service reset LINCOLN MKZ 2013 Owners Manual

Doors and Locks
Action
Message
Displays when the door(s) listed is not completelyclosed and the vehicle is moving.
X Door Ajar
Displays when the door(s) listed is not completely closed.
Displays when the luggage compartment is not completely closed.
Trunk Ajar
Displays when the door switches have been disabled.
Switches Inhibited
Security Mode
Displays the factory keypad code after the keypad hasbeen reset. See Keyless Entry (page 68).
Factory Keypad Code
XXXXX
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning
Rest Now
Take a rest break soon.
Driver Alert Warning
Rest Suggested
Engine Action
Message
Engine service is required. Contact your authorized dealer.
Engine Fault Service
Now
Displays when the engine temperature is too high. Stopthe vehicle in a safe place and allow to engine to cool.
If the problem persists, contact your authorized dealer. See
Engine Coolant Check (page 268).
High Engine Temper-
ature Stop Safely
111
Information Displays

4. Insert either the fuel fill nozzle or
the fuel fill funnel provided with
the vehicle several times to allow
the inlet to close properly. This will
dislodge any debris preventing the
inlet from sealing.
If this action corrects the problem, the
message may not reset immediately.
It may take several driving cycles for
the message to turn off. A driving
cycle consists of an engine start-up
(after four or more hours with the
engine off) followed by city or
highway driving. Continuing to drive
with the message on may cause the
service engine soon lamp to turn on
as well.
FUEL CONSUMPTION
Note: The amount of usable fuel in the
empty reserve varies and should not be
relied upon to increase driving range.
When refueling your vehicle after the
fuel gauge indicates empty, you might
not be able to refuel the full amount of
the advertised capacity of the fuel tank
due to the empty reserve still present
in the tank.
Empty reserve is the amount of fuel
remaining in the tank after the fuel
gauge indicates empty. Do not rely on
this fuel for driving. The usable
capacity of the fuel tank is the amount
of fuel that can be put into the tank
after the gauge indicates empty. The
advertised capacity is the total fuel
tank size – it is the combined usable
capacity plus the empty reserve. Filling the Tank
For consistent results when filling the
fuel tank:
•
Turn the ignition off before fueling;
an inaccurate reading results if the
engine is left running.
• Use the same fill rate
(low-medium-high) each time the
tank is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the
filling method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during
the first 1000 miles (1600 kilometers)
of driving (this is your engine ’s
break-in period); a more accurate
measurement is obtained after 2000
miles - 3000 miles (3200 kilometers
- 4800 kilometers). Also, fuel
expense, frequency of fill ups or fuel
gauge readings are not accurate ways
to measure fuel economy.
1. Fill the fuel tank completely and record the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
160
Fuel and Refueling

STEERING
Electric Power Steering
WARNING
Obtain immediate service if a
system error is detected. You
may not notice any difference in the
feel of your steering, but a serious
condition may exist. Failure to do so
may result in loss of steering control. Note:
Your vehicle is equipped with an
electric power-assisted steering
system. There is no fluid reservoir to
check or fill.
The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation of the
electronic system. When an electronic
error is detected, a message will be
displayed in the information display.
If this happens, stop the vehicle in a
safe place, and turn off the engine.
After at least 10 seconds, reset the
system by restarting the engine, and
watch the information display for a
steering message. If a steering
message returns, or returns while
driving, take the vehicle to your dealer
to have it checked. If your vehicle loses electrical power
while you are driving (or if the ignition
is turned off), you can steer the
vehicle manually, but it takes more
effort. Extreme continuous steering
may increase the effort it takes for you
to steer. This occurs to prevent
internal overheating and permanent
damage to your steering system. If this
should occur, you will neither lose the
ability to steer the vehicle manually
nor will it cause permanent damage.
Typical steering and driving
maneuvers will allow the system to
cool and steering assist will return to
normal.
Steering Tips
If the steering wanders or pulls, check
for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension
components
• loose or worn steering
components
• improper vehicle alignment
A high crown in the road or high
crosswinds may also make the
steering seem to wander or pull.
217
Driving Aids

Only use oils certified for gasoline
engines by the American Petroleum
Institute (API). An oil with this
trademark symbol conforms to the
current engine and emission system
protection standards and fuel
economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised
of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2.
Add engine oil that meets the Ford
specifications. See Capacities
and Specifications (page 325).
3. Replace the filler cap. Turn it until you feel a strong resistance.
Resetting the Oil Life
Monitoring System
Note: Reset the oil life monitoring only
after an oil change.
1. Turn the ignition key to the on position. Do not start the engine.
For vehicles with push-button
start, press and hold the start
button for two seconds without
pressing the brake pedal. Do not
attempt to start the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
4. After three seconds, the Service: Oil reset in prog. message will be
displayed.
5. After 25 seconds, the Service: Oil reset complete message will be
displayed. 6.
Release both the accelerator and
brake pedals.
7. The Service: Oil reset complete message will no longer be
displayed.
8. Rotate the key to the off position.
For vehicles with push-button
start, press the start button to turn
the vehicle off completely.
ENGINE COOLANT CHECK -
2.0L ECOBOOST™/3.7L
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information.
See Scheduled Maintenance (page
440
).
Note: Make sure that the level is
between the MIN and MAX marks on
the coolant reservoir.
Note: Coolant expands when it is hot.
The level may extend beyond the MAX
mark
Note: If the level is at the MIN mark,
below the MIN mark, or empty, add
coolant immediately. See
Adding
Engine Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%,
which equates to a freeze point
between -30 F degrees (-34 C) and
-34 F (-37 C).
268
Maintenance

