check engine LINCOLN MKZ HYBRID 2019 Owners Manual

Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction E270480 E71340 E71880 E231160 E67017

•You apply the parking brake with theignition on.
•Your vehicle has a brake fault or lowbrake fluid level, regardless of parkingbrake position.
If the lamp illuminates while youare moving, you may have theparking brake applied. Be sure thatthe parking brake is off. Have yourvehicle checked as soon aspossible if the lamp continues toilluminate.
Cruise Control Indicator
It illuminates when you switch thesystem on.
See Using Cruise Control (page222).
Direction Indicator
Lights when the left or right turnsignal or the hazard warningflasher is switched on. If theindicators stay on or flash faster, check for aburned-out bulb. See Changing a Bulb(page 312).
Door Ajar
Lights when the ignition is on andany door is not completely closed.
EcoSelect
Lights when you switch on thisfeature. See EcoSelect (page 173).
Electric Park Brake
Lights or flashes when the electricparking brake malfunctions.
Engine or Motor Coolant Temperature
Lights when the engine or motorcooling system is overheating.Stop your vehicle in a safe placeand have an authorized dealer check thesystem.
Engine Oil
It illuminates when you switch theignition on.
If it illuminates when the engine isrunning this indicates a malfunction. Stopyour vehicle as soon as it is safe to do soand switch the engine off. Check the engineoil level. If the oil level is sufficient, thisindicates a system malfunction. Have yourvehicle checked as soon as possible.
See Engine Oil Check (page 301).
Fasten Seatbelt Warning Lamp
It illuminates and a chime soundsuntil you fasten the seatbelts.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Instrument ClusterE270480 E71340 E194390 E146190 E71880

Front Airbag
Lights when you start your vehicle.If it continues to flash or remainson, it indicates a malfunction. Havean authorized dealer check the system.
Grade Assist
Lights when you switch on thegrade assist function.
Heads Up Display (If Equipped)
A red beam of lights appears onthe windshield in certain instanceswhen using adaptive cruise controland/or the collision warning system. To makesure the display works, it will also appearmomentarily when you start your vehicle.
Headlamp High Beam Indicator
Lights when you switch on thehigh-beam headlamps. Flasheswhen you use the headlampflasher.
Hood Ajar
Lights when the ignition is on andthe hood is not completely closed.
Lane Keeping System Lamp (If Equipped)
Lights when you activate the lanekeeping system.
Low Fuel Level Warning Lamp
Lights when the fuel level is low orthe fuel tank is nearly empty. Refuel as soon as possible.
Low Tire Pressure Warning Lamp
It illuminates when your tirepressure is low. If the lamp remainson with the engine running orwhen driving, check your tire pressure assoon as possible.
It also illuminates momentarily when youswitch the ignition on to confirm the lamp isfunctional. If it does not illuminate when youswitch the ignition on, or begins to flash atany time, have the system checked by yourauthorized dealer.
Low Washer Fluid Level Warning Lamp
Lights when the windshield washerfluid is low.
Parking Lamps
Lights when you switch on theparking lamps.
Powertrain Fault
Lights when your vehicle detectsa powertrain fault. Contact anauthorized dealer as soon aspossible.
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Instrument ClusterE67017 E144523 E156133 E159324 E144813 E178202

Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) on aflat surface. If you apply the brake pedal ormove the transmission to neutral (N) you canoverride your vehicle’s acceleration.
Ready to Drive
Lights when you switch on yourvehicle and it is ready to drive. Acorresponding message maydisplay stating ready to drive.
Service Engine Soon
If it illuminates when the engine isrunning this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures coulddamage the catalytic converter or othervehicle components. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleimmediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulb andto indicate whether your vehicle is ready forInspection and Maintenance (I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.
See Catalytic Converter (page 186).
Stability Control
Flashes when the system is active.If it stays lit or does not light whenyou switch on the ignition, thisindicates a malfunction. During a malfunctionthe system will switch off. Have an authorizeddealer check the system immediately. SeeUsing Stability Control (page 204).
Stability Control Off
It illuminates when you switch thesystem off.
Stop Safely
Lights if your vehicle has anelectrical component fault or failurethat will cause your vehicle toshutdown or enter into a limited operatingmode. You may also see a message.
Trunk Ajar
Lights when the ignition is on andthe trunk is not completely closed.
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Instrument ClusterE144692 E138639 E130458 E144693 E159323

