maintenance MAZDA MODEL CX-5 2021 Owner's Manual

*1 The location of the USB slot differs depending on the specifications.
*2 The SD card slot is for the navigation system only. For vehicles with the navigationsystem, the SD card (Mazda genu ine) with stored map data is inserted into the SD card
slot and used.

Icon Function
Applications
Information such as average fuel economy, maintenance, and warnings can be verified.
Depending on the grade an d specification, the screen display may differ.
Entertainment
Operates audio such as the radio. The audi o source most recently used is displayed. An
audio source which cannot be used at that time is skipped and the previous audio source is
displayed.
To change the audio source, select the
icon displayed at th e bottom of the screen.
Communication
Bluetooth® related functions are available.
Navigation
Navigation screen is displayed (vehicles with navigation system).
If the SD card for the navigation system is no t inserted, the compass indicating the direc‐
tion in which the vehicle is moving is displayed.
The compass may not indicate the correct bearin g when the vehicle is stopped or traveling
at a slow speed.
Settings
Overall setting menu (Such as display, sound, Bluetooth® and Language).
Depending on the grade an d specification, the screen display may differ.
WA R N I N G
Always adjust Mazda Connect while the vehicle is stopped:
Do not adjust Mazda Connect with the Commander switch while driving the vehicle.
Adjusting Mazda Connect with the Commander switch while driving the vehicle is dangerous
as it could distract your attention from the vehicle operation which could lead to a serious
accident.
Interior Features
Mazda Connect (Mazda Connect (Type A))
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CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHAT SOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICAT ION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
 When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are included as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone
®. For further details, refer to Apple®’s Privacy Policy.
Interior Features
Mazda Connect (Mazda Connect (Type A))
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Android Auto™
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY GOOGLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TI MES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTI CE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVIC ES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR AN Y OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
 When using Android Auto™, please avoid di straction and use Android Auto™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
Interior Features
Mazda Connect (Mazda Connect (Type A))
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2. Bluetooth® Audio/Hands-Free Call/SMS (Short Message Service)
3. USB Audio/USB Video
4. USB port
*1/SD card slot*2
5. SD card (Navigation system)*
*
1 The location of the USB slot differs depending on the vehicle specifications.
*2 The SD card slot is for the navigation system only. For vehicles with the navigation
system, the SD card (Mazda genu ine) with stored map data is inserted into the SD card
slot.
No. Menu Explanation
(1) Information Fuel Efficiency Monitor:
Monitor fuel efficiency in real time and view fuel efficiency history.
SiriusXM Travel Link
*:
Access traffic information, weather,
fuel prices, parking information and
sports scores.
Vehicle Status Monitor:
View important vehicle maintenance me ssages, information, and intervals.
(2) Entertainment FM
AM
SiriusXM
*
Pandora*
Bluetooth
USB1 Audio/USB2 Audio
USB1 Video/USB2 Video
Audio Off
(3) Notifications Displays text messages received by the mobile device paired to Mazda Con
‐
nect and notifications from the vehicle.
(4) Communication By connecting your mobile device, su
ch as a Smartphone, to Mazda Connect
via Bluetooth
®, you can use the hands-free call and short message functions.
(5) Navigation The navigation system (vehicles with navigation system) can be used when
the SD card for the naviga
tion system is inserted.

If the SD card for the navigation syst em is not inserted, the compass indicat ‐
ing the direction in which the vehicle is moving is displayed. The compass
may not indicate the correct bearing when the vehicle is stopped or traveling
at a slow speed.
For the navigation system operation, refer to the navigation system manual.
Interior Features
Mazda Connect (Mazda Connect (Type B))
5-32*Some models.
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Apple CarPlay™
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS.
AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY WARRANTY
REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE
ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS,
NEWS, WEATHER, TRAFFIC, OR OTHER CONTEN T PROVIDED BY APPLE, ITS AFFILIATES, OR
THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE
APPLICATION OR ANY SERVICES PROVIDED TH ROUGH THEM WILL BE PROVIDED AT ALL
TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR
LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT
NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE
UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT
SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE
TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER
COMMERCIAL DAMAGES OR LOSSES, ARISING OU T OF OR RELATED TO THE APPLICATION
OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE
APPLICATION.
 When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
Interior Features
Mazda Connect (Mazda Connect (Type B))
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NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are incl uded as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone
®. For further details, refer to Apple®’s Privacy Policy.
Android Auto™
 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS.
AS EXAMPLES, AND WITHOUT LIMITATI ON, MAZDA DISCLAIMS ANY WARRANTY
REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE
ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS,
NEWS, WEATHER, TRAFFIC, OR OTHER CONTEN T PROVIDED BY GOOGLE, ITS AFFILIATES, OR
THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE
APPLICATION OR ANY SERVICES PROVIDED THROUGH THEM WILL BE PROVIDED AT ALL
TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR
LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT
NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE
UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
Interior Features
Mazda Connect (Mazda Connect (Type B))
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6Maintenance and Care
How to keep your Mazda in top condition.
Essential Information........................6-2 Introduction.................................. 6-2
Scheduled Maintenance.................... 6-4 Scheduled Maintenance (U.S.A.,
Canada, and Puerto Rico)............. 6-4
Scheduled Maintenance
(Mexico)..................................... 6-11
Owner Maintenance........................ 6-16 Owner Maintenance
Precautions................................. 6-16
Hood........................................... 6-18
Engine Compartment
Overview.................................... 6-20
Engine Oil...................................6-22
Engine Coolant........................... 6-26
Brake Fluid............ ..................... 6-28
Washer Fluid............................... 6-28
Diesel Exhaust Fluid (DEF)
*...... 6-29
Body Lubrication...... .................. 6-33
Wiper Blades.............................. 6-34
Battery........................................ 6-39
Key Battery Replacement........... 6-41
Tires............................................ 6-43
Light Bulbs................................. 6-47
Fuses........................................... 6-53
Appearance Care............................. 6-60 Exterior Care.............................. 6-60
Interior Care................................6-66
*Some models.6-1
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Introduction
Be careful not to hurt yourself when inspecting your vehicle, replacing a tire, or doing some
kind of maintenance such as car washing. In particular, wear thick work gloves such as
cotton gloves when touching areas that are difficult to see while inspecting or working on
your vehicle. Doing inspections or procedures with your bare hands could cause injury.

