check engine LINCOLN MKZ HYBRID 2014 Owner's Guide

VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
Please note that in the graphic, XXXX is
representative of your vehicle
identification number.
The Vehicle Identification Number contains
the following information: World manufacturer identifier
A
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine type
D
Check digit
E
Model year
F
Assembly plant
G
Production sequence number
H
304
MKZ (CC9) Capacities and SpecificationsE142476 E142477

Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle is equipped with an
information display, which indicates the
proper oil change interval. This interval
may be up to one year or 10000 miles
(16000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change.
See Engine Oil
Check (page 254).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals
or additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
413
MKZ (CC9) Scheduled Maintenance

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained technicians at
your dealership, should inspect discolored
fluids that also show signs of overheating
or foreign material contamination
immediately.
Make sure to change your vehicle
’s oils
and fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
414
MKZ (CC9) Scheduled Maintenance

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration
Use By date on the canister. Replace as needed.
415
MKZ (CC9) Scheduled Maintenance

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Extensive idling or low-speed driving for long distances, as in heavy co\
mmercial use (such
as delivery, taxi, patrol car or livery)
Change engine oil and filter every 12 months or 10000
miles (16000 km). The oil monitoring system displays a
message in the information display. Perform services listed
in the Normal Scheduled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000 km)
416
MKZ (CC9) Scheduled Maintenance

Normal scheduled maintenance
1, 2
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect engine cooling system and motor/electronics
cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil
Check
(page 254). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
418
MKZ (CC9) Scheduled Maintenance

Brake Fluid Check...................................260
Brakes..........................................................174
General Information.......................................174
Breaking-In................................................223
Bulb Specification Chart........................265
C
Cabin Air Filter...........................................126
California Proposition 65............................11
Capacities and Specifications..............302
Technical Specifications..............................306
Car Wash See: Cleaning the Exterior..........................268
Center Console.........................................146
Changing a Bulb
......................................264
Lamp Assembly Condensation..................264
Replacing Bulbs.............................................265
Changing a Fuse......................................249 Fuses................................................................249
Changing the 12V Battery.....................260
Changing the Engine Air Filter.............267 ........................................................................\
....267
Changing the Wiper Blades..................262
Checking MyKey System Status.............55
Checking the Wiper Blades..................262
Child Restraint and Safety Belt Maintenance ..............................................
37
Child Safety...................................................14
General Information..........................................14
Child Safety Locks.....................................28 Left-Hand Side..................................................28
Right-Hand Side...............................................28
Child Seat Positioning
...............................26
Cleaning Leather Seats..........................272
Cleaning Products...................................268
Cleaning the Alloy Wheels....................272
Cleaning the Engine...............................269 Cleaning the Exterior..............................268
Cleaning Plastic Exterior Parts...................269
Exterior Chrome............................................269
Stripes or Graphics (if equipped)...............268
Underbody......................................................269
Cleaning the Instrument Panel and Instrument Cluster Lens........................271
Cleaning the Interior...............................270
Cleaning the Windows and Wiper Blades......................................................270
Clearing All MyKeys...................................54
Climate........................................................376 Climate Control Voice Commands............378
Climate Control
..........................................124
Collision, Damage or Fire Event..........229 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................229
Collision Warning System.......................210 PRINCIPLE OF OPERATION........................
210
Coolant Check See: Engine Coolant Check.......................
255
Crash Sensors and Airbag Indicator.....................................................46
Creating a MyKey
.......................................54
Programming/Changing Configurable
Settings..........................................................54
Cruise Control
.............................................72
Principle of Operation....................................191
Type 1..................................................................72
Type 2.................................................................72
Cruise control See: Using Cruise Control.............................191
Customer Assistance..............................232
D
Data Recording
..............................................9
Event Data Recording......................................10
Service Data Recording....................................9
Daytime Running Lamps...........................79
Direction Indicators
.....................................81
432
MKZ (CC9) Index

Drive Control..............................................212
LINCOLN DRIVE CONTROL........................212
Driver Alert
.................................................199
Using Driver Alert...........................................199
Driver and Passenger Airbags................40 Children and Airbags.......................................41
Proper Driver and Front Passenger Seating
Adjustment....................................................40
Driver Knee Airbag
....................................45
Driving Aids................................................199
Driving Hints..............................................223
Driving Through Water...........................223
DRL See: Daytime Running Lamps.......................
79
E
Economical Driving
..................................223
Electric Parking Brake..............................175 Applying the electric parking brake..........
175
Applying the electric parking brake when the vehicle is moving................................176
Battery With No Charge................................177
Releasing the electric parking brake.........176
Electric Vehicle Information
...................361
Power................................................................362
Emission Control System........................164 On-Board Diagnostics (OBD-II)...................
165
Readiness for Inspection/Maintenance (I/M) Testing..........................................................165
End User License Agreement
...............391
SYNC® End User License Agreement
(EULA)...........................................................391
Engine Block Heater................................150 Using the Engine Block Heater...................151 Engine Coolant Check...........................255
Adding Coolant..............................................256
Adding Engine Coolant................................257
Adding Inverter System Controller
Coolant........................................................257
Checking the Engine Coolant....................255
Checking the Inverter System Controller Coolant........................................................255
Engine Coolant and Inverter System Controller Coolant....................................255
Recycled Engine Coolant............................258
Severe Climates.............................................258
What You Should Know About Fail-Safe Cooling........................................................258
Engine Immobilizer See: Passive Anti-Theft System....................
67
Engine Oil Check
.....................................254
Adding Engine Oil.........................................254
Engine Oil Dipstick
..................................254
Engine Specifications.............................302
Entertainment............................................334 A/V Inputs........................................................353
AM/FM Radio..................................................336
Bluetooth Audio.............................................353
Browsing Device Content ............................334
CD......................................................................347
SD Card Slot and USB Port.........................348
Sirius® Satellite Radio (If Activated)..........342
Supported Media Players, Formats and Metadata Information...............................352
EPB See: Electric Parking Brake..........................175
Event Data Recording See: Data Recording..........................................9
Export Unique Options..............................13
433
MKZ (CC9) Index

