lock MERCEDES-BENZ C CLASS 2016 Owners Manual

Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Synchronizing the rolling code Pay attention to the "Important safety notes"
( Y
page 327).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you will
need to use the programming button on the door
drive control panel. The programming button
may be located in different places depending on
the manufacturer. It is usually located on the
door drive unit on the garage ceiling.
Familiarize yourself with the garage door drive
operating instructions, e.g. under "Program-
ming additional remote controls", before carry-
ing out the following steps.
Your vehicle must be within reach of the garage
door or gate opener drive. Make sure that nei-
ther your vehicle nor any persons/objects are
present within the sweep of the door or gate. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
Get out of the vehicle. X
Press the programming button on the door
drive unit.
Usually, you now have 30 seconds to initiate
the next step. X
Get into the vehicle. X
Press previously programmed button D ,

Engine compartment
Hood
Important safety notes
G WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
G WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
Opening the hood
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.330
Engine compartment
Maintenance and care

Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
G WARNING
Windshield washer concentrate could ignite if
it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
Checking coolant level
X
Park the vehicle on a level surface.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).
or X
On vehicles with KEYLESS-GO, press the
Start/Stop button twice ( Y
page 146).X
Check the coolant temperature display in the
instrument cluster ( Y
page 236).
The coolant temperature must be below
158 ‡ (70 †). X
Turn the SmartKey to position 0 in the ignition
lock ( Y
page 146).
or X
On vehicles with KEYLESS-GO, pull the Start/
Stop button from the ignition lock
( Y
page 146). X
Slowly turn cap C half a turn counter-clock-
wise to allow excess pressure to escape. X
Turn cap C further counter-clockwise and
remove it.
If the coolant is at the level of marker bar

Drivin g abroadAn extensive Mercedes-Ben z Servic e networ k is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Ben z Center.
Car e
General notes
H Environmental not e
Dispose of empty packagin g and cleanin g
cloths in an environmentally responsible man -
ner.
! Fo r cleanin g your vehicle, do no t use any of
th e following: R
dry, rough or har d clothsR
abrasiv e cleanin g agentsR
solvents R
cleanin g agents containin g solvents
Do no t scrub .
Do no t touch th e surfaces or protective films
wit h har d objects , e.g. a rin g or ic e scraper.
You could otherwise scratch or damage th e
surfaces and protective film.
! Do no t par k th e vehicle fo r an extended
period straight after cleanin g it , particularly
after havin g cleaned th e wheels wit h whee l
cleaner. Wheel cleaners could cause
increase d corrosion of th e brake discs and
brake pads/linings. Fo r this reason , you
should drive fo r a fe w minutes after cleaning.
Brakin g heat s th e brake discs and th e brake
pads/linings, thus drying them. The vehicle
can then be parked.
Regular car e of your vehicle is a condition fo r
retainin g th e qualit y in th e lon g term .
Use car e products and cleanin g agents recom -
mended and approved by Mercedes-Benz. Washing th e vehicle an d cleaning th e
paintwor k
Automatic car was h
G WARNING
Brakin g efficiency is reduce d after washin g
th e vehicle. There is a ris k of an accident.
Afte r th e vehicle has bee n washed, brake
carefully whil e payin g attention to th e traffic
condition s until full braking powe r is restored .
! If DISTRONIC PLU S or th e HOLD function is
activated, th e vehicle brake s automatically in
certain situations.
To preven t damage to th e vehicle, deactivat e
DISTRONIC PLU S and th e HOLD function in
th e followin g or other similar situations: R
when towin g th e vehicle R
in th e car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleanin g agents . These cleanin g agents can
damage th e paintwor k or plasti c parts .
! Mak e sur e that : R
th e sid e windows and th e slidin g sunroof
are full y closed. R
th e ventilation/heatin g is switched of f (the
OF F butto n has bee n pressed).R
th e windshield wipe r switch is at position 0 .R
th e 360° camera or rea r vie w camera is
switched off.
The vehicle may otherwise be damaged .
! If th e SmartKey is within th e rea r detection
range of KEYLESS-GO , th e followin g situa-
tions, fo r example, co uld l ead to th e u
ninten -
tional opening of th e trunk :R
usin g a car wash R
usin g a powe r washer
Mak e sur e that th e SmartKey is at leas t 10 ft
(3 m) away from th e vehicle.
! Mak e sur e that th e automatic transmissio n
is in neutral position N when washin g your
vehicle in a tow-through car wash . The vehicle
may otherwise be damaged .R
Operatin g wit h th e SmartKey:
Do no t remov e th e SmartKey from th e igni-
tion lock. Do no t ope n th e driver's doo rCare 335
Maintenance and care Z

when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position D or R the automatic trans-
mission will automatically switch to park
position P and block the wheels.R
Operating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position D or R the automatic transmission
will automatically switch to park position P
and block the wheels.
Observe the following to make sure that the
automatic transmission stays in position N neu-
tral:
Operating with the SmartKey and Start/Stop
button: X
Make sure that the ignition is switched on. X
Make sure that the vehicle is stationary. X
Depress and hold the brake pedal.
Operating with the Start/Stop button only: X
Engage park position P .X
Release the brake pedal. X
Remove Start/Stop button from ignition lock
( Y
page 146).X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button: X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake, if neces-
sary. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre- wash it bef ore
c leaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield. Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
tires R
door gaps, roof gaps, joints, etc. R
electrical components R
battery R
connectors336
Care
Maintenance and care

