MERCEDES-BENZ C-CLASS ESTATE 2014 Owners Manual

Display messages
Possible causes/consequences and
M
MSolutions Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open/not fully closed and the transmission is
in position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident. X Shift the transmission to position P.
X Safeguard the vehicle against rolling away (Y page 211).
X Close the driver's door fully. Without changing Without changing
gear, gear,
consult
consult work‐
work‐
shop
shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. Only select Park Only select Park
(P) when vehicle (P) when vehicle
is stationary is stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.Clutch overheated Clutch overheated
Avoid Avoid
pulling
pulling away
away
Engage/disengage
Engage/disengage
clutch quickly if clutch quickly if
req. req. The clutch is under considerable load and the permitted operating
temperature has been exceeded. A warning tone also sounds.
Avoid frequent pulling away and driving at walking pace over lon-
ger distances.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 211).
X Leave the engine running.
The clutch is cooled more quickly with the engine running.
or X If possible, continue driving at a steady speed.
X Remove your foot from the clutch pedal and do not allow the
clutch to slip.
The clutch may also cool down during the journey.
It may take several minutes for it to cool down. When the clutch
has cooled down, the display message disappears. The clutch is
fully operational again. 348
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 211).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Visit a qualified specialist workshop. C C At least one door is open. A warning tone also sounds.
X Close all doors. j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
G WARNING
If the ball coupling is not engaged, the trailer may come loose.
There is a risk of an accident. X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 211).
X Engage the trailer coupling's ball coupling in the end position
(Y page 288). &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
available again available again
after engine start after engine start Hybrid vehicles: with the engine switched off, you have attempted
to switch on the pre-entry climate control more than twice.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. Display
messages
349On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
inoperative inoperative
HV
HVbat‐
bat‐
tery low
tery low Hybrid vehicles: the on-board voltage is too low.
The pre-entry climate control cannot be switched on.
X Drive for a considerable distance.
The battery charges. The pre-entry climate control is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
Function Function
available
available
again
again after
afterengine
engine
start
start Vehicles with BlueEFFICIENCY package: you have attempted to
switch on the pre-entry climate control (eHeat/eVent) more than
3 times with the engine switched off.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera- tional again. &
inoperative Bat‐ inoperative Bat‐
tery low tery low The on-board voltage is too low.
The auxiliary heating (Y
page 176) has switched itself off. The
auxiliary heating or pre-entry climate control (eHeat/eVent) can-
not be switched on.
X Drive for a considerable distance.
The battery charges. The auxiliary heating or the auxiliary cli-
mate control ("eHeat/eVent" function) is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 176).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Man. Owner's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat- ing, waiting several minutes between each attempt
(Y page 176).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. 350
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 211).
X Do not drive on and consult the nearest qualified specialist
workshop. _
Before starting Before starting
the engine, turn the engine, turn
the the
steering
steering wheel.
wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone No ser‐
Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 398). Display
messages
351On-board computer and displays Z

Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The key battery is discharged.
X Replace the batteries (Y page 94).Â
Key not detected Key not detected
(white display mes-
sage) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected: X Insert the key into the ignition lock and turn it to the desired
position. Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 211).
X Locate the key.
X Press aon the steering wheel to confirm the display mes-
sage. 352
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Because there is interference from a strong source of radio waves,
the key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 211).
X Insert the key into the ignition lock and bring into key mode. Â
Remove starting Remove starting
button, then button, then
insert key insert key The key is continually undetected.
The key detection function has a temporary malfunction or is
faulty. A warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for
6 seconds after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten
their seat belts.
X Fasten your seat belt (Y page 49).ü
N
Only for certain countries: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 49).
The warning tone ceases. Wa
rning and indi cator lamps in the instrument cluster
353On-board computer and displays Z

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
The red seat belt warning lamp lights up after the engine starts, as soon as
the driver's or the front-passenger door is closed.
The driver or passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 49).
The warning lamp goes out.
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow them in a
secure place.
The warning lamp goes out. ü
N
The red seat belt warning lamp flashes and an intermittent audible warning
sounds.
The driver or passenger has not fastened their seat belt. At the same time, you are driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Fasten your seat belt (Y page 49).
The warning lamp goes out and the intermittent warning tone ceases.
There are objects on the front-passenger seat. At the same time, you are
driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Remove the objects from the front-passenger seat and stow them in a
secure place.
The warning lamp goes out and the intermittent warning tone ceases. 354
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Safety systems
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions J
N
The yellow brake system warning lamp lights up while the engine is running
or the ECO start/stop function is activated.
Hybrid vehicle: the yellow brake system warning lamp is shown in driving
condition READY.
G WARNING
The brake system is malfunctioning and the braking characteristics may be
affected.
There is a risk of an accident. X If the multifunction display shows a display message, please observe this.
X Drive on carefully.
X Visit a qualified specialist workshop. J
N
The red brake system warning lamp is lit while the engine is running.
Hybrid vehicles: the red brake system warning lamp is shown in driving con-
dition READY.
A warning tone also sounds.
G WARNING
The brake boosting effect is malfunctioning and the braking characteristics
may be affected.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying attention to
road and traffic conditions. Do not continue driving under any circumstan-
ces.
X Safeguard the vehicle against rolling away (Y page 211).
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction display. Warning and indicator lamps in the instrument cluster
355On-board computer and displays Z

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions J
N
The red brake system warning lamp is lit while the engine is running.
Hybrid vehicles: the red brake system warning lamp is shown in driving con-
dition READY.
A warning tone also sounds.
There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying attention to
road and traffic conditions. Do not continue driving under any circumstan-
ces.
X Safeguard the vehicle against rolling away (Y page 211).
X Do not top up the brake fluid. Topping up will not rectify the fault.
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction display. 356
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
Hybrid vehicles: the yellow ABS warning lamp is shown in driving condition
READY.
ABS (Anti-lock Braking System) has been deactivated due to a fault. Therefore BAS (Brake Assist System), BAS PLUS, COLLISION PREVENTION ASSIST
PLUS, ESP ®
(Electronic Stability Program), PRE‑SAFE ®
, PRE‑ SAFE®
PLUS,
PRE‑ SAFE ®
Brake, HOLD function, hill start assist, ESP ®
trailer stabilisation,
Crosswind Assist, adaptive brake lights, STEER CONTROL, Active Lane Keep-
ing Assist and Active Blind Spot Assist are also deactivated.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions
listed above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The
braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other systems,
such as the navigation system or the automatic transmission, will be unavail- able. Warning and indicator lamps in the instrument cluster
357On-board computer and displays Z