What you Should Know About
Fail-Safe Cooling
If the engine coolant supply is
depleted, this feature allows the
vehicle to be driven temporarily before
incremental component damage is
incurred. The
“fail-safe” distance
depends on ambient temperatures,
vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the
engine coolant temperature gauge
will move to the red (hot) area and: The coolant temperature
warning light will illuminate.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the
engine will automatically switch to
alternating cylinder operation. Each
disabled cylinder acts as an air pump
and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine
will completely shut down, causing
steering and braking effort to increase. Once the engine temperature cools,
the engine can be re-started. Take
your vehicle to an authorized dealer
as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long
as necessary to bring the vehicle to
rest in a safe location and seek
immediate repairs. When in fail-safe
mode, the vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without
warning, potentially losing engine
power, power steering assist, and
power brake assist, which may
increase the possibility of a crash
resulting in serious injury. Never remove the coolant
reservoir cap while the engine is
running or hot. You have limited engine power when
in the fail-safe mode, so drive the
vehicle with caution. The vehicle will
not be able to maintain high-speed
operation and the engine will run
rough. Remember that the engine is
capable of completely shutting down
automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and turn off the engine.
2. Arrange for the vehicle to be taken
to an authorized dealer.
271
Maintenance

Your vehicle is equipped with a
Motorcraft® maintenance-free
battery which normally does not
require additional water during its life
of service.
Note:
If your battery has a
cover/shield, make sure it is reinstalled
after the battery has been cleaned or
replaced.
For longer, trouble-free operation,
keep the top of the battery clean and
dry. Also, make certain the battery
cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery
or terminals, remove the cables from
the terminals and clean with a wire
brush. You can neutralize the acid with
a solution of baking soda and water.
It is recommended that the negative
battery cable terminal be
disconnected from the battery if you
plan to store your vehicle for an
extended period of time.
To ensure proper operation of the
battery management system (BMS),
any electrical devices that are added
to the vehicle should not have their
ground connection made directly at
the negative battery post. A
connection at the negative battery
post can cause inaccurate
measurements of the battery
condition and potential incorrect
system operation. Note:
Electrical or electronic
accessories or components added to
the vehicle by the dealer or the owner
may adversely affect battery
performance and durability and may
also affect the performance of other
electrical systems in the vehicle.
When a battery replacement is
required, the battery should only be
replaced with a Ford recommended
replacement battery that matches
the electrical requirements of the
vehicle.
When the battery is disconnected or
a new battery installed, the automatic
transmission must relearn its adaptive
strategy. As a result of this, the
transmission may shift firmly when
first driven. This operation is
considered normal and will fully
update transmission operation to its
optimum shift feel.
If the battery has been disconnected
or a new battery has been installed,
the clock and the preset radio stations
must be reset once the battery is
reconnected.
Note: Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries.
278
Maintenance

Potential Station Issues
Action
Cause
Issues
None. Broadcast issue.
Poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio. Increase
or decrease in audio
volume.
None. Reception issue
that may clear up as you
continue to drive.
The radio is shifting
between analog and
digital audio.
Sound fading or blending
in and out.
None. This is normal
behavior. Wait until the
audio is available.
The digital multicast is
not available until the HD
Radio broadcast is
decoded. Once decoded,
the audio is available.
Audio mute delay when
selecting HD2/HD3,
multicast preset or
Direct Tune.
None. The station is not
available in your current
location.
The previously stored
multicast preset or direct
tune is not available in
your current reception
area.
Cannot access HD2/HD3
multicast channel when
recalling a preset or from
a direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
No text information
shown for currently
selected frequency.
None. This is normal
behavior.
Pressing Scan disables
HD2-HD7 channel
search.
HD2-HD7 stations not
found when
Scan is
pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
367
MyLincoln Touch
™

Troubleshooting Tips
Action
Cause
Radio Display
None. This message
should disappear shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a fault.
See your authorized
dealer for service.
Internal module or
system failure present.
Sat Fault/SIRIUS System
Failure.
Tune to another channel
or choose another preset.
Channel no longer avail-
able.
Invalid Channel.
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Subscription not avail-
able for this channel.
Unsubscribed Channel.
The signal is currently
being blocked. When you
move into an open area,
the signal should return.
Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.
No Signal.
None. The process may
take up to three minutes.
Update of channel
programming in progress.
Updating.
Contact SIRIUS at 1-888-
539-7474 to reactivate
or resolve subscription
issues.
Satellite service has been
deactivated by SIRIUS
satellite radio.
Call SIRIUS
1-888-539-7474.
Using the channel guide,
unlock or unskip the
channels.
All the channels in the
selected category are
skipped or locked.
No Channels Available.
None.
SIRIUS has updated the
channels available for
your vehicle.
Subscription Updated.
373
MyLincoln Touch
™

At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, loose-
ness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service
intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil Check (page 267). Other Maintenance Items
1
Replace cabin air filter.
Every 20000 miles
(32000 km)
Replace engine air filter.
Every 30000 miles
(48000 km)
Change engine coolant.2
At 100000 miles
(160000 km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s). 4
1 Perform these maintenance items within 3000 miles (4800 kilometers) of
the last engine oil and filter change. Do not exceed the designated distance for
the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then
every three years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
446
Scheduled Maintenance

Special Operating Conditions
If you operate your vehicle primarily
in any of the following conditions, you
need to perform extra maintenance
as indicated. If you operate your
vehicle
occasionally under any of
these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or
technician. Perform the services shown in the
following tables when specified or
within 3000 miles (4800 kilometers)
of the OIL CHANGE REQUIRED
message appearing in the information
display.
•
Example 1: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000 mile (48000
kilometer) automatic transmission
fluid replacement.
• Example 2
: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30000
miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor® was reset at 25000
miles [40000 kilometers]).
Perform the engine air filter
replacement.
451
Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp