tow MERCEDES-BENZ A-CLASS HATCHBACK 2012 Workshop Manual

!
Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the rebound- ing of the overrun brake.
! Remove the installed adapter cable
before folding in the ball coupling. Other-
wise, damage may occur to the rear
bumper and the adapter cable.
X Make sure that the transmission is in posi-
tion P.
X Apply the electric parking brake.
X Secure the trailer against rolling away.
X Remove the trailer cable and decouple the
trailer. Folding in the ball coupling
G
WARNING
If you release the ball coupling or it does not
engage correctly when folding in, it will swing out. Within pivoting range of the ball coupling,
there is an increased risk of an accident and
injury.
Only release the ball coupling if the pivoting
range is unobstructed. Always make sure that the ball coupling engages when folding in.
X Fold the ball coupling back in if you are not
using the trailer tow hitch.
X Place the protective covering on the ball
coupling.
The release wheel is located behind the left-
hand side trim panel in the boot. X
To open the cover: turn handle:anti-
clockwise and fold down cover ;and
remove it. X
Pull out release wheel =.
X Turn release wheel =anti-clockwise as far
as it will go.
The ball coupling disengages and folds out
behind the rear bumper. Indicator lamp ?
flashes. X
Press the ball coupling in the direction of
the arrow until it engages behind the
bumper.
Indicator lamp ?goes out and the mes-
sage in the multifunction display disap-
pears. Trailer power supply
! You can connect accessories with a
power rating of up to 240 W to the perma-
nent power supply and with a power rating of up to 180 W to the power supply that is
switched on via the ignition lock. Towing a trailer
205Driving and parking Z

The trailer battery may not be charged from
the power supply.
X To switch the connected power supply
on or off: turn the key in the ignition lock to
position 2or 0respectively.
When it leaves the factory, your vehicle's
trailer socket is equipped with a permanent
power supply and a power supply that is
switched on via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin
10.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
You can find more information about instal-
ling the trailer electrics at a qualified special- ist workshop. Bulb failure indicator for LED lamps
i If LED lamps are fitted in the trailer, an
error message may appear in the multi-
function display even if there is no fault. The
reason for the error message could be that the current has fallen below the minimum
of 50 mA.
To ensure reliable operation of the bulb failure
indicator, each LED chain in the trailer lighting must be guaranteed a minimum current of
50 mA. Trailer with 7-pin connector
General notes Trailer with 7-pin connector:
you can con-
nect to the 13-pin socket on the ball coupling
using an adapter or, if necessary, an adapter
cable. Both can be obtained at a qualified
specialist workshop. Fitting the adapter !
Make sure that there is sufficient cable
play so that the cable cannot become
detached when cornering.
! Remove the installed adapter cable
before folding in the ball coupling. Other-
wise, damage may occur to the rear
bumper and the adapter cable. X
Open the socket cover.
X Insert the plug connector with lug :into
groove =on the socket. Turn bayonet con-
nection ;clockwise to the stop.
X Let the cover engage.
X If you are using an adapter cable, secure
the cable to the trailer with cable ties. 206
Towing a trailerDriving and parking

