lock MERCEDES-BENZ C CLASS 2016 Owners Manual

Switching on Blind Spot Assist X
Make sure that Blind Spot Assist
( Y
page 248) is activated in the on-board
computer. X
Turn the SmartKey to position 2 in the ignition
lock.
Warning lamps C in the exterior mirrors light
up red until the engine is started.
Display in the assistance graphic
When Blind Spot Assist is activated, gray radar
waves propagating backwards appear next to
the vehicle in the assistance display in the mul-
tifunction display. Above a speed of 20 mph
(30 km/h), the color of the radar waves in the
assistance display changes to green C . Blind
Spot Assist is then ready for use.
Lane Keeping Assist
General notes
Lane Keeping Assist monitors the area in front of
your vehicle by means of multifunction cam-
era C which is attached behind the top of the
windshield. Active Lane Keeping Assist detects
lane markings on the road and can warn you
before you leave your lane unintentionally. This function is available in the range between
40 mph and 120 mph (60 km/h and 200 km/h).
A warning may be given if a front wheel passes
over a lane marking. It will warn you by means of
intermittent vibration in the steering wheel for
up to 1.5 seconds.
Important safety notes
G WARNING
Lane Keeping Assist may not always clearly
recognize lane markings.
In this case, Lane Keeping Assist may: R
give an unnecessary warning R
not give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and stay in lane, in particular if
warned by Lane Keeping Assist.
G WARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is
a risk of an accident.
You should always steer, brake or accelerate
yourself, in particular if warned by Lane Keep-
ing Assist.
If you fail to adapt your driving style, Lane Keep-
ing Assist can neither reduce the risk of an acci-
dent nor override the laws of physics. Lane
Keeping Assist cannot take into account the
road, traffic and weather conditions. Lane Keep-
ing Assist is merely an aid. You are responsible
for the distance to the vehicle in front, for vehi-
cle speed, for braking in good time and for stay-
ing in your lane.
The Lane Keeping Assist does not keep the vehi-
cle in the lane.
The system may be impaired or may not function
if: R
there is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,
fog or spray R
there is glare, e.g. from oncoming traffic, the
sun or reflections (e.g. when the road surface
is wet) R
the windshield is dirty, fogged up, damaged or
covered, for instance by a sticker, in the vicin-
ity of the camera218
Driving systems
Driving and parking

If a course-correcting brake application occurs,
red warning lamp C flashes in the exterior mir-
ror and a dual warning tone sounds. In addition,
display D underlining the danger of a side col-
lision appears in the multifunction display.
In very rare cases, the system may make an
inappropriate brake application. A course-cor-
recting brake application may be interrupted at
any time if you steer slightly in the opposite
direction or accelerate.
The course-correcting brake application is avail-
able in the speed range between 20 mph
(30 km/h) and 120 mph (200 km/h).
Either no braking application, or a course-cor-
recting brake application adapted to the driving
situation occurs if: R
there are vehicles or obstacles, e.g. crash
barriers, located on both sides of your vehicle. R
a vehicle approaches you too closely at the
side. R
you have adopted a sporty driving style with
high cornering speeds. R
you clearly brake or accelerate. R
a driving safety system intervenes, e.g. ESP ®
or PRE-SAFE ®
Brake.R
ESP ®
is switched off.R
a loss of tire pressure or a defective tire is
detected.
Switching on Active Blind Spot Assist X
Make sure that Active Blind Spot Assist is
activated in the on-board computer
( Y
page 248).X
Turn the SmartKey to position 2 in the ignition
lock.
Warning lamps C in the exterior mirrors light
up red for approximately 1.5 seconds. Gray
radar waves propagating backwards appear
next to the vehicle in the assistance display in
the multifunction display. Active Lane Keeping Assist General notes
Active Lane Keeping Assist monitors the area in
front of your vehicle by means of multifunction
camera C at the top of the windshield. Various
different areas to the front, rear and side of your
vehicle are also monitored with the aid of the
radar sensor system. Active Lane Keeping
Assist detects lane markings on the road and
can warn you before you leave your lane unin-
tentionally. If you do not react to the warning, a
lane-correcting application of the brakes can
bring the vehicle back into the original lane.
Important safety notes If you fail to adapt your driving style, Active Lane
Keeping Assist can neither reduce the risk of
accident nor override the laws of physics. Active
Lane Keeping Assist cannot take account of
road and weather conditions. It may not recog-
nize traffic situations. Active Lane Keeping
Assist is only an aid. You are responsible for the
distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
your lane.
Active Lane Keeping Assist cannot continuously
keep your vehicle in its lane.
G WARNING
Active Lane Keeping Assist cannot always
clearly detect lane markings.
In such cases, Active Lane Keeping Assist
can: R
give an unnecessary warning and then
make a course-correcting brake application
to the vehicle R
not give a warning or intervene
There is a risk of an accident.222
Driving systems
Driving and parking

Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
'M
Q ' (USA only), M (Canada only): the red brake system warning lamp is lit
while the engine is running.
PLUG-IN HYBRID vehicles: the red brake system warning lamp is shown in the
READY driving status.
A warning tone also sounds.
There is not enough brake fluid in the brake fluid reservoir.
G WARNING
The braking effect may be impaired.
There is a risk of an accident. X
Pull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances. X
Secure the vehicle against rolling away ( Y
page 177).X
Do not add brake fluid. Adding more will not correct the malfunction. X
Consult a qualified specialist workshop. X
Observe the additional display messages in the multifunction display.
'
Q USA only: the red brake system warning lamp is lit while the engine is running.
The multifunction display also shows a display message with the & symbol.
The brake pads/linings have reached their wear limit. X
Visit a qualified specialist workshop.
%
Q The yellow ABS warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles: the yellow ABS warning lamp is shown in the READY
driving status.
ABS (anti-lock braking system) is malfunctioning.
If there is an additional warning tone, the EBD (electronic brake force distribution)
is malfunctioning.
Other driving systems and driving safety systems may also be faulty.
G WARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident. X
Observe the additional display messages in the multifunction display. X
Drive on carefully. X
Visit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the navigation system or the automatic transmission, will not be available.Warning and indicator lamps in the instrument cluster 289
On-board computer and displays Z

Stowage areas
Loading guidelines
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load: R
Never exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden- tification plate on the B-pillar of the driver's
door. R
The trunk is the preferred place to carry
objects. R
Position heavy loads as far forwards as pos-
sible and as low down in the trunk as possible. R
The load must not protrude above the upper
edge of the seat backrests. R
Always place the load behind unoccupied
seats if possible. R
Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection.
Stowage spaces
Important safety notes
G WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction. R
Always stow objects so that they cannot be
thrown around in such situations. R
Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets. R
Close the lockable stowage spaces before
starting a journey. R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
Observe the loading guidelines ( Y
page 308).308
Stowage areas
Stowage and features

Stowage compartments in the front Glove box X
To open: pull handle C and open glove box
flap D .X
To close: fold glove box flap D upwards until
it engages.
Objects in A4 format or an iPad ®
, for example,
can be stored in the glove box. For vehicles with
a perfume atomizer ( Y
page 138) the storage
space of the glove box is restricted.
The glove box can only be locked and unlocked
using the mechanical key. X
To lock: insert the mechanical key into the
lock and turn it 90° clockwise to position H .X
To unlock: insert the mechanical key into the
lock and turn it 90° counter-clockwise to
position G . Eyeglasses compartment X
To open: press marking C .
The eyeglasses compartment opens down.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion.
Stowage compartment in the front center
console
X
Briefly press trim D in the direction of the
arrow.
Cover C swings upwards.
Stowage compartment under the armrest
X
To open: press button C at the front.
The stowage space opens.Stowage areas 309
Stowage and features Z

