ECO mode MAZDA MODEL CX-5 2022 Manual PDF

Customer Assistance (Canada)
▼Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tool
s to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfactio n cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
▼ STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the ow
ner of the dealership or its General Manager.
▼STEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance,
ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-9).
▼ STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact
the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refe r to the Vehicle Identification Number on
page 9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem a nd/or cause of dissatisfaction

The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.

Please recognize that the resolution of service problems in most cases requires the use of
your Mazda dealer's service facilities, personnel and equipment. We urge you to follow the
above three steps in sequence for most effective results.
Customer Information and Reporting Safety Defects
Customer Assistance
8-7
CX-5_8KN5-EA-21K_Edition1_old 2021-9-9 8:35:12

Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
▼ STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER,
then please contact the GENERAL
MANAGER of the dealership or the OWNER.
▼ STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative.
Refer to Importer/Distributor on page 8-13.

Please help us by providing the following information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted
on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
8-10
CX-5_8KN5-EA-21K_Edition1_old 2021-9-9 8:35:12

The LED bulb cannot be replaced. Consult an Authorized Mazda Dealer when the
replacement is necessary.
Interior light
Light bulb Category
Wa t t ag e UN-R*1
Overhead light (Front)/Map lights LED type LED
―
Bulb type 8―
Rear map lights LED type
LED ―
Bulb type 8―
Vanity mirror lights
*LED type LED ―
Bulb type 2―
Ambient lights
*LED ―
Luggage compartment light LED type LED
―
Bulb type 8 ―
*1 UN-R stands for United Nations Regulation.
▼Tires
NOTE
The tires have been optimally matched with the chassis of your vehicle.
When replacing tires, Mazda recommends that you replace tires of the same type originally
fitted to your vehicle. For details, contact an Authorized Mazda Dealer.
Check the tire pressure label for tire size and inflation pressure.
Refer to Tire Pressure Label on page 9-2.
Refer to Tire Inflation Pressure on page 6-35.
Standard tire
(U.S.A. and Canada)
Tire size Inflation pressure
Front Rear
P225/65R17 100H 230 kPa (34 psi)230 kPa (34 psi)
P225/55R19 99V 240 kPa (35 psi)240 kPa (35 psi)
(Mexico)
Tire size Inflation pressure
Up to 3 persons ―Full load
225/65R17 102V Front
230 kPa (2.3 bar, 33 psi) 260 kPa (2.6 bar, 38 psi)
Rear 230 kPa (2.3 bar, 33 psi) 280 kPa (2.8 bar, 41 psi)
Specifications
Specifications
*Some models.9-7
CX-5_8KN5-EA-21K_Edition1_old 2021-9-9 8:35:12