R
"From reset" trip computer
R ECO display
X Press the =or; button on the steer-
ing wheel to select the Trip
Tripmenu.
X Press the 9or: button to select the
function that you wish to reset.
X Press the abutton.
X Press the :button to select Yes
Yesand
press ato confirm.
i If you reset the values in the ECO display,
the values in the "From start" trip computer
are also reset. If you reset the values in the "From start" trip computer, the values in
the ECO display are also reset. Navigation menu
Displaying navigation instructions X
Switch on the audio system or COMAND
Online; see the separate operating instruc-
tions.
X Press the =or; button on the steer-
ing wheel to select the Navi
Navi menu.
In the Navi
Navi menu, the multifunction display
shows navigation instructions. For more
information, see the separate operating
instructions.
Route guidance not active :
Direction of travel
; Current road Activating route guidance No change of direction announced
:
Distance to the destination
; Distance to the next change of direction
= Current road
? Symbol indicating "follow the road's
course"
Change of direction announced without a lane recommendation :
Road to which the change of direction
leads
; Distance to change of direction and visual
distance display
= Change-of-direction symbol
When a change of direction is announced, you
will see symbol =for the change of direction
and distance graphic ;. This shortens
towards the top of the display as you
approach the point of the announced change
of direction. Menus and submenus
213On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions The red
!indicator lamp flashes and the yellow !warning
lamp is lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply:
X Switch off the ignition and turn it back on.
X Apply the electric parking brake manually.
If the red !indicator lamp continues to flash:
X Do not drive on.
X Secure the vehicle against rolling away (Y page 325).
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Turn the front wheels towards the kerb.
X Consult a qualified specialist workshop. The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to apply the electric parking brake:
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Visit a qualified specialist workshop.
If it is not possible to release the electric parking brake:
X Vehicles with manual transmission (automatic emergency
release): insert the seat belt in the belt buckle and accelerate
slightly more when pulling away.
X Vehicles with automatic transmission: release the electric
parking brake automatically (Y page 163).
If the electric parking brake still cannot be released:
X Consult a qualified specialist workshop. 234
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions b
Left tail lamp Left tail lamp
or
Right tail lamp
Right tail lamp The left or right-hand tail lamp is faulty.
X Check whether you are permitted to replace the bulb yourself
(Y page 112).
or
X Visit a qualified specialist workshop. b
Left daytime driv‐ Left daytime driv‐
ing lamp ing lamp
orRight
Right
daytime driving
daytime driving
lamp lamp The left-hand or right-hand daytime driving lamp is faulty.
X Check whether you are permitted to replace the bulb yourself
(Y page 112).
or
X Visit a qualified specialist workshop. b
Intell. Light Sys‐ Intell. Light Sys‐
tem inoperative tem inoperative The Intelligent Light System is faulty. The lights remain available
without the Intelligent Light System.
X Visit a qualified specialist workshop. b
Malfunction See Malfunction See
Owner's Manual Owner's Manual The exterior lighting is faulty.
X Visit a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X Check the fuses (Y page 314).
X If necessary, replace the blown fuse. Observe the warning notes
as you do so.
If the display message continues to be displayed: X Visit a qualified specialist workshop. b
AUTO AUTO
lights
lights inoper‐
inoper‐
ative
ative The light sensor is faulty.
X Visit a qualified specialist workshop. b
Switch off lights Switch off lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X Turn the light switch to Ã.242
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Vehicles with Becker
®
MAP PILOT: if the Becker ®
MAP PILOT is not
connected, the radar sensor system is deactivated automatically.
Blind Spot Assist is not available.
X Connect the Becker ®
MAP PILOT; see the separate operating
instructions. Lane Keeping
Lane Keeping
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.
R there are no lane markings for a longer period.
R the lane markings are worn, dark or covered, e.g. by dirt or snow.
Once the causes listed above no longer apply, the display message
goes out.
Lane Keeping Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 162).
X Clean the windscreen. Lane Keeping Lane Keeping
Assist inoperative Assist inoperative Lane Keeping Assist is faulty.
X Visit a qualified specialist workshop. Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist is temporarily inoperative.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage.
Blind Spot Assist is deactivated while towing a trailer. Display
messages
247On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Apply the electric parking brake.
X Engage the trailer coupling's ball coupling in the end position
(Y page 203).
Otherwise, the trailer may detach itself. Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐ inoperative Bat‐
tery low tery low You have attempted to switch on the auxiliary heating or to acti-
vate a departure time using the on-board computer after operating
the auxiliary heating twice.
X Let the engine run for 10 seconds.
The auxiliary heating is operational again. The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 134).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 134).
X Refuel at the nearest filling station. Display
messages
255On-board computer and displays Z

Warning and indicator lamps in the instrument cluster
Seat belts
Problem
Possible causes/consequences and
M
MSolutions ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
for six seconds after
the engine starts.
The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X Fasten your seat belt (Y page 46).ü
Only for certain coun-
tries: the red seat belt
warning lamp lights up
after the engine starts.
In addition, a warning
tone sounds for up to
six seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 46).
The warning tone ceases. ü
The red seat belt warn-
ing lamp lights up after
the engine starts, as
soon as the driver's or
the front-passenger
door is closed.
The driver or front passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 46).
The warning lamp goes out. There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out. ü
The red seat belt warn-
ing lamp flashes and an
intermittent audible
warning sounds. The driver or front passenger has not fastened their seat belt. At
the same time, you are driving faster than 25 km/h or have briefly
driven faster than 25 km/h.
X Fasten your seat belt (Y page 46).
The warning lamp goes out and the intermittent warning tone
ceases. There are objects on the front-passenger seat. At the same time,
you are driving faster than 25 km/h or have briefly driven faster
than 25 km/h.
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent warning tone
ceases. Warning and indicator lamps in the instrument cluster
257On-board computer and displays Z

Useful information
............................268
Loading guidelines ............................268
Stowage areas .................................. 269
Features ............................................. 275 267Stowing and features

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
R when transporting a load, never exceed the
maximum permissible gross vehicle weight or the permissible axle loads for the vehicle
(including occupants).
R the luggage compartment is the preferred
place to carry objects.
R position heavy loads as far forwards as pos-
sible and as low down in the luggage com-
partment as possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R always place the load behind unoccupied
seats if possible.
R use the lashing eyelets and the luggage
nets to transport loads and luggage.
R only use lashing eyelets and fastening com-
ponents that are suitable for the weight and size of the load.
R the maximum load capacity of the stowage
well under the luggage compartment floor
is 25 kg.
R secure the load with sufficiently strong and
wear-resistant lashing material. Pad sharp
edges for protection.
i Lashing material is available at any quali-
fied specialist workshop.
! Do not position the load on one part of the
folding luggage compartment floor only.
The maximum load capacity of the folding
luggage compartment floor is 100 kg.
Spread the weight evenly to avoid damag-
ing the luggage compartment floor. Place a
solid board under the load if necessary.
Please note that the load on the luggage
compartment floor will be increased when
the load is lashed down. 268
Loading guidelinesStowing and features