MERCEDES-BENZ CLA 2014 Owner's Manual

U
Unlocking
Emergencyunlocking.......................79
From inside the vehicle (central
unlocking button).............................78
V
Vanity mirror (in the sun visor)........262
Vehicle
Correct use......................................25
Data acquisition...............................26
Equipment.......................................22
Individualsettings..........................205
Limited Warranty.............................26
Loading..........................................323
Locking (in an emergency)...............79
Locking (SmartKey) .......................... 72
Lowering........................................340
Maintenance....................................23
Parking for a long period ................ 156
Pulling away...................................138
Raising...........................................337
Reporting problems.........................25
Securing from rolling away............337
Towing away..................................305
Tow-starting...................................305
Transporting..................................307
Unlocking (in an emergency)...........79
Unlocking (SmartKey)......................72
Vehicle data...................................351
Vehicle data.......................................351
Vehicle dimensions...........................351
Vehicle emergency locking................79
Vehicle identification number
see VIN
Vehicle identification plate..............344
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit..................................294
Video (DVD)........................................ 201
VIN......................................................344
W
Warning and indicator lamps
ABS ................................................ 242
Brakes...........................................242
Check Engine.................................248
Coolant..........................................248
Distance warning...........................250
DISTRONICPLUS...........................250
ESP®..............................................244
ESP®OFF ....................................... 245
Fuel tank ........................................ 248
Overview..........................................30
PASSENGER AIR BAG OFF
indicator lamp..................................45
Reserve fuel...................................248
Seat belt........................................240
SPORT handling mode...................245
SRS ................................................ 247
Tire pressure monitor....................251
Warranty............................................344
Washer fluid
Display message............................239
Wheel bolttightening torque...........340
Wheel chock......................................337
Wheels
Changingawheel..........................336
Checking ........................................ 313
Cleaning ......................................... 287
Cleaning (warning).........................336
Important safety notes..................312
Interchanging/changing................336
Mountinganew wheel...................339
Mountingawheel..........................336
Removingawheel..........................339
Storing...........................................336
Tightening torque ........................... 340
Wheelsize/tiresize.......................340
Window curtain air bag
Display message............................220
Operation .........................................45
Windows
see Side windows
Windshield
Defrosting......................................129
Windshieldwasher fluid
see Windshield washer system
Windshieldwasher system
Adding washer fluid.......................283
Notes.............................................350
Index19

Windshield wipers
Display message............................240
Problem (malfunction)...................117
Replacing the wiper blades............116
Switching on/off...........................115
Winterdriving
Slippery roadsurfaces...................161
Snow chains..................................315
Winter operation
General notes................................314
Winter tires
M+S tires.......................................314
Wiper blades
Cleaning ......................................... 288
Important safety notes..................116
Replacing (windshield)...................116
Wooden trim (cleaning instructions)290
Workshops
see Qualified specialist workshop
Z
ZONE function
Switching on/off...........................128
20Index

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel
consumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to
of its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel
consumption.
Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Introduction21
Z

Have aftermarketaccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not beenapproved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system.Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Ypage 344) and the engine
number (Ypage 345) when ordering genuine
Mercedes-Benz parts.
Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourselfwith
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding themmay lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-BenzLimited Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmentof
your vehicle available at thetime of going to
print. Country-specific differences are
possible.Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-BenzCenter.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzCenter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the termsofthe following
warranties:
RNew Vehicle Limited Warranty
REmission Systems Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
RState warranty enforcement laws (lemon
laws)
22Introduction

Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Programoffers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day,365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Programbrochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet(Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-BenzCustomer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Introduction23
Z

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
GWARNING
If you switch off the ignition while driving,
safety-relevant functionsare only available
with limitations, or not at all.This could affect,
for example, the power steering and the brake
boosting effect.You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck,e.g. on a high
curb or an unpaved road
Ryou drive too fastover an obstacle, e.g.
a curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis.
In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged without the
damage being visible.Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey
you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visit a qualified
specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA:"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
24Introduction

including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipmentat
a qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operationofthe vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle.
GWARNING
Objects in the driver's footwell can restrict the
pedal travel or obstructadepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficientclearance for the pedals. Do not use
loose floormats.
!If the engine is switched off and
equipmentonthe diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection.
Qualified specialist workshop
An authorized Mercedes-BenzCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-BenzCenter:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and
modifications
Rwork on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
Rthe safety notes in this manual
Rthe Technical Data section in this manual
Rtraffic rules and regulations
Rlaws and safety standards pertaining to
motorvehicles
Problems with your vehicle
If you should experienceaproblemwith your
vehicle, particularly one that you believe may
affectits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
againwith a Mercedes-BenzCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Introduction25
Z

CustomerRelations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575pursuantto the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA)in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds thata
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
tohttp://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!Follow the instructions in this manual
aboutthe proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-BenzLimited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuantto California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
Rfor safety research or vehicle diagnosis
purposes
Rwith the consentofthe vehicle owner
Ron the instruction of prosecuting
authorities
Rfor use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
Ras otherwise required or permitted by law.
Please check your mbrace (Canada:TELE
AID) purchase agreement to find out more
aboutdata that can be recorded and
transmitted by this system.
Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource
26Introduction

Dashboard...........................................28
Instrument cluster..............................29
Multifunction steering wheel.............31
Center console....................................32
Overheadcontrol panel......................34
Door control panel..............................35
27
At a glance

Dashboard
FunctionPage
Steering wheel paddle
shifters147
Combination switch106
"Instrument cluster29
!Horn
DIRECT SELECT lever142
PARKTRONIC warning
display175
Overhead control panel34
Climate control systems120
FunctionPage
Ignition lock137
Adjusting the steering
wheel96
Cruise control lever162
Electric parking brake154
Light switch104
Diagnostics connection25
Opening the hood280
28Dashboard
At a glance