maintenance LINCOLN MARK VIII 1997 Owner's Manual

266NOTE:Rear axle lube quantities must be replaced
every 100,000 miles (160,000 km) or if the axle
has been submerged in water. Otherwise, the lube
should not be checked or changed unless a leak is
suspected or repair required.Vehicle StorageMaintenance TipsIf you plan on storing your vehicle for an extended
period of time (60 days or more), refer to the
following maintenance recommendations to ensure
your vehicle stays in good operating condition.Generalq
Store all vehicles in a dry, ventilated place.
q
Protect from sunlight, if possible.
q
If vehicles are stored outside, they require
regular maintenance to protect against rust and
damage.
Bodyq
Wash vehicle thoroughly to remove dirt, grease,
oil, tar or mud from exterior surfaces, rear
wheel housing and underside of front fenders.
q
Periodically wash vehicles stored in exposed
locations.
q
Touch-up raw or primed metal to prevent rust.
q
Cover chrome and stainless steel parts with a
thick coat of auto wax to prevent discoloration.
Re-wax as necessary when the vehicle is
washed.
q
Lubricate all hood, door and trunk lid hinges
and latches with a light grade oil.
q
Cover interior soft trim to prevent fading.
q
Keep all rubber parts free from oil and solvents.
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271
Customer AssistanceIf You Have a Service ProblemFord Motor Company has authorized Ford and
Lincoln-Mercury dealerships that can service your
vehicle for you. This chapter tells you how to get
service or maintenance for your vehicle.Service/Maintenance Concerns
(U.S. or Canada)Ford recommends taking your vehicle to your
selling dealer who wants to ensure your continued
satisfaction. You may, however, take your vehicle to
any authorized Ford or Lincoln-Mercury dealer. In
most cases, your dealer will be able to resolve your
concern.
If you are not satisfied with the service you
received from your dealership's service department,
talk to the service manager at the dealership, or ifyou still are not satisfied, talk to the owner or
general manager of the dealership. In most cases,
you will have your concern resolved at this level.
If you are away from home when your vehicle
needs to be serviced, or if you need more help than
the dealer gave you, contact the Ford Customer
Assistance Center to find an authorized dealership
that may be able to help you.
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274How does the Board Work?The Board consists of:q
three consumer representatives
q
a Ford or Lincoln/Mercury dealer
Consumer candidates for Board membership are
recruited and trained by an independent consulting
firm. Dealers are chosen because of their business
leadership qualities.
What the Board needsTo have your case reviewed you must complete the
application in the DSB brochure and mail it to the
address provided on the application form.
Your application is reviewed and, if it is determined
to be eligible, you will receive an acknowledgment
indicating:q
the file number assigned to your application
q
the toll-free phone number of the DSB's
independent administratorYour dealership and a Ford Motor Company
representative are asked to submit statements at this
time.
To review your case properly, the Board needs the
following information:
q
legible copies of all documents and maintenance
or repair orders relevant to the case
q
the year, make, model, and Vehicle
Identification Number (VIN) listed on your
vehicle ownership license
q
the date of repair(s) and mileage at the time of
occurrence(s)
q
the current mileage
q
the name of the dealer who sold or serviced the
vehicle
q
a brief description of your unresolved concern
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296Anti-theft system
arming the system.......... 127
description............. 127
disarming an untriggered system.... 128
disarming a triggered system...... 128
triggering.............. 128
Appeals (see Dispute settlement board) . . 272
Assistance (see Customer assistance) . . . 271
Audio system (see Electronic
sound system)............ 49
Autolamp system (see Headlamps).... 78
Automatic transmission
driving an automatic overdrive..... 177
fluid, adding............. 235
fluid, checking............ 235
fluid, refill capacities......... 264
fluid, specification.......... 265
Axle
lubricant specifications........ 265
refill capacities............ 264
B
Basic vehicle warranty........... 3
Battery................ 236
acid, treating emergencies....... 237
battery saver............. 126
charging system warning light..... 13
disconnecting............ 212
how to service............ 236
jumping a disabled battery....... 209
maintenance-free........... 236
proper disposal, recycling....... 237
replacement, specifications....... 263
servicing.............. 236
when storing your vehicle....... 268
Brake fluid............... 225
brake warning light.......... 10
checking and adding......... 225
description............. 225
specifications............ 265
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306Load limits.............. 182
GAWR............... 182
GVWR............... 182
trailer towing............ 184
Lubricant specifications......... 265
Luggage compartment.......... 117
Lug nuts............... 203
anti-theft.............. 208
standard.............. 205
tightening sequence......... 203
M
Maintenance schedule and record
(see separate Maintenance Schedule
and Record booklet)........... 3
Maintenance (see Servicing)....... 215Master cylinder, brakes......... 225
Memory profile system......... 110
Message center............. 19
Mileage, calculating fuel economy . . . 25, 248
Mirrors
automatic dimming rearview mirror . . . 99
side view mirrors.......... 112
Moon roof............... 97
Motorcraft parts............ 263
N
National Highway Traffic
Safety Administration......... 269
New vehicle break-in........... 5
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309
for infants...........150, 151
head................ 131
lap and shoulder belts........ 138
lap belt............... 143
maintenance............. 145
proper use............. 138
replacement............. 145
warning light and chime....... 44
Safety seats for children......... 151
and air bags............. 151
attaching with tether straps...... 162
automatic locking mode (retractor) . . . 154
in front seat............. 151
in rear outboard........... 151
tether anchorage hardware...... 162
Seat belts (see Safety restraints)..... 138Seats................. 131
adjusting the seats, power....... 134
auto-glide.............. 136
child safety seats........... 151
cleaning upholstery.......... 262
head restraints............ 131
heated............... 135
rear seat access........... 133
reclining the seat........... 132
Service concerns............ 271
Servicing your vehicle.......... 215
precautions when servicing...... 217
servicing when you tow........ 213
Shift positions (see Gearshift)....... 177
Shoulder and lap belts
(see Safety restraints)......... 138
Side mirrors
adjusting.............. 112
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311
Tires................. 238
changing.............. 201
checking the pressure......... 238
cleaning.............. 262
inspection and maintenance...... 238
replacing.............. 240
rotating............... 239
snow tires and chains........ 242
spare tire.............. 202
storing your vehicle......... 268
tire grades............. 241
treadwear.............. 241
wear bands............. 240
Towing a trailer (see Trailer towing) . . . 184
Towing your vehicle.......... 213
using wheel dollies.......... 213
with a tow truck........... 213
Traction Control active light....... 12Trailer towing............. 184
calculating maximum trailer weight . . . 184
safety chains............. 186
tips................ 187
trailer brakes............ 187
trailer lamps............. 187
Transmission
automatic operation.......... 177
fluid, checking and adding....... 235
fluid, refill capacities......... 264
lubricant specifications........ 265
Transmission control switch....... 180
Trunk, using the remote entry system
to open............... 123
Trunk, power release.......... 118
Tune-up specifications (VECI)....... 252
Turn signal.............. 85
indicator lights............ 14
lever................ 85
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313
Wheels
anti-theft lugnuts........... 208
cleaning.............. 262
covers............203, 205
inspection and maintenance...... 238
lug nuts.............. 203
Windows, power windows, operating . . . 108
Windshield, washing.......... 86Windshield washer fluid and wipers.... 86
checking and adding fluid....... 227
checking and replacing wiper blades . . 237
operation.............. 86
reservoir.............. 227
specifications............ 265
variable interval wipers........ 86
Windshield wipers and washer...... 86
Wrecker towing............ 213
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