service MERCEDES-BENZ CLS 2011 Owner's Guide
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For example, a load rating of 91 corresponds
to a maximum load of 1356 lb (615 kg) the
tire is designed to support. See also
“Maximum
tire load” (Y page 197) where the
maximum load associated with the load index
is indicated in kilograms and lbs.
For additional information on the load index,
see “Load identification” (Y page 204).
Speed symbol G
Warning!
Even when permitted by law, never operate a
vehicle at speeds greater than the maximum
speed rating of the tires.
Exceeding
the maximum speed for which tires
are rated can lead to sudden tire failure,
causing loss of vehicle control and possibly
resulting in an accident and/or serious
personal injury and possible death, for you
and for others.
Regardless of the tire speed rating, local
speed limits should be obeyed. Use prudent
driving speeds appropriate to prevailing
conditions.
Speed symbol B indicates the approved
maximum speed (tire speed rating) for the
tire.
Summer tires Index Speed rating
Q up to 100 mph (160 km/h)
R up to 106 mph (170 km/h)
S up to 112 mph (180 km/h)
T up to 118 mph (190 km/h)
H up to 130 mph (210 km/h)
V up to 149 mph (240 km/h)
W up to 168 mph (270 km/h)
Y up to 186 mph (300 km/h)
ZR...Y up to 186 mph (300 km/h) Index Speed rating
ZR...(..Y) above 186 mph (300 km/h)
ZR above 149 mph (240 km/h)
R
At the tire manufacturer’s option, any tire
with a speed capability above 149 mph
(240 km/h) can include a “ZR” in the size
designation (for example: 245/40 ZR18).
To determine the maximum speed
capability of the tire, the service
description
for the tire must be referred to.
The service description is comprised of
load index A and speed symbol B.
If your tire includes “ZR” in the size
designation and no service description is
given, the tire manufacturer must be
consulted for the maximum speed
capability.
If a service description is given, the speed
capability is limited by the speed symbol in
the service description. Example:
245/40 ZR18 97Y. In this example, “97Y”
is the service description. The letter “Y”
designates the speed rating and the speed
capability of the tire is limited to 186 mph
(300 km/h).
R Any tire with a speed capability above
186 mph (300 km/h) must include a “ZR”
in the size designation AND the service
description must be placed in parenthesis.
Example: 275/40 ZR 18 (99Y). The “(Y)”
speed symbol in parenthesis designates
the maximum speed capability of the tire
as being above 186 mph (300 km/h).
Consult the tire manufacturer for the actual
maximum permissible speed of the tire.
All-season and winter tires Index Speed rating
Q M+S
11 up to 100 mph (160 km/h)
T M+S
11 up to 118 mph (190 km/h)
11
or M+S ifor winter tires Tires and wheels
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It can also result in the brakes overheating,
thereby significantly reducing their
effectiveness. It may not be possible to stop
the vehicle in sufficient time to avoid an
accident.
After hard braking, it is advisable to drive on
for
some time, rather than immediately park,
so that the air stream will cool down the
brakes faster.
Wet roads G
Warning!
After driving in heavy rain for some time
without
applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced and increased pedal pressure may be
necessary to obtain expected brake effect.
Maintain a safe distance from vehicles in
front.
To help prevent brake disk corrosion after
driving on wet or salt-covered roads, it is
advisable to brake the vehicle with
considerable force prior to parking. The heat
generated serves to dry the brakes.
Salt-covered roads G
Warning!
A layer of salt on the brake discs and the brake
linings may cause a delay in the braking
effect, resulting in a significantly increased
braking distance, which could lead to an
accident.
To avoid this danger, you should:
R occasionally brake carefully when you are
driving on salt-covered roads, so that any
layer of salt that may have built up on the
brake discs and the brake linings is removed without putting other road users
at risk
R maintain a greater distance to the vehicle
ahead and drive with particular care
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new
trip, so that salt residues are removed
from the brake disc
Brake service !
The brake fluid level in the reservoir may
be
too low if the brake warning lamp in the
instrument cluster comes on and an
acoustic warning sounds although the
parking brake is released. Observe
additional messages in the multifunction
display that may appear.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the
reservoir.
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz. G
Warning!
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle
can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Because the ESP ®
operates
automatically, the engine and ignition must
be shut off (SmartKey in starter switch
position 0 or 1 or KEYLESS-GO start/stop
button in position 0 or 1) when the parking
brake is being tested on a brake test Driving instructions
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X
Reduce vehicle speed.
