key LINCOLN MKZ 2019 Service Manual

If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II may nothave symptoms that are apparent, continueddriving with the service engine soon indicatoron can result in increased emissions, lowerfuel economy, reduced engine andtransmission smoothness and lead to morecostly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programs toinspect the emission control equipment onyour vehicle. Failure to pass this inspectioncould prevent you from getting a vehicleregistration.
If the service engine soon indicatoris on or the bulb does not work,your vehicle may need service.See On-Board Diagnostics.
Your vehicle may not pass the I/M test if theservice engine soon indicator is on or notworking properly (bulb is burned out), or ifthe OBD-II system has determined that someof the emission control systems have notbeen properly checked. In this case, thevehicle is not ready for I/M testing.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that the vehicleis not ready for I/M testing. To determine ifthe vehicle is ready for I/M testing, turn theignition key to the on position for 15 secondswithout cranking the engine. If the serviceengine soon indicator blinks eight times, itmeans that the vehicle is not ready for I/Mtesting; if the service engine soon indicatorstays on solid, it means that your vehicle isready for I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing, youcan perform the following driving cycleconsisting of mixed city and highway driving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2.Allow your vehicle to sit for at least eighthours with the ignition off. Then, start thevehicle and complete the above drivingcycle. The vehicle must warm up to itsnormal operating temperature. Oncestarted, do not turn off the vehicle untilthe above driving cycle is complete.
If the vehicle is still not ready for I/M testing,you need to repeat the above driving cycle.
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Engine Emission Control

AUTOMATIC TRANSMISSION
WARNING: Always fully apply theparking brake and make sure you shift intopark (P). Failure to follow this instructioncould result in personal injury or death.
WARNING: Do not apply the brakepedal and accelerator pedal simultaneously.Applying both pedals simultaneously formore than a few seconds will limit engineperformance, which may result in difficultymaintaining speed in traffic and could leadto serious injury.
Note:You may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
Push Button Shift Transmission
Your vehicle is equipped with an electronictransmission. The shift buttons are locatednear the middle of the instrument panel. Thegears are selected by pressing and releasingthe PRNDS buttons.
Every time a gear is selected, the selectedbutton will light up.
Understanding the Positions of yourElectronic Transmission
Note:Always come to a complete stopbefore putting your vehicle into and out ofpark (P).
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Press and release the button on theinstrument panel of the gear you want toselect.
3. The gearshift button you select willilluminate and the selected gear willappear in the instrument cluster.
4. Release the brake pedal and yourtransmission will remain in the selectedgear.
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TransmissionE146223

If Your Vehicle Goes Off the Edge of thePavement
•If your vehicle goes off the edge of thepavement, slow down, but avoid severebrake application, ease the vehicle backonto the pavement only after reducingyour speed. Do not turn the steeringwheel too sharply while returning to theroad surface.
•It may be safer to stay on the apron orshoulder of the road and slow downgradually before returning to thepavement. You may lose control if youdo not slow down or if you turn thesteering wheel too sharply or abruptly.
•It often may be less risky to strike smallobjects, such as highway reflectors, withminor damage to your vehicle rather thanattempt a sudden return to the pavementwhich could cause the vehicle to slidesideways out of control or rollover.Remember, your safety and the safety ofothers should be your primary concern.
If Your Vehicle Gets Stuck
WARNING: Always set the parkingbrake fully and make sure you shift thegearshift lever to park (P). Switch the ignitionoff and remove the key whenever you leaveyour vehicle.
WARNING: If the parking brake is fullyreleased, but the brake warning lampremains illuminated, the brakes may not beworking properly. Have your vehicle checkedas soon as possible.
WARNING: Do not spin the wheels atover 34 mph (55 km/h). The tires may fail andinjure a passenger or bystander.
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana few minutes or damage to the transmissionand tires may occur or the engine mayoverheat.
If your vehicle gets stuck in mud or snow itmay be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts, in a steady pattern. Presslightly on the accelerator in each gear.
If your vehicle is equipped withAdvanceTrac® with Roll Stability Control™, itmay be beneficial to disengage theAdvanceTrac® with Roll Stability Control™system while attempting to rock the vehicle.
Emergency Maneuvers
•In an unavoidable emergency situationwhere a sudden sharp turn must bemade, remember to avoid "over-driving"your vehicle (that is, turn the steeringwheel only as rapidly and as far asrequired to avoid the emergency).Excessive steering will result in lessvehicle control, not more. Additionally,smooth variations of the acceleratorand/or brake pedal pressure should beutilized if changes in vehicle speed arecalled for. Avoid abrupt steering,
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All-Wheel Drive (If Equipped)

