stop start MERCEDES-BENZ CL-Class 2011 C216 Workshop Manual

Display messagesPossible causes/consequences and M Solutions?
Coolant Low Stop
Vehicle Turn
Engine OffThe coolant is too hot.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XMake sure that the air supply to the radiator is not blocked, e.g.
by snow, slush or ice.XWait until the display message disappears before restarting the
engine. There is otherwise a risk of engine damage.XPay attention to the coolant temperature display.XIf the temperature increases again, visit a qualified specialist
workshop immediately.The poly-V-belt may have torn.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is OK:
XWait until the display message disappears before restarting the
engine. There is otherwise a risk of engine damage.XPay attention to the coolant temperature display.XVisit a qualified specialist workshop.GWarning
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine will
otherwise be damaged.
360Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutions?The engine fan is faulty.XAt coolant temperatures below 248 ‡ (120 †), continue driving
to the next qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-start driving.#The battery is not being charged.
Possible causes are:
R a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronicsXPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is OK:
XVisit a qualified specialist workshop.4
Check Engine Oil at
Next RefuelingVehicles with oil dipstick: the oil level has dropped to a critical
level.XCheck the oil level ( Y page 405).XIf necessary, add the engine oil ( Y page 406).XHave the engine checked for leaks if engine oil has to be added
more often than usual.4
Check Engine Oil
Level(Add 1 quart)
(USA only)
Check Engine Oil
Level(Add 1 Liter)
(Canada only)Vehicles without an oil dipstick: the engine oil level is too low.XCheck the oil level ( Y page 405).XIf necessary, add the engine oil ( Y page 405).XHave the engine checked for leaks if engine oil has to be added
more often than usual.
Information on approved engine oils can be obtained from any qualified specialist workshop
or on the Internet at http://www.mbusa.com (USA only).
! The oil level is too low. Avoid long journeys with too little engine oil. There is a risk of
engine damage.
Display messages361On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsCheck
TiresGRisk of accident
The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XCorrect the tire pressure ( Y page 445).XIf necessary, change a wheel ( Y page 460).Caution
Tire DefectGRisk of accident
The tire pressure in one or more tires has dropped suddenly. The
wheel position is displayed in the multifunction display.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 460).Tire Pressure
Please RectifyThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 445).XRestart the tire pressure monitor ( Y page 447).Wheel Sensor(s)
MissingThere is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.XHave the faulty tire pressure sensor replaced at a qualified
specialist workshop.Tire Pressure
Monitor
Currently
UnavailableNo signals are being received from the tire pressure sensors due
to radio interference. The tire pressure monitor is temporarily
malfunctioning.XDrive on.
The TPMS restarts automatically as soon as the problem has
been solved.h
Tire Press.
Warning Caution
Tire MalfunctionGRisk of accident
The tire pressure in one or more tires has dropped suddenly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 460).370Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutionsh
Check Tire PressureGRisk of accident
The tire pressure in one or more tires has dropped significantly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change a wheel ( Y page 460).XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 445).h
Correct Tire
PressureThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 445).
Vehicle
Display messagesPossible causes/consequences and M SolutionsShift to P or N
to startto Start
Engine to Start
EngineYou have attempted to start the engine with the transmission in
position R or D.XShift the transmission to position P or N.Auxiliary Battery
Malfunction
(white display
message)The auxiliary battery for the automatic transmission is no longer
being charged.XVisit a qualified specialist workshop.Auxiliary Battery
Malfunction
(red display message)The auxiliary battery for the automatic transmission is discharged.
If there is a malfunction in the vehicle's electrical system, you may
not be able to change the transmission position.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XConsult a qualified specialist workshop.Apply brake to
Shift from 'P'You have attempted to move the transmission selector lever to
position D, R or N without depressing the brake pedal.XDepress the brake pedal.Door Open
Vehicle Not in ParkThe driver's door is open and the transmission is in position R, N
or D.XShift the transmission to position P.XEngage the parking brake.Display messages371On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsÂ
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
A warning tone also sounds.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.Â
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the key with the KEYLESS-GO functions
in the vehicle.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.Â
Remove 'Start'
Button and Insert
KeyKEYLESS-GO is temporarily malfunctioning or is defective.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.Â
Close Doors to
Lock VehicleAt least one door is open. A warning tone also sounds.XClose all doors and lock the vehicle again.374Display messagesOn-board computer and displays

