lexus LC500h 2020 Owner's Manual / LEXUS 2020 LC500,LC500H OWNER'S MANUAL (OM11537U)

3517-2. Steps to take in an emergency
7
When trouble arises
■If a message that indicates the need for the shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from moving unex-
pectedly, a message that requires shifting the shift lever may be shown on the multi-informa-
tion display. In that case, follow the instruction of the me ssage and shift the shift lever.
■If “Front Camera Unavailable” or “Front Camera Unavailable Remove Debris On
Windshield” is shown
The following systems may be suspended un til the problem shown in the message is
resolved. ( P.198, 348)
●PCS (Pre-Collision system)
●LKA (Lane-Keeping Assist)
●Dynamic radar cruise control with full-speed range
●Automatic High Beam
■If “Engine Stopped Steering Power Low” (LC500) or “H ybrid System Stopped Steer-
ing Power Low” (LC500h) is shown
The steering wheel may become extremely heavy. If the steering wheel becomes heavier
than usual when operating, hold firmly and operate using more force than usual.
■If “Warming Up Maximum Vehicle Speed: 65MPH” is shown (LC500h)
The transmission is being warmed up and the ve hicle is unable to be driven over 65 mph
(110 km/h). Wait until th e transmission warms up.
■If “Stop the vehicle in a safe place Shift to P position” is shown (LC500h)
There may be a malfunction in th e hybrid system or the shift position may be shifted to N for
a long time. Immediately stop the vehicle and contact your Lexus dealer.
■If “Oil Maintenance Required Soon” is shown (LC500h)
The engine oil is scheduled to be changed. Check the engine oil, and change if necessary.
After changing the engine oil, the message should be reset. (P.287)
■If “Maintenance Required Soon” is shown
Indicates that all maintenance according to th e driven distance on the maintenance sched-
ule
* should be performed soon. The message is shown approximately 4500 miles (7200
km) after the message has been reset. If necessary, perform maintenance.
*: Refer to the separate “Sched uled Maintenance” or “Owner’s Manual Supplement” for the
maintenance interval app licable to your vehicle.
■If “Engine Oil Level Low Add or Replace” is shown
The engine oil level is low. Chec k the level of engine oil, and add if necessary. This message
may appear if the vehicle is stopped on a slope. Move the vehicle to a level surface and
check to see if the message disappears.
■If a message that indicates the need for referring to Owner’s Manual is shown
●If any of the following messages is shown on the multi-information display, follow the
instructions.
• “Engine Coolant Temp High” ( P.368, 370)
•“Battery low” ( P.361)
• “Transmission Fluid Temp High” ( P.158, 164)
●If any of the following messages is shown on the multi-information di splay, it may indicate
a malfunction. Have the vehicle inspected by your Lexus dealer immediately.

3527-2. Steps to take in an emergency
• “Access System with Elec. Key Malfunction”
• “Shift system malfunction”
• “P switch malfunction”
• “Shift system unavailable”
●If any of the following messages is shown on the multi-information di splay, it may indicate
a malfunction in a system or part. Immediatel y have the vehicle inspected by your Lexus
dealer.
• “Hybrid System Malfunction” (LC500h)
•“Check Engine”
•“Hybrid Battery System Malfunction” (LC500h)
• “Accelerator System Malfunction”
• “Hybrid system stopped” (LC500h)
• “Engine stopped”(LC500h)
●If any of the following messages is shown on the multi-information di splay, it may indicate
a malfunction. Immediately stop the vehicle and contact your Lexus dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
●If “Aux Battery Low” is shown, observe the following. (LC500h)
• If the message disappears in a few minutes*
Keep the hybrid system operating for more than approximately 15 minutes to charge the
12-volt battery.
• If the message does not disappear Refer to “If the 12-volt battery is discharged” ( P.361) to start the hybrid system
*: It is displayed for approximately 6 seconds.
●If “Battery low” is shown, the 12-volt battery charge is insufficient. Recharge or replace the
12-volt battery.
●If “Maintenance Required for Traction battery Cooling Parts” is shown, the filters may be
clogged, the air intake vents may be blocked, or there may be a gap in the duct. There-
fore, perform the following correction procedure. (LC500h)
• If the air intake vents and filters of the hybrid battery (traction battery) are dirty, perform the procedure on P.283 to clean them.
• If the warning message is shown when the air intake vents and filters of the hybrid battery
(traction battery) are not dirty, have th e vehicle inspected by your Lexus dealer.
■If a message that indicates the need fo r visiting your Lexus dealer is shown
The system or part shown on the multi-information display is malfunctioning. Have the vehi-
cle inspected by your Lexus dealer immediately.
■Warning buzzer
In some cases, the buzzer may not be heard du e to being in a noisy location or audio sound.
NOTICE
■While the engine oil level warning message is displayed
Continued engine operation with low engine oil will damage the engine.

