MAZDA MODEL CX-5 2014 Owners Manual (in English)

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WARNING
Never tamper with the air bag/
pretensioner systems and always have
an Authorized Mazda Dealer perform
all servicing and repairs:
Self-servicing or tampering with the
systems is dangerous. An air bag/
pretensioner could accidentally
activate or become disabled causing
serious injury or death.
qIf the tire pressure monitoring
system warning light flashes
If the tire pressure monitoring system has
a malfunction, the tire pressure warning
light flashes for about 1 minute when the
ignition is switched ON and then
continues illuminating. Have your vehicle
checked by an Authorized Mazda Dealer
as soon as possible.
qIf the KEY warning light (red)
illuminates
Type A
“Keyless System Inspection Required”
is displayed
This message is displayed if the advanced
keyless entry & push button start system
has a problem.
Contact an Authorized Mazda Dealer.
CAUTION
If the above message is indicated, or
the push button start indicator light
(amber) flashes, the engine may not
start. If the engine cannot be started,
try starting it using the emergency
operation for starting the engine, and
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
Refer to Emergency Operation for
Starting the Engine on page 4-8.
“Set Power to OFF”is displayed
This message is displayed when the
driver's door is opened without switching
the ignition off.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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“Key not found”is displayed
This message is displayed when any of
the following operations is performed
with the key out of the operational range
or placed in areas inside the cabin where it
is difficult for the key to be detected.
lThe push button start is pressed with
the ignition switched off
lThe ignition is switched onlAll doors are closed without switching
the ignition off
Type B
If any malfunction occurs in the keyless
entry system, it illuminates continuously.
CAUTION
If the key warning indicator light
illuminates or the push button start
indicator light (amber) flashes, the
engine may not start. If the engine
cannot be started, try starting it
using the emergency operation for
starting the engine, and have the
vehicle inspected at an Authorized
Mazda Dealer as soon as possible.
Refer to Emergency Operation for
Starting the Engine on page 4-8.
qIf the traction control system
(TCS)/dynamic stability control
(DSC) indicator light illuminates
If the light stays on, the TCS, DSC or the
brake assist system may have a
malfunction and they may not operate
correctly. Take your vehicle to an
Authorized Mazda Dealer.
NOTE
lIn addition to the indicator light flashing, a
slight lugging sound will come from the
engine. This indicates that the TCS/DSC is
operating properly.
lOn slippery surfaces, such as fresh snow, it
will be impossible to achieve high rpm
when the TCS is on.
qIf the traction control system (TCS)
OFF indicator light illuminates
If the light remains illuminated and the
TCS is not switched off, take your vehicle
to an Authorized Mazda Dealer. The DSC
may have a malfunction.
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If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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qIf the adaptive front lighting system
(AFS) OFF indicator light flashesí
The indicator light flashes continuously if
the system is malfunctioning. Consult an
Authorized Mazda Dealer.
NOTE
lEven if the AFS is not operating due to
some malfunction, the normal headlight
function is still operable.
lIf there is a malfunction with the headlight
auto-leveling function, the indicator light
flashes.
qIf the low engine coolant
temperature indicator light (blue)
does not turn off
If the low engine coolant temperature
indicator light remains illuminated after
the engine has been sufficiently warmed
up, the temperature sensor could have a
malfunction. Consult an Authorized
Mazda Dealer.
qIf the turn signal/hazard warning
indicator light illuminates or flashes
at an abnormally high speed
If an indicator light remains illuminated
(does not flash) or if it flashes abnormally,
one of the turn signal bulbs may be
burned out. Consult an Authorized Mazda
Dealer.
qIf the security indicator light
illuminates or flashes
If the engine does not start with the
correct key, and the security indicator
light keeps illuminating or flashing, the
system may have a malfunction. Consult
an Authorized Mazda Dealer.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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qIf the blind spot monitoring (BSM)
system OFF indicator light flashesí
The indicator light flashes if the BSM
system has a malfunction. Consult an
Authorized Mazda Dealer.
NOTE
If the vehicle is driven on a road with less
traffic and few vehicles that the radar sensors
can detect, the system may pause (The BSM
OFF indicator light in the instrument panel
flashes). However, it does not indicate a
malfunction.
qIf the lights-on indicator light flashes
The light continues to flash if the lighting
system has a malfunction. Consult an
Authorized Mazda Dealer.
Warning Sound is Activated
qLights-On Reminder
If lights are on and the ignition is
switched to ACC or the ignition is
switched off, a continuous beep sound
will be heard when the driver's door is
opened.
NOTE
lWhen the ignition is switched to ACC, the
“Ignition Not Switched Off (STOP)
Warning Beep”(page 7-33) overrides the
lights-on reminder.
lA personalized function is available to
change the sound volume for the lights-on
reminder.
Refer to Personalization Features on page
9-10.
qAir Bag/Front Seat Belt
Pretensioner System Warning Beep
If a malfunction is detected in the air bag/
front seat belt pretensioner systems and
the warning light, a warning beep sound
will be heard for about 5 seconds every
minute.
The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35 minutes.
Have your vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
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If Trouble Arises
íSome models.
Warning/Indicator Lights and Warning Sounds
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Form No.8CT5-EA-12K

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WARNING
Do not drive the vehicle with the air
bag/front seat belt pretensioner system
warning beep sounding:
Driving the vehicle with the air bag/
front seat belt pretensioner system
warning beep sounding is dangerous.
In a collision, the air bags and the
front seat belt pretensioner system
will not deploy and this could result
in death or serious injury.
Contact an Authorized Mazda Dealer
to have the vehicle inspected as soon
as possible.
qSeat Belt Warning Beep
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds.
