key MERCEDES-BENZ CLA 2019 Workshop Manual

The engine starts automatically when the driverwants to pull away again. The ECO start/stopfunction thereby helps you to reduce the fuelconsumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
CECO start/stop display
The ECO start/stop function is activated when-ever you start the engine using the SmartKey orthe Start/Stop button.
If the engine has been switched off automati-cally by the ECO start/stop function, the

Deactivating or activating the ECO
start/stop function
XTo deactivate:press ECO buttonC.Indicator lampDgoes out.
XTo activate:press ECO buttonC.Indicator lampDlights up.
If indicator lampDis off, the ECO start/stopfunction has been deactivated manually or asthe result of a malfunction. The engine will thennot be switched off automatically when the vehi-cle stops.
AMG Performance exhaust system
(Mercedes-AMG vehicles)
You can choose between different AMG Per-formance exhaust system volumes using theposition of the exhaust flap.
Each time you start the engine with the Smart-Key or the Start/Stop button, the quietest set-ting is activated.
Setting the volume:
XPress buttonC.If you select the loudest setting, indicatorlampDlights up.
Problems with the engine
ProblemPossible causes/consequences andPPSolutions
The engine does notstart.The HOLD function or Active Distance Assist DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 159) or Active DistanceAssist DISTRONIC (Ypage 156).
XTry to start the engine again.
The engine does notstart. The starter motorcan be heard.
RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to positionZin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps inthe instrument cluster go out.
XTry to start the engine again. Avoid excessively long and frequentattempts to start the engine as these will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
128Driving
Driving and pa rking

ProblemPossible causes/consequences andPPSolutions
The engine does notstart. You cannot hearthe starter motor.
The on-board voltage is too low because the battery is too weak ordischarged.
XJump-start the vehicle (Ypage 282).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not runningsmoothly and is misfir-ing.
There is a malfunction in the engine electronics or in a mechanicalcomponent of the engine management system.
XOnly depress the accelerator pedal slightly.Otherwise, non-combusted fuel may get into the catalytic converterand damage it.
XHave the cause rectified immediately at a qualified specialist work-shop.
The coolant temperaturegauge shows a valueabove 248 ‡ (120 †).The coolant warninglamp may also be on anda warning tone maysound.
The coolant level is too low. The coolant is too hot and the engine is nolonger being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant tocool down.
XCheck the coolant level (Ypage 263). Observe the warning notesas you do so and add coolant if necessary.
Notes on towing vehicles
The vehicle is not suitable for attaching tow barsystems, such as those used for flat towing ordinghy towing.
Attaching or using tow bar systems may result indamage to the vehicle.
When towing a vehicle with tow bar systems,safe driving characteristics cannot be guaran-teed for the towing vehicle or the towed vehicle.
The vehicle/trailer combination may swerve.
Observe the permissible towing methods(Ypage 287) and the notes on towing with bothaxles on the ground (Ypage 286).
DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change thedrive program. Depending on the drive programselected the following vehicle characteristicswill change:
Rthe drive (engine and transmission manage-ment)
Rthe suspension (vehicles with damping sys-tem or AMG adaptive sport suspension sys-tem)
Rthe sound of the exhaust system (vehicleswith sports exhaust system)
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Each time you start the engine with the Smart-Key or the Start/Stop button, drive programCis
DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)129
Driving and parking
Z

activated. For further information about startingthe engine, see (Ypage 124).
XPress DYNAMIC SELECT buttonCas manytimes as necessary until the desired driveprogram is selected.The selected drive program appears in themultifunction display. After five seconds, thedisplay goes out and the status symbol of theselected drive program appears.
In addition, the current drive program settingsare displayed briefly in the multimedia systemdisplay.
iIn a few countries, the ECO start/stop func-tion is deactivated at the factory due to theavailable fuel grade. In this case, the ECOstart/stop function is not available in anydrive program, regardless of the display in themultimedia system display.
Available drive programs:
CComfortComfortable and economi-cal driving characteristics
SSportSporty driving characteris-tics
IIndividualIndividual settings
EEconomyParticularly economicaldriving characteristics
Additional information for drive programs(Ypage 135).
You can also change gear yourself using thesteering wheel paddle shifters. For further infor-mation on the manual drive program(Ypage 137).
DYNAMIC SELECT controller
(Mercedes-AMG vehicles)
Use the DYNAMIC SELECT controller to changethe drive program. Depending on the drive pro-gram selected the following vehicle character-istics will change:
Rthe drive
Rthe transmission management
RESP®
Rthe suspension (vehicles with AMG adaptivesport suspension system)
Rthe sound of the exhaust system
Rthe availability of the ECO start/stop function
Rthe availability of gliding mode
Each time you start the engine with the Smart-Key or the Start/Stop button, drive programCisactivated. For further information about startingthe engine, see (Ypage 124).
XTurn DYNAMIC SELECT controllerCas manytimes as necessary until the desired driveprogram is selected.The selected drive program appears in themultifunction display. After five seconds thedisplay goes out and the symbol of the selec-ted drive program appears.
The drive program indicator on DYNAMICSELECT controllerClights up in red.
Available drive programs:
IIndividualIndividual settings
CComfortComfort-oriented, opti-mum-economy engine andtransmission settings
SSportSporty engine and trans-mission settings
130DYNAMIC SELECT controller (Mercedes-AMG vehicles)
Driving and parking