3537-2. Steps to take in an emergency
7
When trouble arises
NOTICE
■If “High Power Consumption Partial Limit On AC/Heater Operation” is shown fre-
quently
Air conditioning, heater and other operations are temporarily limited due to high power
consumption. Turn off unnecessary electronic equipment to reduce power consumption,
and wait until the power supply returns to norm al. If this message is frequently displayed,
have the vehicle inspected at your Lexus dealer.
■If “Aux Battery Low See Owner’s Manual” is shown frequently (LC500h)
The 12-volt battery may deteriorate. As it may cause the 12-volt battery discharge, have
the 12-volt battery inspected by your Lexus dealer.

3547-2. Steps to take in an emergency
Take your vehicle to the nearest Lexus
dealer or authorized tire dealer as
soon as possible if any tire goes flat.
The vehicle can be driven for a maximum
of 100 miles (160 km) at a speed below 50
mph (80 km/h) after the tire pressure
warning light comes on. ( P.344)
A run-flat tire has a mark on the
sidewall.
■In some condition (such as at high tem-
peratures)
You cannot continue driving for up to 100
miles (160 km).
■For the detailed information on run-flat
tires
See the tire warranty booklet.
If you have a flat tire
Your vehicle is not equipped with a
spare tire, but instead you can con-
tinue driving the vehicle with run-
flat tires even if any tire goes flat.
In this case, slow down and drive
with extra caution.
Run-flat tires
NOTICE
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pr essure warning valve
and transmitter, contact your Lexus
dealer as the tire pressure warning valve
and transmitter may be damaged if not
handled correctly.
■When driving over bumps
If a vehicle has a flat tire, the vehicle
height will be lower than usual. Ensure
that nothing strikes the bottom of the
vehicle.
■To avoid damaging the tire pressure
warning valves and transmitters
When a tire is repaired with liquid seal-
ants, the tire pressure warning valve and
transmitter may not operate properly. If a
liquid sealant is used , contact your Lexus
dealer or other qualified service shop as
soon as possible. Make sure to replace
the tire pressure warning valve and trans-
mitter when replacing the tire. ( P.309)

3557-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.360)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.184)
 The engine may be flooded.
Try to restart the engine again fol-
lowing correct starting procedures.
( P.148)
 There may be a malfunction in the
engine immobilizer system.
( P.68)
 There may be a malfunction in the
shift control system.
* ( P.151)
 There may be a malfunction in the
steering lock system.
*: It may not be possible to shift the shift
position other than P.
One of the following may be the cause
of the problem:
 The 12-volt battery may be dis-
charged. ( P.361)
 The 12-volt battery terminal con-
nections may be lo ose or corroded.
( P.305)
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine.
One of the following may be the cause
of the problem:
 One or both of the 12-volt battery
terminals may be disconnected.
( P.305)
 The 12-volt battery may be dis-
charged. ( P.361)
 There may be a malfunction in the
steering lock system.
If the engine will not start
(LC500)
If the engine will not start even
though correct starting procedures
are being followed ( P.148), con-
sider each of the following points:
The engine will not start even
though the starter motor oper-
ates normally.
The starter motor turns over
slowly, the interior lights and
headlights are dim, or the horn
does not sound or sounds at a low
volume.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.