PRINCIPLE OF OPERATION
WARNING: To help avoid personalinjury, always use caution when in reverse(R) and when using the sensing system.
WARNING: The system may not detectobjects with surfaces that absorb reflection.Always drive with due care and attention.Failure to take care may result in a crash.
WARNING: Traffic control systems,inclement weather, air brakes, externalmotors and fans may affect the correctoperation of the sensing system.This maycause reduced performance or false alerts.
WARNING: The system may not detectsmall or moving objects, particularly thoseclose to the ground.
Note:If your vehicle is equipped withMyKey™, the sensing system cannot beturned off when a MyKey™ is present. SeePrinciple of Operation (page 62).
Note:Keep the sensors, located on thebumper or fascia, free from snow, ice andlarge accumulations of dirt. If the sensorsare covered, the system’s accuracy can beaffected. Do not clean the sensors with sharpobjects.
Note:If your vehicle sustains damage to thebumper or fascia, leaving it misaligned orbent, the sensing zone may be alteredcausing inaccurate measurement ofobstacles or false alerts.
Note:Certain add-on devices installedaround the bumper or fascia may createfalse alerts. For example, large trailerhitches, bike or surfboard racks, license platebrackets, bumper covers or any other devicethat may block the normal detection zoneof the system. Remove the add-on device toprevent false alerts.
Note:When a trailer is connected to yourvehicle, the rear parking aid may detect thetrailer and therefore provide an alert. Disablethe rear parking aid when a trailer isconnected to prevent the alert.
The sensing system warns the driver ofobstacles within a certain range of yourvehicle. The system turns on automaticallywhenever you switch the ignition on.
The system can be switched off through theinformation display menu or from the pop-upmessage that appears once you shift thetransmission into reverse (R). See GeneralInformation (page 110).
If a fault is present in the system, a warningmessage appears in the information display.See Information Messages (page 116).
REAR PARKING AID
The rear sensors are only active when thetransmission is in reverse (R). As your vehiclemoves closer to the obstacle, the rate of theaudible warning increases. When theobstacle is less than 12 in (30 cm) away, thewarning sounds continuously. If the systemdetects a stationary or receding objectfarther than 12 in (30 cm) from the corners ofthe bumper, the tone sounds for only threeseconds. Once the system detects an objectapproaching, the warning sounds again.
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Parking Aids

When you switch the system on and itdetects an unintentional drift out of your laneis likely to occur, the system notifies orassists you to stay in your lane through thesteering system and information display.Depending on the feature operation modeyou select, the system provides a warningby vibrating the steering wheel or a steeringassistance by gently counter steering yourvehicle back into the lane.
Switching the System On and Off
Note:The system on or off setting is storeduntil it is manually changed, unless a MyKey™is detected. If the system detects a MyKey™,it defaults to on and the mode is set to alert.
Press the button on the direction indicatorstalk to switch the system on or off.
System Settings
The system has optional setting menusavailable. The system stores the last-knownselection for each of these settings. You donot need to readjust your settings each timeyou switch on the system.
Mode: This setting allows you to select whichof the system features you can enable.
Alert only – Provides a steering wheelvibration when the system detects anunintended lane departure.
Aid only – Provides steering assistancetoward the lane center when the systemdetects an unintended lane departure.
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Driving AidsE132099 E165515 E165516

These systems have a range of modes whichyou can choose from in order to customizeyour ideal driving experience:
•Comfort – Provides a more relaxeddriving experience, maximizing comfort.Your steering effort decreases and thesuspension movement is more fluid.Comfort mode is ideal when you desireenhanced traveling comfort.
•Normal – Delivers a balancedcombination of comfortable, controlledride and confident handling. This modeprovides an engaging drive experienceand a direct connection to the roadwithout sacrificing any of the composuredemanded from a luxury vehicle.
•Sport – Provides a sportier drivingexperience. The suspension stiffens, withan emphasis on handling and control.The engine responds more directly toyour inputs and takes on a more powerfultone. Sport mode is ideal for use duringmore spirited driving.
You can change your vehicle's Drive Controlsettings from the menu on the displayscreen. See General Information (page 110).
Note:Not all settings may be available.
Note:Lincoln Drive Control has diagnosticchecks that continuously monitor the systemto ensure proper operation. Certain types ofsystem errors gray out the mode selectionswithin the information display, preventingyou from changing states when the gearposition is changed. Other types of errorsproduce a temporary message in theinformation display. See InformationMessages (page 116). If either conditionpersists for multiple key cycles, see anauthorized dealer.
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Driving Aids

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years from the warranty start dateor 70,000 mi (110,000 km), whichevercomes first, for subsequent owners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit, which may need a tow to thenearest Lincoln dealer).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
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Roadside Emergencies

This program is separate from the NewVehicle Limited Warranty, beginning fromthe original warranty start date and lasts thelife of the vehicle for the original owner.Subsequent owners receive coverage thatis concurrent with the 6 years or 70,000 mi(110,000 km), whichever occurs first,powertrain warranty coverage period.
If you purchased your vehicle in Canada andrequire roadside assistance, please call1-800-387-9333.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in your walletfor quick reference.
In Canada, this card is found in the WarrantyGuide in the glove compartment of yourvehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsreview your warranty guide, contact yourdealer, call us in Canada at 1-800-387-9333,or visit our website atwww.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart. Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note: In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow of fuelto the engine in the event of a moderate tosevere crash. Not every impact causes ashutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
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Roadside Emergencies

Protected ComponentFuse RatingFuse or Relay Number
Not used.-1
Lumbar.7.5A12
Driver door unlock.20A13
Not used (spare).5A14
Subwoofer amplifier.20A15
Not used (spare).10A26
Not used (spare).10A27
Not used (spare).10A28
Not used (spare).10A29
Power trunk logic.5A210Keypad.Cellphone passport module.
Not used (spare).5A211
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Fuses

of electronically or verbally disclosing to 911operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the most appropriateemergency services. If you do not want todisclose this information, do not switch thefeature on.
Safety Information
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cables outof the way, so they do not interfere withthe operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use is limitedto when your vehicle is traveling atspeeds under 3 mph (5 km/h). Make surethat you review your device's manualbefore using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information, suchas Points of Interest reviews and ratings,SiriusXM Travel Link sports information,or ski condition search areas.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contacts orrecent phone call entries).
See the following table for more specificexamples.
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SYNC™ 3