X
Adjust the head restraints if necessary
( Y
page 107). X
Move the driver's or front-passenger seat
back if necessary.
You should always engage the rear seat backr-
ests if you do not need the through-loading fea-
ture. This will prevent unauthorized access to
the trunk from the vehicle interior.
Locking the center rear seat backrest
In order to prevent the trunk from being
accessed by unauthorized persons, the center
seat backrest can be locked using a catch. The
center seat backrest can only be folded forward
together with the left seat backrest. X
To lock: fold the left and center seat backr-
ests forward. Make sure that the center and
left seat backrests are engaged and joined
together. X
Slide catch C upwards.
The release mechanism of the center seat
backrest is locked. X
To unlock: fold the left and center seat backr-
ests forward. X
Slide catch C downwards.
Securing cargo
Cargo tie-down rings
Observe the following notes on securing loads: R
Observe the loading guidelines ( Y
page 308).R
Secure the load using the cargo tie-down
rings. R
Distribute the load on the cargo tie-down
rings evenly. R
Do not use elastic straps or nets to secure a
load, as these are only intended as an anti-slip
protection for light loads. R
Do not route tie-downs across sharp edges or
corners. R
Pad sharp edges for protection.
Vehicles with the through-loading feature in the
rear bench seat: X
Fold up the cargo tie-down rings next to the
rear seat backrest and put them through the
slots in the carpet.
Bag hook
G WARNING
The bag hooks cannot restrain heavy objects
or items of luggage. Objects or items of lug-
gage could be flung around and thereby hit
vehicle occupants when braking or abruptly
changing directions. There is a risk of injury.
Only hang light objects on the bag hooks.
Never hang hard, sharp-edged or fragile
objects on the bag hooks.
! The bag hook can bear a maximum load of
6.6lbs (3kg) and should not be used to secure
a load.Stowage areas 313
Sto wag e an d features Z

must therefore ensure that you observe the roof
carrier manufacturer's installation instructions.
Vehicles with a panorama roof with power
tilt/sliding panel: the panorama roof with
power tilt/sliding panel cannot be opened if a
roof carrier is installed. The panorama roof with
power tilt/sliding panel can still be raised to
allow ventilation of the vehicle interior.
If the panorama roof with power tilt/sliding
panel makes contact with a roof carrier
approved by Mercedes-Benz, the sunroof will
lower slightly but remain raised at the rear.
Attaching the roof carrier
X
Open covers C carefully in the direction of
the arrow. X
Fold covers C upwards.X
Only secure the roof carrier to the anchorage
points under covers C .X
Observe the manufacturer's installation
instructions.
Features
Cup holder
Important safety notes
G WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction. R
Always stow objects so that they cannot be
thrown around in such situations. R
Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets. R
Close the lockable stowage spaces before
starting a journey. R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
! Only use the cup holders for containers of
the right size and which have lids. The drinks
could otherwise spill.
! Do not expose drinks bottles in the cup
holder in the center console to continuous,
strong and direct sunlight. The passenger
compartment in the area of the center con-
sole can otherwise be damaged by the con-
centrated and reflected sunlight.
Observe the loading guidelines ( Y
page 308).
Cup holder in the front-compartment
center console
If you remove the cup holder insert, you can use
the resulting compartment for stowage. X
To open: open the stowage compartment
( Y
page 309). X
To remove: slide catch

X
To extend: pull the roller sunblind out by
tab C and hook it onto retainers D at the top
of the window.
Rear window roller sunblind
Important safety notes
G WARNING
Parts of the body could be trapped in the
sweep of the roller sunblind when the roller
sunblind is extended or retracted. There is a
risk of injury.
When extending or retracting make sure that
no parts of the body are in the sweep of the
roller sunblind. Briefly press the button again
if someone becomes trapped. The opening or
closing process is briefly stopped. The roller
sunblind then returns to its initial position.
! Make sure that the roller sunblind can move
freely. Otherwise, the roller sunblind or other
objects could be damaged.
Extending/retracting the roller sun-
blind
X
Turn the SmartKey to position 1 or 2 in the
ignition lock ( Y
page 146).X
To extend or retract: briefly press button C .
The roller sunblind fully extends or fully
retracts. X
To stop: briefly press button C again.
The roller sunblind stops briefly and moves
back into the out-of-use position. Ashtray
Front ashtray
! The stowage space under the ashtray is not
heat resistant. Before placing lit cigarettes in
the ashtray, make sure that the ashtray is
properly engaged. Otherwise, the stowage
space could be damaged.
Example X
To open: open the stowage compartment
( Y
page 309). X
Push the cover of the ashtray upwards at its
right side

Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles. Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines:324
Features
Stowage and features

Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest authorized Mercedes-
Benz Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. The Roadside Assistance Connected mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request for Vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? message appears in the
display. X
Press the Yes button to confirm the message. X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 146). X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Active message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
page 32). Features 325
Stowage and features Z