steering wheel LINCOLN MKZ 2020 Owners Manual

MyKey – Troubleshooting
...........................65
Doors and Locks
Locking and Unlocking .................................
67
Power Decklid ..................................................
71
Keyless Entry ...................................................
73
Interior Luggage Compartment Release ........................................................................\
.
75
Security
Passive Anti-Theft System ...........................
77
Anti-Theft Alarm .............................................
78
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
80
Audio Control .................................................
82
Voice Control ..................................................
82
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go ..........
82Cruise Control - Vehicles With: Cruise
Control .........................................................
83
Information Display Control ........................
83
Heated Steering Wheel ...............................
83
Horn ..................................................................
83
Wipers and Washers
Windshield Wipers ........................................
84
Autowipers ......................................................
85
Windshield Washers .....................................
86
Lighting
General Information ......................................
87
Lighting Control ..............................................
87
Autolamps .......................................................
88
Instrument Lighting Dimmer .......................
89
Headlamp Exit Delay ....................................
89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ..............
89
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
89
Adaptive Headlamps ....................................
90
Direction Indicators .......................................
90Welcome Lighting
...........................................
91
Interior Lamps ..................................................
91
Ambient Lighting ...........................................
92
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
.
93
Switching Automatic High Beam Control On and Off ...................................................
93
Automatic High Beam Control Indicators ........................................................................\
.
94
Overriding Automatic High Beam Control ........................................................................\
.
94
Windows and Mirrors
Power Windows .............................................
95
Global Opening and Closing ......................
96
Exterior Mirrors ...............................................
96
Interior Mirror ..................................................
98
Sun Visors .......................................................
99
Sun Shades .....................................................
99
Moonroof .........................................................
99
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Auto Hold
.......................................................196
Traction Control
Principle of Operation .................................
199
Using Traction Control ................................
199
Stability Control
Principle of Operation ...............................
200
Using Stability Control ................................
201
Parking Aids
Principle of Operation ................................
203
Rear Parking Aid ..........................................
203
Front Parking Aid ........................................
205
Side Sensing System .................................
207
Active Park Assist .......................................
209
Rear View Camera .......................................
217
Cruise Control
What Is Cruise Control ................................
221
Switching Cruise Control On and Off ......
221
Setting the Cruise Control Speed ............
221
Canceling the Set Speed ..........................
222Resuming the Set Speed
..........................
222
Cruise Control Indicators ..........................
222
Using Adaptive Cruise Control ................
222
Driving Aids
Driver Alert .....................................................
231
Lane Keeping System ................................
232
Blind Spot Information System ................
237
Cross Traffic Alert ........................................
239
Steering .........................................................
244
Pre-Collision Assist .....................................
245
Drive Control ................................................
249
Load Carrying
Load Limit .......................................................
251
Towing
Towing a Trailer ...........................................
256
Recommended Towing Weights .............
257
Essential Towing Checks ..........................
258
Towing the Vehicle on Four Wheels ......
260Driving Hints
Breaking-In
...................................................
262
Reduced Engine Performance ................
262
Economical Driving .....................................
262
Driving Through Water ..............................
263
Floor Mats .....................................................
264
Roadside Emergencies
Roadside Assistance ..................................
265
Hazard Flashers ..........................................
266
Fuel Shutoff ..................................................
266
Jump Starting the Vehicle .........................
267
Post-Crash Alert System ............................
270
Transporting the Vehicle ...........................
270
Customer Assistance
Getting the Services You Need ...............
272
In California (U.S. Only) ..............................
273
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
274
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
275
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Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
regional Lincoln website for the latest
information. Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example, fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt status. •
Events or errors in essential systems, for
example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in combination
with other information, for example, an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Lincoln Motor Company (Lincoln of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
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through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, for
example, your contact information, to offer
you products or services that may interest
you. Data may be provided to our service
providers such as part suppliers that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, you consent
that certain diagnostic information may also
be accessed electronically by Ford Motor
Company and Lincoln authorized service
facilities, and that the diagnostic information
may be used to provide services to you,
personalizing your experience, troubleshoot,
and to improve products and services and
offer you products and services that may
interest you, where permitted by law. For
Canada only, for more information, please
review the Lincoln of Canada privacy policy
at www.Lincolncanada.com, including our
U.S. data storage and use of service
providers in other jurisdictions who may be
subject to legal requirements in Canada, the
United States and other countries applicable
to them, for example, lawful requirements to
disclose personal information to
governmental authorities in those countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event data
recorder is to record, in certain crash or near
crash-like situations, such as an airbag
deployment or hitting a road obstacle; this
data assist in understanding how a vehicle
’s
systems performed. The event data recorder
is designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The event data recorder in this vehicle is
designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and passenger
seatbelts were buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
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Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 451).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations. Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services to which you subscribe. We
take no responsibility for services that third
parties provide.
