tow LINCOLN MKZ 2019 Workshop Manual

Trailer lamps are required on most towedvehicles. Make sure all running lights, brakelights, turn signals and hazard lights areworking.
Before Towing a Trailer
Practice turning, stopping and backing up toget the feel of your vehicle-trailercombination before starting on a trip. Whenturning, make wider turns so the trailerwheels clear curbs and other obstacles.
When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughly afteryou have traveled 50 mi (80 km).
•When stopped in congested or heavytraffic during hot weather, place thetransmission in park (P) to aid engine andtransmission cooling and to help A/Cperformance.
•Turn off the speed control with heavyloads or in hilly terrain. The speed controlmay turn off automatically when you aretowing on long, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy and transmissioncooling.
•Allow more distance for stopping with atrailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1. Turn the steering wheel to point yourvehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the transmission in park (P).
4. Place wheel chocks in front and back ofthe trailer wheels. Chocks are notincluded with your vehicle.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level to riseabove the bottom edge of the rearbumper.
•Do not allow waves to break higher than6 in (15 cm) above the bottom edge ofthe rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions, andreliability.
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Towing

Replace the rear axle lubricant anytime yousubmerge the rear axle in water. Water maycontaminate the rear axle lubricant, which isnot a normal maintenance inspection itemunless there is a possibility of a leak or otheraxle repair is required.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
WARNING: If your vehicle has asteering wheel lock make sure the ignitionis in the accessory or on position when beingtowed.
You can flat-tow (all wheels on the ground,regardless of the powertrain/transmissionconfiguration) your disabled vehicle (withoutaccess to wheel dollies, car-hauling trailer,or flatbed transport vehicle) under thefollowing conditions:
•Your vehicle is facing forward so you towit in a forward direction.
•You place the transmission in neutral (N).If you cannot place the transmission inneutral (N), you may need to override thegear shifter. See AutomaticTransmission (page 177).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 136).
Follow these guidelines if you have a needfor recreational (RV) towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are to make sure you do notdamage the transmission during towing.
Vehicles Equipped with a 2.0L Engine
Front-wheel drive (FWD) vehicles CANNOTbe flat-towed (all wheels on the ground) asvehicle or transmission damage may occur.You must place the front wheels on atwo-wheel tow dolly. If you are using a towdolly, follow the instructions specified by theequipment provider.
All-wheel drive (AWD) vehicles CANNOT beflat-towed (all wheels on the ground), asvehicle or transmission damage may occur.It is recommended to tow your vehicle withall four (4) wheels off the ground such aswhen using a car-hauling trailer. Otherwise,you cannot tow your vehicle.
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Towing

Vehicles Equipped with a 3.0L Engine
You can tow your vehicle with all four wheelson the ground using the Stay in Neutralmode feature, or with all four wheels off theground using a vehicle transport trailer. If youare using a vehicle transport trailer, followthe instruction specified by the equipmentprovider.
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the vehicle in Stay in Neutral mode.See Automatic Transmission (page 177).
•Do not exceed 65 mph (105 km/h).
Note:If the parking brake is applied, amessage appears in the information display.
Note:Start the engine and allow it to run fora few minutes at the beginning of each day,and every six hours or fewer. With the enginerunning and your foot on the brake, shift intodrive (D) and then into reverse (R) beforeshifting back into neutral (N). BEFORECONTINUING TO TOW, YOU MUSTRE-ENABLE STAY IN NEUTRAL MODE.
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Towing

BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). During thistime, your vehicle may exhibit some unusualdriving characteristics.
Avoid driving too fast during the first 1,000 mi(1,600 km). Vary your speed frequently andchange up through the gears early. Do notlabor the engine.
Do not tow during the first 1,000 mi(1,600 km).
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way back home).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may want toavoid doing because they reduce your fueleconomy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Reduce the use of air conditioning andheat.
•Avoid using speed control in hilly terrain.
•Do not rest your foot on the brake pedalwhile driving.
•Avoid carrying unnecessary weight.
•Avoid adding particular accessories toyour vehicle (e.g. bug deflectors,rollbars/light bars, running boards, skiracks).
•Avoid driving with the wheels out ofalignment.
DRIVING THROUGH WATER
WARNING: Do not drive throughflowing or deep water as you may losecontrol of your vehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
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Driving Hints

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years from the warranty start dateor 70,000 mi (110,000 km), whichevercomes first, for subsequent owners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit, which may need a tow to thenearest Lincoln dealer).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
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Roadside Emergencies

•Your vehicle runs out of power.
•Sounding of the horn is only enabled inspecific markets.
TRANSPORTING THE VEHICLEIf you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. LincolnMotor Company does not approve a slingbelttowing procedure. If you tow your vehicleincorrectly, or by any other means, vehicledamage may occur.
Lincoln Motor Company produces a towingmanual for all authorized tow truck operators.Have your tow truck operator refer to thismanual for proper hook-up and towingprocedures for your vehicle.
It is acceptable to have your front-wheeldrive vehicle towed from the front if usingproper wheel lift equipment to raise the frontwheels off the ground. When towing in thismanner, the rear wheels can remain on theground.
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Roadside EmergenciesE143886

Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This prevents damageto the transmission.
Towing an all-wheel drive vehicle requiresthat all wheels be off the ground, such asusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission, all-wheel drive system andvehicle.
TOWING POINTS
Due to local market requirements in somecountries, some vehicles may be equippedwith a recovery hook.
Recovery Hook Location
If your vehicle is equipped with a screw-inrecovery hook, it is with the spare tire kit orthe rear under floor storage.
Installing the Recovery Hook
There is an installation point for the recoveryhook located behind the fascia.
Note:The screw-in recovery hook has aleft-hand thread. Turn it counterclockwise toinstall it. Make sure that the recovery hookis fully tightened.
Remove the recovery hook cover by pryingit off at the notch with a screwdriver or similarobject.
Note:Use a soft cloth to cover the pryingtool. This helps prevent scratch marks to thevehicle's paint.
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Roadside EmergenciesE146284 E188420

1.Release the two latches, located on bothsides of the fuse box.
2. Raise the inboard side of the fuse boxfrom the cradle.
3. Move the fuse box toward the center ofthe engine compartment.
4. Pivot the outboard side of the fuse boxto access the bottom side.
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FusesE145983

1. Must drain the cooling system.
2. Chemically clean the cooling system.
3. Refill with prediluted coolant as soon aspossible.
Water alone, without prediluted coolant, cancause engine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can cause enginedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection of thecoolant.
Recycled Coolant
We do not recommend the use of recycledcoolant as an approved recycling process isnot yet available.
Dispose of used engine coolant in anappropriate manner. Follow yourcommunity's regulations and standards forrecycling and disposing of automotive fluids.
Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60% providesimproved freeze point protection. Coolant concentrations above 60%decrease the overheat protectioncharacteristics of the coolant and maycause engine damage.
If you drive in extremely hot climates:
•It may be necessary to decrease thecoolant concentration to 40%.
•A coolant concentration of 40% providesimproved overheat protection. Coolantconcentrations below 40% decrease thefreeze and corrosion protectioncharacteristics of the coolant and maycause engine damage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambient temperature,vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the coolanttemperature gauge moves toward the redzone:
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Maintenance

Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk of crashand injury, be prepared that the vehiclespeed may reduce and the vehicle may notbe able to accelerate with full power until thecoolant temperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a long orsteep grade in high ambient temperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehicle speedcaused by reduced engine power in orderto manage the engine coolant temperature. Your vehicle may enter this mode if certainhigh-temperature and high-load conditionstake place. The amount of speed reductiondepends on vehicle loading, grade andambient temperature. If this occurs, there isno need to pull off the road. You cancontinue to drive your vehicle.
The air conditioning may automatically turnon and off during severe operatingconditions to protect the engine fromoverheating. When the coolant temperaturedecreases to the normal operatingtemperature, the air conditioning turns on.
If the coolant temperature gauge moves fullyinto the red zone, or if the coolanttemperature warning or service engine soonmessages appear in your information display,do the following:
1. Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop after severalminutes, follow the remaining steps.
3. Switch the engine off and wait for it tocool. Check the coolant level.
4. If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
5. If the coolant level is normal, restart theengine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
6F35 Transmission (If Equipped)
Note:Transmission fluid should be checkedby an authorized dealer. If required, fluidshould be added by an authorized dealer.
The automatic transmission does not havea transmission fluid dipstick.
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Maintenance