Cleaning the mirror turn signals
! Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals. X
Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning AIRPANEL
! If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm ) betwee n the vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
Vehicles with AIRPANEL have shutters in the
radiator trim. If the vehicle is very dusty, the
adjustment range of the shutters may be restric-
ted. The actuation mechanics of the radiator
trim must then be cleaned with a power washer.
X
Turn the SmartKey to position 2 in the ignition
lock.
Shutters C open automatically after approx-
imately 120 seconds. X
Clean the location points of shutters D in the
radiator trim with a power washer.
Cleaning the sensors
! If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm ) betwee n the vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer. X
Clean sensors C of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
! Do not clean the camera lens and the area
around the rear view camera or 360°camera
with a high-pressure water jet.
X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2 in the igni-
tion lock. X
Open the camera cover for cleaning via the
multimedia system (see separate operating
instructions). X
To clean the camera: use clean water and a
soft cloth to clean camera lens C .
360°camera: if you drive at speeds above
20 mph (30 km/h) or with the key in position 0
or 1 in the ignition lock, the cover of the 360°
camera closes automatically. Care 339
Maintenance and care Z

12 V socket: ( Y
page 319)
Observe the notes on the cigarette lighter
( Y
page 319). Observe the notes on sockets
( Y
page 319).X
Turn the SmartKey to position 1 in the ignition
lock ( Y
page 146).X
Press on and off switch

X
Stow the tire sealant bottle and the tire infla-
tion compressor. X
Pull away immediately .X
Stop after driving for approximately ten
minutes and check the tire pressure with the
tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
G WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In cases such as the one mentioned above,
contact an authorized Mercedes-Benz Cen-
ter. Or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada). X
Correct the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the driver's
side B-pillar or the tire pressure table in the
fuel filler flap for values. X
To increase the tire pressure: switch on the
tire inflation compressor.
X
To reduce the tire pressure: depress pres-
sure release button C next to pressure
gauge D .X
When the tire pressure is correct, unscrew the
filler hose from the valve of the sealed tire. X
Screw the valve cap onto the tire valve of the
sealed tire. X
To remove the tire sealant bottle from the tire
inflation compressor, press together the lock-
ing tabs on the yellow cap. X
Pull the tire sealant bottle out of the tire infla-
tion compressor.
The filler hose remains attached to the tire
sealant bottle. X
Drive to the nearest qualified specialist work-
shop and have the tire changed there. X
Have the tire sealant bottle and the filler hose
replaced as soon as possible at a qualified
specialist workshop. X
Have the tire sealant bottle replaced every
four years at a qualified specialist workshop.
Battery (vehicle)
12 V battery – important safety notes PLUG-IN HYBRID vehicles are equipped with a
12 V battery and a high-voltage battery. The fol-
lowing notes refer to the 12 V battery. Notes on
the high-voltage battery can be obtained in the
"High-voltage battery – important safety notes"
section ( Y
page 349).
Special tools and expert knowledge are required
when working on the battery, e.g. removal and
installation. You should therefore have all work
involving the battery carried out at a qualified
specialist workshop.
G WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or theBattery (vehicle) 347
Breakdown assistance Z

Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
! Always have work on batteries carried out at
a qualified specialist workshop. Should it, in
exceptional circumstances, be absolutely
necessary to disconnect the 12-volt battery
yourself, observe the following: R
secure the vehicle to prevent it from rolling
away. R
switch off the ignition. R
always disconnect the negative terminal
clamp first, followed by the positive termi-
nal clamp.
After the battery has been disconnected, the
transmission is locked in position P .
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Electrolyte or battery acid is corro-
sive. Avoid contact with skin, eyes or
clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Immediately rinse electrolyte or acid
splashes off with clean water. Con-
tact a physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
The vehicle battery, like other batteries, can dis-
charge over time if you do not use the vehicle. In
this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus
conserving battery power.
PLUG-IN HYBRID vehicles: if the battery
charge is sufficient, the high-voltage battery can
also supply the 12 V battery. This only happens
if the condition of charge of the 12 V battery
requires this, e.g. after using electrical consum-
ers for an extended period with the engine
switched off. As the on-board voltage is contin-
uously monitored this can also be performed
when the engine is switched off. The condition of
charge of the 12 V battery and the on-board
voltage are thereby kept stable for a longer
period.
High-voltage battery – important
safety notes Only PLUG-IN HYBRID vehicles are equipped
with a high-voltage battery.
G DANGER
The vehicle's high-voltage electrical system is
under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may beBattery (vehicle) 349
Breakdown assistance Z

Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jumper cables.
Observe the following points: R
The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device. R
You may only jump-start the vehicle when the engine and exhaust system are cold. R
Only jump-start from batteries with a 12 V voltage rating. R
Only use jumper cables which have a sufficient cross-section and insulated terminal clamps. R
If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly. R
Make sure that the two vehicles do not touch.
Make sure that: R
the jumper cables are not damaged. R
when the jumper cables are connected to the battery, uninsulated sections of the terminal clamp
do not come into contact with other metal sections. R
the jumper cables cannot come into contact with parts which can move when the engine is
running, such a s the V-belt pulley or the fan.X
Secure the vehicle by applying the electric parking brake. X
Shift the transmission to position P .X
Make sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position 0 in the ignition lock and remove it
( Y
page 146). X
Switch off all electrical consumers, e.g. rear window defroster, lighting, etc. X
Open the hood.
Position number