MERCEDES-BENZ B-Class ELECTRIC 2015 W246 Owner's Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: B-Class ELECTRIC, Model: MERCEDES-BENZ B-Class ELECTRIC 2015 W246Pages: 338, PDF Size: 6.61 MB
Page 261 of 338
Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e .g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen- ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors Doors
Locked Remotely
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e .g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password. Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The Mercedes-Benz Customer Assistance Cen-ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call,this is initiated by the Customer Assistance
Center.
The Roadside Assistance Connected Roadside Assistance Connected
message appears in the display. If the Vehicle
Health Check can be started, the Request
Request
for Vehicle Diagnostics Received
for Vehicle Diagnostics Received
Start vehicle diagnostics? Start vehicle diagnostics? message
appears in the display. Features
259Stowage and features Z
Page 262 of 338
X
Press the Yes
Yesbutton to confirm the mes-
sage.
X When the Vehicle Diagnostics
Vehicle Diagnostics
Please Start Ignition
Please Start Ignition message
appears: turn the SmartKey to position 2in
the ignition lock (Y page 131).
X If the Please follow the instruc‐
Please follow the instruc‐
tions received by phone and move
tions received by phone and move
your vehicle to a safe position. your vehicle to a safe position.
message appears: please follow the
instructions received by phone and move
your vehicle to a safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the
Vehicle Vehicle Diagnostics
Diagnostics Active
Activemessage.
If you select Cancel
Cancel, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
Sending
vehicle diagnostics data. (Voice
vehicle diagnostics data. (Voice
connection may be interrupted dur‐ connection may be interrupted dur‐
ing
ing data
data transfer)
transfer) message appears. The
vehicle data can now be sent.
X Press the OK
OK button to confirm the mes-
sage.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
Vehicle Diagnostics: Transfer‐
ring Data...
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted at a later time by another means, e.g. by e-
mail or phone.
Another function of the Vehicle Health Check is the transfer of service data to the Customer
Assistance Center. If a service is due, the dis-
play shows a message to this effect together with information about any special offers at
your workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com. Information on the data stored in the vehicle
(Y
page 26).
Information on Roadside Assistance
(Y page 21).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
A route can be prepared and sent by either a customer service representative or under
"Owners Online" at http://www.mbusa.com.
Each route can include up to four way points. Once a route has been received by the navi-
gation system, you will see the The The
name> external
external route
routehas
hasbeen
been saved
saved
to "Previous Destinations". Would
to "Previous Destinations". Would
you you like
like to
tostart
start navigation?
navigation? message
on the COMAND/Audio 20 display.
The route is saved.
X To start route guidance: selectYes
Yes.
An overview of the route is shown in the
display.
If you select No Nothe saved route can be
called up later in the navigation menu.
X Select Start Start.
Route guidance starts.
Downloaded and saved routes can be called
up again.
You can find further information in the sepa-
rate COMAND/Audio 20 operating instruc-
tions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options include text message, e-mail or an automated
call. 260
FeaturesStowage and features
Page 263 of 338
The data you receive contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was excee-
ded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the boun-
daries of the selected areas. You can select
the way in which you receive this information beforehand. Possible options include text
message, e-mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas simultane-
ously. Different settings are possible for each area.
These settings can be called up under "Own-
ers Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service representa-
tive that you wish to activate geo fencing.
Currently inactive areas can be activated by
text message.
Triggering the vehicle alarm With this function, you can trigger the vehi-
cle's panic alarm via text message. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off. Garage door opener
General notes The HomeLink
®
garage door opener integra-
ted in the rear-view mirror allows you to oper- ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
Once programed, the integrated garage door opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programming a garage door opener,
park the vehicle outside the garage. Do not
run the engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515 (free
of charge)
More information on HomeLink ®
and/or
compatible products is also available online
at http://www.homelink.com.
Notes on the declaration of conformity
(Y page 24).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes G
WARNING
When you operate or program the garage door with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury. Features
261Stowage and features
Z
Page 264 of 338
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming Programming buttons
Pay attention to the "Important safety notes"
(Y page 261). Garage door remote control
Ais not inclu-
ded with the integrated garage door opener.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 131).
X Select one of buttons ;to? to use to
control the garage door drive.
X To start programming mode: press and
hold one of buttons ;to? on the inte-
grated garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon
as button ;,=or? is programmed for
the first time. If the selected button has
already been programmed, indicator lamp
:will only light up yellow after ten
seconds have elapsed.
X Release button ;,=or?. Indicator
lamp :flashes yellow.
X To program the remote control: point
garage door remote control Atowards
buttons ;to? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
X Press and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green:
programming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code
(Y page 262).
X Release button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Y page 261).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programming button on
the door drive control panel. The program-
ming button may be positioned at different
locations depending on the manufacturer. It
is usually located on the door drive unit on the garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro- 262
FeaturesStowage and features
Page 265 of 338
gramming of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or gate opener drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 131).
