phone MERCEDES-BENZ C-CLASS 2002 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2002, Model line: C-CLASS, Model: MERCEDES-BENZ C-CLASS 2002Pages: 399, PDF Size: 16.95 MB
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Tele Aid
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Notes:
The indicator lamp in the Information button ¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
“SOS” button and the Roadside Assistance button ).
See system self-check on page 228 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button ¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ì button on the multifunction steering wheel. Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call.
Visit your Mercedes-Benz Center and have the system
checked or contact the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367 (in Canada) as
soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
• Automatic emergency – First priority
• Manual emergency – Second priority
• Roadside assistance – Third priority
• Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (altern ating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
Customer information is not available, the operator may
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Tele Aid
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need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing
ìbutton on the multifunction steering
wheel.
When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.
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Tele Aid
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Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull recessed handle in
trunk lid for minimum of 20 seconds until the “SOS”
button is flashing. The message “EMERGENCY CALL – CALL CONNECTED” appears in the multifunction
display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature. Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the recessed handle in trunk lid was pulled for more
than 20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pulling recessed handle again.
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Contents - Instrument cluster display
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Instrument
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Instrument cluster displayMalfunction and indicator
lamps in the instrument
cluster ......................................... 282
On-board diagnostic system ......... 283 Check engine malfunction
indicator lamp............................. 283
Brake warning lamp .................. 284
Supplemental restraint
system (SRS) indicator lamp .... 285
Fuel reserve warning................. 286
ABS malfunction indicator
lamp.............................................. 287
Electronic stability program
(ESP) — warning lamp ............... 288
Seat belt nonusage warning lamp ............................................288 Malfunction and indicator
lamp in the center console...... 289
AIRBAG OFF indicator lamp .... 289
Malfunction and warning messages in the
multifunction display .............. 290
DISPLAY DEFECTIVE................ 291
BATTERY / ALTERNATOR ....... 292
ANTILOCK BRAKE SYSTEM .... 293
BRAKE ASSIST........................... 293
BRAKE PAD WEAR.................... 294
BRAKE FLUID ............................ 294
PARKING BRAKE ....................... 295
SEAT BELT SYSTEM .................. 295
ELEC. STABIL. PROG.
(Electronic stability program).. 296
COOLANT (coolant level).......... 297 COOLANT
(coolant temperature) ................ 298
ENGINE OIL LEVEL ................... 299
LIGHTING SYSTEM .................... 300
LIGHT SENSOR........................... 302
DOOR............................................ 302
TRUNK OPEN ............................. 303
HOOD ........................................... 303
TELEPHONE – FUNCTION ....... 304
TELE AID ..................................... 304
WASHER FLUID.......................... 305
RESTRAINT SYSTEM ................. 306
KEY............................................... 306
FUEL RESERVE .......................... 307
UNDERVOLTAGE ........................ 307
STEERING WHEEL ADJUST. ..... 308
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Malfunction and warning messages
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TELEPHONE – FUNCTION
* C = Category, see page 290.The display appears if button í or ì on the
multifunction steering wheel is pressed and the vehicle
is not equipped with a telephone. TELE AID
* C = Category, see page 290.
1 The Tele Aid system consists of three types of response; automatic
and manual emergency, roadside assistance and information. With
this message displayed, one or more functions may not be
avai lable.
See page 228 for notes on the Tele Aid.If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Line 1 Line 2C*
FUNCTION NOT AVAILABLE! 3
Line 1Line 2C*
TELE AID VISIT WORKSHOP!
1
1
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Engine compartment
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Adding engine oil
1 Oil dipstick
2 Oil filler cap
To check the engine oil level, park vehicle on level
ground, with engine at normal operational temperature.
Check engine oil level approximately 5 minutes after
stopping the engine, allowing for the oil to return to the
oil pan. The engine oil level can be checked by either the oil
dipstick or via the multifunction display in the
instrument cluster.
Wipe oil dipstick clean prior to checking the engine oil
level. Fully insert dipstick in tube, and remove after
three seconds to obtain accurate reading.
The oil level must be between the lower
mark (min) and the upper mark (max)
on the oil dipstick.
Fill quantity between upper and lower dipstick marking
level is approximately 2.1 US qt (2.0 l).
Do not overfill the engine.
Excessive oil must be drained or siphoned. It could
cause damage to engine and catalytic converter not
covered by the Mercedes-Benz Limited Warranty.
See malfunction and warning messages on page 290 if
an engine oil level display appears on the multifunction
display when the engine is running.
Note:
See page 141 for engine oil level indicator display.
