service MASERATI LEVANTE 2019 User Guide

Maserati Roadside
Assistance Program
(available for USA and
Canada only) Welcome to Maserati and the benefits
and security of the Maserati Roadside
Assistance Program. Please take a
moment to review the benefits listed
below and available to you through
the Maserati Roadside Assistance
Program.
Emergency Roadside Services In the event you require Roadside
Assistance, please call 1-888-371-1802,
24 hours a day, 365 days a year. You
will be connected with a Roadside
Assistance representative who will
dispatch a local towing vendor.
Information needed for when
you call When you call, please be prepared to
provide the following information:
• Your Name.
• Vehicle Identification Number (VIN).
• Location of your vehicle.
• Nature of your call (for example; you
require a tow, vehicle will not start,
out of gas, tire service, etc.). Summary of Program Benefits
and Services • Towing of a disabled registered
Maserati vehicle. In the event a
registered vehicle becomes disabled
in connection to a warranty related
concern it will be transported to the
nearest Authorized Maserati
Dealership . You may request that
the vehicle be taken to a different
Authorized Maserati Dealer , as long
as it is no more than 50 miles further
away from the nearest authorized
dealer (one tow per disablement).
• Battery jump start.
• Flat tire change providing the
vehicle is equipped with a spare tire.
• Fuel delivery (up to 2 gallons).
• Lockout Services.
• Service Loaner Vehicle: For warranty
repairs, your dealer may provide you
with a Maserati Service Loaner
Vehicle (if available) or provide you
with Rental Car allowance: in the
event your vehicle is disabled due to
a warranty related concern, we will
reimburse you up to $50 per day. A
five (5) day or $250 maximum
applies. In order to receive
reimbursement, you must supply the
following information within 20 days of the rental car transaction to
the address listed below; the original
pre-printed rental car receipt, which
must include your name, address,
telephone number, VIN, rental dates
and the corresponding warranty
repair order.
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140 Ft.
Washington, PA 19034
NOTE:
An authorized licensed driver must be
driving at the time of the disablement.
Items excluded from coverage:
• Parts, labor, tire repair, rental of
towing equipment, storage fees, or
any labor performed at the service
facility.
• Any form of impound towing, or
towing by someone other than a
licensed service station or garage.
• Assistance from a private citizen.Introduction
1
17

NOTE:
Membership is intended to cover
emergencies and is not intended to be
a substitute for proper vehicle
maintenance or repair. Repeated calls
which are considered by Maserati
North America, Inc. Signature Motor
Club, Inc. or Signature Motor Club of
California, Inc. to be excessive may, at
our discretion, result in cancellation of
the membership.
Emergency road service providers are
independent contractors and are not
employees, agents or representatives
of Maserati North America, Inc.
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.
Under this Agreement
• You will not be required to pay any
sum for services up to the mileage
limit on towing.
• Your registered Maserati vehicle is
the vehicle covered. The Vehicle
Identification Number (VIN) that
appears on the vehicle represents
your identification number with
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc. • NEW VEHICLES: Your membership
begins on the date the Registered
Vehicle was originally sold (in service
date) and continues until the
expiration date of the New Car
Limited Warranty or unless
terminated by Maserati North
America, Inc. for cause.
• PRE OWNED VEHICLES: Your
membership begins on the date the
registered vehicle was sold (in service
date) and continues until the
expiration date of the Maserati
Certified Pre-Owned Limited
Warranty or unless terminated by
Maserati North America, Inc for
cause. Address Inquiries to
General Inquiries:
Maserati Roadside Assistance
P.O. Box 968008
Schaumburg, IL 60173
Rental Car Reimbursements:
Within 20 days of your rental car
transaction, the original pre-printed
rental car receipt, which must include
your name, address, telephone
number, VIN, rental dates and the
corresponding warranty repair order
should be submitted to:
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140
Ft. Washington, PA 19034Introduction
1
18

