lock MERCEDES-BENZ C CLASS 2016 Repair Manual

Problems with the windshield wipers Problem
Possible causes/consequences and P Solutions
The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated. X
For safety reasons, you should remove the SmartKey from the igni-
tion lock.
or X
Switch off the engine using the Start/Stop button and open the
driver's door. X
Remove the cause of the obstruction. X
Switch the windshield wipers back on.
The windshield wipers
fail completely. The windshield wiper drive is malfunctioning. X
Select another wiper speed on the combination switch. X
Have the windshield wipers checked at a qualified specialist work-
shop.
The windshield washer
fluid from the spray noz-
zles no longer hits the
center of the windshield. The spray nozzles are misaligned. X
Have the spray nozzles adjusted at a qualified specialist workshop.128
Windshield wipers
Lights and windshield wipers

Notes on using automatic climate
control
Optimum use of the automatic climate
control The following contains notes and recommenda-
tions on optimum use of the dual-zone or 3-zone
automatic climate control. R
Activate climate control using the X
rocker switch. The indicator lamp above the
X rocker switch lights up. The "Cooling
with air dehumidification" function is not acti-
vated automatically in automatic mode. If
necessary, activate this function
( Y
page 133).R
Set the temperature to 72 ‡ (22 †). R
Only use the "Windshield defrosting" function
briefly until the windshield is clear again. R
Only use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up,
since no fresh air is drawn into the vehicle in
air-recirculation mode. R
Vehicles with 3-zone automatic climate con-
trol or PLUG-IN HYBRID: use the "residual
heat" function if you want to heat or ventilate
the vehicle interior when the ignition is
switched off. The residual heat function can
only be activated or deactivated with the igni-
tion switched off. The residual heat function is
switched off when the ignition is switched on.
DYNAMIC SELECT switch (except
Merc edes-AMG vehicles)You can choose between various drive programs
with the DYNAMIC SELECT switch
( Y
page 154).
If you have selected drive program E :R
the cooling output is reduced when cooling R
when heating, the electrical heater booster is
deactivated and heat output is reduced as a
result R
the rear window defroster running time is
reduced
If you have selected drive program C , S or S+ ,
the current climate settings are maintained. ECO start/stop function During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button ( Y
page 151).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Switch on climate control primarily using the
X rocker switch ( Y
page 133).
Switching on/off X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146). X
To switch on: set the airflow to level 1 or
higher using the H rocker switch.X
To switch off: set the airflow to level 0 using
the H rocker switch.
i 3-zone automatic climate control: when cli-
mate control is switched off, "OFF" appears in
the rear-compartment display.132
Operating the climate control systems
Climate control

Switching cooling with air dehumidification on/off
General notes If you deactivate the "Cooling with air-dehumidification" function, the air inside the vehicle will not
be cooled. The air inside the vehicle will also not be dehumidified. The windows can fog up more
quickly. Therefore, deactivate the cooling with air-dehumidification function only briefly.
For vehicles without a hybrid drive system, the "Cooling with air dehumidification" function is avail-
able when the engine is running. For hybrid vehicles, the "Cooling with air dehumidification" function
is also available via the electric refrigerant compressor when the engine is not running. The air inside
the vehicle is cooled and dehumidified according to the temperature selected.
Condensation may drip from the underside of the vehicle when it is in cooling mode. This is normal
and not a sign that there is a malfunction.
Activating/deactivating X
Press the Z rocker switch up or down.
The indicator lamp above the rocker switch lights up or goes out.
Problems with the "Cooling with air dehumidification" function Problem
Possible causes/consequences and P Solutions
The indicator lamp over
the Z rocker switch
flashes three times or
remains off. The cooling
with air dehumidification
function cannot be acti-
vated via the multimedia
system any longer
( Y
page 303). Cooling with air dehumidification has been deactivated due to a mal-
function. X
Visit a qualified specialist workshop.
Setting climate control to automatic
General notes In automatic mode, the set temperature is main-
tained automatically at a constant level. The
system automatically regulates the temperature
of the dispensed air, the airflow and the air dis-
tribution.
The "Cooling with air dehumidification" function
is activated automatically in automatic mode. Automatic control X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146). X
Set the desired temperature using the

