phone MAZDA MODEL CX-5 2017 (in English) Workshop Manual

5–117
Interior Features
Audio Set [Type B (touchscreen)]
NOTE
  Attached data is not downloaded.  Messages up to 1 kilobyte (E-mail)/
140-bytes (SMS) can be downloaded.
  A message list is created for each
device.
  If the connected device does not
correspond to MAP 1.0, the AT
command is used to download. The
downloaded message indicates that it is
already read.
  Downloading using the AT command
may not function depending on the
connected device.
  If an iPhone is connected, the following
functions cannot be used.
  Downloading past messages  Replying to messages

* iPhone is a trademark of Apple Inc.,
registered in the U.S. and other
countries.

Receiving messages
(Method 1)
When a device receives a message, a
message received noti fi cation is displayed.
The “Email Noti fi cations” (E-mail) or
“Text Noti fi cations” (SMS) setting must
be on.
Refer to Communication Settings on page
5-120 .
Select
and display the message.
(Method 2)
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
and display the new
message list for E-mail and SMS.
3. Select the message you would like to display.


CX-5_8FN1-EA-16L_Edition1.indb 1172016/12/12 10:06:56

5–120
Interior Features
Audio Set [Type B (touchscreen)]
Communication Settings
Select the icon on the home screen to display the Communication screen.
Select
to change the setting.

Item Setting Function
Bluetooth
® — Go to Bluetooth ® setting menu.
Refer to Bluetooth ® Preparation on page 5-94 .
Incoming Call
Notifi cations On/Off Notifi
es when an incoming call is received.
Auto Download Text
Message On/Off Downloads SMS automatically when the Bluetooth
® unit is connected
to the device.
Text Notifi cations On/Off Notifi es when a new SMS is received.
Auto Download
Email
*1 On/Off Downloads E-mail automatically when the Bluetooth
® unit is connected
to the device.
Email Noti fi cations On/Off Noti fi es when a new Email is received.
Auto Download Call
History On/Off
Downloads Call History automatically when the Bluetooth
® unit is
connected to the device.
Auto Download
Contacts
*1 On/Off Downloads the phonebook automatically when the Bluetooth
® unit is
connected to the device.
Ringtone Car/Phone/Off Changes the ringtone setting.
Phone Volume Adjusts using
the slider. Adjusts the conversation volume.
VR and Ringtone Adjusts using
the slider. Adjusts the voice guidance and ringtone volume.
Contacts Display
Order First Name,
Last Name Displays the contact information in alphabetical order of the
fi rst name.
Last Name, First Name Displays the contact information in alphabetical order of the last name.\

Edit Preset Messages — Edits the preset message.
Refer to Receiving and Replying to Messages (available only with
E-mail/SMS compatible phones) on page 5-116 .
Emergency Assistance
Call On/Off Mobile Utilizes the Mobile 911 function.
Restore Factory
settings — Initializes all Communication Settings.
*1 Depending on the device, it may be necessary to acquire download permiss\
ion on the device side.


CX-5_8FN1-EA-16L_Edition1.indb 1202016/12/12 10:06:58

5–121
Interior Features
Audio Set [Type B (touchscreen)]
Voice Recognition
Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
  Press the hang-up button.  Say, “Cancel”.  Operate the commander switch or the
center display (only when vehicle is
stopped).

Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
   The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is fi nished before saying your
commands.
   Phone related commands are available
only when your phone is connected via
Bluetooth
® . Make sure your phone is
connected via Bluetooth ® before you
operate phone related voice commands.
   Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
   Do not speak too slowly or loudly (no
loud voice).
   Speak clearly, without pausing between
words or numbers.
   Dialects or different wording other
than hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording speci fi ed by the voice
commands.
   It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
   Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the air fl ow of the
climate control system while Bluetooth
®
Hands-Free is being used.
   Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-127 .

CX-5_8FN1-EA-16L_Edition1.indb 1212016/12/12 10:06:58

5–122
Interior Features
Audio Set [Type B (touchscreen)]
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the\
audio or
navigation can be operated. The commands in the () can be omitted. The specifi ed name and
number are put into the {}.
Standard command
Voice command Function
cancel Ends the voice recognition mode.
(go) back Returns to the previous operation.
help Usable commands can be verifi ed.
tutorial Basic voice commands and methods of use can be veri fi ed.
(go to) home (screen)/main menu Moves to the home screen.
(go to) communication Moves to the communication screen.
(go to) navigation Moves to the navigation screen.
(go to) entertainment (menu) Moves to the entertainment screen.
(go to) settings Moves to the setting screen.
(go to) favorites Moves to the favorites screen.

Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-111 .
Redial Call to the last contact you called.
Refer to Making a Call on page 5-111 .
Callback Call to the last contact who called you.
Refer to Making a Call on page 5-111 .