Radio Frequency RKE
Transmitter - Regulatory
Information The “Regulatory Information” for all
the radio frequency and radar devices
can be consulted by accessing the
"Services" section on the website
www.maserati.com.
Replacement Key fobs NOTE:
Only key fobs that are updated with
the vehicle electronics can be used to
start and operate the vehicle.
WARNING!
• Always remove the key fobs from
the vehicle and lock all doors when
leaving the vehicle unattended.
• Always remember to cycle the
ignition switch to OFF.
Duplication of key fobs may be
performed
by an Authorized Maserati
Dealer only .
This procedure consists of
programming a key fob that has never
been programmed to the vehicle’s
electronics. NOTE:
• When having the Sentry Key ®
Immobilizer System serviced, bring
all key fobs provided with the
vehicle with you to the Authorized
Maserati Dealer .
• When selling the vehicle, it is
necessary to provide the new owner
with all key fobs.
Vehicle Security Alarm The vehicle security alarm monitors
the vehicle doors and liftgate for
unauthorized entry and the
START/STOP button for unauthorized
operations.
The system includes a dual function
anti-intrusion sensor and vehicle
anti-lift sensor. The anti-intrusion
sensor monitors the vehicle interior
for motion.
The vehicle anti-lift sensor monitors
the vehicle for any lifting or tilting
actions (tow away, tire removal, ferry
transport, etc). A siren with battery
backup which senses interruptions of
power and communications is also
included.
While the vehicle security alarm is
enabled, interior door locks switches,
power liftgate and fuel filler door
release are disabled. If something
triggers the alarm, the vehicle security
alarm will provide the following
audible and visible signals:
intermittent buzzer, position lights
and/or turn signals and the vehicle
security light on the dashboard will
flash.
This light will fast flash for
approximately 15 seconds, when the
vehicle security alarm is being armed,Before Starting
2
27

Key fob Battery Replacement NOTE:
A low charge level of the key fob
battery will be indicated on the
instrument cluster display.
The recommended replacement
battery type is: CR2032.
To replace the battery proceed as
follows:
• Remove the emergency key as
indicated in “Keys” chapter of the
current section.
• Loosen the lateral screw that
connects the two side covers with a
torx T6 screwdriver.
• Separate the two lateral covers from
the key fob case. WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
• Separate both parts of the key fob
case.
•
Remove the card
with PCB (Printed
Circuit Board).Before Starting
2
35

• Remove the battery from its seat and
replace with a new recommended
type of battery.
ENVIRONMENTAL!
Batteries contain dangerous materials
that could harm the environment.
Please dispose of them according to
local regulations or at an Authorized
Maserati Dealer. WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
NOTE:
A
void touching the new battery with
your fingers. Skin oils may cause
battery deterioration. If you touch a
battery, clean with alcohol.
• Match the + sign on the battery to
the + sign on the inside of the
battery clip, located on the back
cover. • Replace the printed circuit board by
using the indicated pin for the
sealing of the two covers.
• Assemble the key fob case and
reassemble the two lateral covers: a
click will indicate successful sealing.
• Combine the disassembled parts with
clamping screw and reassemble the
emergency key.
Radio Frequency RKE
Transmitter - Regulatory
Information The “Regulatory Information” for all
the radio frequency and radar devices
can be consulted by accessing the
"Services" section on the website
www.maserati.com.Before Starting
2
36

