ECO mode MERCEDES-BENZ CL-Class 2014 C217 Service Manual

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury. 286
RefuelingDriving and parking

The damping is tuned individually to each
wheel and depends on:
R
your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection, i.e. sports or
comfort
Your selection remains stored even if you
remove the SmartKey from the ignition lock. Sports tuning
The firmer suspension tunin
ginSport mode
ensures even better contact with the road.
Select this mode when employing a sporty
driving style, e.g. on winding country roads.
X If indicator lamp ; is not lit:
press
button :.
Indicator lamp ;lights up. Sports
suspension tuning is selected.
The AIRMATIC SPORT message appears in
the multifunction display.
Comfort tuning
In Comfort mode, the driving characteristics
of your vehicle are more comfortable.
Therefore, select this mode if you favor a
more comfortable driving style. Select
comfort mode also when driving fast on
straight roads, e.g. on straight stretches of
freeway.
X If indicator lamp ; is lit:
press
button :.
Indicator lamp ;goes out. Comfort tuning
is selected. The
AIRMATIC COMFORT message appears
in the multifunction display. Active Body Control (ABC)
Vehicle level Your vehicle automatically adjusts its ride
height to improve driving safety and reduce
fuel consumption.
Depending on the vehicle height that has
been set, the vehicle automatically adjusts its
height dependen
tonthe current speed. As
speed increases, the vehicle is lowered by up
to 0.4 in (10 mm). As the speed is reduced,
the vehicle is raised up to the set vehicle
height. G
WARNING
The vehicle is lowered when the engine is
switched off. Therefore, make sure that
nobody is in the vicinity of the wheel housing
or under the vehicle when you switch off the
engine. Otherwise, limbs could become
trapped.
! The vehicle is lowered when the engine is
switched off. When parking, position your
vehicle so that it does not make contact
with the curb as the vehicle is lowered. Your
vehicle could otherwise be damaged.
i For AMG vehicles: when the engine is
switched off, the vehicle is lowered by
approx. 0.2 in (5 mm).
Setting the vehicle level
Select the "Normal" setting for normal road
surfaces and "Raised" for driving with snow
chains or on particularly poor road surfaces. G
WARNING
To help avoid personal injury, keep hands and
feet away from wheel housing area, and stay
away from under the vehicle when lowering
the vehicle chassis.
Your selection remains stored even if you
remove the SmartKey from the ignition lock. 310
Driving systemsDriving and parking

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 29).Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
(Y page 35). G
WARNING
The driver's concentration must always be
directed primarily at road traffic.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 feet (approximately 14 m) per
second. G
WARNING
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicato rlamps R
malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution .Contactana uthorized Mercedes-
Ben zCenter as soon as possible. G
WARNING
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages. Displays and operation
Coolant temperature display
G
WARNING
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the left-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †). 336
Displays and operationOn-board computer and displays

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 29).Engine compartment
Hood
Opening the hood G
WARNING
Do not pull the release lever while the vehicle
is in motion. Otherwise, the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/o rothers. G
WARNING
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away fro mthe vehicle. Wait until the engine
has cooled. If necessary, call the fire
department. G
WARNING
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe the relevant safety notes. G
WARNING
To avoid injury, stay clear of moving parts
when the hood is open and the engine is
running.
The radiator fan may continue to run for
approximately 30seconds or may even restart
after the engine has been switched off. For
this reason, you must not reach into the fan
rotation area. G
WARNING
The engine is equipped with a transistorized
ignition system. Because of the high voltage,
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system:
R with the engine running
R while starting the engine
R when the ignition is switched on and the
engine is turned manually
X Make sure that the windshield wipers are
switched off. G
WARNING
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument panel. 420
Engine compartmentMaintenance and care

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 29).Important safety notes
G
WARNING
If wheels and tires of the wrong size are used,
the wheel brakes or suspension components
may be damaged. There is arisk of accident.
Always replace wheels and tires with those
that fulfill the specifications of the original
part (designation, manufacturer, model). G
WARNING
Af lat tire severely impairs the driving,
steering and braking characteristics of the
vehicle. There is a risk of accident.
Tires without run-flat characteristics:
R do not drive with aflat tire.
R immediately replace the flat tire with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop.
Tires with run-flat characteristics:
R pay attention to the information and
warning notices on MOExtended tires (tires
with run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Ben zorare not being
used correctly can impair the operating
safety. Before purchasing and using non-approved
accessories, visit a qualified specialist
workshop and inquire about:
R
suitability
R legal stipulations
R factory recommendations
Information on the dimensions and types of
wheels and tires for yourv ehicle can be found
in the "Wheel/tire combinations" section
(Y page 477).
Information on air pressure for the tires on
your vehicle can be found:
R on the vehicle's Tire and Loading
Information placard on the B-pillar
R on the tire pressure label on the fuel filler
flap
R in the "Tire pressure" section
Pay special attention to the country-specific
requirements for tire approval. These
requirements can stipulate a specific tire type
for your vehicle. Furthermore, the use of
certain tire types in certain regions and areas
of operation can be highly beneficial. You can
find further information regarding tires at
specialist tire retailers, at qualified specialist
workshops or at any authorized Mercedes-
Benz Center.
i Further information on wheels and tires
can be obtained at any qualified specialist
workshop. Operation
Information on driving
R If the vehicle is heavily loaded, chec kthe
tire pressures and correct them if
necessary.
R While driving, pay attention to vibrations,
noises and unusual handling
characteristics, e.g. pulling to one side.
This may indicate that the wheels or tires
are damaged. If you suspect that a tire is
defective, reduce your speed immediately.
Stop the vehicle as soon as possible to 454
OperationWheels and tires

Mercedes-Ben
zspecifically for your
vehicle.
These tires have been specially adapted for
use with the control systems, such as ABS
or ESP ®
, and are marked as follows:
R MO =Mercedes-BenzO riginal
R MOE =Mercedes-BenzO riginal Extended
(tires featuring run-flat characteristics)
R MO1 =Mercedes-Benz Original (only
certain AMG tires)
Mercedes-BenzO riginal Extended tires
may only be used on wheels that have been
specifically approved by Mercedes-Benz.
Only use tires, wheels or accessories
tested and approved by Mercedes-Benz.
Certain characteristics, e.g. handling,
vehicle noise emissions or fuel
consumption, may otherwise be adversely
affected. In addition, when driving with a
load, tire dimension variations could cause
the tires to come into contact with the
bodywork and axle components. This could
result in damage to the tires or the vehicle.
Mercedes-Benz accepts no liability for
damage resulting from the use of tires,
wheels or accessories other than those
tested and approved.
Information on tires, wheels and approved
combinations can be obtained from any
qualified specialist workshop.
i The recommended pressures for various
operating conditions can be found:
R on the Tire and Loading Information
placard with the recommende dtire
pressures on the B-pillar on the driver's
side
R in the tire pressure table on the inside of
the fuel filler flap
Observe the notes on recommended tire
pressures under various operating
conditions (Y page 458).
Check tire pressures regularly, and only
when the tires are cold. Comply with the
maintenance recommendations of the tire manufacturer in the vehicle document
wallet.
i Notes on the vehicle equipmen t–always
equip the vehicle with:
R tires of the same size on a given axle
(left/right)
R the same type of tires at a given time
(summer tires, winter tires, MOExtended
tires)
i On the following pages, you can find
information on approved wheel rims and
tire sizes for equipping your vehicle with
winter tires. Winter tires are not available
at the factory as standard equipmen tor
optional extras.
If you would like to equip your vehicle with
approved winter tires, you may also, in
certain circumstances, require rims of the
appropriate size. The size of the approved
winter tires may deviate from that of the
standard tires. This is dependent on the
model and the equipment installed at the
factory.
The tires and wheel rims, as well as further
information, can be obtained at a qualified
specialist workshop.
i Overview of abbreviations used in the
following tire tables:
R BA: both axles
R FA: front axle
R RA: rear axle
In the following table, the wheel/tire
combinations are assigned to the vehicle
models through variants, e.g. V1, V2 etc.: V1 CL 550 4MATIC
V2 CL 600
V3 CL 63 AMG
V4 CL 65 AMG
i
Not all wheel and tire combinations are
available at the factory for all countries. 478
Wheel and tire combinationsWheels and tires