above the X rocker switch goes out. The
function which has not been changed manually,
however, continues to be controlled automati-
cally. When the manually set function switches
back to automatic mode, the indicator lamp
above the X rocker switch lights up again.
Adjusting the climate mode settings This function is only available with dual-zone
automatic climate control on vehicles for Can-
ada.
In automatic mode you can select the following
airflow settings for the driver's and front-
passenger areas:
FOCUS high airflow, slightly cooler setting
MEDIUM medium airflow, standard setting
DIFFUS El ow airflow, slightly warmer and draft-
free settingX
To set: set the climate mode using the mul-
timedia system ( Y
page 303).
Setting the temperature
Dual-zone automatic climate control Dual-zone automatic climate control: the tem-
perature for the driver's and front-passenger
side can be set individually. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
To increase or reduce: press the

Setting the airflow
Adjusting the front-compartment air-
flow X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
To increase or reduce: press the H
rocker switch up or down.
Setting the rear compartment airflow
using the rear control panel It is only possible to set the airflow using the rear
control panel on vehicles with 3-zone automatic
climate control. You can set the airflow sepa-
rately for the front and rear compartment. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
To increase or reduce: press the upper or
lower section of the

Problems with the rear window defroster Problem
Possible causes/consequences and P Solutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged. X
Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes You can also temporarily deactivate the flow of
fresh air manually if unpleasant odors are enter-
ing the vehicle from outside. The air already
inside the vehicle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Switching on/off X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
To activate: press the r rocker switch up
or down.
The indicator lamp above the r rocker
switch lights up.
Air-recirculation mode switches on automati-
cally: R
at high outside temperatures R
at high levels of pollution (3-zone automatic
climate control only) R
in a tunnel (vehicles with a navigation system
only)
The indicator lamp above the r rocker
switch is not lit when automatic air-recirculation
mode is activated. Outside air is added after
about 30 minutes. X
To deactivate: press the r rocker switch
up or down.
The indicator lamp above the r rocker
switch goes out. Air-recirculation mode deactivates automati-
cally: R
after approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †) R
after approximately five minutes if cooling
with air dehumidification is deactivated R
after approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with air dehumidifica-
tion" function is activated
Switching the residual heat on or off
General notes The residual heat function is only available with
3-zone automatic climate control on vehicles for
Canada.
Once the engine is switched off, it is possible to
make use of the residual heat of the engine to
continue heating or ventilating the front com-
partment of the vehicle for approximately
30 minutes. The heating or ventilation time
depends on the interior temperature that has
been set.
Switching on/off X
Turn the SmartKey to position 0 in the ignition
lock or remove it ( Y
page 146).X
To switch on: press the ! rocker switch
up or down.
The indicator lamp above the ! rocker
switch lights up.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.Operating the climate control systems 137
Climate control

Pre-entry climate control via SmartKey
General notes The "Pre-entry climate control via SmartKey" function is only available in PLUG-IN HYBRID vehicles.
Before getting in, the driver's seat area or the whole interior can be briefly warmed or ventilated in
advance with the air from the air vents being pre-cooled.
The high-voltage battery must be sufficiently charged before "Pre-entry climate control via Smart-
Key" can be activated.
When the vehicle is pre-cooled, the following functions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is pre-heated, the following functions are activated if required: R
Climate control system R
Blower R
Seat heating R
Steering wheel heating R
Exterior mirror heating R
Rear window defroster
If you have switched on the perfume atomizer or ionization using the multimedia system, these will
be activated together with pre-entry climate control.
Activate the perfume atomizer ( Y
page 303).
Activate ionization ( Y
page 303).
Activating or deactivating "Pre-entry climate control via SmartKey" Before "Pre-entry climate control via SmartKey" can be activated, you must activate the function via
the multimedia system ( Y
page 303).X
To activate pre-entry climate control via SmartKey: unlock the vehicle with the SmartKey or
KEYLESS-GO.
The climate control functions are activated for up to 5 minutes for pre-heating and pre-cooling.
To deactivate "Pre-entry climate control via SmartKey": "Pre-entry climate control via Smart-
Key" switches off automatically when the engine is started.
The following functions remain active after the engine is started: R
Seat heating (heating) R
Seat ventilation (ventilation) R
Perfume atomizer R
Ionization
An activated "Pre-entry climate control via SmartKey" function can be deactivated using the rocker
switch ( Y
page 143). Operating the climate control systems 141
Climate control Z