The message on the instrument cluster
stays active as long as the ignition
switch is in RUN position.
To enter Remote Start Mode NOTE:
On some versions, the remote start
button on the key fob RKE
transmitter is replaced by the
button.
Press and release the button
on the
key fob RKE transmitter twice within
five seconds. The vehicle doors will
lock, position lights will flash and the
horn will ring twice (if this function is
set using the MTC+ System, refer to
“MTC+ Settings” in section
“Dashboard Instruments and
Controls”). Then, the engine will start
and the vehicle will remain in the
“Remote Start” mode for a 15-minute
cycle.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
NOTE:
• In
case of an engine fault or low fuel
level, the vehicle will start and then
shut down in 10 seconds.
• The position lights will turn on and
remain lighted up during “Remote
Start” mode.
• For security reasons, power window
and power sunroof operation (if equipped) are disabled when the
vehicle is in the “Remote Start”
mode.
• The engine can be started two
consecutive times (two 15-minute
cycles) with the key fob RKE
transmitter. However, the ignition
must be cycled to the RUN position
before you can repeat the start
sequence for a third cycle.
To exit Remote Start Mode
without Driving the Vehicle Press and release the button one
time or allow the engine to run for the
entire 15-minute cycle.
NOTE:
To avoid unintentional shutdowns, the
system will disable the one time press
of the button
for two seconds after
receiving a valid “Remote Start”
request.
To exit Remote Start Mode and
Drive the Vehicle Before the end of the 15-minute cycle,
press and release the button
on the
key fob RKE transmitter to unlock the
doors and disarm the vehicle security
alarm. Then, prior to the end of theBefore Starting
2
38

15-minute cycle, press and release the
START/STOP button.
NOTE:
The message “Remote Start Active
Push Start Button” will display in the
instrument cluster until you push the
START/STOP button.
Auto-On Comfort with Remote
Start The driver's heated and ventilated
seat and the heated steering wheel (if
equipped) can be programmed to
come on during a remote start. Refer
to “Auto-On Comfort & Remote Start”
function in chapter “MTC+ Settings”,
section “Dashboard Instruments and
Controls”, for further information.
Radio Frequency RKE
Transmitter - Regulatory
Information The “Regulatory Information” for all
the radio frequency and radar devices
can be consulted by accessing the
"Services" section on the website
www.maserati.com. Doors Locking WARNING!
• For personal security and safety lock
the vehicle doors before you drive
as well as when parking and leaving
the vehicle unattended.
• When leaving the vehicle, always
remove the key fob RKE transmitter
and lock your vehicle.
• Never leave children alone in a
vehicle, or with access to an
unlocked vehicle.
• Do not allow children to be in a
vehicle unattended. A child or
others could be seriously or fatally
injured. Children must not touch the
parking brake trigger, brake pedal or
the shift lever.
• Do not leave the key fob in or near
the vehicle, and do not leave
ignition switch in the ACC or RUN
mode.
Doors Manual Lock To lock each door, push the door lock
knob on each door trim panel
downward. To unlock the front doors, pull the
inside door handle to the first detent.
To unlock the rear doors, pull the door
lock knob on the door trim panel
upward.
If the door lock knob is down when
you shut the door, the door will lock.
Therefore, make sure the key fob RKE
transmitter is not inside the vehicle
before closing the door.Before Starting
2
39

The vehicle doors can also be locked
by using the key fob RKE transmitter
lock button
or the lock button
located on the vehicle’s inner door
panel. Radio Frequency RKE
Transmitter - Regulatory
Information The “Regulatory Information” for all
the radio frequency and radar devices
can be consulted by accessing the
"Services" section on the website
www.maserati.com.Before Starting
2
45

