ESP MERCEDES-BENZ CLA 2014 Service Manual

Crash-responsive emergency lighting
The interiorlighting is activated automatically
if the vehicle is involved in an accident.
XTo switch off the crash-responsive
emergency lighting:press the hazard
warning lamp button.
or
XLockand then unlock the vehicle using the
key.
Replacing bulbs
Important safety notes
Xenon bulbs
GDANGER
Xenonbulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical
contacts. There is a risk of fatal injury.
Never touch the parts or the electrical
contacts of the Xenon bulb. Always have work
on the Xenon bulbs carried out at a qualified
specialist workshop.
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspectof
vehicle safety.You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs
GWARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
Do not use a bulb that has been dropped or if
its glass tube has been scratched.
The bulb may explode if:
Ryou touch it
Rit is hot
Ryou drop it
Ryou scratch it
Only operate bulbs in enclosed lamps
designed for that purpose. Only install spare
bulbs of the same type and the specified
voltage.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protectbulbs from moisture during
operation.Do not allow bulbs to come into
contact with liquids.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs listed (Ypage 111). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Overview: changing bulbs/bulb types
You can change the following bulbs. The bulb
type can be found in the legend.
Replacing bulbs111
Lights and windshiel dw ipers
Z

XBrake lamp/rear fog lamp/backup
lamp:remove the corresponding bulb from
the bulb holder.
XInsert the new bulb into the bulb holder.
XTurn signal lamp:lightly press the bulb
into the bulb holder, turn it counter-
clockwise and remove it from bulb holder.
XInsert the new bulb into the bulb holderand
turn it clockwise.
XReinsert the bulb holderand engage on
retaining clips.
XRe-establish contact with the connector.
XClose the side trim panel (Ypage 114).
Windshieldwipers
Switching the windshield wipers on/
off
!Do not operate the windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch the glass if wiping takes place when
the windshield is dry.
If it is necessary to switch on the windshield
wipers in dry weather conditions, always
use washer fluid when operating the
windshield wipers.
!If the windshield wipers leave smears on
the windshield after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
Combination switch
Windshield wiper off

Intermittentwipe, low (rain sensor
set to low sensitivity)
Intermittentwipe, high (rain sensor
set to high sensitivity)
Continuous wipe, slow
Continuous wipe, fast
Single wipe/To wipe the
windshield using washer fluid
XSwitch on the ignition.
XTurn the combination switch to the
corresponding position.
!Vehicles with a rain sensor: if the
windshield becomes dirty in dry weather
conditions, the windshield wipers may be
activated inadvertently. This could then
damage the windshield wiper blades or
scratch the windshield.
For this reason, you should always switch
off the windshield wipers in dry weather.
Vehicles witharain sensor:in the
or
position, the appropriate wiping
frequency is automatically set according to
the intensity of the rain. In theposition,
the rainsensor is more sensitive than in
the
position, causing the windshield
wipers to wipe more frequently.
If the wiper blades are worn, the windshield
will no longer be wiped properly. This could
prevent you from observing the traffic
conditions.Replace the wiper blades twice a
year, ideally in spring and fall.
Windshield wipers115
Lights and windshield wipers
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setting in small increments. Start at 72 ‡
(22 †).
Setting the air distribution
Automatic climate control
Air distribution settings
Directs air through the defroster vents
Directs air through the center and side
air vents
Directs air through the footwell air
vents
iYou can also activate several air
distribution settings simultaneously. To do
this, press multiple air distribution buttons.
The air is then directed through various
vents.
Setting the air distribution
XTurn the SmartKey to position2in the
ignition lock (Ypage 137).
XPress one or more of the,,
buttons.
The corresponding indicator lamp lights up
briefly.
Dual-zone automatic climate control
Air distribution settings
Directs air through the defroster vents
Directs air through the center and side
air vents
Directs air through the footwell air
vents
Directs air through the defroster,
center and side air vents
Directs air through the defroster and
footwell vents
iRegardless of the air distribution setting,
airflow is always directed through the side
air vents. The side air vents can only be
closed if the adjusters are turned clockwise
until they engage.
Setting the air distribution
XTurn the SmartKey to position2in the
ignition lock (Ypage 137).
XPress theorbutton repeatedly
until the desired symbol appears in the
display.
Setting the airflow
Automatic climate control
XTurn the SmartKey to position2in the
ignition lock (Ypage 137).
XTo increase/reduce:turn control
clockwise or counter-clockwise
(Ypage 121).
Dual-zone automatic climate control
XTurn the SmartKey to position2in the
ignition lock (Ypage 137).
XTo increase/reduce:press theor
button.
Switching the ZONE function on/off
This function is only available with dual-zone
automatic climate control.
XTo activate:press thebutton.
The indicator lamp in thebutton lights
up.
The temperature setting for the driver's
side is not adopted for the front-passenger
side.
XTo deactivate:press thebutton.
The indicator lamp in thebutton goes
out.
The temperature setting for the driver's
side is adopted for the front-passenger
side.
128Operating the climate control systems
Climate control

