steering MERCEDES-BENZ A CLASS 2012 User Guide
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Page 35 of 356

Multifunction steering wheel
Function Page
:
Multifunction display 210
;
Audio/COMAND display;
see the separate operating
instructions
=
?
Switches on LINGUA-
TRONIC; see the separate
operating instructions
?
~
Rejects or ends a call 215
Exits telephone book/
redial memory
6
Makes or accepts a call
Switches to the redial mem-
ory
WX
Adjusts the volume
8
Mute Function Page
A
=;
Selects a menu 209
9:
Selects a submenu or
scrolls through lists
209
a
Confirms the selection 209
Hiding display messages 229
B
%
Back 209
Switches off LINGUA-
TRONIC; see the separate
operating instructionsMultifunction steering wheel
33At a glance
Page 42 of 356

Useful information
i This Owner's Manual describes all mod-
els,
series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Occupant safety
Important safety notes
G
WARNING
If service work is not carried out correctly, the
operating
safety of your vehicle may be affec-
ted. This could cause you to lose control of
your vehicle and cause an accident. More-
over, the safety systems may no longer be
able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop. G
WARNING
Modifications to or work performed incor-
rectly on the following parts can result in the
restraint
systems not functioning as intended:
R the restraint system, consisting of seat
belts and their anchorage points, belt ten-
sioners, belt force limiters and airbags
R the wiring
R networked electronic systems
Airbags and belt tensioners could fail to
deploy or be triggered in an accident despite
the deceleration force being sufficient to trig-
ger the systems, or could be triggered unin-
tentionally. For this reason, never make any
modifications to the restraint systems.
Therefore, you must not tamper with elec-
tronic components or their software. The seat belts, together with SRS (Supple-
mental Restraint System), are complemen-
tary, co-ordinated restraint systems
(Y page 41). They reduce the risk of injury
in specific, pre-defined types of accident sit-
uations and thereby increase occupant
safety. However, seat belts and airbags gen-
erally do not protect against objects pene-
trating the vehicle from the outside.
To ensure that the restraint systems can
deliver their full potential protection, make
sure that:
R
the seat and head restraint are adjusted
properly
(Y page 92)
R the seat belt has been fastened properly
(Y page 46)
R the airbags can inflate unrestricted if
deployed ( Y page 42)
R the steering wheel is adjusted properly
(Y page 98)
R the restraint systems have not been modi-
fied
An airbag increases the protection of vehicle
occupants wearing a seat belt. However, air-
bags are only an additional restraint system
which complements, but does not replace,
the seat belt. All vehicle occupants must wear
their seat belt correctly at all times, even if
the vehicle is equipped with airbags. The air-
bags are not deployed in all types of acci-
dents. For example, if the protective capacity
of correctly fastened seat belts is not
increased by deploying the airbags, the air-
bags will not deploy.
Airbag deployment only provides increased
protection if the seat belt is worn correctly.
The seat belt helps, firstly, to keep the vehicle
occupant in the best position in relation to the
airbag. Secondly, in a head-on collision, for
example, the seat belt prevents the vehicle
occupant from being propelled towards the
point of impact. 40
Occupant safety
Safety
Page 45 of 356

R
do not lean forwards, e.g. over the cover of
the driver's/front-passenger front airbag,
particularly when the vehicle is in motion.
R do not put your feet on the dashboard.
R only hold the steering wheel on the outside.
This allows the airbag to be fully deployed.
You could be injured if the airbag is
deployed and you are holding the inside of
the steering wheel.
R do not lean on the doors from inside the
vehicle.
R make sure that there are no people, ani-
mals or objects between the vehicle occu-
pants and the area where the airbags are
deployed.
R do not place any objects between the seat
backrest and the door.
R do not hang any hard objects, e.g. coat
hangers, on the grab handles or coat hooks.
R do not attach accessories, e.g. cup holders,
to the doors.
It is not possible to rule out a risk of injury
being caused by an airbag, due to the high
speed at which the airbag must be deployed. G
WARNING
Airbag functionality can only be assured if the
following
parts are not covered and no badges
or stickers are attached to them:
R padded steering wheel boss
R kneebag cover below the steering column
R front-passenger airbag cover
R outer side of front seat bolsters
R side trim next to the rear seat backrest
R roof frame cover between the front A-pillar
and the C-pillar in the rear compartment G
WARNING
When an airbag deploys, a small amount of
powder is released. The powder may cause
short-term breathing difficulties to persons
suffering from asthma or other pulmonary
conditions. In order to prevent potential breathing diffi-
culties, you should leave the vehicle as soon
as it is safe to do so. You can also open the
window
to allow fresh air to enter the vehicle
interior. The powder does not constitute a
health hazard and does not indicate that there
is a fire in the vehicle. G
WARNING
The airbag parts are hot after the airbag has
been deployed. Do not touch them as you
could burn yourself.
Have the airbags replaced at a qualified spe-
cialist workshop. Otherwise, occupants are
not protected by the airbags in the event of
another accident.
Airbag deployment slows down and restricts
the movement of the vehicle occupant.
If the airbags are deployed, you will hear a
bang
and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6 SRS warning lamp
lights up.
The airbag installation locations are identified
by the AIRBAG symbol.
Front airbags !
Do not place heavy objects on the front-
passenger seat. The system may then
detect
that the seat is occupied and if there
is an accident, the restraint systems on the
front-passenger side could be deployed.
Have restraint systems that have been trig-
gered replaced. Occupant safety
43
Safety Z
Page 46 of 356

