MERCEDES-BENZ B-Class ELECTRIC 2015 W246 Owner's Manual

If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
i Very low or very high outside tempera-
tures can impair the function of the high-
voltage battery (Y page 142). This can also
occur when the vehicle engine is switched
off (Y page 145). Batteries
289Roadside Assistance Z

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a positive terminal and a ground point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts.
Do not use a rapid-charging device to start the engine.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge the battery. The service life of a thawed-out battery may be shorter. Have the thawed-out
battery checked at a qualified specialist workshop.
If the 12 V battery is discharged, or after the vehicle has been jump-started, the Without
Without
changing gear, consult workshop
changing gear, consult workshop message appears. There is a malfunction in the on-
board voltage. Visit a qualified specialist workshop immediately.290
Jump-startingRoadside Assistance

The drive system cannot be started if the 12 V battery is discharged. This is not dependent on
whether the high-voltage battery is charged or not. The vehicle cannot be jump-started if the
high-voltage battery is discharged. The high-voltage battery must be charged first.
The drive system can be started using another vehicle. R Only use batteries with an equal nominal voltage (12 volts).
R Make sure that the battery of the donor vehicle does not have a significantly lower capacity
than the discharged battery.
R Use jumper cables with a sufficient cross-section and insulated terminal clamps from a
qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.
R Make sure that the two vehicles do not touch.
R Route the jumper cables so that they cannot be caught by rotating components in the engine
compartment.
R Do not disconnect the discharged battery from the vehicle's electrical system. X
Switch off the engine of both vehicles.
X Shift the transmission to position P.
X Switch off all electrical consumers.
X Remove battery cover :.
X Connect positive terminal ;on the vehicle with the flat battery to positive terminal =of the
donor vehicle using the red jumper cable. Begin with the flat battery.
X Connect negative terminal ?of the donor vehicle to negative terminal Aof the vehicle with
the flat battery using the black jumper cable, beginning with donor vehicle's battery B.
X Start the engine of the donor vehicle and run it at idling speed.
X Switch on the ignition in the vehicle with the flat battery.
X If the drive system cannot be activated immediately, wait for approximately 60 seconds
between starting attempts.
If the drive system does not start, call a breakdown service. Jump-starting
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i
Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the ignition is switched off
R the brake system or the power steering is
malfunctioning
R there is a malfunction in the power supply
or the vehicle's electrical system
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (Y page 330).!
When COLLISION PREVENTION ASSIST
PLUS or the HOLD function is activated, the
vehicle brakes automatically in certain sit-
uations. To avoid damage to the vehicle,
deactivate these systems in the following
or similar situations:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop. Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer
than legally permitted. Mark the tow
cable in the middle, e.g. with a white
cloth (30 x 30 cm). This will make other
road users aware that the vehicle is being
towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle. If in doubt, recover the vehicle with a crane. 292
TowingRoadside Assistance

!
When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be
raised or the entire vehicle raised and
transported.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! To tow vehicles with KEYLESS-GO, use
the SmartKey instead of the Start/Stop
button. The transmission may otherwise
shift to position Pwhen you open the driv-
er's or front-passenger door, which could
damage the transmission.
Observe the legal requirements for the rele-
vant countries when towing away.
Make sure that no charging cable is plugged
in. The parking lock cannot be released if a
charging cable is plugged in.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must
always be transported if:
R the multifunction display is not working
R one of more of the following warning lamps
is lit up:
- Drive system
- 12 V battery R
one or both of the following display mes-
sages have appeared:
- Stop Switch Engine Off
Stop Switch Engine Off
- Service Required Do Not Shift Service Required Do Not Shift
Gears Visit Dealer Gears Visit Dealer
R the brake pedal begins to pulsate as the
towing procedure commences.
R you have to tow the vehicle over a longer
distance than 30 miles (50 km)
When towing a vehicle, the transmission must be in position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the transmission to position N
i The function of the electric parking brake
and the parking lock is dependent on the
on-board voltage.
If the on-board voltage is low or there is a
system malfunction, it is possible that:
R the electric parking brake may not be
applied in certain circumstances, or
R the transmission may not be shifted to P
i Switch off non-essential consumers, e.g.
the radio.
i Disarm the automatic locking feature
(Y page 198). You could otherwise be
locked out when pushing or towing the
vehicle. Towing
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Installing/removing the towing eye
Installing the towing eye Example: towing eye mounting covers
X Remove the towing eye from the stowage
space.
The towing eye is located in the stowage
well under the cargo compartment floor.
Vehicles with the TIREFIT kit: the towing
eye is beneath the tire inflation compres-
sor.
X Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw in the towing eye clockwise to the
stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the stowage well
(Y page 280) beneath the cargo compart-
ment floor in the cargo compartment.
X Vehicles with the TIREFIT kit: put back the
tire inflation compressor. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 292).
X On vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the SmartKey instead of the Start/Stop
button (Y page 132).
The transmission automatically shifts to posi- tion Pwhen you open the driver's or front-
passenger door or when you remove the
SmartKey from the ignition lock. In order to
ensure that the transmission stays in position N when towing the vehicle, you must observe
the following points:
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the transmission to position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 102).
X Leave the SmartKey in position 2in the
ignition lock.
If the 12 V battery indicator lamp lights up,
you must observe the following points:
X Pull over and stop the vehicle safely as soon
as possible, paying attention to road and
traffic conditions.
X Shift the transmission to position P.
X Apply the electric parking brake.
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again. 294
TowingRoadside Assistance