the SmartKey from the ignition, the automatictransmission shifts to]automatically.
With the Start/Stop button:if you then openthe driver's door or the front-passenger door,the automatic transmission shifts to]auto-matically.
If you want the automatic transmission toremain in neutral\\, e.g. when having the vehi-cle cleaned in an automatic car wash with atowing system:
XVehicles with the Start-Stop button:remove the Start-Stop button from the igni-tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles:switch the ignition on.
XDepress the brake pedal and keep itdepressed.
XEngage neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
Engaging drive position D
XIf the transmission is in position^or\\:push the DIRECT SELECT lever down past thefirst point of resistance.
XIf the transmission is in position]: depressthe brake pedal and push the DIRECT SELECTlever down past the first point of resistance.
Selector lever (Mercedes-AMG vehi-
cles)
Overview of transmission positions
]Park position with parking lock
^Reverse gear
\\Neutral
[Drive
Transmission position and drive pro-
gram display
The current transmission position and drive pro-gram appear in the multifunction display.
CTransmission position display
DDrive program display
If the transmission position display in the mul-tifunction display is not working, you should pullaway carefully to check whether the desiredtransmission position is engaged. Ideally, youshould select transmission position[anddrive programCorS.
Engaging park position P
XWhen the vehicle is stationary, press but-tonC.
Engaging reverse gear R
!Only move the automatic transmission to^when the vehicle is stationary.
XDepress the brake and keep it pressed.
XPush the selector lever forwards past the firstpoint of resistance.
Automatic transmission133
Driving an d parking
Z

Transmission positions
EPark position
This prevents the vehicle from rollingaway when stopped.
Only shift the transmission to posi-tion]when the vehicle is station-ary. The parking lock should not beused as a brake when parking.Always apply the electronic parkingbrake in addition to the parking lockin order to secure the vehicle.
In the event of a malfunction of thevehicle's electronics, the transmis-sion may lock in position]. Havethe vehicle electronics checkedimmediately at a qualified specialistworkshop.
Park position]is automaticallyengaged if:
Ryou switch off the engine using theSmartKey and remove the Smart-Key
Ryou switch off the engine using theSmartKey or using the Start/Stopbutton and open the driver's dooror front-passenger door
Ryou open the driver's door whenthe vehicle is stationary or whendriving at a very low speed and thetransmission is in position[or^
FReverse gear
Only shift the transmission into posi-tion^when the vehicle is station-ary.
DNeutral
Do not shift the transmission to\\while driving. The automatic trans-mission could otherwise be dam-aged.
No power is transmitted from theengine to the drive wheels.
Releasing the brakes will allow you tomove the vehicle freely, e.g. to pushit or tow it.
If ESP®is deactivated or faulty: shiftthe transmission to position\\if thevehicle is in danger of skidding, e.g.on icy roads.
If you switch the engine off with thetransmission in position^or[,the automatic transmission shifts to\\automatically.
!Coasting in neutral\\maycause damage to the drive train.
:Drive
The automatic transmission changesgear automatically. All forward gearsare available.
Driving tips
Changing gear
The automatic transmission shifts through theindividual gears automatically when it is in trans-mission position[. This automatic gear shift-ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
134Automatic transmission
Driving an d parking

