lock MERCEDES-BENZ C-CLASS SALOON 2014 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: C-CLASS SALOON, Model: MERCEDES-BENZ C-CLASS SALOON 2014Pages: 489, PDF Size: 14.88 MB
Page 318 of 489
Safety systems
Display messages
Possible causes/consequences and
M
MSolutions !÷
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual ABS (Anti-lock Brake System), ESP
®
(Electronic Stability Program),
BAS (Brake Assist System), PRE‑ SAFE®
, HOLD function, hill start
assist, ESP ®
trailer stabilisation, Crosswind Assist, adaptive brake
lights, STEER CONTROL, Active Lane Keeping Assist and Active
Blind Spot Assist are temporarily unavailable.
BAS PLUS, PRE‑SAFE ®
Brake, PRE‑SAFE ®
PLUS and COLLISION
PREVENTION ASSIST PLUS may also have failed.
In addition, the ÷,åand! warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
For example, the on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. !÷
inoperative See inoperative See
Owner's Manual Owner's Manual ABS, ESP
®
, BAS, PRE‑SAFE ®
, HOLD function, hill start assist,
ESP ®
trailer stabilisation, Crosswind Assist, adaptive brake lights,
STEER CONTROL, Active Lane Keeping Assist and Active Blind
Spot Assist are unavailable due to a malfunction.
BAS PLUS, PRE‑SAFE ®
Brake, PRE‑SAFE ®
PLUS and COLLISION
PREVENTION ASSIST PLUS may also have failed.
The J, ÷, åand! warning lamps may also light up
in the instrument cluster.
ATTENTION ASSIST is deactivated. Display messages
315On-board computer and displays Z
Page 319 of 489
Display messages
Possible causes/consequences and
M
MSolutions G
WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec- ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. ÷
inoperative See inoperative See
Owner's Manual Owner's Manual ESP
®
, BAS, PRE ‑SAFE®
, HOLD function, hill start assist,
ESP ®
trailer stabilisation, Crosswind Assist, adaptive brake lights,
STEER CONTROL, Active Lane Keeping Assist and Active Blind
Spot Assist are unavailable due to a malfunction.
BAS PLUS, PRE‑SAFE ®
Brake, PRE ‑SAFE®
PLUS and COLLISION
PREVENTION ASSIST PLUS may also have failed.
In addition, the ÷andå warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distance may thus increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Visit a qualified specialist workshop. 316
Display
messagesOn-board computer and displays
Page 320 of 489
Display messages
Possible causes/consequences and
M
MSolutions ÷
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual ESP
®
, BAS, PRE ‑SAFE®
, HOLD function, hill start assist,
ESP ®
trailer stabilisation, Crosswind Assist, adaptive brake lights,
STEER CONTROL, Active Lane Keeping Assist and Active Blind
Spot Assist are unavailable due to a malfunction.
BAS PLUS, PRE‑SAFE ®
Brake, PRE ‑SAFE®
PLUS and COLLISION
PREVENTION ASSIST PLUS may also have failed.
In addition, the ÷andå warning lamps light up in the
instrument cluster.
The self-diagnosis function, for example, may not be complete.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The braking distance may thus increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. Display
messages
317On-board computer and displays Z
Page 321 of 489
Display messages
Possible causes/consequences and
M
MSolutions T!
÷
inoperative See inoperative See
Owner's Manual Owner's Manual EBD (electronic brake force distribution), ABS, ESP
®
, BAS,
PRE ‑SAFE ®
, HOLD function, hill start assist, ESP ®
trailer stabili-
sation, Crosswind Assist, adaptive brake lights, STEER CONTROL, Active Lane Keeping Assist and Active Blind Spot Assist are
unavailable due to a malfunction.
BAS PLUS, PRE‑SAFE ®
Brake, PRE ‑SAFE®
PLUS and COLLISION
PREVENTION ASSIST PLUS may also have failed.
