service indicator MERCEDES-BENZ C-CLASS SALOON 2018 Owners Manual

Overview of climate control sy
stems Note
s on climate control An interior air
filter must alw ays be used so that
th e air conditioning sy stem, pollution le vel moni‐
to ring and the air filtering function workcor‐
re ctly. Ma kesure that thefilter is ins talled cor‐
re ctly and thefilter housing in the engine com‐
partment is closed cor rectly using the cap and
alw ays tightly sealed when in operation. Use fil‐
te rs recommended and appr ovedby Mercedes-
Benz. Alw ays ha veservice workcar ried out at a
qu alified specialist workshop. THERMATIC control panel
overview The indicator lamps on
the buttons indicate that
th e cor responding function is activated.
Plug-in hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers. 1
0082 Setsthe driver's side temp erature
2 008F Setsthe air distribution
3 002D Setsthe air flow or switches off climate
control
4 0058 Sets climate control toautomatic
mode (0013 page157)
5 0064 Defrosts the windscreen 6
Vehicles without residual heat: 008Acalls up
th e air conditioning menu
Ve hicles with residual heat: 0006calls up
th e air conditioning menu; switches residual
heat on/off (0013 page158)
7 006C Switches there ar wind owheater
on/off
8 Vehicles without a stationary heater: 0015
swit ches synchronisation on or off
(0013 page158)
Ve hicles with a stationary heater: 003B
swit ches thest ationary heater on/off
(0013 page160)
9 0072 Switches ai r-re circulation mode on/off
(0013 page 158)
A 005A Switches the A/C function on/off
(0013 page157)
B 0082 Setsthe front passenger side temp era‐
ture THERMOTRONIC control panel
overview The indicator lamps on
the buttons indicate that
th e cor responding function is activated. Climate
control 15 5

cue
teams and/or the police tothe accident
site.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe media displa y.0007
Dial the emer gency call number 11 2onyour
mobile phone.
Ending an unin tentional emer gency call 0007
Select 0076onthe multifunction steering
wheel. Data transfer of
the Mercedes-Benz emer‐
ge ncy call sy stem
In theeve nt of an au tomatic or manual emer‐
ge ncy call thefo llowing data is transmitte d,for
ex ample:
R Vehicle's GPS position data
R GPS position data on thero ute (a few
hundred metres before the incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem Fo
r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up
R Avo ice connection totheve hicle occupants
can be es tablished
0009 ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call.
Fu nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of the
media display is switched OFF, this means the
emer gency call sy stem passed diagnostics suc‐ 37 0
Multimedia sy stem

If
th e indicator/warning lamps in the instrument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has fro‐
zen. In this case you may neither jump-s tart the
ve hicle nor charge the batter y.
The service life of a battery that has been
th awe d may be dramatically shor tened. The
st arting characteristics may be impaired, espe‐
cially at low temp eratures.
It is recommended that you ha veathaw ed bat‐
te ry checked at a qualified specialist workshop.
All vehicles
Plug-in hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs.
000E NO
TEDama gecaused bynumerous or
ex tended attem ptsto start the engine Nume
rous or extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combu sted fuel. 0007
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump lead/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps.
R Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point.
R The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr oved for Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y. Obser
vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. St
arting assi stance and charging the12 V
battery Requ
irements:
R The vehicle is secured with the electric park‐
ing brake.
R Automatic transmission: the transmission
is in position 005D.
R Manual transmission: the transmission is in
neutral.
R The ignition and all electrical consumers are
switched off.
R The bonn etis open. Breakdown assis
tance 437

Ty
re pressure loss warning sy stem Fu
nction of the ty repressure loss warning
sy stem
The tyre pressure loss warning sy stem warnsthe
driver bymeans of display messa ges when there
is a se vere tyre pressu reloss.
Af ter a change in tyre pressure, a wheel rotation
or a tyre change, or if you ha verefitted wheels
or tyres, the tyre pressure loss warning sy stem
has tobe restar ted (0013 page 457).
The tyre pressure loss warning sy stem does not
re place the need toregular lych eck the tyre
pressures.
Sy stem limitations
The sy stem may be impaired or may not function
particularly in thefo llowing situations:
R incor rectly set tyre pressure
R sudden pressure loss caused, forex ample,
by afo re ign object penetrating the tyre
R steady pressure loss in se veral tyres The sy
stem has a restricted or del ayed function
particularly in thefo llowing situations:
R poor ground conditions, e.g. snow or gr avel
R driving with snow chains
R when adopting a very sporty driving style
with high cornering speeds or sudden accel‐
eration
R driving with a very heavy or lar getrailer
R driving wi tha high load
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (0013 page449)
R Displ aymessa ges about the tyres
(0013 page 528)
Re starting the ty repressure loss warning
sy stem
Re quirements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating status on
each of thefo ur wheels (0013 page449). Re
start the tyre pressure loss warning sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted.
On-boa rdcompu ter:
0018 Service 0019
Tyres 0007
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Run Flat Indicator activeRestart: press
Touch Control message is shown in the mul‐
tifunction displa y.
Re start the tyre pressure loss warning sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. 0007
Tobegin restart, press Touch Control on the
left-hand side of thesteering wheel.
The Tyre pressure now OK? message is
shown in the multifunction displa y. Wheels and tyres
457