Driver's airbag
: deploys in front of the
steering wheel; front-passenger front air-
bag ;
deploys in front of and above the glove
compartment.
The front airbags increase protection for the
driver's and front-passenger's head and
chest.
They are deployed:
R at the start of an accident with a high rate
of vehicle acceleration or deceleration in a
longitudinal direction
R if the system determines that airbag
deployment can offer additional protection
to that provided by the seat belt
R depending on whether the seat belt is being
used
R independently of other airbags in the vehi-
cle
If the vehicle overturns, the front airbags are
generally not deployed.
Vehicles with automatic child seat recog-
nition in the front-passenger seat: front-
passenger airbag ; is only activated if the
system determines that the front-passenger
seat is occupied. The 4 PASSENGER AIR-
BAG OFF indicator lamp on the centre con-
sole does not light up (Y page 52). If a child restraint system is fitted to the front-
passenger
seat and the PASSENGER AIRBAG
OFF 4 indicator lamp on the centre con-
sole is not on:
R a child restraint system without a trans-
ponder for automatic child seat recognition
has been fitted or
R a child restraint system with a transponder
has been fitted incorrectly
Driver's kneebag Driver's kneebag
:
deploys under the steer-
ing column. The driver's kneebag is triggered
together with the front airbag. The driver's
kneebag is designed to operate together with
the front airbag in frontal impacts if certain
thresholds are exceeded. The driver's knee-
bag operates best in conjunction with cor-
rectly positioned and fastened seat belts.
Driver's kneebag : increases the driver's
protection against:
R knee injuries
R thigh injuries
R lower leg injuries
Sidebags G
WARNING
If you wish to use seat covers, Mercedes-Benz
recommends that, for safety reasons, you
only
use seat covers that have been approved
for Mercedes-Benz vehicles.
The seat covers must have a special tear seam
for sidebags. Otherwise, the sidebags cannot 44
Occupant safety
Safety
Page 64 of 356

teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated.
There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp ( Y page 258) and
display messages which may be shown in the
instrument cluster (Y page 230).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
ABS works from a speed of about 8 km/h
upwards, regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking X
If ABS intervenes:
continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions, and func-
tions as a reminder to take extra care while
driving. BAS (Brake Assist)
i Observe
the "Important safety notes" sec-
tion (Y page 61). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
BAS operates in emergency braking situa-
tions.
If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. COLLISION PREVENTION ASSIST
General notes COLLISION PREVENTION ASSIST consists of
the adaptive Brake Assist and the distance
warning signal, which are described in the
following.
Distance warning function
Important safety notes
i
Observe
the "Important safety notes" sec-
tion for driving safety systems
(Y page 61). G
WARNING
The distance warning function does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
Thus, the distance warning function cannot
provide a warning in all critical situations.
There is a risk of an accident.
Always
pay careful attention to the traffic sit-
uation and be ready to brake. 62
Driving safety systems
Safety
Page 68 of 356