In addition, the ÷,åand! warning lamps light up in the
instrument cluster and a warning tone sounds.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. J
Brake immediately Brake immediately A malfunction has occurred while the HOLD function is active.
or
With the HOLD function activated, you have:
R opened the driver's door and released the seat belt or
R switched off the engine
A tone may also sound at regular intervals. If you attempt to lock the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Secure the vehicle against rolling away (Y page 207).
You can restart the engine. !
Release parking Release parking
brake brake The red
!indicator lamp flashes and a warning tone sounds. A
condition for automatic release of the electric parking brake is not
fulfilled (Y page 209).
You are driving with the electric parking brake applied.
X Release the electric parking brake manually. 318
Display
messagesOn-board computer and displays
Page 336 of 489
Engine
Display messages
Possible causes/consequences and
M
MSolutions +
Top Top
up
upcoolant
coolant See
See
Owner’s Manual
Owner’s Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing so
(Y page 393).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ? ? The fan motor is faulty.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant level, the coolant temperature may rise to 120 †. Display messages
333On-board computer and displays Z
Page 350 of 489
Display messages
Possible causes/consequences and
M
MSolutions N The boot lid is open.
X Close the boot lid. M
M The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Visit a qualified specialist workshop. C C At least one door is open. A warning tone also sounds.
X Close all doors. _
Rear left seat Rear left seat
backrest not backrest not
locked locked
orRear
Rear
right seat back‐
right seat back‐
rest not locked
rest not locked Saloon with through-loading feature in the rear bench seat:
The backrest in the rear is not engaged on the left-hand and/or
right-hand side.
X Push the backrest back until it engages. _
Rear centre back‐ Rear centre back‐
rest not locked rest not locked Saloon with through-loading facility in the rear compartment:
The centre rear seat backrest is not engaged.
X Push the backrest back until it engages. j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 207).
X Engage the trailer coupling's ball coupling in the end position
(Y page 285). Display
messages
347On-board computer and displays Z
Page 352 of 489
Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Do not drive on and consult the nearest qualified specialist
workshop. _
Before starting Before starting
the engine, turn the engine, turn
the the
steering
steering wheel.
wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone No ser‐
Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 394). Display
messages
349On-board computer and displays Z
Page 353 of 489
Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The key batteries are discharged.
X Replace the batteries (Y page 94).Â
Key not detected Key not detected
(white display mes-
sage) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected: X Insert the key into the ignition lock and turn it to the desired
position. Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Locate the key.
X Press aon the steering wheel to confirm the display mes-
sage. 350
Display
messagesOn-board computer and displays
Page 354 of 489
Display messages
Possible causes/consequences and
M
MSolutions Because there is interference from a strong source of radio waves,
the key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Operate the vehicle with the key in the ignition lock if necessary. Â
Remove starting Remove starting
button, then button, then
insert key insert key The key is continually undetected.
The key detection function has a temporary malfunction or is
faulty. A warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for
6 seconds after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten
their seat belts.
X Fasten your seat belt (Y page 49).ü
N
Only for certain countries: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 49).
The warning tone ceases. Wa
rning and indi cator lamps in the instrument cluster
351On-board computer and displays Z
Page 358 of 489
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
Hybrid vehicles: the yellow ABS warning lamp is shown in driving condition
READY.
ABS (Anti-lock Braking System) has been deactivated due to a fault. Therefore BAS (Brake Assist System), BAS PLUS, COLLISION PREVENTION ASSIST
PLUS, ESP ®
(Electronic Stability Program), PRE‑SAFE ®
, PRE‑ SAFE®
PLUS,
PRE‑ SAFE ®
Brake, HOLD function, hill start assist, ESP ®
trailer stabilisation,
Crosswind Assist, adaptive brake lights, STEER CONTROL, Active Lane Keep-
ing Assist and Active Blind Spot Assist are also deactivated.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions
listed above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The
braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other systems,
such as the navigation system or the automatic transmission, will be unavail- able. Warning and indicator lamps in the instrument cluster
355On-board computer and displays Z