service MERCEDES-BENZ B-CLASS HATCHBACK 2011 Owners Manual

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Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
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Welcome to the world of Mercedes-Benz
Before you drive off, please familiarise your-
self with yourv ehicle and read this manual,
especially the safety and warning notices.
This will help you to obtain the maximum
pleasure from your vehicle and avoid endan-
gering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the arrangement and location of vehicle
parts and controls differ accordingly.
Mercedes-Benzi s constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot, therefore, base any claims on the
illustrations or text content in this manual.
The following are integral components of the
vehicle:
R Owner's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
2465840281Z102É2465840281Z1028ËÍ

1, 2, 3 ...
12 Vsocket
see Socket A
ABS (Anti-lock Braking System) Display message ............................ 206
Function/notes ................................ 63
Important safety notes ....................63
Warning lamp ................................. 233
Activating/deactivating air-recir-
culation mode .................................... 121
Activating/deactivating cooling
with air dehumidification .................117
Active light function .........................100
Active Park Assist Display message ............................ 224
Active Parking Assist
Function/notes ............................. 166
Important safety notes ..................166
Towing atrailer .............................. 169
ADAPTIVE BRAKE ................................. 68
Adaptive brake lamps .........................66
Adaptive Highbeam Assist Display message ............................ 219
Function/notes ............................. 101
Adaptive Main-beam Assist
Switching on/off (on-board com-
puter) ............................................. 202
Additional speedometer ...................200
Additives (engine oil) ........................315
Adjusting the headlamp range ...........98
Airbags Front airbag (driver, front
passenger )....................................... 41
Important safety guidelines .............40
Kneebag .......................................... .42
Sidebag ............................................ 42
Triggering ......................................... 39
Windowba g...................................... 43
Air-conditioning system
see Climate control
Airf ilter (white display message) ....221
Air pressure see Tyre pressure Airv
ents
Important safet ynotes .................. 122
Rea r............................................... 123
Setting ........................................... 122
Setting the centre air vents ...........123
Setting the side air vents ...............123
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-glare film .................................... 260
Anti-loc kBraking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Aquaplaning ....................................... 148
Ashtray ............................................... 256
Assistance menu (on-board com-
puter) ................................................. .198
ASSYST PLUS see ASSYST PLUS service interval
display
ASSYST PLUS service interval dis-
play
Displaying service messages .........266
Hiding service messages ...............266
Notes ............................................. 266
Service messages ..........................266
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................68
Function .......................................... .68
Interior motion sensor .....................69
Switching off the alarm ....................68
Tow-away protection ........................ 69
ATTENTIO NASSIST
Activating/deactivating .................199
Display message ............................ 221
Function/notes ............................. 175
Audio menu (on-board computer) ....195
Authorised workshop see Qualified specialist workshop
AUTO lights
Display message ............................ 218
see Lights
Automatic engine start (ECO start/
stop function) .................................... 130
Automatic engine switch-off (ECO
start/stop function) ..........................129
Automatic headlamp mode ................97 4
Index

Setting for driving on the right/
left
................................................. 201
Switching on/off .............................. 97
DIRECT SELECTl ever
see Automatic transmission
Displa y(cleaning instructions) ........271
Display message General information .......................205
Hiding (on-board computer) ...........205
Display messages
ASSYST PLUS service interval dis-
play................................................ 266
Calling up (on-board computer) .....205
Driving systems ............................. 221
Engine ............................................ 219
Key ................................................ 231
Lights ............................................ .215
Safety systems .............................. 206
Tyres .............................................. 228
Vehicle .......................................... .229
Distance display (on-board com-
puter) ................................................. .198
Distance recorder see Trip meter
Distance warning signal
Activating/deactivating .................199
Function/notes ................................ 63
Warning lamps ............................... 241
DISTRONIC PLUS
Activatio ncondition s..................... 156
Cruise control leve r....................... 155
Deactivating ................................... 160
Display message ............................ 225
Displays in the multifunctio ndis-
play ................................................ 157
Drivin gtips .................................... 160
Function/notes .....................154, 155
Important safety notes ..................154
Selecting ........................................ 155
Setting the specified minimum
distance ......................................... 159
Warning lamp ................................. 241
Door
Automatic locking (on-board com-
puter) ............................................. 203
Automatic locking (switch) .............. .77
Central locking/unlocking (key) ......72
Control pane l................................... 35Display message
............................ 230
Emergency locking ........................... 78
Emergency unlocking .......................77
Important safety notes ....................76
Opening (from the inside) ................76
Drinks holder
see Cuph older
Drive program
Automatic ...................................... 138
Display (DIRECT SELECT lever) ......135
Manual .......................................... .139
Driver's door
see Door
Driver's seat
see Seats
Driving abroad
Service24h .................................... 267
Symmetrical dipped bea m............... 96
Driving on flooded roads ..................148
Driving safety system BAS PLUS (Brake Assist System
PLUS) .............................................. .65
COLLISION PREVENTION ASSIST ....63
Distance warning signa l................... 63
Electronic Brake-force Distribu-
tion .................................................. 67
ESP ®
(Electroni cStability Pro-
gram) ............................................... 66
Important safety guidelines .............62
Driving safety systems
ABS (Anti-lock Braking System) .......63
ADAPTIVE BRAKE ............................. 68
Adaptive brake lamps ......................66
BAS (Brake Assist System) ..............63
ETS (Electronic Traction System) .....66
Overview .......................................... 62
Steering assistant STEER CON-
TRO L................................................ 68
Driving system
Active Parking Assist .....................166
Driving systems
ATTENTION ASSIST ........................175
Blind Spot Assist ............................ 177
Cruise control ................................ 149
Display message ............................ 221
Distronic Plu s................................ 154
HOLD function ............................... 1628
Index

