LINCOLN MARK VIII 1997 Owners Manual

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Table of Contents
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1
IntroductionFord's Commitment to YouAt Ford Motor Company, excellence is the
continuous commitment to achieve the best result
possible. It is dedication to learning what you want,
determination to develop the right concept, and
execution of that concept with care, precision, and
attention to detail. In short, excellence means being
the standard by which others are judged.Our Guiding Principlesq
Quality comes first.For your satisfaction, the
quality of our products and services must be our
number one priority.
q
You are the focus of everything we do.Our
work must be done with you in mind,
providing better products and services than our
competition.
q
Continuous improvement is essential to our
success.We must strive for excellence in
everything we do: in our products Ð in their
safety and value Ð and in our services, our
human relations, our competitiveness, and our
profitability.
q
Employee involvement is our way of life.
We are a team. We must treat one another
with trust and respect.
q
Dealers and suppliers are our partners.We
must maintain mutually beneficial relationships
with dealers, suppliers, and our other business
associates.
q
Integrity is never compromised.Our conduct
worldwide must be pursued in a manner that is
socially responsible and commands respect for
its integrity and for its positive contributions to
society.
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Thingsto Kno wAbou tUsin gThis
WARNING
Findin gInformatio nin Thi sGuide

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To use theIndex, turn to the back of the book
and search in the alphabetical listing for the word
that best describes the information you need. If the
word you chose is not listed, think of other related
words and look them up. We have designed the
Index so that you can find information under a
technical term.Canadian Owners Ð French VersionFrench Owner Guides can be obtained from your
dealer or by writing to Ford Motor Company of
Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.The Lincoln CommitmentThe Lincoln Commitment is more than the prestige
of owning a superior luxury automobile, it is a
comprehensive owner benefits package that is
designed to provide you with services to support
your every driving need. Refer to the Lincoln
Commitment brochure for more information.
Your Maintenance Schedule and
Record BookletTheMaintenance Schedulebooklet lists the services
that are most important for keeping your vehicle in
good condition. A record log is also provided to
help you keep track of all services performed.About the WarrantiesYour vehicle is covered by three types of warranties:
Basic Vehicle Warranty,Extended Warranties
on certain parts, andEmissions Warranties.
Read yourWarranty Information Bookletcarefully to
find out about your vehicle's warranties and your
basic rights and responsibilities.
If you lose yourWarranty Information Booklet,you
can get a new one free of charge. Contact any Ford
or Lincoln-Mercury dealer, or refer to the addresses
and phone numbers on the first page of this
Owner's Guide.
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4Ford Extended Service PlanMore Protection for Your VehicleYou can get more protection for your new car or
light truck by purchasing a Ford Extended Service
Plan (Ford ESP). Ford ESP is the only extended
service program with the Ford name on it and the
only service contract backed by Ford Motor
Company.
Ford ESP is an optional service contract, backed and
administered by Ford. It provides:q
protection against repair costs after your Bumper
to Bumper Warranty expires;
and
q
other benefits during the warranty period (such
as: reimbursement for rentals; coverage for
certain maintenance and wear items).You may purchase Ford ESP from any participating
Ford Motor Company dealer. There are several Ford
ESP plans available in various time-and-mileage
combinations. Each plan can be tailored to fit your
own driving needs, including reimbursement
benefits for towing and rental. (In Hawaii, rules
vary. See your dealer for details.)
When you buy Ford ESP, you receive peace-of-mind
protection throughout the United States and
Canada, provided by a network of more than 5,100
participating Ford Motor Company dealers.
NOTE:Repairs performed outside the United States
and Canada are not eligible for ESP coverage.
This information is subject to change. Ask your
dealer for complete details about Ford ESP coverage.
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