X Avoid track grooves in the road.
X Apply brakes cautiously. Standing water
! Do not drive through flooded areas.
Before
driving through water, determine its
depth.
If you must drive through standing water,
drive slowly to prevent water from entering
the passenger compartment or the engine
compartment. Water in these areas could
cause damage to electrical components or
wiring of the engine or transmission, or
could result in water being ingested by the
engine through the air intake causing
severe internal engine damage. Any such
damage is not covered by the Mercedes-
Benz Limited Warranty. Driving abroad
If
you plan to drive the vehicle outside the U.S.
or Canada, you should request dealer
network information for your destination from
any authorized Mercedes-Benz Center. Control and operation of radio
transmitter
Safety notes G
Warning!
Please do not forget that your primary
responsibility
is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 12
while
driving, please use the hands-free device and only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND
12
(Cockpit
Management and Data System) if road,
weather and traffic conditions permit.
Otherwise, you may not be able to observe
traffic
conditions and could endanger yourself
and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second. Emission control
Certain systems of the engine serve to keep
the toxic components of the exhaust gases
within permissible limits required by law.
These systems will function properly only
when
maintained strictly according to factory
specifications. Any adjustments on the
engine should, therefore, be carried out only
by qualified Mercedes-Benz Center
authorized technicians.
Engine adjustments should not be altered in
any way. Moreover, the specified service
procedures must be carried out regularly
according to Mercedes-Benz servicing
requirements. For details refer to the
Maintenance Booklet. G
Warning!
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do
not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
12 Observe all legal requirements. Driving instructions
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conditions, drive only with at least one
window fully open at all times.
Maintenance
Notes
The Maintenance System in your vehicle
tracks the distance driven and the time
elapsed since the last maintenance service.
It calculates other maintenance service work
required, and calls for the next maintenance
service accordingly.
We strongly recommend that you have your
vehicle serviced at an authorized Mercedes-
Benz Center. Have it serviced in accordance
with the Maintenance Booklet at the times
called for by the maintenance service
indicator.
i Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times/mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty. Maintenance service indicator
message
Information on maintenance work and
maintenance intervals are specified in the
Maintenance Booklet. Contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only) for additional
information.
The maintenance service indicator message
will notify you when the next maintenance
service is required.
Starting approximately 1 month before the
next maintenance service is required, one of
the following messages will appear in the
multifunction display. The messages will
appear while you are driving or when you
switch on the ignition (example service A):
Service A Due In XXXX Miles (Km) Service A Due In XX Days
Service A Due In X Day
Service A Due Now
Refer to Maintenance Booklet for a listing of
maintenance services and intervals they need
to be performed at.
Clearing the maintenance service
indicator message
The maintenance service indicator message
is cleared automatically
R
after approximately 10 seconds when you
switch on the ignition
R after approximately 10 seconds when
reaching the service threshold while driving
R after approximately 30 seconds, once the
suggested maintenance service term has
passed X
Clearing the maintenance service
indicator message manually: Press reset
button : on the instrument cluster.
The standard display appears in the
multifunction display. 214
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Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A Exceeded By XXXXX Miles
(Km)
Service A Exceeded By XXX Days
Service A Exceeded By X Day
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance service.
Calling up the maintenance service
indicator display
i The menu overview can be found on
(Y page 112).
You can call up the maintenance service
indicator display at any time to check when
the next maintenance service is required.
X Switch on the ignition.
X Press button V or U on the
multifunction steering wheel repeatedly
until the standard display
(Y page 112)
appears in the multifunction display.
X Press button * or & on the
multifunction steering wheel until the
maintenance
service indicator display with
the service symbol ¯ and the
maintenance service deadline appears in
the multifunction display.
i If
the battery was disconnected, the days
of disconnection will not be included in the
count shown by the maintenance service
indicator. To arrive at the true maintenance
service deadline, you will need to subtract
these days from the days shown in the
maintenance service indicator message or
maintenance service indicator display. Do not confuse the maintenance service
indicator
with the engine oil level indicator
4. Resetting the maintenance service
indicator
In
the event that the maintenance service on
your vehicle is not carried out at an authorized
Mercedes-Benz Center, you can have the
maintenance service indicator reset.
The automotive maintenance facility carrying
out the maintenance service will find the
information for resetting the maintenance
service indicator in the maintenance-relevant
literature for your vehicle.