M
M+S tyres .......................................... .294
Main-beam headlamps Changing bulbs .............................. 106
Display message ............................ 217
Switching Adaptive Highbeam
Assist on/off ................................. 101
Switching on/off .............................. 99
Manual transmission
Engaging revers egear ................... 134
Gea rlever ...................................... 133
Pulling away ................................... 128
Shifting to neutra l.......................... 134
Shift recommendatio n................... 134
Starting the engine ........................127
Matt finish (cleaning instructions) ..269
Memory card (audio) .........................196
Memory function ................................. 94
Mercedes-Benz Service Centre see Qualified specialist workshop
Message memory (on-board com-
puter) ................................................. .205
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Frequencies ................................... 309
Installatio n..................................... 309
Menu (on-board computer) ............196
Notes/placing in the bracket ......... 258
Transmission output (maximum) .... 309
see Telephone
Modifying the programming (key) .....73
MOExtended tyres .............................276
Motorway mode ................................ 100
MP3 Operating ...................................... .196
see Separate operating instructions
Multifunction display
Function/notes ............................. 190
Permanent displa y......................... 201
Multifunction steering wheel
Operating the on-board computer .189
Overview .......................................... 31 N
Navigation Menu (on-board computer) ............194
see separate operating instructions
Notes on running in anew vehicle ..126 O
Occupant safety Childre ninthe vehicle ..................... 47
Important safety notes ....................38
Odometer ........................................... 193
see Total distance recorder
see Trip meter
Oil
see Engine oil
On-board computer
Assistance menu ........................... 198
Convenience submenu ..................204
Displaying a service message ........266
Display messages ..........................205
Factory setting submenu ...............204
Important safety notes ..................188
Ligh tsubmenu ............................... 201
Menu overview .............................. 192
Message memory .......................... 205
Navigation menu ............................ 194
Operating vide oDVD ..................... 196
Operation ....................................... 189
Service menu ................................. 200
Settings menu ............................... 200
Standard displa y............................ 193
Telephone menu ............................ 196
Vehicle submenu ........................... 203
Opening and closing the side trim
panels ................................................. 107
Operating safety Diagnostics connection ...................22
Operating system
see On-board computer
Outside temperature display ...........188
Overhead control panel ......................34
Override feature Rea rside windows ........................... 62 Index
13

