service LINCOLN MKC 2017 Owners Manual

Introduction
About This Manual............................................7
Symbols Glossary
..............................................7
Data Recording
..................................................9
California Proposition 65................................11
Perchlorate........................................................12
Lincoln Automotive Financial Services
.........................................................12
Replacement Parts Recommendation........12
Special Notices
.................................................13
Mobile Communications Equipment
...........14
Export Unique Options...................................14
Environment
Protecting the Environment..........................16
Child Safety
General Information
........................................17
Installing Child Restraints
..............................19
Booster Seats..................................................25
Child Restraint Positioning
...........................28
Child Safety Locks..........................................29 Seatbelts
Principle of Operation
.....................................31
Fastening the Seatbelts................................32
Seatbelt Height Adjustment.........................35
Seatbelt Warning Lamp and Indicator Chime
............................................................35
Seatbelt Reminder..........................................36
Child Restraint and Seatbelt Maintenance
................................................38
Seatbelt Extension.........................................39
Personal Safety System ™
Personal Safety System ™
..............................40
Supplementary Restraints System
Principle of Operation
.....................................41
Driver and Passenger Airbags
....................42
Front Passenger Sensing System..............44
Side Airbags.....................................................47
Driver Knee Airbag.........................................48
Safety Canopy™
...............................................48
Crash Sensors and Airbag Indicator
..........49 Airbag Disposal
................................................51
Keys and Remote Controls
General Information on Radio Frequencies.................................................52
Remote Control...............................................53
Replacing a Lost Key or Remote Control...........................................................57
MyKey™
Principle of Operation...................................58
Creating a MyKey...........................................59
Clearing All MyKeys.......................................60
Checking MyKey System Status.................60
Using MyKey With Remote Start Systems..........................................................61
MyKey Troubleshooting
.................................61
Locks
Locking and Unlocking
.................................63
Power Liftgate
.................................................68
Keyless Entry.....................................................71
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Load Carrying
Rear Under Floor Storage..........................235
Luggage Covers...........................................235
Roof Racks and Load Carriers..................235
Load Limit.......................................................236
Towing
Towing a Trailer..............................................241
Trailer Sway Control....................................242
Recommended Towing Weights
..............242
Essential Towing Checks
............................245
Towing the Vehicle on Four Wheels........247
Driving Hints
Breaking-In.....................................................249
Economical Driving......................................249
Driving Through Water
...............................250
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253 Jump Starting the Vehicle
..........................254
Post-Crash Alert System............................256
Transporting the Vehicle
............................257
Customer Assistance
Getting the Services You Need................259
In California (U.S. Only)...............................260
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.........................261
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................262
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................264
Reporting Safety Defects (U.S. Only)......265
Reporting Safety Defects (Canada Only)............................................................265
Fuses
Fuse Specification Chart............................267
Changing a Fuse..........................................283 Maintenance
General Information
.....................................286
Opening and Closing the Hood...............286
Under Hood Overview................................288
Engine Oil Dipstick......................................290
Engine Oil Check.........................................290
Oil Change Indicator Reset........................291
Engine Coolant Check.................................291
Automatic Transmission Fluid Check......295
Brake Fluid Check.......................................295
Washer Fluid Check....................................296
Fuel Filter
.......................................................296
Changing the 12V Battery..........................296
Checking the Wiper Blades.......................298
Changing the Wiper Blades......................298
Adjusting the Headlamps
..........................299
Removing a Headlamp...............................300
Changing a Bulb...........................................300
Bulb Specification Chart
..............................301
Changing the Engine Air Filter.................303
Vehicle Care
General Information
.....................................305
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Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company, Ford of
Canada, and service and repair facilities may
access or share among them vehicle
diagnostic information received through a
direct connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company, Ford
of Canada, and service and repair facilities
may access or share among them data for
vehicle improvement purposes. For U.S. only
(if equipped), if you choose to use the SYNC
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Vehicle Health Report, you consent that
certain diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic information
may be used for any purpose. See SYNC™
3 (page 366).
Event Data Recording
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle ’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The event data recorder in this vehicle is
designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded (see limitations
regarding 911 Assist and Traffic, directions
and Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Ford Motor Company and Ford
of Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or
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where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note:
Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. See
SYNC™ 3 (page 366). Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle
’s current location, travel
direction, and speed (“vehicle travel
information ”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See
SYNC™ 3 (page 366).
CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
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WARNINGS
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the State
of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your hands
after handling. PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly: Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
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Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate that these parts deliver the intended
level of protection as a whole system. A
great way to know for sure you are getting
this level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Lincoln Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Lincoln Warranty. For additional
information, refer to the terms and conditions
of the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicle
’s
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owner’ s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not follow
the instruction highlighted by the warning
symbol. Failure to follow the specific
warnings and instructions could result in
personal injury. Never place front seat mounted
rear-facing child or infant seats in front
of an active passenger airbag. On Board Diagnostics Data Link
Connector
WARNING
Use of wireless plug-in devices in the
OBD Data Link Connector (DLC) may
allow unauthorized third parties to gain
access to vehicle systems and data which
could impair the function of various vehicle
systems, including safety-related systems.
The DLC should only be used by a repair
facility that operates in accordance with
Ford’ s service and repair instructions. Your vehicle has an OBD Data Link
Connector (DLC) that is used in conjunction
with a diagnostic scan tool for vehicle
diagnostics, repairs and reprogramming
services. Installing an aftermarket device that
uses the DLC during normal driving for
purposes such as remote insurance company
monitoring, transmission of vehicle data to
other devices or entities, or altering the
performance of the vehicle, may cause
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PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or gently,
and the risk of injury from a deploying
airbag is the greatest close to the trim
covering the airbag module. All occupants of your vehicle, including
the driver, should always properly wear
their safety belts, even when an airbag
supplemental restraint system is provided.
Failure to properly wear your safety belt
could seriously increase the risk of injury or
death. Always transport children 12 years old
and under in the back seat and always
properly use appropriate child restraints.
Failure to follow this could seriously increase
the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or other
injuries. WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you could
be seriously injured or killed. Contact your
authorized dealer as soon as possible. Several airbag system components get
hot after inflation. Do not touch them
after inflation as this may result in serious
injury. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon
activation. After airbag deployment, it is
normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for
example, baking soda) that result from the
combustion process that inflates the airbag.
Small amounts of sodium hydroxide may be
present which may irritate the skin and eyes,
but none of the residue is toxic.
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Note:
When the passenger airbag status
indicator OFF light is illuminated, the
passenger (seat mounted) side airbag may
be disabled to avoid the risk of airbag
deployment injuries.
After all occupants have adjusted their seats
and put on seatbelts, it is very important that
they continue to sit properly. A properly
seated occupant sits upright, leaning against
the seatback, and centered on the seat
cushion, with their feet comfortably extended
on the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies down,
turns sideways, sits forward, leans forward
or sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seatback. •
Objects stowed in the seatback map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to be
incorrectly interpreted by the front passenger
sensing system. The person in the front
passenger seat may appear heavier or lighter
due to the conditions described in the list
above. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors and
Airbag Indicator (page 49).
If the airbag readiness light is lit, do the
following: The driver and adult passengers should
check for objects lodged underneath the
front passenger seat, or cargo interfering
with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
•
Pull the vehicle over.
• Turn the vehicle off.
• Driver and adult passengers should
check for any objects lodged underneath
the front passenger seat or cargo
interfering with the seat.
• Remove the obstruction(s) (if found).
• Restart the vehicle.
• Wait at least two minutes and verify that
the airbag readiness light is no longer
illuminated.
• If the airbag readiness light remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to an
authorized dealer.
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If it is necessary to modify an advanced front
airbag system to accommodate a person
with disabilities, contact the Ford Customer
Relationship Center. See Getting the
Services You Need (page 259).
SIDE AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the airbag cover,
on the side of the seatbacks (of the front
seats), or in front seat areas that may come
into contact with a deploying airbag. Failure
to follow these instructions may increase the
risk of personal injury in the event of a crash. Do not use accessory seat covers. The
use of accessory seat covers may
prevent the deployment of the side airbags
and increase the risk of injury in an accident. Do not lean your head on the door. The
side airbag could injure you as it
deploys from the side of the seatback. WARNINGS
Do not attempt to service, repair, or
modify the airbag, its fuses or the seat
cover on a seat containing an airbag as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. If the side airbag has deployed, the
airbag will not function again. The side
airbag system (including the seat) must be
inspected and serviced by an authorized
dealer. If the airbag is not replaced, the
unrepaired area will increase the risk of injury
in a crash. The side airbags are located on the outboard
side of the seatbacks of the front seats. In
certain sideways crashes, the airbag on the
side affected by the crash will be inflated.
The airbag was designed to inflate between
the door panel and occupant to further
enhance the protection provided occupants
in side impact crashes. The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted to
your vehicle.
• Side airbags located inside the driver and
front passenger seatbacks.
• Front passenger sensing system. •
Crash sensors and monitoring system
with readiness indicator.
See Crash
Sensors and Airbag Indicator (page 49).
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