If the driver or the front passenger's seat
belt is not fastened and the vehicle is
driven at a speed faster than about 20
km/h (12 mph), a beep sound will be
heard again for a specified period of time.
NOTE
lSome models do not have the seat belt
warning function for the front passenger's
seat.
lPlacing heavy items on the front passenger
seat may cause the front passenger seat belt
warning function to operate depending on
the weight of the item.
lTo allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on the
front passenger seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
lWhen a small child sits on the front
passenger seat, it is possible that the
warning beep will not operate.
qIgnition Not Switched Off
(STOP) Warning Beep
If the driver's door is opened while the
ignition is switched to ACC, a continuous
beep sound will be heard to notify the
driver that the ignition has not been
switched off (STOP) (for vehicles with a
type A meter, messages are displayed in
the instrument cluster). Left in this
condition, the keyless entry system will
not operate, the car cannot be locked, and
the battery power will be depleted.
qKey Removed from Vehicle
Warning Beep
Under the following conditions, a beep
sound will be heard and the KEY warning
light (red) will flash continuously when
the ignition has not been switched off to
notify the driver that the key has been
removed (for vehicles with a type A
meter, messages are displayed in the
instrument cluster). The KEY warning
light (red) will stop flashing when the key
is back inside the vehicle (for vehicles
with a type A meter, messages are
displayed in the instrument cluster):
The ignition has not been switched off
and all the doors are closed after
removing the key from the vehicle. (A
beep sound will be heard 6 times.)
NOTE
Because the key utilizes low-intensity radio
waves, the Key Removed From Vehicle
Warning may activate if the key is carried
together with a metal object or it is placed in a
poor signal reception area.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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qRequest Switch Inoperable
Warning Beep (With the
advanced keyless function)
If the request switch is pressed under the
following conditions while the key is
being carried, a beep will be heard for
about 2 seconds to indicate that the front
doors and the liftgate can not be locked.
lA door or the liftgate is open (door ajar
included).
lThe ignition has not been switched to
off.
qKey Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all doors locked and
the liftgate closed, a beep sound is heard
for about 10 seconds to remind the driver
the key has been left in the luggage
compartment. If this happens, open the
liftgate by pressing the electric liftgate
opener and remove the key. A key
removed from the luggage compartment
may not function because its functions
may have been temporarily suspended. To
restore the key function, perform the
applicable procedure (page 3-7).
qKey Left-in-vehicle Warning Beep
(With the advanced keyless function)
When any door is opened from the
outside while the key is inside the vehicle,
the closed doors are locked. All the doors
are automatically unlocked by closing the
open door and the beep sound is heard for
about 10 seconds to notify the driver that
the key has been left in the vehicle.
If this happens, the doors and the liftgate
lock but the functions of the key left in the
vehicle cabin may be temporarily
suspended.
Perform the applicable procedure to
restore the functions of the key (page 3-7).
qTire Inflation Pressure Warning
Beep
The warning beep sound will be heard for
about 3 seconds when there is any
abnormality in tire inflation pressures
(page 4-92).
qBlind Spot Monitoring (BSM)
System Warning Beepí
The warning beep operates when the turn
signal lever is operated to the side where
the BSM warning light is illuminated.
NOTE
A personalized function is available to change
the BSM warning beep sound volume. Refer to
Personalization Features on page 9-10.
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If Trouble Arises
íSome models.
Warning/Indicator Lights and Warning Sounds
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When Liftgate Cannot be
Opened
If the vehicle battery is dead or there is a
malfunction in the electrical system and
the liftgate can not be opened, perform the
following procedure as an emergency
measure to Open it:
1. Remove the cap on the interior surface
of the liftgate with a flathead
screwdriver.
Cap
2. Turn the lever to the right to unlock the
liftgate.
Lever
After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
If Trouble Arises
When Liftgate Cannot be Opened
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 8-2
Customer Assistance (U.S.A.) ............ 8-2
Customer Assistance (Canada) ........... 8-7
Customer Assistance (Puerto Rico) ... 8-10
Customer Assistance (Mexico) ......... 8-11
Mazda Importer/Distributors ............... 8-13
Importer/Distributor .......................... 8-13
Distributor in Each Area ................... 8-13
Reporting Safety Defects ....................... 8-15
Reporting Safety Defects (U.S.A.) .... 8-15
Reporting Safety Defects (Canada) ... 8-16
Warranty ................................................ 8-17
Warranties for Your Mazda ............... 8-17
Outside the United States/Canada ..... 8-18
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 8-19
Add-On Non-Genuine Parts and
Accessories ....................................... 8-20
Cell Phones ............................................. 8-21
Cell Phones Warning ......................... 8-21
Event Data Recorder ............................. 8-22
Event Data Recorder ......................... 8-22
Uniform Tire Quality Grading System
(UTQGS) ................................................ 8-23
Uniform Tire Quality Grading System
(UTQGS) .......................................... 8-23Tire Information (U.S.A.) ..................... 8-25
Tire Labeling ..................................... 8-25
Location of the Tire Label
(Placard) ............................................ 8-31
Tire Maintenance .............................. 8-34
Vehicle Loading ................................ 8-37
Steps for Determining the Correct Load
Limit ................................................. 8-43
Declaration of Conformity .................... 8-44
Declaration of Conformity ................ 8-44
Service Publications .............................. 8-49
Service Publications .......................... 8-49
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management or it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on“Contact Us”located on the“Inside Mazda”tab, or at the bottom of the
page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
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Customer Information and Reporting Safety Defects
Customer Assistance
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