tailpipes as they can reach high
temperatures and, in case of contact,
they can cause severe burns.
• When it is not necessary to open the
power liftgate with the Hands free
mode, make sure the key fob is
outside the range of use (3.3 ft/1 m).
Otherwise, the power liftgate can
be opened accidentally by an
unintentional movement of the
foot.
In order for the sensors to detect your
foot
movement, move your foot
towards the vehicle rather than
sideways and immediately pull it back:
from this moment, the power liftgate
will activate within two seconds.
If closed, with the foot movement the
power liftgate will:
• unlock and completely open;
• after another kick, will stop; • after another kick, will reverse its
movement and completely close
unless stopped again.
If open, with the foot movement the
power liftgate will:
• completely close but not lock;
• another kick before the completed
closing can stop the movement;
• if the movement was stopped
another kick operation will invert a
complete opening.
NOTE:
• If your foot movement fails to
activate the power liftgate
movement, wiggling your foot
under the bumper will not help.
Repeat the whole kick movement.
• In particular situations, external
factors affecting the sensor area may
trigger the Hands free power
liftgate release feature. For example,
when washing the vehicle, a water
jet aimed at the sensor area may
trigger the Hands free power
liftgate release feature. Keep the
key fob RKE transmitter away from
the sensing range of the sensors (10
ft/3 m) or disable the Hands free
feature from the MTC+ menu (see
“MTC+ Settings” in section
“Dashboard Instruments and Controls”). A key fob RKE
transmitter located in the front seat
passenger area is considered out of
range of the Hands free liftgate
release sensor.
• If somebody or something knocks
against the power liftgate while it is
moving, the safety system might
stop lid opening or closing
movement.
Power Liftgate Emergency
Release If the power release control operated
by pressing the button on the dome
console fails, the battery could be in a
low condition. In this case, it is
possible to temporarily power the
system by using the battery remote
poles located inside the engine
compartment (see “Auxiliary
Jump-Start Procedure” in section “In
an Emergency”). Then it is possible to
normally open the power liftgate by
using the key fob RKE transmitter.
Have the vehicle serviced by an
Authorized Maserati Dealer .Before Starting
2
55

WARNING!
• The seat belts height must be
adjusted only with the vehicle
stationary.
• Do not bring sharp edges in contact
with a seat belt. This could reduce
their initial strength and cause them
to tear in the event of a crash.
• If a seat belt has been brought in
contact with a sharp edge, or has
been used to pin something to it,
have it immediately replaced by our
Authorized Maserati Dealer.
• A belt that is latched into the wrong
buckle will not protect you properly.
The lap portion of the belt could ride
too high on your body, possibly
causing internal injuries. Always
latch your belt into the
corresponding buckle.
• A seat belt that is too loose will not
protect you properly. In a sudden
stop, you could move too far
forward, increasing the possibility of
injury. Wear your seat belt snugly.
• A belt that is worn under your arm is
dangerous. Your body could strike
the inside surfaces of the vehicle in
an accident, increasing head and neck injury. A belt worn under the
arm can also cause internal injuries.
• Position the lap belt so that it is snug
and
lies low across
your hips, below
your abdomen. To fasten the lap belt
pull slightly up the diagonal portion
of the shoulder belt. To loosen the
lap belt if too tight, tilt the latch
plate and pull on the lap belt. A snug
belt reduces the risk of sliding under
the belt in an accident.
WARNING!
• A lap belt worn too high can
increase the risk of internal injury in
an accident. The belt forces won't
impact on the strong hip and pelvic
bones, but across your abdomen.
Always wear the lap belt as low as
possible and keep it comfortable.
• A twisted belt will not protect you
properly. In a collision, it could even
cut into you. Be sure the belt is
straight. If you can't straighten a
belt in your vehicle, take it to a
Service Center immediately.
• Do not use devices (clips, fastenings
etc.) that prevent the seat belts from
laying close to the occupants bodies. • Never carry children on a passenger’s
lap.
• Position the shoulder belt on your
chest
so that it
is comfortable and
not resting on your neck. The
retractor will withdraw any slack in
the belt.
• To release the belt, push the red
button on the buckle. The belt will
automatically retract to its stowed
position. If necessary, guide the seat
belt with your hand while it is
rewinding, to prevent it from
twisting.
WARNING!
A frayed or torn belt could break in an
accident and leave you with no
protection. Inspect the belt system
periodically, checking for cuts, frays, or
loose parts. Damaged parts must be
replaced immediately.
Do not disassemble or modify the
system. Seat belt/retractor assemblies
must be replaced by an Authorized
Maserati Dealer after an accident if
they have been damaged (bent
retractor, torn belt, etc.).Before Starting
2
60