X Get out of the vehicle.
X Press the programming button on the door
drive unit.
Usually, you now have 30 seconds to ini-
tiate the next step.
X Get into the vehicle.
X Press previously programmed button ;,
= or? on the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds. Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programming. Comparable with Canadian
law, some U.S. garage door openers also fea-
ture a "break".
Proceed as follows:
R if you live in Canada
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps
X Press and hold one of buttons ;to? on
the integrated garage door opener.
After a short time, indicator lamp :lights
up yellow.
X Release the button.
Indicator lamp :flashes yellow. X
Press button Bof garage door remote
control Afor two seconds, then release it
for two seconds.
X Press button Bagain for two seconds.
X Repeat this sequence on button Bof
remote control Auntil indicator lamp :
lights up green.
When indicator lamp :lights up green:
programming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code.
X Release button Bof remote control Aof
the garage door drive.
If indicator lamp :lights up red: repeat the
programming process for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Problems when programming
If you are experiencing problems programing
the integrated garage door opener on the
rear-view mirror, take note of the following
instructions:
R Check the transmitter frequency used by
garage door drive remote control Aand
whether it is supported. The transmitter
frequency can usually be found on the back
of the garage door drive remote control.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
R Replace the batteries in garage door
remote control A. This increases the like-
lihood that garage door remote control A
will transmit a strong and precise signal to the integrated garage door opener. Features
263Stowage and features Z
Page 266 of 338
R
When programming, hold remote control
A at varying distances and angles from the
button which you are programming. Try var- ious angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R If another remote control is available for the
same garage door drive, repeat the same
programming steps with this remote con-
trol. Before performing these steps, make
sure that new batteries have been installed in garage door drive remote control A.
R Note that some remote controls only trans-
mit for a limited amount of time (the indi-
cator lamp on the remote control goes out). Press button Bon remote control Aagain
before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal recep- tion/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 131).
X Press button ;,=or? which you have
programmed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code:
indicator lamp :flashes green.
The transmitter will transmit a signal as
long as the button is pressed. The trans-
mission is halted after a maximum of ten
seconds and indicator lamp :lights up
yellow.
X Press button ;,=or? again if neces-
sary. Clearing the memory Make sure that you clear the memory of the
integrated garage door opener before selling
the vehicle.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 131).
X Press and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
X Release buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared. Compass
Calling up the compass :
Rear-view mirror
; Compass display
= Opening
The compass displays in which compass
direction the vehicle is currently traveling: N N,
NE
NE, E
E,SE
SE, S
S,SW
SW, W
Wor NW
NW.
To receive a correct compass display reading, the magnetic field zone must be set and the
compass calibrated. 264
FeaturesStowage and features
Page 267 of 338
Setting the compass
X
Set your location using the magnetic field
zone maps (Y page 265).
X Push a round pen into opening =for
approximately three seconds.
The magnetic field zone currently selected
appears in compass display ;.
X To select the magnetic field zone: push a
round pen into opening =until the desired
magnetic field zone is selected.
If, after a few seconds, the display in com-
pass display ;changes direction, the
magnetic field zone has been selected.
Calibrating the compass Notes
In order to calibrate the compass correctly,
do the following:
R calibrate the compass in the open and not
in the vicinity of steel structures or high-
voltage transmission lines.
R switch off electrical consumers such as the
climate control, windshield wipers or rear
window defroster.
R
Calibrating
X Make sure that there is sufficient space for
you to drive in a circle without impeding
traffic.
X Switch on the ignition.
X Push a round pen into opening =for
approximately six seconds, until symbol C
C
is shown in compass display ;.
X Drive your vehicle in a full circle at approx-
imately 3 mph (5 km/h) to 6 mph
(10 km/h).
When the calibration has been successfully completed, the current direction is shown
in compass display ;. Magnetic field zone maps North America
South America
Floormats
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter Features
265Stowage and features
Z
Page 268 of 338
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats ontop of one another. X
Slide the seat backwards.
X To install: place the floormat in the foot-
well.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat off retain-
ers ;.
X Remove the floormat. 266
FeaturesSto
wage an d features
Page 269 of 338
Useful information
............................268
Engine compartment ........................268
ASSYST PLUS .................................... 270
Care .................................................... 272 267Maintenance and care
Page 270 of 338
Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 25). Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Certain components in the engine compart-
ment may be very hot, e.g. the drive system
and radiator. Working in the engine compart-
ment poses a risk of injury.
If possible, let the drive system cool down and only touch the components described in the
following. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R remove jewelry and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts
Opening the hood G
WARNING
Certain components in the engine compart-
ment may be very hot, e.g. the drive system
and radiator. Working in the engine compart-
ment poses a risk of injury.
If possible, let the drive system cool down and only touch the components described in the
following. G
WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. 268
Engine compartmentMaintenance and care