Useful information
iThis Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
iRead the information on qualified
specialist workshops: (Ypage 25).
Notes on breaking-inanew vehicle
Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate for this by applying greater force
to the brake pedal.
The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
RYou should therefore drive at varying
vehicle and engine speeds for the first
1000 miles (1500 km).
RAvoid heavy loads, e.g.driving at full
throttle, during this period.
RChange gearingood time, before the
tachometer needle is
of the way to the
red area of the tachometer.
RDo not manually shift to a lower gear to
brake the vehicle.
RIf possible, do not depress the accelerator
pedal past the point of resistance
(kickdown).
RIdeally, for the first 1000 miles(1500 km),
drive in programE.
After 1,000 miles (1,500 km), you can
increase the engine speed gradually and bring
the vehicle to full speed.
Additional breaking-in notes for AMG
vehicles:
RDo not drive faster than 85 mph
(140 km/h) for the first 1,000 miles
(1,500 km).
ROnly allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
RChange gearingood time.
iYou should also observe these notes on
breaking-in if the engine or parts of the
drive train on your vehicle have been
replaced.
iAlways observe the respective speed
limits.
Driving
Important safety notes
GWARNING
Objects in the driver's footwell can restrictthe
pedal travel or obstructadepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficientclearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
GWARNING
Unsuitable footwear can hindercorrect usage
of the pedals, e.g.:
Rshoes with thick soles
Rshoes with high heels
Rslippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
136Driving
Driving and parking

Rthe electric parking brake is applied.
RESP®is malfunctioning.
Furtherinformation on holding the vehicle
stationary on uphill gradients (Ypage 145).
ECO start/stopfunction
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is
stopped undercertain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes
GWARNING
If the engine is switchedoff automatically and
you exit the vehicle, the engine is restarted
automatically.The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
ECO start/stop display
If the\rsymbol is shown in green in the
multifunction display, the ECO start/stop
function switches the engine off
automatically if the vehicle stops moving.
The stop/start function is automatically
activated each time you start the engine with
the SmartKey.
If the ECO start/stop function has been
manually deactivated (Ypage 140) or a
malfunction has caused the system to be
deactivated, the\rsymbol is not
displayed.
AMG vehicles:the ECO start/stop function
is only available in drive programC.
Automatic engine switch-off
General notes
The ECO start/stop function is operational
and the\rsymbol is displayed in green in
the multifunction display, if:
Rthe indicator lamp in the ECO button is lit
green.
Rthe outside temperature is within the range
that is suitable for the system.
Rthe engine is at normal operating
temperature.
Rthe set temperature for the vehicle interior
has been reached.
Rthe battery is sufficiently charged.
Rthe system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
Rthe hood is closed.
Rthe driver's door is closed and the driver's
seat belt is fastened.
If not all conditions for automatic engine
switch-off are fulfilled, the\rsymbol is
shown in yellow.
iAll of the vehicle's systems remain active
when the engine has been stopped
automatically.
iThe engine can be switched off
automatically a maximum of four times
(first stop and three subsequent stops) in
succession. The\rsymbol is shown in
yellow in the multifunction display after the
engine has been started automatically for
the fourth time. When the\rsymbol is
shown in green in the multifunction display,
Driving139
Driving and parking
Z

Problems with the engine
ProblemPossible causes/consequences and
Solutions
The engine does not
start.
The HOLD function or DISTRONIC PLUS is activated.
XDeactivate the HOLD function (Ypage 172) or DISTRONIC
PLUS (Ypage 164).
XTry to start the engine again.
The engine does not
start. The starter motor
can be heard.
RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
XTurn the SmartKey back to position0in the ignition lock before
attempting to start the engine again.
XTry to start the engine again (Ypage 137). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.
The on-board voltage is too low because the battery is too weak
or discharged.
XJump-start the vehicle (Ypage 303).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two
minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving141
Driving and parking
Z

Engaging park position P
XWhen the vehicle is stationary, pressP
button.
Transmission positions
Parkposition
Do not shift the transmission into
positionPunless the vehicle is
stationary (Ypage 153). The
parking lock should not be used as
a brake when parking.Always
apply the electronic parking brake
in additionto the parking lock in
order to secure the vehicle.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in positionP.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop.
Reverse gear
Only shift the transmission toR
when the vehicle is stationary.

Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP®is deactivated or faulty:
only shift the transmission to
positionNif the vehicle is in danger
of skidding, e.g. on icy roads.
When you switch off the engine, the
automatic transmission
automatically shifts into neutralN.
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission positionD.This automatic
gearshifting behavior is determined by:
Rthe selected drive program (Ypage 146)
Rthe position of the accelerator pedal
Rthe road speed
Driving tips
Holding the vehicle stationary on uphill
gradients
GWARNING
If the clutch overheats, the electronic
management system is automatically
deactivated. This interrupts the power
transmission. The vehicle may, for example,
roll backwards on gradients. There is a risk of
an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
Automatic transmission145
Driving and parking
Z

Rthe vehicle pulling away moregently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
Rincreased sensitivity. This improves driving
stability on slippery road surfaces, for
example
Rthe automatic transmission shifting up
sooner.This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
Drive programSis characterized by the
following:
Rsporty engine settings
Rthe automatic transmission shifting up
later
Rthe fuel consumption possibly being higher
as a result of the later automatic
transmission shift points
Manual drive program
Introduction
In manual drive programM, you can change
gear yourself by using the steering wheel
paddle shifters. For this, the transmission
must be in positionD. The gear currently
selected and engaged is shown in the
multifunction display.
Manual drive programMdiffers from drive
programsE(drive programCon AMG
vehicles) andSwith regard to spontaneity,
responsiveness and smoothness of gear
changes.
GearDriving situations
You can use the engine's braking
effect
\nYou can use the braking effect of
the engine on downhill gradients
and for driving:
Ron steep mountain roads
Rin mountainous terrain
Rin arduous conditions
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Switching on the manual drive program
Activating permanently
XPress the program selector button
(Ypage 146) repeatedly untilMappears in
the multifunction display.
Manual drive programMremains active
until drive programE(drive programCon
AMG vehicles) orSis selected.
Activating temporarily
XPull the right or left steering wheel paddle
shifter (Ypage 147).
Mis shown in the multifunction display.
Manual drive programMis temporarily
active. Depending on which paddle shifter
is pulled, the automatic transmission
immediately shifts into the next gear down
or up.
iWhen manual drive programMis
activated via the steering wheel paddle
shifters, the temporarily active manual
drive programMwill be deactivated
automatically after a limited time, if the
driving situation permits. The automatic
transmission switches to the previously
activated drive programE(drive program
Con AMG vehicles) orS.When driving on
downhill gradients, the temporarily active
manual drive programMwill only be
deactivated if the accelerator pedal is
depressed while the vehicle is rolling
downhill.
148Automatic transmission
Driving and parking

Apart from driving style, consumption is
dependent on many factors such as, e.g.:
Rload
Rtire pressure
Rcold start
Rchoice of route
Relectrical consumers switched on
These factors are not taken into
considerationby the ECO display.
The evaluation of your driving style is carried
out using the following three categories:
RAcceleration(evaluation of all
acceleration processes):
-The bar fills up: moderate acceleration,
especially at higher speeds
-The bar empties: sporty acceleration
RConstant(assessmentofdriving behavior
at all times):
-The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
-The bar empties: fluctuations in speed
RCoasting(assessment of all deceleration
processes):
-The bar fills up: anticipatory driving,
keeping yourdistance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
-The bar empties: frequent braking
iAn economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
AccelerationandConstant:
Robserve the gearshift recommendations.
Rdrive in drive programE.
iOn long journeys at a constant speed, e.g.
on the highway, only the bar forConstant
will change.
iThe ECO display summaries the driving
characteristics fromthe start of the journey
to its completion. For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are
fewer changes. For more dynamic changes,
carry out a manual reset.
Further information on the ECO display
(Ypage 198).
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to
a lower gear in good time. This allows you
to take advantage of the engine's braking
effect.For this, you need to have selected
manual drive programM.This helps you to
avoid overheating the brakes and wearing
them out excessively.
When you take advantage of the engine's
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benzwarranty.
iBriefly depressing the acceleratorpedal
on downhill gradients while the manual
drive programMis temporarily activated:
the automatic transmission may switch to
the last active automatic drive programE
orS.The automatic transmission may shift
to a higher gear. This can reduce the
engine's braking effect.
158Driving tips
Driving and parking

Heavy and light loads
GWARNING
If you rest yourfoot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest.Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed
reaction from the brakes when braking for the
first time. This may also occur after the
vehicle has been washed or driven through
deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
RBrake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distanceto the vehicle
ahead.
Servicing the brakes
!If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
!A function or performance test should
only be carried out ona2-axle
dynamometer. If you are planning to have
the vehicle tested on such a dynamometer,
contact an authorized Mercedes-Benz
Center to obtain further information first.
Otherwise, you could damage the drive
train or the brake system.
!As the ESP®system operates
automatically, the engine and the ignition
must be switched off (theSmartKey must
be in position0or1in the ignitionlock) if:
Rthe electric parking brake is tested on a
brake dynamometer (for a maximum of
ten seconds)
Rthe vehicle is towed with the front axle
raised.
Braking triggered automatically by ESP®
may seriously damage the brake system.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Driving tips159
Driving and parking
Z