CX-5_8FN1-EA-16L_Edition1.indb 1222016/12/12 10:06:58

5–127
Interior Features
Audio Set [Type B (touchscreen)]
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.    U.S.A.  Phone: 800-430-0153 (Toll-free) Web: www.mazdausa.com/mazdaconnect   Canada  Phone: 800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca   Mexico  Center of Attention to Client (CAC) Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — Make sure that the Bluetooth ®
device is compatible with the
Bluetooth
® unit, and that Bluetooth ®
and Find Mode *1 are on and
the airplane mode is off in the
Bluetooth
® device setting. Turn
off the power of the Bluetooth ®
device once, then turn it back on. If
pairing is still not possible after this,
contact an Authorized Mazda Dealer
or Mazda Bluetooth
® Hands-Free
Customer Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure:
1. Delete the applicable Bluetooth ®
device on the Mazda Connect.
2. Delete “Mazda” from the Bluetooth
® search screen of the
Bluetooth ® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power
of the Bluetooth
® device once, then
turn it back on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
CX-5_8FN1-EA-16L_Edition1.indb 1272016/12/12 10:06:59

5–129
Interior Features
Audio Set [Type B (touchscreen)]
NOTE
  When the OS of the device is updated, the pairing information may be del\
eted. If this
happens, reprogram the pairing information to the Bluetooth ® unit.  If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, \
execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Ma\
zda”.
   Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
   If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.    The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
  The device contacts or is covered by a metal object or body.  The device is set to power-saving mode.   Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
   The Bluetooth ® connection of the device is disconnected.  Noise occurs in the Hands-Free audio.  Hands-Free operates slowly.


CX-5_8FN1-EA-16L_Edition1.indb 1292016/12/12 10:06:59

5–130
Interior Features
Audio Set [Type B (touchscreen)]
Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
 Excessive, slow speech.
 Excessive, forceful speech
(shouting).

 Speaking before the beep sound
has ended.

 Loud noise (speaking or noise from
outside/inside vehicle).

 Airfl ow from A/C is blowing
against the microphone.

 Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers.
False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
diffi cult. By carrying out the following
measures, the rate of recognition
will improve.
 Clear memory from the phonebook
which is not used very often.

 Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”,
recognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice.
—
You want to skip guidance — Guidance can be skipped by quickly
pressing and releasing the talk
button.

Regarding problems with calls
Symptom
Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.

CX-5_8FN1-EA-16L_Edition1.indb 1302016/12/12 10:06:59

5–131
Interior Features
Audio Set [Type B (touchscreen)]
Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the device The indication method is different
between the vehicle and the device.
—
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appear The number has not been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when the
engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call record Some types of cell phones do not
synchronize automatically.
Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is
required.
—

CX-5_8FN1-EA-16L_Edition1.indb 1312016/12/12 10:06:59

5–132
Interior Features
Appendix
Things You Need to Know
WARNING
Always adjust the audio while the
vehicle is stopped: Do not adjust the audio control
switches while driving the vehicle.
Adjusting the audio while driving
the vehicle is dangerous as it could
distract your attention from the vehicle
operation which could lead to a
serious accident.
Even if the audio control switches are
equipped on the steering wheel, learn
to use the switches without looking
down at them so that you can keep
your maximum attention on the road
while driving the vehicle.

CAUTION
For the purposes of safe driving,
adjust the audio volume to a level that
allows you to hear sounds outside of
the vehicle including car horns and
particularly emergency vehicle sirens.

NOTE
  To prevent the battery from being
discharged, do not leave the audio
system on for a long period of time
when the engine is not running.
  If a cellular phone or CB radio is used
in or near the vehicle, it could cause
noise to occur from the audio system,
however, this does not indicate that the
system has been damaged.

Do not spill any liquid on the audio
system.


Radio Reception
AM characteristics
AM signals bend around such things as
buildings or mountains and bounce off the
ionosphere.
Therefore, they can reach longer distances
than FM signals.
Because of this, two stations may
sometimes be picked up on the same
frequency at the same time.

Station 2
Station 1 Ionosphere
CX-5_8FN1-EA-16L_Edition1.indb 1322016/12/12 10:06:59

8–1
8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.

Customer Assistance ........................... 8-2
Customer Assistance (U.S.A.) ....... 8-2
Customer Assistance (Canada) ...... 8-7
Customer Assistance
(Puerto Rico) ................................ 8-10
Customer Assistance (Mexico) .... 8-11

Mazda Importer/Distributors .......... 8-13 Importer/Distributor ..................... 8-13

Reporting Safety Defects .................. 8-14 Reporting Safety Defects
(U.S.A.) ........................................ 8-14
Reporting Safety Defects
(Canada) ....................................... 8-15

Warranty ............................................ 8-16 Warranties for Your Mazda .......... 8-16
Outside the United States/
Canada .......................................... 8-17
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ........................................ 8-18
Add-On Non-Genuine Parts and
Accessories .................................. 8-19

Cell Phones ........................................ 8-20 Cell Phones Warning .................... 8-20

Event Data Recorder ........................ 8-21 Event Data Recorder
(U.S.A. and Canada) .................... 8-21
Recording of Vehicle Data ................ 8-22
Recording of Vehicle Data ........... 8-22

Uniform Tire Quality Grading System
(UTQGS) ............................................ 8-23 Uniform Tire Quality Grading System
(UTQGS) ...................................... 8-23

Tire Information (U.S.A.) ................. 8-25 Tire Labeling ................................ 8-25
Location of the Tire Label
(Placard) ....................................... 8-30
Tire Maintenance ......................... 8-33
Vehicle Loading ........................... 8-36
Steps for Determining the Correct
Load Limit ................................... 8-41

Declaration of Conformity ............... 8-42 Declaration of Conformity ........... 8-42
CX-5_8FN1-EA-16L_Edition1.indb 12016/12/12 10:07:30