If you are unsure about any procedure this manual describes, we strongly urge you to have a
reliable and qualified service shop perform the work, preferably an Authorized Mazda
Dealer.

Factory-trained Mazda technicians and genuine Mazda parts are best for your vehicle.
Without this expertise and the parts that have been designed and made especially for your
Mazda, inadequate, incomplete , and insufficient servicing may result in problems. This
could lead to vehicle damage or an accident and injuries.

For expert advice and quality service, consult an Authorized Mazda Dealer.

To continue warranty eligibility and to protect your investment, it is your responsibility to
properly maintain your vehicle according to factory recommended schedules outlined in this
manual. As part of this you must keep your maintenance records, receipts, repair orders and
any other documents as evidence this maintenance was performed. You must present these
documents, should any warranty coverage disagreement occur. Failure to do so can result in
your warranty being voided either in whole or in part.

This evidence may consist of the following:
The Mazda Scheduled Maintenance Record, refer to the Warranty Booklet, must be
completely filled out showing mileage, repair order number, date for each service, and
signed by a qualified automotive service technician who service vehicles.
Original copies of repair orde rs or other receipts that include the mileage and date the
vehicle was serviced. Each receipt should be signed by a qualified automotive service
technician.
For self maintenance, a statement that you completed the maintenance yourself,
displaying mileage and the date the work was performed. Also, receipts for the
replacement parts (fluid, filters, etc.) indicat ing the date and mileage must accompany this
statement.

Maintenance and Care
Essential Information
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NOTE
If you elect to perform maintenance yourself or have your vehicle serviced at a location
other than an Authorized Mazda Dealer, Mazda requires that all fluids, parts and materials
must meet Mazda standards for durability and performance as described in this manual.

Claims against the warranty resulting from lack of maintenance, as opposed to defective
materials or authorized Mazda workmanship, will not be honored.

Any auto repair shop using parts equivalent to your Mazda's original equipment may
perform maintenance. But we recommend that it always be done by an Authorized
Mazda Dealer using genuine Mazda parts.
Selecting “Maintenance Monitor” enables the system to notify you of your vehicle's
approaching inspection/servicing period, refe r to the Information section in the Mazda
Connect Owner's Manual for the details.

The malfunction diagnosis connector is design ed exclusively for connecting the specially
designed device to perform on-board diagnosis.
Do not connect any devices other than the specially designed malfunction diagnosis devices
for servicing. If any device other than the malf unction diagnosis device is connected, it may
affect the vehicle's electrical devices or lead to damage such as battery depletion.
Malfunction
diagnosis
connector
Maintenance and Care
Essential Information
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Scheduled Maintenance (U.S.A., Canada, and Puerto
Rico)
Follow Schedule 1 if the vehicle is operated mainly where none of the following conditions
(severe driving conditions)apply.
Repeated short-distance driving
Driving in dusty conditions
Driving with extended use of brakes
Driving in areas where salt or other corrosive materials are used
Driving on rough or muddy roads
Extended periods of idling or low-speed operation
Driving for long periods in cold temperatures or extremely humid climates
Driving in extremely hot conditions
Driving in mountainous conditions continually
If any do apply, follow Schedule 2. (Canada residents follow Schedule 2.)
Vehicles using Engine Oil Flexible Maintenance
Engine Oil Flexible Maintenance is select ed by default for U.S.A. and Puerto Rico
residents.
If any following conditions do apply, follow Schedule 2 with engine oil fixed maintenance.
Extended periods of idling or low-speed opera tion such as police car, taxi or driving
school car
Driving in dusty conditions
The vehicle calculates the remaining oil life based on engine operating conditions. The
vehicle lets you know when an oil change is due by illuminating the wrench indicator light
in the instrument cluster. Change the oil as soon as possible within the next 1,000 km (600
mile) or 15 days. Refer to the Information section in the Mazda Connect Owner's Manual
for the details.
NOTE
Please ensure that the Flexible Oil Maintenance Setting is reset after each Oil and Filter
replacement.
For maintenance guidelines beyond the miles/months listed, follow the maintenance
intervals provided in the Scheduled Maintenance Tables.
Maintenance and Care
Scheduled Maintenance
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