If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medica lassistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay.Don ot induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel.
Tank capacity Model Total
capacity CL 550 4MATIC
21.9 US gal
(83.0 l) CL 600
AMG vehicles
23.8 US gal
(90.0 l) Model Of which
reserve AMG vehicles
Approx.
3.7 US gal (14.0 l) All other models
Approx.
2.9 US gal (11.0 l) Gasoline
Fuel grade
!
Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the
ignition if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
! Only refuel using unleaded gasoline with
a minimum octane rating of 91.
! Only use the fuel recommended.
Operating the vehicle with other fuels can
lead to engine failure.
! Do not use the following:
R E85 (gasoline with 85% ethanol)
R E100 (100% ethanol)
R M15 (gasoline with 15% methanol)
R M30 (gasoline with 30% methanol)
R M85 (gasoline with 85% methanol)
R M100 (100% methanol)
R Gasoline with metalliferous additives
R Diesel
Do not mix such fuels with the fuel
recommended for your vehicle. Do not use
additives. This can otherwise lead to engine
damage. This does not include cleaning
additives for the removal and prevention of
residue build-up. gasoline may only be
mixed with cleaning additives
recommended by Mercedes-Benz; see
"Additives". You can obtain further
information from any authorized Mercedes-
Benz Center.
! To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline must be used.
If standard premium-grade unleaded
gasoline is unavailable and unleaded
gasoline of a lower grade is used for
refueling, observe the following
precautions:
R only fill the fuel tank to half full with
regular unleaded gasoline and fill the rest
with premium-grade unleaded gasoline
as soon as possible.
R do not drive at the maximum speed. Service products and filling capacities
485Technical data Z

R
avoid sudde nacceleration and engine
speeds above 3000 rpm.
R neve rrefuel using fuel with an octane
number lower than 87. Otherwise,
engine failure could occur.
Using mixtures of methanol and ethanol is not
permitted. E10 fuel or E15 fuel (unleaded
gasoline with 10% or 15% ethanol) can be
used.
You will usually find information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the staff for
assistance.
i For further information, consult a
qualified specialist workshop or on the
Internet at http://www.mbusa.com (USA
only).
Information on refueling (Y page 287).
Additives
! Operating the engine with fuel additives
added later can lead to engine failure. Do
not mix fuel additives with fuel. This does
not include additives for the removal and
prevention of residue buildup. gasoline
must only be mixed with additives
recommended by Mercedes-Benz .Comply
with the instructions for use on the product
label. More information about
recommended additives can be obtained
from any authorized Mercedes-Benz
Center.
Mercedes-Benz recommends that you use
fuel brands that have the additives.
The quality of the fuel available in some
countries may not be sufficient .Residue
could build up as a result. In such cases, and
in consultation with an authorized Mercedes-
BenzC enter, the gasoline may be mixed with
the cleaning additive recommended by
Mercedes-Benz (part no. A000989254512).
You must observe the notes and mixing ratios
specified on the container. Engine oil
Points to remember !
Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed servic eintervals. Do
not change the engine oil or oil filter in
order to achieve longe rreplacement
intervals than those prescribed. You could
otherwise cause engine damage or damage
to the exhaust gas aftertreatment.
Follow the instructions in the service
interval display regarding the oil change.
Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with maintenance
systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz
Center .Orvisit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. Model Engine
model MB
Approval
CL 550 4MATIC
278 229.5
CL 600
275
CL 63 AMG
23 157
CL 65 AMG
23 275
i
MB approval is indicated on the oil
containers.
Filling capacities The following values refer to an oil change
including the oil filter.
23 Only SAE 0W-40/SAE 5W-40 engine oils may be used. 486
Service products and filling capacitiesTechnical data