3567-2. Steps to take in an emergency
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally:
1Press the parking brake switch to
check that the parking brake is set.
(P.170)
Parking brake indicator will come on.
2 Turn the engine switch to ACCES-
SORY mode.
3 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer. One of the following may be the cause
of the problem:

The electronic key may not be func-
tioning properly. ( P.360)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.184)
 There may be a malfunction in the
immobilizer system. ( P.68)
 There may be a malfunction in the
shift control system.
* ( P.155)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
*: It may not be possible to shift the shift
position other than P.
Starting the engine in an emer-
gency
If the hybrid system will not
start (LC500h)
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
( P.151)

3577-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
The 12-volt battery may be dis-
charged. ( P.361)
 The 12-volt battery terminal con-
nections may be loose or corroded.
( P.305)
One of the following may be the cause
of the problem:
 The 12-volt battery may be dis-
charged. ( P.361)
 One or both of the 12-volt battery
terminals may be disconnected.
( P.305)
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start,
the following steps can be used as an
interim measure to start the hybrid sys-
tem if the power switch is functioning
normally.
Do not use this starting procedure
except in cases of emergency. 1
Press the parking brake switch to
check that the parking brake is set.
(P.170)
Parking brake indicator will come on.
2 Turn the power switch to ACCES-
SORY mode.
3 Press and hold the power switch for
about 15 seconds while depressing
the brake pedal firmly.
Even if the hybrid system can be
started using the above steps, the sys-
tem may be malfunctioning. Have the
vehicle inspected by your Lexus dealer.
The interior lights and head-
lights are dim, or the horn does
not sound or sounds at a low vol-
ume.
The interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the hybrid system in an
emergency

3587-2. Steps to take in an emergency
1Remove the cover in the center of
the rear seat. ( P.361)
2 Pull the tab.
LC500h: Using the tab to open the
fuel filler door may not allow for an
adequate reduction in fuel tank pres-
sure before refuelin g. To prevent fuel
from spilling out, turn the cap slowly
when removing it.
During refueling, fuel may spill out from
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key that were provided with your
vehicle.
If the fuel filler door cannot
be opened
LC500:
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
LC500h:
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following procedure
can be used to open the fuel filler
door.
Opening the fuel filler door

3597-2. Steps to take in an emergency
7
When trouble arises
the filler opening due to air being dis-
charged from inside the fuel tank.
Therefore, fill the fuel tank carefully and
slowly.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.117)
Use the mechanical key ( P.106) in
order to perform th e following opera-
tions:
WARNING
■After opening the fuel filler door
Make sure to put back the cover to the
center of the rear seat. Failure to do so
may cause an accident.
NOTICE
■After opening the fuel filler door
●Secure the tab in its original position.
●Install the tab so that it does not cover
the clip installation position . Fail-
ure to do so may cause damage to the
clip and make it impossible to install
the cover.
A
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.117) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be
started by following the procedure
below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-rela ted problems
Take your vehicle with all the electronic
keys (including the card key) provided
with your vehicle to your Lexus dealer as
soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions

3607-2. Steps to take in an emergency
■Locking and unlocking the door
1 Push in the depression on the front
edge of the driver’s door handle.
2 Insert the mechanical key while
pulling on the driver’s door handle.
3 Turn the key in order to perform the
following operations.
Locks both side doors
Closes the windows (turn and
hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once again
within 5 seconds unlocks the other door.
Opens the windows (turn and
hold)
*
*: These settings must be customized at
your Lexus dealer.
■Opening the trunk
Unlock the doors, and press the trunk
opener switch.
1 Depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the engine switch
.
When the electronic key is detected, a
buzzer sounds and the engine switch
will turn to IGNITION ON
mode .
When the smart access system with push-
button start is deactivated in customization
setting, the engine switch
A
B
C
D
WARNING
■When using the mechanical key and
operating the power windows
Operate the power window after check-
ing to make sure that there is no possibil-
ity of any passenger having any of their
body parts caught in the window.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window.
Starting the engine tem>