You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapors. There is a risk of
fire and explosion.
Before you open the fuel filler cap or take hold
of the pump nozzle, touch the metallic vehicle
body. This discharges any electrostatic
charge that may have built up.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
!Do not use diesel to refuel vehicles with agasoline engine. Do not switch on the ignitionif you accidentally refuel with the wrong fuel.Otherwise, the fuel will enter the fuel system.Even small amounts of the wrong fuel couldresult in damage to the fuel system and theengine. Notify a qualified specialist workshopand have the fuel tank and fuel lines drainedcompletely.
!Overfilling the fuel tank could damage thefuel system.
!Take care not to spill any fuel on paintedsurfaces. You could otherwise damage thepaintwork.
!Use a filter when adding fuel from a fuel can.The fuel lines and/or the fuel injection system
could otherwise be blocked by particles fromthe fuel can.
Do not get into the vehicle again during the refu-eling process. Otherwise, electrostatic chargecould build up again.
If you overfill the fuel tank, fuel could spray outwhen the fuel pump nozzle is removed.
For further information on fuel and fuel quality(Ypage 319).
Refueling
General information
Pay attention to the important safety notes(Ypage 139).
The fuel filler flap is unlocked/locked automat-ically when you unlock/lock the vehicle with theSmartKey.
The position of the fuel filler cap is displayed

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andPPSolutions
Fuel is leaking from thevehicle.The fuel line or the fuel tank is faulty.
GWARNING
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS‑GO
XOpen the driver's door.The vehicle electronics are now in positionZ. This is the same asthe SmartKey being removed from the ignition.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannotbe opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 70).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 77).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If children are left unsupervised in the vehicle,
they could:
Roperate the vehicle's equipment
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of park
position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended in
the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
!Always secure the vehicle correctly againstrolling away. Otherwise, the vehicle or its driv-etrain could be damaged.
142Parking
Driving and parking

To ensure that the vehicle is secured againstrolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position]andthe transmission position display must show]in the multifunction display.
Rthe SmartKey must be removed from the igni-tion lock.
Ron uphill or downhill gradients, the frontwheels must be turned towards the curb.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Automatic transmission
XApply the electric parking brake.
XAll vehicles (except Mercedes-AMG vehi-cles):shift the transmission to position].
XMercedes-AMG vehicles:press buttonC.
XWith the SmartKey :turn the SmartKey topositionZin the ignition lock and remove it.The immobilizer is activated.
XWith the Start/Stop button:press theStart/Stop button (Ypage 123).The engine stops and all the indicator lamps inthe instrument cluster go out.
If the driver's door is closed, this is the sameas key positionG. If the driver's door is open,this is the same as key positionZ, i.e. theSmartKey having been removed.
If you switch the engine off with the transmis-sion in position^or[, the automatic trans-mission shifts to\\automatically.
With the SmartKey:if you then open the driv-er's door or the front-passenger door or removethe SmartKey from the ignition, the automatictransmission shifts to]automatically.
With the Start/Stop button:if you then openthe driver's door or the front-passenger door,the automatic transmission shifts to]auto-matically.
If you want the automatic transmission toremain in neutral\\, e.g. when having the vehi-cle cleaned in an automatic car wash with atowing system:
XVehicles with the Start-Stop button:remove the Start-Stop button from the igni-tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles:switch the ignition on.
XDepress the brake pedal and keep itdepressed.
XEngage neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
Electric parking brake
General notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Roperate the vehicle's equipment
Parking143
Driving and parking
Z

Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of park
position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended in
the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
The function of the electric parking brake isdependent on the on-board voltage. If the on-board voltage is low or there is a malfunction inthe system, it may not be possible to apply thereleased parking brake.
XIf this is the case, only park the vehicle onlevel ground and secure it to prevent it rollingaway.
XShift the automatic transmission to position].
It may not be possible to release an appliedparking brake if the on-board voltage is low orthere is a malfunction in the system. Contact aqualified specialist workshop.
The electric parking brake performs a functiontest at regular intervals while the engine isswitched off. The sounds that can be heard whilethis is occurring are normal.
Applying or releasing manually
XTo engage:push handleC.When the electric parking brake is applied,the redI(USA only) or$(Canadaonly) indicator lamp lights up in the instru-ment cluster.
The electric parking brake can also be appliedwhen the SmartKey is removed.
XTo release:pull handleC.The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clustergoes out.
The electric parking brake can only bereleased:
Rif the SmartKey is in positionGorHinthe ignition lock (Ypage 123) or
Rif the ignition was switched on using theStart/Stop button
Applying automatically
The electric parking brake is automaticallyapplied when the transmission is in position]and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and thedriver's door is opened
To prevent the electric parking brake from beingautomatically applied, pull handleC.
The electric parking brake is also applied auto-matically if:
RActive Distance Assist DISTRONIC brings thevehicle to a standstill or
Rthe HOLD function is keeping the vehicle sta-tionary
RActive Parking Assist is keeping the vehiclestationary
In addition, at least one of the following condi-tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and thedriver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The redI(USA only) or$(Canada only)indicator lamp in the instrument cluster goesout.
The electric parking brake is not automaticallyapplied if the engine is switched off by the ECOstart/stop function.
144Parking
Driving an d parking