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Index
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Index
Index
AAdding engine oil........................................................... 318
Air pump ......................................................................... 322
Airbags .............................................................................. 72
ANTILOCK BRAKE SYSTEM
Malfunction and warning message........................ 293
Antilock brake system (ABS) ....................................... 272
Antitheft alarm system ................................................... 44
Ashtrays........................................................................... 211
Audio system Button and soft key operation................................. 176
Cassette mode ........................................................... 182
CD changer ................................................................ 187
CD mode ..................................................................... 186
Operating and display elements............................. 174
Operating safety ........................................................ 173
Operation.................................................................... 176
Operation Audio and telephone .............................. 173
Radio mode ................................................................ 179
Telephone operation ................................................. 190 Audio systems................................................................. 108
Cassette player .......................................................... 110
CD Player .................................................................... 109
Radio ........................................................................... 108
Automatic central locking .............................................. 40
Automatic climate control ............................................ 160 Activated charcoal filter ........................................... 168
Adjustable air outlets, rear passenger compartment ......................................................... 172
Air recirculation ........................................................ 167
Air volume, manual .................................................. 165
Basic setting............................................................... 164
Defrosting ................................................................... 166
Display and controls ................................................. 162
Dust filter.................................................................... 164
Economy mode .......................................................... 169
Front center console storage compartment ventilation..................................... 171
Residual engine heat utilization ............................. 169
Special settings ......................................................... 165
Windows fogged up on the outside ........................ 166
Automatic transmission ............................................... 246 Fluid level ................................................................... 317
Transmission selector lever, manually unlocking ............................................ 344
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Index
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Index
BBabySmart
TM airbag deactivation system..................... 69
Battery ............................................................................. 336
Block heater .................................................................... 266
Brake assist system (BAS) ............................................ 271
Bulbs See Replacing bulbs ................................................. 345
CCD changer installed ..................................................... 187
Cellular telephone ......................................................... 219
Center console .................................................................. 24
Central locking switch .................................................... 38
Central locking system ................................................... 31Automatic central locking ......................................... 40
Central locking switch ............................................... 38
Choosing global or selective mode........................... 33
Doors ............................................................................. 36
General notes............................................................... 30
Locking and unlocking with remote control .......... 33
Mechanical keys .......................................................... 35
Obtaining replacement keys ..................................... 29
Summer opening/convenience feature ................... 34 Vehicle keys ................................................................. 28
Changing wheels........................................................... 327 Inflating the collapsible spare tire ........................ 333
Storing spare wheel in wheel well ........................ 334
Check regularly and before a long trip...................... 280
Child seat See Infant and child restraint systems .................... 82
Climate control ............................................................... 152 Adjustable air outlets, rear passenger compartment ......................................................... 172
Air recirculation ........................................................ 158
Basic setting............................................................... 156
Defrosting ................................................................... 157
Display and controls ................................................. 154
Dust filter.................................................................... 155
Economy mode .......................................................... 159
Front center console storage compartment ventilation ............................................................. 171
Residual engine heat utilization ............................. 159
Special settings ......................................................... 156
Windows fogged up on the inside .......................... 157
Windows fogged up on the outside ................ 157, 166
COMAND, radio and telephone................................... 226
Combination switch ....................................................... 148
Control and operation of radio transmitters ............. 226
Coolant level ................................................................... 319
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Index
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Index
Emergency calls ........................................................ 229
Information ................................................................ 233
Initiating an emergency call ................................... 231
Roadside Assistance ................................................. 232
Telephone ......................................................................... 111 Incoming call .............................................................. 115
Redialing ..................................................................... 113
Telephone book .......................................................... 111
Telephone, general ........................................................ 220
Telephones and two-way radios ................................... 226
Telescoping steering column - malfunction and warning messages ...................... 308
The first 1 000 miles (1 500 km) ................................ 227
Tire inflation pressure .................................................. 335
Tires Rims and tires ........................................................... 374
Tool kit See Vehicle tools and air pump .............................. 322
Tow-away alarm ................................................................ 46
Towing the vehicle ......................................................... 341
Transmission selector lever, manually unlocking .................................................. 344
Trip computer .................................................................. 117
Trunk ................................................................................. 41
Trunk lid emergency release ......................................... 43
UUnlocking the vehicle with remote control ................. 33VVanity mirrors ............................................................... 205
VEHICLE (audio and central locking system) ........... 132
Vehicle keys ...................................................................... 28
Vehicle tools and air pump .......................................... 322WWa r n i n g l a m p s See Malfunction and indicator lamps in the instrument cluster............................................... 282
What you should know at the gas station ................. 278
Wheel bolts .................................................................... 332
Wheels ............................................................................ 324 Rims and tires ........................................................... 374
Where to find it ................................................................ 13
Window curtain airbag.................................................... 76
Windows See Power windows................................................... 197
Windshield washer system .......................................... 320
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