Towing the vehicle with the front axle
raised
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 292).
! The ignition must be switched off if the
vehicle is being towed with the front axle
raised. Otherwise, ESP ®
may intervene and
damage the brake system.
X On vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the SmartKey instead of the Start/Stop button (Y page 132).
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the igni-
tion lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transmission to position P.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the automatic locking
(Y page 198).
X Switch on the hazard warning lamps
(Y page 102).
X Turn the SmartKey in the ignition lock to
position 0and leave the SmartKey in the
ignition lock. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 292).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the
SmartKey from the ignition lock. In order to
ensure that the transmission stays in position N when towing the vehicle, you must observe
the following points:
X On vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the SmartKey instead of the Start/Stop
button (Y page 132).
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the transmission to position N.
X Release the brake pedal.
X Apply the electric parking brake.
X Switch off the automatic locking
(Y page 198).
X Bring the front wheels into the straight-
ahead position.
X Switch on the hazard warning lamps
(Y page 102).
X Turn the SmartKey in the ignition lock to
position 0and leave the SmartKey in the
ignition lock. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 131).
X Shift the transmission to position N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the transmission to position P. Towing
295Roadside Assistance Z

X
Turn the SmartKey to position 0in the igni-
tion lock and remove it.
X Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes. Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Only use fuses marked with an "S". Otherwise, components or systems
could be damaged.
The fuses in your vehicle serve to close down faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe- cialist workshop, e.g. an authorized
Mercedes-Benz Center. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 153).
X Switch off all electrical consumers.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
The fuses are located in various fuse boxes:
R Fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R Fuse box in the front-passenger footwell
The fuse allocation chart is on the fuse box in
the front-passenger footwell (Y page 297). Fuse box in the engine compartment
G
WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. 296
FusesRoadside Assistance

X
Open the hood.
X Use a dry cloth to remove any moisture
from the fuse box.
X To open: unclip hood release cable ?from
the bracket =.
X Open retaining clamps ;.
X Fold cover :up in the direction of the
arrow and remove it. X
To close: check whether the seal is seated
correctly in cover :.
X Insert cover :at the back into openings
A on the fuse box. X
Slide hood release cable ?to the side and
hold if necessary.
X Fold down cover :.
X Clip hood release cable ?into bracket =.
X Hook clamps ;into the fuse box and
close.
X Close the hood. Fuse box in the front-passenger foot-
well
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture seeping in or dirt could otherwise impair
the operation of the fuses. X
To open: open the front-passenger door.
X Remove the floormat.
X Fold out perforated floor covering :in the
direction of the arrow. Fuses
297Roadside Assistance Z

X
To release cover =, press retaining
clamp ;.
X Fold out cover =in the direction of the
arrow to the catch.
X Remove cover =forwards.
i Fuse allocation chart
?is located on the
lower right-hand side of cover =.
X To close: insert cover =on the left-hand
side of the fuse box into the retainer.
Cover =engages in the retainers.
X Fold down cover =until clamps ;lock
audibly.
X Fold back perforated floor covering :.
X Fit the floormats. 298
FusesRoadside Assistance