Activate the perfume atomizer ( Y
page 303).
Activate ionization ( Y
page 303).
Setting the departure time You can set the departure time using the on-
board computer or via the online access to the
vehicle. The activation of the "Pre-entry climate
control at departure time" function can be linked
to this departure time. Your vehicle will then be
cooled or heated until the desired temperature
is reached in time for the set departure time.
"Pre-entry climate control at departure time" will
be activated a maximum of 55 minutes before
departure. If the departure is delayed, the vehi-
cle will be heated or cooled for another five
minutes. X
To set the departure time: set the departure
time using the on-board computer
( Y
page 249). Set the departure time via the
online access to the vehicle ( Y
page 176).X
To activate or deactivate "Pre-entry cli-
mate control at departure time": activate
or deactivate "Pre-entry climate control at
departure time" via the multimedia system
( Y
page 303). Set the "Pre-entry climate con-
trol at departure time" via the online access to
the vehicle ( Y
page 176).
When activating the "Pre-entry climate control
at departure time" function: you can select
whether only the driver's area or also the front-
passenger area should be heated or cooled.
The "Pre-entry climate control at departure
time" function switches off automatically when
the
vehicle is started. The following functions
remain active: R
Seat heating R
Seat ventilation R
Steering wheel heating R
Perfume atomizer R
Ionization
Switching off "Pre-entry climate control at
departure time": the activated "Pre-entry cli-
mate control at departure time" can be switched
off using the rocker switch ( Y
page 143).
Activating or deactivating "Immediate
pre-entry climate control" using the
rocker switch
You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at the desired temperature. This means, for exam-
ple, that the vehicle interior continues to be
cooled or heated if the journey is interrupted for
up to 50 minutes and the interior temperature is
kept constant.
X
To activate or deactivate "Immediate pre-
entry climate control": press rocker
switch C up or down.
The blue or red indicator lamp above the
rocker switch lights up or goes out.
The colors of the indicator lamps in rocker
switch C have the following meanings: R
blue: cooling activated R
red: heating activated R
yellow: departure time is preselected
Air vents
Important safety notes
G WARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes: R
keep the air inlet between the windshield and
the hood free of blockages, such as ice, snow
or leaves. R
never cover the air vents or air intake grilles in
the vehicle interior. Air vents 143
Climate control Z

G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If the parking brake has not been fully
released when driving, the parking brake can: R
overheat and cause a fire R
lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Observe the important safety notes for PLUG-IN
HYBRID vehicles ( Y
page 44). SmartKey positions
SmartKey
Z
To remove the SmartKey G
Power supply for some consumers, such as
the windshield wipers H
Ignition (power supply for all consumers)
and drive position I
To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Vehicles with AIRPANEL: you can open the
shutters in the radiator trim by turning the
SmartKey to position 2 in the ignition lock. After
approximately 120 seconds the shutters open
automatically. Further information on opening
and cleaning the shutters ( Y
page 339).
Start/Stop button
General notes
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.146
Driving
Driving and parking

To start the vehicle without actively using the
SmartKey: R
the Start/Stop button must be inserted in the
ignition lock. R
the SmartKey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO ( Y
page 82).
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time: R
you will not be able to switch on the ignition
with the Start/Stop button. R
you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door ( Y
page 88), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button
C
Start/Stop button
D
Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting the engine or lights up while driving
( Y
page 288).
If Start/Stop button C has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition. X
To switch on the power supply: press
Start/Stop button C once.
The power supply is switched on. You can now
activate the windshield wipers, for example.
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop button C twice when in
this position X
To switch on the ignition: press Start/Stop
button C twice.
The ignition is switched on.
The ignition is switched off again if: R
you do not start the engine from this position
within 15 minutes R
you press Start/Stop button C twice when in
this position
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop button C twice when in
this position
Removing the Start/Stop button You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between Start/Stop
button mode and SmartKey operation when the
transmission is in position P .X
Remove Start/Stop button C from ignition
lock D .
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle: R
the vehicle can be started using the Start/
Stop button R
the electrically powered equipment can be
operated Driving 147
Driving and parking Z