N
Navigation..................................................379
cityseekr............................................................381
Map Mode.......................................................384
Navigation Map Updates.............................386
Navigation Voice Commands.....................386
Point of Interest (POI) Categories...............381
Quick-touch Buttons.....................................386
Setting a Destination....................................380
Setting Your Navigation Preferences.......382
Normal Scheduled Maintenance
..........417
O
Oil Change Indicator Reset
...................254
Oil Check See: Engine Oil Check.................................254
Opening and Closing the Hood...........252
Ordering Additional Owner's Literature.................................................237
Obtaining a French Owner’ s Manual........237
Overhead Console
...................................146
P
Parking Aid
.................................................182
Front Sensing System...................................183
Rear Sensing System.....................................182
Parking Aids
...............................................182
Passive Anti-Theft System........................67
SecuriLock.........................................................67
PATS See: Passive Anti-Theft System....................
67
Perchlorate
.....................................................11
Personal Safety System ™..........................38
How Does the Personal Safety System
Work?..............................................................38 Phone..........................................................355
Making Calls....................................................357
Pairing Subsequent Phones.......................356
Pairing Your Phone for the First
Time..............................................................356
Phone Menu Options....................................357
Phone Settings...............................................359
Phone Voice Commands.............................360
Receiving Calls...............................................357
Text Messaging..............................................358
Post-Crash Alert System.........................231 Spinout Detection...........................................231
Power Door Locks See: Locking and Unlocking.........................58
Power Seats
................................................131
Multi-Contour Front Seats With Active
Motion (If Equipped)..................................132
Power Lumbar.................................................132
Power Steering Fluid Check.................260
Power Windows..........................................83 Accessory Delay...............................................84
Bounce-Back.....................................................83
One-Touch Down.............................................83
One-Touch Up...................................................83
Window Lock.....................................................83
R
Rear Seat Armrest
.....................................137
Armrest pass-through....................................137
Rear Seats
...................................................135
Rear View Camera....................................188 Using the Rear View Camera System.......
188
Rear View Camera See: Rear View Camera................................188
Refueling......................................................161 Easy Fuel™ Capless Fuel System.................161
437
MKZ (CC9) Index

Starting and Stopping the Engine.........147
General Information.......................................147
Steering......................................................209 Electric Power Steering...............................209
Steering Wheel...........................................70
Storage Compartments...........................146
Sunroof See: Moonroof..................................................87
Sun Shades..................................................86
Sun Visors
....................................................86
Illuminated Vanity Mirror................................86
Supplementary Restraints System.........39 Principle of Operation.....................................39
Symbols Glossary
..........................................7
T
Technical Specifications See: Capacities and Specifications..........302
Temporary Mobility Kit
............................276
First Stage: Reinflating the Tire with Sealing
Compound and Air...................................278
General Information......................................277
Second Stage: Checking Tire Pressure......................................................280
Tips for Use of the Kit...................................277
What to do after the Tire has been Sealed..........................................................280
What to do when a Tire Is Punctured.......278
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).....................234
Tire Care
....................................................282
Glossary of Tire Terminology.....................284
Information About Uniform Tire Quality
Grading........................................................282
Information Contained on the Tire Sidewall.......................................................285
Temperature A B C........................................283
Traction AA A B C..........................................283
Treadwear........................................................283
Tire Inflation When Punctured See: Temporary Mobility Kit........................276 Tire Pressure Monitoring System........296
Changing Tires with a Tire Pressure
Monitoring System....................................
297
Understanding Your Tire Pressure Monitoring System ..................................
298
Tire Repair Kit See: Temporary Mobility Kit........................276
Tires See: Wheels and Tires.................................276
Towing a Trailer.........................................221
Towing the Vehicle on Four Wheels.....................................................222
Emergency Towing.......................................222
Recreational Towing.....................................222
Towing.........................................................221
Traction Control
.........................................179
Principle of Operation...................................179
Transmission Code Designation..........305
Transmission...............................................170
Transmission See: Transmission...........................................170
Transporting the Vehicle
.........................221
U
Under Hood Overview - 2.0L Hybrid......................................................252
Unique Driving Characteristics.............152
Universal Garage Door Opener............139 HomeLink Wireless Control System..........139
439
MKZ (CC9) Index