ESP
®
is deactivated if the å ESP®
OFF
warning lamp in the instrument cluster lights
up continuously when the engine is running.
If the ÷ ESP ®
warning lamp and the
å ESP ®
OFF warning lamp are lit contin-
uously, ESP ®
is not available due to a mal-
function.
Observe the information on warning lamps
(Y page 260) and display messages which
may be shown in the instrument cluster
(Y page 230).
i Only use wheels with the recommended
tyre sizes. Only then will ESP ®
function
properly.
Characteristics of ESP ®General notes
If
the ÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the accel-
erator pedal as far as is necessary.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving.
When pulling away again, the engine
starts automatically. ESP ®
remains in its pre-
viously selected status. Example: if ESP®
was deactivated before the engine was
switched off, ESP ®
remains deactivated when
the engine is switched on again.
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving. When pulling away again, the engine
starts automatically. ESP ®
remains in its pre- viously selected status.
Example: if ESP®
was deactivated before the engine was
switched
off, ESP®
remains deactivated when
the engine is switched on again.
Deactivating/activating ESP ®
(AMG
vehicles) Important safety notes
i
Observe
the "Important safety notes" sec-
tion (Y page 61).
You can select between the following states
of ESP ®
:
R ESP ®
is activated.
R SPORT handling mode is activated.
R ESP ®
is deactivated. G
WARNING
When SPORT handling mode is activated,
there is a greater risk of skidding and acci-
dents.
Only
activate SPORT handling mode in the sit-
uations described in the following. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only
deactivate ESP ®
in the situations descri-
bed in the following.
In the following situations, it may be better to
activate SPORT handling mode or deactivate
ESP ®
:
R when using snow chains
R in deep snow
R on sand or gravel
R on specially designated roads when the
vehicle's own oversteering and understeer-
ing characteristics are desired
Driving in SPORT handling mode or without
ESP ®
requires an extremely qualified and
experienced driver. 66
Driving safety systems
Safety
Page 71 of 356

EBD (electronic brake force distribu-
tion)
i Observe
the "Important safety notes" sec-
tion for driving safety systems
(Y page 61). G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This increa-
ses the risk of skidding and an accident.
You should therefore adapt your driving style
to
the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps ( Y page 258) as well as dis-
play messages (Y page 232).
EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking. ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and
offers increased braking comfort. In addi-
tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 180) and
hill start assist ( Y page 145). For further
information, see Driving tips (Y page 166). STEER CONTROL
STEER
CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation.
This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake
R the vehicle starts to skid.
If there is an ESP ®
malfunction, you will not
receive any steering support from STEER CONTROL. Power steering will, however, con-
tinue to function.
Anti-theft systems
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate:
remove the key from the igni-
tion lock.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key
with
you and lock the vehicle. The engine can
be started by anyone with a valid key that is
left inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key.
Indicator lamp : flashes. The alarm sys-
tem is primed after approximately
15 seconds.
X To deactivate:
unlock the vehicle with the
key.
or
X Insert the key into the ignition lock. Anti-theft systems
69
Safety Z
Page 81 of 356

Problem Possible causes/consequences and
M SolutionsThe engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 304).
or
X Jump-start the vehicle (Y page 308).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R shift the manual transmission into neutral.
R start the engine.
There is a risk of an accident and injury.
When
leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children or animals unattended in the vehicle.
Always keep the key out of reach of children. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there
is
a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside.
People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
then the double lock function is activated as
standard. You can deactivate the double lock
function by deactivating the interior motion
sensor (Y page 70). The doors can then be
opened from the inside after the vehicle has
been locked from the outside. The anti-theft Doors
79
Opening and closing Z
Page 93 of 356

Useful information ..............................
92
Correct driver's seat position ............ 92
Seats .................................................... 93
Steering wheel .................................... 98
Mirrors ................................................. 98
Memory functions ............................. 101 91Seats, steering wheel and mirrors
Page 94 of 356

Useful information
i This Owner's Manual describes all mod-
els,
series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Correct driver's seat position
Observe the safety guidelines on seat adjust-
ment (
Y page 93).
X Make sure that seat = is correctly adjus-
ted.
Manual seat adjustment ( Y page 94)
Electrical seat adjustment ( Y page 94)
When adjusting the seat, make sure that:
R you
are as far away from the driver's air-
bag as possible.
R you are sitting in a normal upright posi-
tion.
R you can fasten the seat belt properly. R
you have moved the backrest to an
almost vertical position.
R you have set the seat angle so that your
thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is adjus-
ted properly
(Y page 94).
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the centre of the head restraint.
Observe the safety guidelines on steering
wheel adjustment ( Y page 98).
X Make sure that steering wheel :
is adjus-
ted correctly.
Adjusting the steering wheel
(Y page 98)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the instru-
ment cluster clearly.
Observe the safety guidelines for seat belts
(Y page 46).
X Check whether you have fastened seat
belt ; properly
(Y page 47).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip joints
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors ( Y page 99)
so that you have a good view of road and
traffic conditions.
X Vehicles with a memory function: save
the seat and exterior mirror settings
(Y page 101). 92
Correct driver's seat position
Seats, steering wheel and mirrors