Model Capacity
CL 550 4MATIC
9.0 US qt (8.5 l)
CL 63 AMG
10.0 US qt (9.5 l)
24 CL 600
CL 65 AMG
9.5 US qt (9.0 l)
Additives
!
Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select an engine oil with an SAE classification
(viscosity) suitable for the prevailing outside
temperatures. The table shows you which
SAE classifications are to be used. The low-
temperature characteristics of engine oils
can deteriorate significantly, e.g. as a result
of aging, soot and fuel deposits. It is therefore
strongly recommended that you carry out
regular oil changes using an approved engine
oil with the appropriate SAE classification. Brake fluid
G
WARNING
Over a period of time, the brake fluid absorbs
moisture from the air; this lowers its boiling
point.
If the boiling point of the brake fluid is too low,
vapor pockets may form in the brake system
when the brakes are applied hard (e.g. when
driving downhill). This would impair braking
efficiency.
You should have the brake fluid renewed at
regular intervals. The brake fluid change
intervals can be found in the Maintenance
Booklet.
Only use brake fluid approved by Mercedes-
Benz. Information about approved brake fluid
can be obtained at any qualified specialist
workshop or on the Internet at
http://bevo.mercedes-benz.com. Coolant
Important safety notes G
WARNING
Antifreeze is highly flammable.F ire, open
flames and smoking are prohibited when
handling antifreeze.
If antifreeze comes into contact with hot
engine parts, it may ignite and you could burn
yourself .Do not spill any antifreeze on hot
engine parts.
! Only add coolant that has been premixed
with the desired antifreez eprotection. You
could otherwise damage the engine.
Further information on coolants can be
found in the Mercedes-Benz Specifications
for Service Products, MB Specifications for
Service Products 310.1, e.g. on the
Internet at
http://bevo.mercedes-benz.com. Or
contact a qualified specialist workshop.
24 Including external oil cooler. Service products and filling capacities
487Technical data Z

!
Always use a suitable coolant mixture,
even in countries where high temperatures
prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
The coolant is a mixture of water and
antifreeze/corrosion inhibitor. It performs
the following tasks:
R corrosion protection
R antifreeze protection
R raising the boiling point
If the coolant has antifreeze protection down
to -35 ‡ (-37 †), the boiling point of the
coolant during operation is approximately
266 ‡ (130 †).
The antifreeze/corrosion inhibitor
concentration in the engine cooling system
should:
R be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -35 ‡ (-37 †).
R not exceed 55% (antifreeze protection
down to -49 ‡ [-45 †]). Otherwise, heat
will not be dissipated as effectively.
If the vehicle has lost coolant, add equal
amounts of water and antifreeze/corrosion
inhibitor. Mercedes-Benz recommends an
antifreeze/corrosion inhibitor concentrate in
accordance with MB Specifications for
Service Products 310.1.
The coolant is checked with every
maintenance interval at a qualified specialist
workshop.
i When the vehicle is first delivered, it is
filled with a coolant mixture that ensures
adequate antifreeze and corrosion
protection. Capacity Model Capacity
CL 550 4MATIC
Approx. 14.5 US qt
(13.7 l) CL 600
Approx. 15.3 US qt
(14.5 l) CL 63 AMG
Approx. 12.2 US qt
(11.5 l) CL 65 AMG
Approx. 14.7 US qt
(13.9 l) i
Use MB 325.0 or MB 326.0 corrosion
inhibitor/antifreeze. Washer fluid
G
WARNING
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or
MB WinterFit. Unsuitable washer fluid
could damage the plastic lenses of the
headlamps.
! Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
level sensor may be damaged.
! Only MB SummerFit and MB WinterFit
washer fluid should be mixed together. The
spray nozzles may otherwise become
blocked.
At temperatures above freezing:
X Fill the washer fluid reservoir with a mixture
of water and windshield washer fluid, e.g.
MB SummerFit.
X Add 1 part MB SummerFit to 100 parts
water. 488
Service products and filling capacitiesTechnical data