Such literature is available at any authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the maintenance service indicator was
reset inadvertently, have an authorized
Mercedes-Benz Center correct it.
Only reset the maintenance service
indicator if the proper maintenance service
has been performed. Not following the
proper maintenance service as described
in the Maintenance Booklet will result in
engine damage and/or other vehicle
damage not covered by the Mercedes-Benz
Limited Warranty. Vehicle care
Cleaning and care of the vehicle
Notes Regular and proper care will help to maintain
the value of your vehicle.
G
Warning!
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your Vehicle care
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Safety systems
Display messages
Possible causes/consequences and
X SolutionsG Tele Aid
Inoperativ
e One or more main functions of the Tele Aid system are
malfunctioning.
X
Have the Tele Aid system checked at an authorized
Mercedes-Benz Center. + Restraint
System
Malfunctio
n
Service
Required The system is malfunctioning.
X
Drive with added caution to the nearest authorized
Mercedes-Benz Center and have the system checked
immediately. G
Warning!
In the event a malfunction of the SRS is
indicated as outlined above, the SRS may not
be operational.
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz Center immediately to have the system
checked. Otherwise the SRS may not be
activated
when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessarily
which could also result in injury.
Driving systems Display messages
Possible causes/consequences and
X Solutions¨ Vehicle
Rising The vehicle is adjusting to your level selection.
¨ Vehicle
Rising
Please
Wait The vehicle level is too low.
X
Wait until the message disappears from the multifunction
display. ¨ STOP
Vehicle
Too Low The AIRMATIC DC is malfunctioning.
X
Avoid excessive steering maneuvers. The fenders or tires
could otherwise be damaged. Listen for scraping noises.
X Do not drive faster than 50 mph (80 km/h).
X Drive to the side of the road and select a higher vehicle level
(Y page 138).
Depending on the type of malfunction, this may raise the
vehicle’s level.
X Contact an authorized Mercedes-Benz Center as soon as
possible.
There is otherwise danger of an accident. 240
Vehicle status messages in the multifunction display
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Engine
Display messages
Possible causes/consequences and
X Solutions=
(USA only)
;
(Canada
only) Engine
Service There may be a malfunction in
R
the fuel management system
R the ignition system
R the exhaust system
R the fuel system
X Have the engine checkedas soon as possible at an
authorized Mercedes-Benz Center. ; Display
Malfunctio
n
Service
Required Certain electronic systems are unable to relay information to
the control system. The coolant temperature display or the
tachometer may have failed.
X
Have the electronic systems checked at an authorized
Mercedes-Benz Center. + Top Up
Coolant
See
Operator’s
Man. The coolant level is too low.
X
Add coolant (Y page 180).
X If you have to add coolant frequently, have the cooling
system checked at an authorized Mercedes-Benz Center. G
Warning!
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
! Do not ignore the low engine coolant level warning. Extended driving with the message
and
symbol displayed may cause serious engine damage not covered by the Mercedes-Benz
Limited Warranty.
Do not drive without sufficient amount of coolant in the cooling system. The engine will
overheat causing major engine damage. Vehicle status messages in the multifunction display
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Display messages
Possible causes/consequences and
X Solutions# Low
Voltage
Start
Engine The battery has insufficient voltage.
X
Start the engine. 4 Check oil
level at
next
refueling. The engine oil has dropped to a critical level.
X
Check the engine oil level ( Y page 179) and add engine oil
as required ( Y page 180).
X If you must add engine oil frequently, have the engine
checked for possible leaks. If the message
Check
oil level at next
refueling. appears while the engine is
running and at operating temperature, the
engine oil level has dropped to approximately
the minimum level.
The message will be stored in the vehicle
status message memory after you have
cleared it from the multifunction display.
Visually check for oil leaks. If there are no
obvious oil leaks, drive to the nearest service
station to refill your engine oil to the required
level. For information on approved engine oils
contact
an authorized Mercedes-Benz Center
or visit www.mbusa.com (USA only).
! Engine oil level warnings should not be
ignored. Extended driving with the symbol
displayed could result in serious engine
damage that is not covered by the
Mercedes-Benz Limited Warranty. Display messages
Possible causes/consequences and
X SolutionsC The fuel level is low.
X
Refuel at the next gas station. 7 Reserve
Fuel The fuel level has dropped below the reserve mark.
X
Refuel at the next gas station. 7 Gas Cap
Is Open A loss of pressure has been detected in the fuel system. The
fuel cap may not be closed properly or the fuel system may
be leaking.