0007
Select Yes. 0007
Toconfirm restart, press Touch Control on
th e left-hand side of thesteering wheel.
The Run Flat Indicator restarted message is
shown in the multifunction displa y.
Af teryo u ha vedriven for a few minutes, the
tyre pressu reloss warning sy stem monitors
th e set tyre pressures of all the tyres.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (0013 page449) Wheel
change Note
s on selecting, fitting and replacing
tyres Mercedes
-AMG vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Yo u can ask for information rega rding permit ted
wheel/tyre combinations at a Mercedes-Benz
Service Cent re. 000A
WARNING Risk of accident due toincor‐
re ct dimensions of wheels and tyres
If wheels and tyres of the wrong size are
used, the wheel brakes or wheel suspension
components may become damaged. 0007
Alw aysre place wheels and tyres with
th ose that fulfil the specifications of the
original part.
When replacing wheels, make sure tofit the
cor rect:
R Designation
R Type
When replacing tyres, make sure tofit the
cor rect:
R Designation
R Manufactu rer
R Type 000A
WARNING Risk of inju rythro ugh exceed‐
ing the specified tyre load-bearing capa‐
city or the permissible speed rating
Exceeding the specified tyre load-bearing
capacity or the permissible speed rating may
lead totyre dama geand tothe tyres bur st‐
ing. 0007
Therefore, only use tyre types and sizes
appr ovedfo ryo ur vehicle model. 0007
Obser vethe tyre load-bearing capacity
ra ting and speed rating requ iredfor
yo ur vehicle. 000E
NO
TEVehicle and tyre damage thro ugh
tyre types and sizes that ha venot been
appr oved Fo
r saf etyre asons, on lyuse tyres, wheels
and accessories which ha vebeen specially
appr ovedby Mercedes-Benz foryo ur vehicle. 458
Wheels and tyres