•Tach rpm x 1000 — When the gasolineengine is running, the tachometer gaugedisplays the engine speed in revolutionsper minute (RPM). When your vehicle isoperating on battery power only with theengine off, EV displays and thetachometer is greyed out.
Note:The trip data, and average fueleconomy cannot be reset in MyView.
Trip 1 & 2
Provides trip odometer, trip average fueleconomy and trip timer.
Distance traveled on battery power only withthe engine off is shown in blue next to totaltrip distance.
Information
In this mode, you can viewdifferent vehicle systeminformation and perform a systemcheck.
Information
Displays a number of different system tutorials. Use the up or down arrows to scrollthrough the tutorials. Then press OK to view.TutorialWarnings
Displays the associated driver alert graphic.Driver Alert
MyKeys (Number of MyKeys programmed)MyKey
MyKey Miles (km) (Distance traveled using a programmed MyKey)
Admin Keys (Number of admin keys)
Settings
In this mode, you can configuredifferent driver setting choices.
Note:Some items are optional and may notappear.
Note:Some MyKey items will only appear ifa MyKey is set.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information DisplaysE144642 E100023

Lane Keeping System
ActionMessage
The system has malfunctioned. Contact your authorized dealer as soon as possible.Lane Keeping Sys. Malfunction ServiceRequired
The system has detected a condition that has caused the system to be temporarily unavailable.Front Camera Temporarily Not Available
The system has detected a condition that requires the windshield to be cleaned to operateproperly.Front Camera Low Visibility Clean Screen
The system has malfunctioned. Contact your authorized dealer as soon as possible.Front Camera Malfunction ServiceRequired
Displayed when the system requests the driver to keep their hands on the steering wheel.Keep Hands on Steering Wheel
Maintenance
ActionMessage
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your authorized dealer assoon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See General Maintenance Information(page 486).Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See General Maintenance Information (page 486).Oil Change Required
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Information Displays

ActionMessage
Indicates the brake fluid level is low and the brake system should be inspected immediately.See Brake Fluid Check (page 307).Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact yourauthorized dealer.Check Brake System
Displays when the engine coolant temperature is excessively high. Stop the vehicle in a safeplace and contact your authorized dealer.Engine Coolant Over Temperature
Displays when the motor electronics are overheating. Stop the vehicle as soon as safely possible,turn off the vehicle and let it cool. If the warning stays on or continues to come on, contact yourauthorized dealer as soon as possible.
Motor Coolant Over Temperature
Displays when the washer fluid is low and needs to be refilled.Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high coolant temperatures.Power Reduced to Lower Engine Temp
Displayed when the kit needs service. See your authorized dealer.Service Tire Mobility Kit
Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow somefeatures to operate properly. See your authorized dealer.Transport / Factory Mode
Informs the driver that the powertrain needs service due to a powertrain malfunction.See Manual
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Information Displays

GENERAL INFORMATION
WARNING: Extended idling at highengine speeds can produce very hightemperatures in the engine and exhaustsystem, creating the risk of fire or otherdamage.
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: Do not start the vehicle ina closed garage or in other enclosed areas.Exhaust fumes can be toxic. Always openthe garage door before you start the vehicle.
WARNING: If you smell exhaust fumesinside your vehicle, have your vehiclechecked by an authorized dealerimmediately. Do not drive your vehicle if yousmell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi (8 km)after you reconnect it. This is because theengine management system must realignitself with the engine. You can disregard anyunusual driving characteristics during thisperiod.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start your vehicle, avoid pressingthe accelerator pedal until the ready to driveindicator illuminates. Only use theaccelerator pedal when you have difficultystarting your vehicle.
KEYLESS STARTING
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the vehicle.
Ignition Modes
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the EngineE164319