inside of the fuel filler flap of your vehicle, if there is one). If your vehicle has tires which are a
different size to those on the tire and load data label or those specified in the tire pressure table,
if there is one, you should determine the correct tire pressure for these tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitor (TPMS).
An indicator lamp lights up if one or more of your tires are significantly underinflated. Accordingly,
when the low tire pressure indicator lamp lights up, you should stop and check your tires as soon
as possible, and inflate them to the proper pressure. Driving on a significantly underinflated tire
causes the tire to overheat and can lead to tire failure.
An excessively low tire pressure also increases fuel consumption, reduces the service life of the
tires and may impair the driving and braking characteristics of the vehicle. Please note that the
TPMS is not a substitute for proper tire maintenance and it is the driver's responsibility to maintain
correct tire pressure, even if underinflation has not reached the level at which the low tire
pressure indicator lamp of the TPMS lights up.
USA only:
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure indicator lamp. When the system detects a malfunction, the indicator lamp will flash
for approximately one minute and then remain illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the malfunction exists. When the malfunction indicator
is lit, the system may not be able to detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of incompatible
replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction indicator after replacing one or more tires or wheels
on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to
continue to function properly.382Warning and indicator lamps in the instrument clusterOn-board computer and displays

The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter after
having exceeded the interval for
replacement prescribed by the
maintenance system
Rusing engine oil additives
Engine oil cap (example)
Engine oil cap (AMG vehicles, example: 8-cylinderengine)
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Observe the specifications in the on-board
computer when doing so or fill carefully to the
maximum mark on the oil dipstick.
iVehicles with a dipstick: the difference in
quantity between the MIN mark and the
MAX mark on the dipstick is (depending on
the engine) approximately 1.6 to
2.1 US qt (1.5 to 2 l).
iAMG vehicles with 8-cylinder engines: the
difference in quantity between the MIN
mark and the MAX mark on the dipstick is
approximately 1.6 US qt (1.5 l).
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
Further information on engine oil
(Y page 471).
XReplace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
Checking and adding other service
products
Check coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the key to position 2 (Y page 267) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 267).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
GWarning
In order to avoid any potentially serious burns:
Ruse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
Rdo not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
Engine compartment407Maintenance and careZ

GWarning
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
You can wash the vehicle in an automatic car
wash from the very start.
! It is preferable to use car washes with
adjustable 26
high-pressure precleaning. In
car washes that use high water pressures,
there is a risk that a small amount of water
may leak into the vehicle.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that AUTOTRONIC is in
transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise,
AUTOTRONIC selects park position P
automatically and locks the wheels. You
can prevent this by shifting AUTOTRONIC
to N beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, AUTOTRONIC
selects park position P automatically and
locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the key to position 2 (Y page 267) in
the ignition lock.
Use the key instead of the Start/Stop
button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XSwitch off the ignition and leave the key in
the ignition lock.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.26 Corresponds to the specification for the Cabriolet program.Care411Maintenance and careZ

Never use such care products in direct
sunlight or on a hot hood.XUse a suitable touch-up stick, e.g. MB
Touch Up stick, for quick, temporary repair
of damaged paintwork.
Matte finish care
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
! Never polish the vehicle. Polishing causes
the finish to shine.
! Do not use paintwork cleaner, grinding or
polishing products or gloss preservers such
as wax. These products are only suitable for
high-gloss surfaces. Using them on
vehicles with matte paintwork can cause
severe damage to the surface (shiny,
mottled patches).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not use hard objects to clean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
Cleaning the wiper blades
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
Care413Maintenance and careZ

Flat tire
Preparing the vehicle
i Vehicle preparation is not necessary on
vehicles with the MOExtended run-flat
system.
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.XSwitch on the hazard warning lamps.XEngage the electric parking brake manually
( Y page 285).XBring the front wheels into the straight-
ahead position.XMove the DIRECT SELECT lever to P.XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the key from the ignition lock.XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y page 267).XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.XMake sure that no one is near the danger
area whilst a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.XGet out of the vehicle. Pay attention to
traffic conditions when doing so.XClose the driver's door.Changing a wheel and mounting the
spare wheel
Preparing the vehicleGWarning
The wheel and tire size of the emergency
spare wheel/spare wheel may differ to that of
the damaged wheel. When using an
emergency spare wheel/spare wheel the
handling characteristics of the vehicle may
change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that
differs in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
.
When using an emergency spare wheel, you
must not exceed the maximum speed of
50 mph (80 km/h).
GWarning
Have the different-sized emergency spare
wheel/spare wheel replaced with a new
wheel as soon as possible at a qualified
specialist workshop that has the necessary
specialist knowledge and tools to carry out
the work required. Mercedes-Benz
recommends that you use an authorized
Mercedes-Benz Center for this purpose. In
particular, work relevant to safety or on
safety-related systems must be carried out at
a qualified specialist workshop.
i Vehicles without an emergency spare
wheel/spare wheel are not equipped with
a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, alignment bolt,
or lug wrench, consult an authorized
Mercedes-Benz Center.
Flat tire421Roadside AssistanceZ