Display messages
Int
roduction Note
s on display messages
Display messages appear on the multifunction
displa y.
Displ aymessa ges with graphic symbols are sim‐
plified in the Owner's Manual and may dif fer
from the symbols on the multifunction displa y.
The multifunction display sho wshigh-priority dis‐
play messages in red. Cer tain display messages
are accompanied byawa rning tone.
Please respond in accordance with the display
messages and follow the additional no tes in this
Owner's Manual.
Fo r some display messa ges, a symbol is also
shown:
R 0091 Further information R
0061 Hide display message
Yo u can select the desired symbol byswiping
left or right on the left-hand Touch Control.
Press the0091 symbol toshow fur ther informa‐
tion on the multifunction displa y.Press the0061
symbol tohide the display message.
Yo u can hide lo w-priority display messages by
pressing the¤ button or the left-hand Touch
Control. The displ aymessa ges are then stored in
th e message memor y.
Re ctify the cause of a display message as
qu ickly as possible.
High-priority display messages cannot be hid‐
den. The multifunction display sho ws these dis‐
play messages continuously until the cause of
th e message has been rectified. Calling up
stored displ aymessages
On-boa rdcompu ter:
0018 Service 0019
1 message
If th ere are no display messages, No mes-
sagesappears on the multifunction displa y. 0007
Scroll thro ugh the display messages byswip‐
ing upwards or down wards on the left-hand
To uch Control. 0007
Toexitth e message memor y:press the
¤ button. 490
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and 0050
0050Solutions
Mercedes me connect
Services limited See Own-
er's Manual *S
ervice limited.
At least one of the main functions of the Mercedes me connect sy stem is malfunctioning. 0007
Obser vethe no tes on the diagnostics connection (0013 page 26). 0007
Consult a qualified specialist workshop.
0053 Inoperative *A
t least one main function of the Mercedes me connect sy stem or of the SOS emer gency call sy stem is malfunc‐
tioning. 0007
Consult a qualified specialist workshop.
0075 Front left malfunction Con-
sult workshop (Example) *T
he cor responding restra int sy stem is faulty (0013 page 33). 000A
WARNING Risk of inju ryor fata l injury due toa malfunction in there stra int sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or
might not be triggered at all in theeve nt of an accident. This may af fect the seat belt tensioner or airbag, for
ex ample. 0007
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. De
tection of a restra int sy stem fault:
R The restra int sy stem warning lamp 0075does not light up when the ignition is switched on.
R The restra int sy stem warning lamp 0075lights up continuously or repeatedly during a journe y.502
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and 0050
0050Solutions
Cannot start engine See
Owner's Manual *T
hecharge leve l of the 48 V battery is too lo w.You can no lon gerst art the engine. 0007
Switch off electrical consumers that are not required. 0007
Connect a suitable charge r appro vedby Mercedes-Benz with suf ficient charge output tothe jump-s tart connec‐
tion point of the12 V battery (0013 page 437).
The 48 V battery is charge d via thevo ltage con verter in theve hicle.
Motor can be started again *T
he 48 V battery has been charge d automatically via thevo ltage con verter. 0007
Start the engine and drive theve hicle for a while tocharge the12 V battery and the 48 V batter y.
00AC *T
hefan mo tor is defective. 0007
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C.
00AC
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. 0007
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. 000A
WARNING Danger of bu rns when opening the bonn et
If yo u open the engine bonn etwhen the engine has overheated or during a fire inthe engine compartment, you
could come into contact wi thhot gases or other escaping operating fluids. 0007
Before opening the bonn et, allow the engine tocool down. 0007
Intheeve nt of a fire inthe engine compartment, keep the engine bonn etclosed and call thefire service. Display messages and
warning/indicator lamps 517

Display messages
Possible causes/consequences and 0050
0050Solutions
, Replace key See Owner's
Manual *
Ve hicles with a digital vehicle key:only a few or no authorisations remain forst arting the engine. 0007
Make sure that the internet connection is not limited bycer tain mobile phone settings. 0007
Open the Mercedes me connect http://www.mercedes.me and call up the digital vehicle key service. 0007
Deactivate the service firs t and then activate it again. 0007
Ifth e display message still appears, con tact the Mercedes-Benz Cus tomer Assis tance Center (C AC).
Ve hicles with a digital vehicle keyst icke r:on lyafe w or no authorisations remain forst arting the engine. 0007
Order a new digital vehicle keyst icke r from a Mercedes-Benz Service Centre or at http://www.mercedes-
benz.com/connect. Ve
hicle Display messages
Possible causes/consequences and 0050 0050Solutions
00CA Trailer coupling extending… *E
xtending or retracting the ball nec k.
Do not attem pttospeed up, slow down or initiate there tracting or extending process using your hand, foot or other
aids. During there tracting or extending process, do not couple a traile r.
When the ball neck has reached an operational position, the display message disappears.
00CA *
Yo u ha veattem pted todisplace the ball neck and the transmission is in position 005E,005Cor005B. 0007
Depress the brake pedal. 0007
Shift the transmission toposition 005D. Display messages and
warning/indicator lamps 535

Wa
rning/indicator lamp
Possible causes/consequences and 0050
0050Solutions 000A
WARNING Danger of bu rns when opening the bonn et
If yo u open the engine bonn etwhen the engine has overheated or during a fire inthe engine compartment, you
could come into contact wi thhot gases or other escaping operating fluids. 0007
Before opening the bonn et, allow the engine tocool down. 0007
Intheeve nt of a fire inthe engine compartment, keep the engine bonn etclosed and call thefire service. 0007
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. Do not con‐
tinue driving under any circums tances. 0007
Obser vethe messages on the multifunction displa y.
If th e coolant temp erature display is at the lo wer end of thete mp erature scale: 0007
Consult a qualified specialist workshop.
or 0007
Exit theve hicle and keep a safe dis tance from it until the engine has cooled down. 0007
Check the coolant le vel (0013 page413). 0007
Make sure that the air supply tothera diator is not obstructed. 0007
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that the
coolant temp erature display remains below 120 °C. Displ
aymessa ges and warning/indicator lamps 555