LINCOLN MKZ 2018 Owners Manual

In the CAMVAP program, impartial third-partyarbitrators conduct hearings at mutuallyconvenient times and places in an informalenvironment. These impartial arbitratorsreview the positions of the parties, makedecisions and, when appropriate, renderawards to resolve disputes. CAMVAPdecisions are fast, fair, and final as thearbitrator’s award is binding on both you andFord of Canada.
CAMVAP services are available in allCanadian territories and provinces. For moreinformation, without charge or obligation, callyour CAMVAP Provincial Administratordirectly at 1-800-207-0685 or visitwww.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleaded fuelor petrol/gas engines or the proper sulfurfuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contact ourCustomer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damage theeffectiveness of your emission control systemand may cause engine knocking or seriousengine damage. Ford Motor Company orFord of Canada is not responsible for anydamage caused by use of improper fuel.Using improper fuels may also result indifficulty importing your vehicle back into theUnited States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islands and/orPuerto Rico , Central America, the Caribbean,and Israel and the Middle East, contact thenearest authorized dealer. If the authorizeddealer cannot help you, contact thecorresponding Ford Customer AssistanceCenter:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance

E-mailFaxPhoneCustomer Relationship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean and Central America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cell phone usersin Saudi800850078
[email protected]/A+1-800-841-3673Puerto Rico and U.S. Virgin Islands
[email protected]/A+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+63-2-717-6410South Korea
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Customer Assistance

If you buy your vehicle in North America andthen relocate to any of the above locations,register your vehicle identification number(VIN) and new address with Ford GlobalTrade Services by emailing,[email protected].
If you are in another foreign country, contactthe nearest authorized dealer. In the eventyour inquiry is unresolved, communicate yourconcern with the dealership’s Sales Manager,Service Manager or Customer RelationsManager. If you require additional assistanceor clarification, please contact the respectiveCustomer Relationship Center as previouslylisted.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached bytheir website:
www.helminc.com
(Items in this catalog may be purchased bycredit card, check or money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtainedfrom your authorized dealer or by contactingHelm, Incorporated using the contactinformation listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform the NationalHighway Traffic Safety Administration(NHTSA) in addition to notifying FordMotor Company.
If NHTSA receives similar complaints, itmay open an investigation, and if it findsthat a safety defect exists in a group ofvehicles, it may order a recall and
remedy campaign. However, NHTSAcannot become involved in individualproblems between you, your dealer, orFord Motor Company.
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Customer AssistanceE142557

To contact NHTSA, you may call theVehicle Safety Hotline toll-free at1-888-327-4236 (TTY: 1-800-424-9153);go to http://www.safercar.gov; or writeto:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other informationabout motor vehicle safety fromhttp://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance

FUSE SPECIFICATION CHART
Power Distribution Box
WARNINGS
Always disconnect the battery beforeservicing high current fuses.
WARNINGS
To reduce risk of electrical shock,always replace the cover to the powerdistribution box before reconnecting thebattery or refilling fluid reservoirs.
The power distribution box is in the enginecompartment. It has high-current fuses thatprotect your vehicle's main electrical systemsfrom overloads.
If you disconnect and reconnect the battery,you will need to reset some features. SeeChanging the 12V Battery (page 319).
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Fuses

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FusesE190797

Protected ComponentsFuse RatingFuse or Relay Number
Moonroof.30A11
Starter relay.-2
Rain sensor.15A23
Blower motor relay.-4
Power point 4 - Back of console.20A15
Water pump relay.-6
Powertrain control module - vehicle power 1.20A27Powertrain control module power.
Powertrain control module - vehicle power 2.20A28Emissions components.
Powertrain control module relay.-9
Power point 1 - driver front.20A110
Powertrain control module - vehicle power 4.15A311Ignition coils.
Powertrain control module - vehicle power 3.15A312Non-emissions components.
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Fuses

Protected ComponentsFuse RatingFuse or Relay Number
Vehicle power 5.10A213Ignition coils.
Vehicle power 6.10A214Ignition coils.
Run-start relay.-15
Power point 3 - rear.20A116
Power point 2 - front.20A117
Right hand side headlamp ballast.20A218
Run-start electronic power assist steering.10A219
Run-start lighting.10A220Adaptive cruise control.
Run-start transmission control.15A221Transmission oil pump start-stop.
Air conditioner clutch solenoid.10A222
Run-start: Blind spot information system, Rear view camera,All-wheel drive (3.0L engine), Heads-up display, shifter.15A223
Voltage stability module.
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Fuses

Protected ComponentsFuse RatingFuse or Relay Number
Not used.-24
Run-start anti-lock brake system.10A325
Run-start powertrain control module.10A326
Not used.-27
Not used.-28
MAF (mass air flow).5A229
Not used.-30
Not used.-31
Electric fan #1 relay.-32
Air conditioner clutch relay.-33
Not used.-34
Not used.-35
Not used.-36
Not used.-37
Electric fan 2 relay.-38
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Fuses

Protected ComponentsFuse RatingFuse or Relay Number
Electric fan coil 2 and 3 relay.-39
Horn relay.-40
Not used.-41
Fuel pump relay coil.-42
Not used.-43
Left hand side headlamp ballast.20A244
USB smart charger.5A245
Not used.–46
Not used.–47
Not used.–48
Keep alive power.10A249
Horn.20A250
Not used.-51
Not used.-52
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