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Direction indicators. See Direction Indicators (page 90).
A
Instrument cluster.
See Gauges (page 102). See Warning Lamps and Indicators (page 104).
B
Wiper lever.
See Wipers and Washers (page 84).
C
Information and entertainment display.
D
Audio unit.
See Audio Unit (page 401).
E
Hazard warning flasher switch.
See Hazard Flashers (page 266).
F
Parking aid switch.
See Parking Aids (page 203).
G
Heated rear window switch.
See Heated Rear Window (page 138).
H
Climate controls.
See Climate Control (page 135).
I
Start button.
See Keyless Starting (page 161).
J
Entertainment, navigation and phone.
K
Voice control.
See Voice Control (page 82).
L
Horn.M
Steering wheel adjustment.
See Adjusting the Steering Wheel (page 80).
N
Cruise control switches.
See What Is Cruise Control (page 221).
O
Information display controls.
See Information Displays (page 109).
P
Parking brake.
See Electric Parking Brake (page 194).
Q
Lighting control.
See Lighting Control (page 87). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 89).
R
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PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury from
a deploying airbag is the greatest close to
the trim covering the airbag module. WARNING:
All occupants of your
vehicle, including the driver, should always
properly wear their seatbelts, even when
an airbag supplemental restraint system is
provided. Failure to properly wear your
seatbelt could seriously increase the risk
of injury or death. WARNING:
Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death. WARNING:
Do not place your arms
on the airbag cover or through the steering
wheel. Failure to follow this instruction
could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction could
result in personal injury or death. WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. WARNING: Do not attempt to service,
repair, or modify the supplementary
restraint system or associated components.
Failure to follow this instruction could result
in personal injury or death. WARNING:
Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch them
after inflation. WARNING:
If a supplementary
restraint system component has deployed,
it will not function again. Have the system
and associated components inspected as
soon as possible. Failure to follow this
instruction could result in personal injury
or death.
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and right
front passenger from certain upper body
injuries. Airbags do not inflate slowly; there
is a risk of injury from a deploying airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
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The airbags inflate and deflate rapidly upon
activation. After airbag deployment, it is
normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for
example, baking soda) that result from the
combustion process that inflates the airbag.
Small amounts of sodium hydroxide may be
present which may irritate the skin and eyes,
but none of the residue is toxic.
While the system is designed to help reduce
serious injuries, contact with a deploying
airbag may also cause abrasions or swelling.
Temporary hearing loss is also a possibility
as a result of the noise associated with a
deploying airbag. Because airbags must
inflate rapidly and with considerable force,
there is the risk of death or serious injuries
such as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of airbag
deployment. Thus, it is extremely important
that occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the steering
wheel. Failure to follow this instruction
could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction could
result in personal injury or death. WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that can
call for help if you are in an accident. If a
crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts [if
equipped], or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth enabled phone. You can learn
more about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off, the triggers
for 911 Assist. If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone. SYNC will then attempt to call the
emergency services. Before making the call:
•
SYNC provides a short window of time,
about 10 seconds, to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to
immediately provide your name, phone
number and location, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 10). EMERGENCY CALL
REQUIREMENTS WARNING: Do not wait for 911 Assist
to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing 911 Assist

ADJUSTING THE STEERING WHEEL
- VEHICLES WITH: MANUAL
ADJUSTABLE STEERING COLUMN
WARNING: Do not adjust the steering
wheel when your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 140). 1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.ADJUSTING THE STEERING WHEEL
- VEHICLES WITH: POWER
ADJUSTABLE STEERING COLUMN WARNING: Do not adjust the steering
wheel when your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 140).
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