battery MERCEDES-BENZ A-CLASS HATCHBACK 2015 Owner's Manual

Problems with the auxiliary heating/ventilation
Problem
Possible causes/consequences and
M
MSolutions FAIL¨ The signal transmission between the transmitter and the vehicle is
faulty.
X Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating/ventila-
tion on or off using the remote control. FAIL The auxiliary heating cannot be switched on or has switched itself
off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating/venti-
lation using the remote control. The auxiliary heating cannot be switched on or has switched itself
off.
The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating/ventilation cannot be switched on or has
switched itself off.
The auxiliary heating/ventilation is malfunctioning.
X Have the auxiliary heating/ventilation checked at a qualified
specialist workshop. Air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen
and the bonnet free of blockages, such as
ice, snow or leaves
R never cover the vents or ventilation grilles
in the vehicle interior
i Optimal climate control function is ach-
ieved by opening the air vents fully and set- ting the adjusters to the middle position. Air vents
153Climate control Z

ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions.
When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes :
ECO start/stop display
The ECO start/stop function is activated
whenever you start the engine using the key
or the Start/Stop button.
If the è ECO symbol is shown in green in
the multifunction display, the ECO start/stop
function switches the engine off automati-
cally once the vehicle stops moving.
If the ECO start/stop function has been man- ually deactivated (Y page 163) or a malfunc-
tion has caused the system to be deactivated, the è ECO symbol is not displayed.
Mercedes-AMG vehicles: the ECO start/
stop function is only available in drive pro-
gram C. Automatic engine switch-off General notes
The ECO start/stop function is operational
and the
èECO symbol is displayed in
green in the multifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temper-
ature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened
If the conditions for automatic engine switch- off are not all fulfilled, the èECO symbol is
shown in yellow.
All of the vehicle's systems remain active
when the engine is switched off automati-
cally.
The engine can be switched off automatically
a maximum of four times (initial stop, then
three subsequent stops) in succession. The
è ECO symbol is shown in yellow in the
multifunction display after the engine has
been started automatically for the fourth
time. When the èECO symbol is shown in
green in the multifunction display, automatic
engine switch-off is again possible.
Vehicles with manual transmission 162
DrivingDriving and parking

The ECO start/stop function switches off the
engine automatically at low speeds.
X Brake the vehicle.
X Shift to neutral N(Y page 168) (follow
gearshift instruction :to shift into neutral
N, if necessary).
X Release the clutch pedal.
The engine is switched off automatically.
Vehicles with automatic transmission
If the vehicle is braked to a standstill with the transmission in Dor N, the ECO start/stop
function switches off the engine automati-
cally.
The HOLD function can be activated if the
engine has been switched off automatically. It
is then not necessary to continue applying the brakes during the automatic stop phase.
When you depress the accelerator pedal, the
engine starts automatically and the braking
effect of the HOLD function is deactivated.
Automatic engine start General notes
The engine is started automatically if:
R
you switch off the ECO start/stop function
by pressing the ECO button
R you engage reverse gear R
R you unfasten your seat belt or open the
driver's door
R the vehicle starts to roll
R the brake system requires this
R the temperature in the vehicle interior devi-
ates from the set range
R the system detects moisture on the wind-
screen when the air-conditioning system is
switched on
R the battery's charge status is too low
Vehicles with manual transmission
! Only engage gear when the clutch pedal is
depressed. The engine is started automatically if you:
R depress the clutch pedal fully
R depress the accelerator pedal
Vehicles with automatic transmission
The engine is started automatically if you: R release the brake pedal in transmission
position Dor Nwhen the HOLD function is
not active
R depress the accelerator pedal
R move the transmission out of position P
Shifting the transmission to position Pdoes
not start the engine.
If you shift the transmission from Rto D, the
ECO start/stop function is available again
once the èECO symbol reappears in
green in the multifunction display.
Switching the ECO start/stop function
off/on X
To deactivate: press ECO button :.
Indicator lamp ;and the èECO sym-
bol in the multifunction display go out.
X To activate: press ECO button :.
Indicator lamp ;lights up.
If all conditions for automatic engine
switch-off (Y page 162) are fulfilled, the
è ECO symbol is shown in green in the
multifunction display.
If the conditions for automatic engine
switch-off (Y page 162) are not all fulfilled,
the è ECO symbol is shown in yellow in
the multifunction display. If this is the case, Driving
163Driving and parking Z

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 204) or DISTRONIC
PLUS (Y page 196).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 348).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
165Driving and parking Z

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
There is a risk of fire or explosion. X Turn the key to position 0immediately and remove it
(Y page 157).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 157).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 157).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 83). The key battery is discharged or nearly discharged.
X Unlock the vehicle using the emergency key element
(Y page 85). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. Refuelling
183Driving and parking Z