Sensors (cleaning instructions)
.......270
Service Centre see Qualified specialist workshop
Service menu (on-board computer) .200
Service products Brake fluid ..................................... 315
Coolant (engine) ............................ 316
Engine oil ....................................... 314
Fuel ................................................ 312
Important safety notes ..................311
Washer fluid .................................. .316
Settings
Factory (on-board computer) .........204
On-board computer .......................200
Setting the air distribution ...............118
Setting the airflow ............................119
Shifting to neutral (manual trans-
mission) ............................................. 134
Short journeys (diesel particle fil-
ter) ...................................................... 146
Sidebag ................................................ 42
Side windows Convenience closing ........................81
Convenience opening ......................81
Important safety notes ....................79
Opening/closing .............................. 80
Problem (malfunction) .....................82
resetting .......................................... 81
Sliding sunroof
see Panorama sliding sunroof
Snow chains ...................................... 295
Socket Centre console .............................. 258
Luggage compartment ...................258
Points to observe before use .........257
Rea rcompartmen t......................... 258
Spare wheel
see Emergency spare wheel
Specialist workshop ............................ 22
Spectacles compartment .................245
Speed, controlling see Cruise control
Spee dLimit Assist
Activating/deactivating the warn-
ing function .................................... 198
Displayin g...................................... 198
Display message ............................ 222Display message in the multifunc-
tion displa
y.................................... 177
Function/notes ............................. 176
Important safety notes ..................176
Spee dlimiter
SPEEDTRONIC ............................... 151
Speedometer
Activating/deactivating the addi-
tional speedometer ........................200
Digita l............................................ 193
In the Instrument cluster .................28
Segments ...................................... 189
Selecting the unit of measure-
ment .............................................. 200
see Instrument cluster
SPEEDTRONIC
Deactivating variabl e..................... 153
Display message ............................ 226
Function/notes ............................. 151
Important safety notes ..................152
LIM indicator lamp .........................152
Permanent ..................................... 154
Selecting ........................................ 152
Storing the current spee d.............. 153
Variabl e......................................... 152
SRS (Supplemental Restraint Sys-
tem)
Display message ............................ 214
Introduction ..................................... 39
Warning lamp ................................. 238
Warning lamp (function) ................... 39
Starting (engine) ................................ 127
STEE RCONTROL .................................. 68
Steering (display message) ..............230
Steering wheel Adjusting (manually). .......................91
Button overview ............................... 31
Buttons (on-board computer) ......... 189
Cleaning ......................................... 272
Gearshift paddles ........................... 138
Important safety notes ....................91
Steering wheel gearshift paddles ....138
Stowage areas ................................... 244
Stowage compartment Spectacles compartment ...............245
Stowage compartments
Armrest (front) ............................... 245
Armrest (under) ............................. 24616
Index

Important safety notes
..................181
Lights displa ymessage .................. 216
Mounting dimensions ....................318
Parktroni c...................................... 165
Power supply ................................. 185
Shift range ..................................... 137
Trailer loads ................................... 320
Transmission
see Automatic transmission
see Manual transmission
Transmission position display
(DIRECT SELECTl ever)...................... 135
Transporting the vehicle ..................287
Trim pieces (cleaning instructions) .272
Trip computer (on-board com-
puter) ................................................. .193
Trip meter Calling up ....................................... 193
Resetting (on-board computer) ......194
Trip odometer
see Trip meter
Turn signals
Changing bulbs (front) ...................106
Changing bulbs (rear) ....................107
Switching on/off .............................. 98
Two-way radio
Frequencies ................................... 309
Installatio n..................................... 309
Transmission output (maximum) .... 309
Type identification plate
see Vehicle identification plate
Tyre pressure
Display message ............................ 228
Not reached (TIREFIT) ....................279
Reached (TIREFIT) ..........................279
Recommended ............................... 295
Tyre pressure loss warning
Important safety notes ..................296
Restarting ...................................... 297
Tyre pressure loss warning sys-
tem ..................................................... 296
Tyres Changing awheel .......................... 298
Checking ........................................ 293
Direction of rotatio n...................... 298
Display message ............................ 228
Grip ................................................ 148
Important safety notes ..................292M+S tyres
...................................... 294
MOExtended tyres .........................294
Replacing ....................................... 298
Service life ..................................... 293
Storing ........................................... 298
Tyr esize (data) .............................. 302
Tyr etread ...................................... 293
see Flat tyre U
Unladen weight ................................. 317
Unlocking Emergency unlocking .......................77
From inside the vehicle (central
unlocking button) ............................. 77 V
Vanity mirror (in sun visor) ..............256
Variable SPEEDTRONIC see SPEEDTRONIC
Vehicle
Correct use ...................................... 22
Data acquisition ............................... 23
Electronics ..................................... 309
Equipment ....................................... 20
Implied warranty .............................. 23
Individua lsettings .......................... 200
Leaving parked up .........................146
Locking (in an emergency) ...............78
Locking (key )................................... 72
Lowering ........................................ 302
Pulling away ................................... 128
Raising ........................................... 299
Registration ..................................... 22
Securing from rolling away ............299
Towing away .................................. 284
Tow-starting ................................... 284
Transporting .................................. 287
Unlocking (in an emergency) ...........77
Unlocking (key )................................ 72
Vehicle data ................................... 317
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 317
Vehicle dimensions ...........................317
Vehicle emergency locking ................7818
Index

Protection of the environment
Notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R monitor the vehicle's fuel consumption.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic. Returning an end-of-life vehicle
Mercedes-Benz will take back your
Mercedes-Benz to dispose of it in an environ-
mentally responsible manner, in accordance
with the European Union (EU) End of Life
Vehicles Directive.
The End of Life Vehicles Directive applies to
vehicles with a gross vehicle weight of up to
3.5 t, in accordance with national regulations.
For several years, Mercedes-Benz has been
meeting all the legal requirements for a
design which allows for recycling and re-use.
There is a network of return points and dis-
assembly plants which can recycle your vehi-
cle in an environmentally-responsible man-
ner. The options for recycling vehicles and
parts are constantly being developed and
improved. This means that your Mercedes-
Benz will also continue to meet even the
increased recycling quotas in the future in
good time. You can obtain further information
from your national Mercedes-Benz homepage
or your national hotline number. Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Owner's Manual. Country-specific
deviations are possible. Please note that your
vehicle may not be equipped with all features
described. This is also the case for systems
and functions relevant to safety. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
All the systems found in your vehicle are listed
in the original purchase agreement of your
vehicle. 20
Introduction

Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and the Service Booklet
are important documents and should be kept
in the vehicle. Operating safety
Safety notes
G
WARNING
All work on the vehicl eand, in particular, work
relevant to safety or on safety-related sys-
tems must be carried ou tataqualified spe-
cialist workshop. The specialist workshop
must have the necessary specialist knowl-
edge and tools to carry out the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. G
WARNING
Some safety systems only function when the
engine is running. You should therefore never
switch off the engine when driving .Otherwise,
the safety systems of your vehicle may not
function correctly and as a result will no lon-
ge rp rotect you and other persons as inten-
ded. In addition, there is a risk that you may
lose control of yourv ehicle and thus cause an
accident. G
WARNING
Work carried out incorrectly, or alterations
made to the vehicle, e.g. re-routing of cables
under coverings, could cause the safety sys-
tems of your vehicle to stop working properly.
The safety systems would thus no longer pro-
tecty ou and other persons as intended. In
addition, there is a risk that you may lose con-
trol of your vehicle and thus cause an acci-
dent.
All work and alterations to the vehicle, e.g.
installations or modifications, should there- fore be carried out at
aqualified specialist
workshop. G
WARNING
If work on electronic equipment and its soft-
ware is carried out incorrectly, this equipment
could stop working .The electronic systems
are networked via interfaces. Tampering with
these electronic systems could cause mal-
functions in systems which have not been
modified. Malfunctions such as these can
seriously jeopardise the vehicle's operating
safety and therefore your own safety.
You should therefore have all work and mod-
ifications to electronic components carried
out at a qualified specialist workshop. General notes
The following information applies to all com-
ponents of this vehicle that receive and/or
transmit radio waves and to COMAND:
The components of this vehicle that receive
and/or transmit radio waves are compliant
with the basic requirements and all other rel-
evant conditions of Directive 1999/5/EC.
You can obtain further information from any
Mercedes-Benz Service Centre.
The components are approved by the vehicle
manufacturer in accordance with European
Automotive EMC Directive 95/54/EC. Oper-
ation according to its intended purpose is
thus approved for your vehicle. The equip-
ment does not require certification.
The equipmen tconforms to the relevant
equipment-specific EMC specifications in
accordance with the following European
standards:
R EN 55013
R EN 55020
Therefore, adherence to the relevant specifi-
cations for electromagnetic compatibility is
guaranteed for these components.
As a result, interference caused by your com-
ponents to other electrical/electronic com- Introduction
21 Z

ponents and interference to your compo-
nents caused by other electrical/electronic
components can be largely prevented. Diagnostics connection
G
WARNING
If you connect equipment to the diagnostics
connection, it can affect the operation of the
vehicle systems. This can impair the operating
safety of your vehicle while driving. There is a
risk of accident.
Do not connect any equipment to the diag-
nostics connection. G
WARNING
Loose equipment or equipment cables that
are connected to the diagnostics connection
can obstruct the area around the pedals. The
equipment or the cables could get between
the pedals in the event of sudden braking or
acceleration. As a result, the movement of the
pedals may be impaired. There is a risk of
accident.
Do not attach any equipment or cables in the
driver footwell.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to emis-
sions monitoring information being reset.
This may lead to the vehicle failing to meet
the requirements of the nex temissions test
during the main inspection. Qualified specialist workshop
Aq ualified specialist workshop has the nec-
essary specialist knowledge, tools and quali-
fications to correctl ycarry out the work required on your vehicle
.This is especially the
case for work relevant to safety.
Observe the information in the Service Book-
let.
Always have the following work carried out at
a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
Mercedes-Ben zrecommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles to improve their quality or safety.
If you did not purchase your vehicle from an
authorised specialist dealer and your vehicle
has never been inspected at a Mercedes-
BenzS ervice Centre, it is possible that your
vehicle is not registered in your name with
Mercedes-Benz. Mercedes-Benz can only
infor myou about vehicle checks if it has your
registration data.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
InformM ercedes-Benza s soon as possible
abouta ny change in address or vehicle own-
ership. Correc
tuse G
WARNING
Various warning stickers are affixed to your
vehicle. Their purpose is to draw your atten-
tion, and the attention of others, to various
dangers. Therefore, do not remove any warn-
ing stickers unless the sticker clearly states
that you may do so. 22
Introduction