X
Check the fuel cap ( Y page 177).
X If it is not closed properly: Close the fuel cap.
X If it is closed properly: Have the fuel system checked at
an authorized Mercedes-Benz Center. ¸ Replace
Air Filter The air filter is clogged.
X
Have the air filter checked at an authorized Mercedes-Benz
Center. 246
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X
Tighten the five wheel bolts evenly,
following
the diagonal sequence illustrated
(: to A), until all bolts are tight. Observe
a tightening torque of 96 lb-ft (130 Nm). G
Warning!
Have the tightening torque checked after
changing a wheel. The wheels could come
loose if they are not tightened to a torque of
96 lb-ft (130 Nm).
X Fully collapse the jack, with handle folded
in (storage position), see
(Y page 225).
X Store the jack and the other vehicle tools
in the designated storage space.
X Wrap the damaged wheel in the protective
wrap
that comes with the spare wheel and
put the wheel in the trunk.
You can also place the damaged wheel
down into the spare wheel well. In this case,
you must store the luggage bowl in the
trunk.
For information on storing the spare wheel
after it has been replaced by a regular road
wheel, see
(Y page 226).
i Vehicles with TPMS or Advanced TPMS:
Do not restart the tire inflation pressure
monitor until a full size wheel/tire with
functioning sensor has been placed back
into service on the vehicle. MOExtended system
The MOExtended system allows you to
continue driving your vehicle even if there is
a total loss of pressure in one or more tires.
You
may only use the MOExtended system in
conjunction with the tire pressure loss
warning system ( Y page 186), the TPMS
(Y page 188), or the Advanced TPMS
(Y page 190).
The maximum distance in emergency mode
depends on the vehicle’s load. It is 50 miles
(80 km) if the vehicle is partially loaded and
18 miles (30 km) if the vehicle is fully loaded.
The point at which the maximum driving distance in emergency mode begins is when
the warning message appears in the
multifunction display indicating that there is
a loss of tire inflation pressure.
X
Do not exceed the maximum speed of
50 mph (80 km/h
). G
Warning!
In emergency mode, your vehicle’s driving
characteristics are diminished in such
situations as:
R driving around curves
R while braking
R while accelerating rapidly
Therefore,
your driving style must be adapted
accordingly. Avoid abrupt steering and driving
maneuvers, as well as driving over obstacles
(road curbs, potholes, or off-road areas). This
is especially important if the vehicle is heavily
loaded.
The emergency driving distance that can be
achieved greatly depends on the demands
placed on the vehicle. Depending on speed,
load, driving maneuvers, road conditions,
outside temperature, etc., the distance can be
significantly shorter or, if the vehicle is driven
cautiously, somewhat longer.
Do not continue driving in emergency mode if
R you notice knocking sounds
R the vehicle starts to shake
R smoke develops and you smell rubber
R ESP ®
is intervening continuously
R you notice tears on the tire sidewalls
After driving in emergency mode, you must
have the rims inspected by an authorized
Mercedes-Benz Center to check if they are
suitable for further use. The failed tire must
be replaced in any case.
When replacing individual or all tires on the
vehicle, make sure only tires marked with
“MOExtended” are mounted in the size
specified for your vehicle ( Y page 291). Flat tire
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Battery
Safety notes
A battery should always be sufficiently
charged in order to achieve its rated service
life. Refer to Maintenance Booklet for battery
maintenance intervals.
If you use your vehicle mostly for short-
distance trips, you will need to have the
battery charge checked more frequently.
When replacing a battery, always use a
battery approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, contact an
authorized Mercedes-Benz Center about
steps you need to observe. G
Warning!
Observe all safety instructions and
precautions when handling automotive
batteries.Risk of explosion.
Fire, open flames and
smoking are prohibited
when handling batteries.
Avoid creating sparks.
Battery acid is caustic. Do
not allow it to come into
contact with skin, eyes or
clothing.
Wear suitable protective
clothing, especially gloves,
apron and faceguard.
Wear eye protection.
Rinse any acid spills
immediately with clear
water. Contact a physician
if necessary.
Keep children away.
Follow the instructions in
this Operator’s Manual.
A battery contains materials that can harm
the environment if disposed of improperly. A
large 12 V storage battery contains lead.
Recycling of the battery is the preferred
method of disposal. Many states (USA only)
or provinces (Canada only) require sellers of
batteries to accept the old battery for
recycling.
G Warning!
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
G Warning!
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
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