In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is open
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically The electric parking brake can only be
released automatically in vehicles with auto-
matic transmission.
The electric parking brake of your vehicle is
released automatically when all of the follow-
ing conditions are fulfilled:
R the engine is running
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise, the
parking brake will be released and the vehicle will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake. X
While driving, push handle :of the electric
parking brake (Y page 185).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release park. brake Release park. brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. Driving tips
187Driving and parking Z

message appears in the multifunction dis-
play. The set distance to a slower-moving
vehicle in front will then not be maintained. The position of the accelerator pedal will
determine the speed.
You can also activate DISTRONIC PLUS when
stationary. The lowest speed that can be set is
30 km/h.
Driving with DISTRONIC PLUS Pulling away and driving
The vehicle can also pull away when it is
facing an unidentified obstacle or is driving on
a different line from another vehicle. The vehi-
cle then brakes automatically. Be ready to
brake at all times.
DISTRONIC PLUS is deactivated when you
depress the brake, except when the vehicle is
stationary.
X If you want to pull away with
DISTRONIC PLUS: remove your foot from
the brake pedal.
X Briefly pull the cruise control lever towards
you ?.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
If no vehicle is detected in front, your vehi-
cle accelerates to the set speed.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed.
The vehicle is only accelerated up to the
speed you have stored. Selecting the drive program
DISTRONIC PLUS supports a sporty driving
style when you select the S+drive program
(Mercedes-AMG vehicles only), S
(Y page 175) or the manual drive program
(Y page 177). Acceleration behind the vehicle
in front or to the set speed is then noticeably
more dynamic. If you have selected the E(C in
Mercedes-AMG vehicles:) drive program, the
vehicle accelerates more gently. This setting
is recommended in stop-start traffic.
Changing lanes
If you change to the overtaking lane,
DISTRONIC PLUS supports you if:
R you are driving faster than 70 km/h
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you switch on the respective turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident. Driving systems
199Driving and parking
Z

detected vehicle turns a corner and reveals
an obstacle or stationary vehicle, DISTRONIC PLUS will not brake for these.
Crossing vehicles DISTRONIC PLUS may detect vehicles that
are crossing your lane by mistake. Activating DISTRONIC PLUS at traffic lights with cross-
ing traffic, for example, could cause your vehi-
cle to pull away unintentionally. HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD function is deactivated when you depress theaccelerator pedal to pull away. Important safety notes G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply
R the HOLD function is deactivated by the
accelerator pedal being depressed, e.g. by
a vehicle occupant
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with
R the battery is disconnected
There is a risk of an accident.
Before leaving the vehicle, always deactivate
the HOLD function and secure the vehicle
from rolling away.
! When DISTRONIC PLUS or the HOLD
function is activated, the vehicle brakes
automatically in certain situations.
To avoid damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
Deactivating the HOLD function
(Y page 205).
Activation conditions You can activate the HOLD function if:
R the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or if your seat
belt is fastened
R the electric parking brake is released
R DISTRONIC PLUS is deactivated
R the transmission is in position D,Ror Non
vehicles with automatic transmission 204
Driving systemsDriving and parking

Example: parking symbol
:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel
and are at least 1.5 m wide
R that are parallel to the direction of travel
and at least 1.0 mlonger than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 m wider than your
vehicle
i Note that Active Parking Assist cannot
measure the length of a parking space if it
is at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit in the parking space.
When driving at speeds below 30 km/h, you
will see parking symbol ;as a status indi-
cator in the instrument cluster. When a park-
ing space has been detected, an arrow
towards the right or the left also appears.
Active Parking Assist only displays parking
spaces on the front-passenger side as stand- ard. Parking spaces on the driver's side are
displayed as soon as the turn signal on the
driver's side is activated. When parking on the driver's side, this must remain activated untilyou confirm the use of Active Parking Assist by pressing the
abutton on the multi-
function steering wheel. The system auto-
matically determines whether the parking
space is parallel or at right angles to the direc-
tion of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 15 m away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmis-
sion:
When PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the
instrument cluster.
X Vehicles with manual transmission:
shift to reverse gear.
Vehicles with automatic transmission:
shift into position R.
The Start Park Assist? Start Park Assist? Yes: OK
Yes: OKNo:
No:
% message appears in the multifunction
display. 214
Driving systemsDriving and parking

X
Pull out release wheel =.
X Turn release wheel =anti-clockwise as far
as it will go.
The ball coupling disengages and folds out
behind the rear bumper. Indicator lamp ?
flashes. X
Press the ball coupling in the direction of
the arrow until it engages behind the
bumper.
The indicator lamp on the release knob and
the message in the multifunction display go
out. Trailer power supply
! You can connect accessories to the per-
manent power supply up to a maximum of
240 W.
You cannot charge a trailer battery using
the power supply.
When it leaves the factory, your vehicle's
trailer socket is equipped with a permanent
power supply and a power supply that is
switched on via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin
10.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest. You can find more information about fitting
the trailer electrics at a qualified specialist
workshop.
X To switch the connected power supply
on or off: turn the key to position 2or 0
respectively (Y page 157). Failure check for LEDs
If LED lamps are fitted in the trailer, a mal-
function message may appear in the multi-
function display even if there is no fault. The
reason for the error message may be that the
current has fallen below the minimum of
50 mA.
To ensure reliable operation of the failure
indicator, each LED chain in the trailer lighting
must be guaranteed a minimum current of
50 mA. Trailer with 7-pin connector
General notes Trailer with 7-pin connector:
you can con-
nect to the 13-pin socket on the ball coupling
using an adapter or, if necessary, an adapter
cable. Both can be obtained at a qualified
specialist workshop.
Fitting the adapter !
Make sure that there is sufficient cable
play so that the cable cannot become
detached when cornering.
! Remove the installed adapter cable
before folding in the ball coupling. Other-
wise, damage may occur to the rear
bumper and the adapter cable. 234
Towing a trailerDriving and parking