service MERCEDES-BENZ CLS 2011 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: CLS, Model: MERCEDES-BENZ CLS 2011Pages: 308, PDF Size: 5.71 MB
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Our company and staff congratulate you on
the purchase of your new Mercedes-Benz.
Your selection of our product is a
demonstration of your trust in our company
name.
Furthermore, it exemplifies your desire
to own an automobile that will be as easy as
possible to operate and will provide years of
service.
Your Mercedes-Benz represents the efforts of
many skilled engineers and craftsmen. To
help assure your driving pleasure, and also
the safety of you and your passengers, we ask
you to make a small investment of time:
R Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.
R Please follow the recommendations
contained in this manual. They are
designed to acquaint you with the
operation of your Mercedes-Benz.
R Please pay attention to the warnings and
cautions contained in this manual. They are
designed to help improve the safety of the
vehicle operator and occupants.
We extend our best wishes for many miles of
safe, pleasurable driving.
Mercedes-Benz USA, LLC
A Daimler Company
2195848183 É219584818
3=ËÍ
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Direction of rotation (tires)
..............197
Displays
Digital speedometer ......................113
Distronic
........................................ 131
Maintenance service indicator .......214
Messages in the multifunction
display ........................................... 228
Multifunction display .....................111
Outside temperature .............113, 120
Symbol messages .......................... 238
Text messages ............................... 229
Trip computer ................................ 124
Vehicle status message memory ...117
Vehicle system settings ................. 118
Distronic ............................................ 129
Cleaning system sensor cover ....... 219
Control system .............................. 117
Distance warning function .............137
Distance warning lamp .......... 131, 256
Driving with .................................... 135
Menu ............................................. 132
Messages in the multifunction
display ........................................... 233
Resume function ............................ 134
Sensor cover .................................. 219
Door control panel .............................. 32
Door handles ........................................ 32
Doors
Child safety locks ............................ 56
Locking/unlocking (KEYLESS-GO) ...67
Locking/unlocking (SmartKey) ........ 66
Messages in the multifunction
display ........................................... 241
Opening from inside ......................... 70
Remote door unlock (Tele Aid) ....... 168
Unlocking (Mechanical key) ........... 261
DOT (Department of
Transportation) .................................. 206
Drinking and driving .........................210
Driving
Abroad ........................................... 213
Hydroplaning ................................. 212
Instructions ............................. 97, 210
In winter ........................................ 209
Problems ......................................... 99
Safety systems ................................ 57
Systems ......................................... 127Through standing water
.................213
With Distronic ................................ 135
Driving and parking
Safety notes ..................................... 96
Driving off .................................... 98, 212
Driving safety systems ....................... 57
ABS .................................................. 58
Adaptive Brake ................................ 59
BAS .................................................. 59
EBP .................................................. 59
ESP ®
................................................ 59
ETS .................................................. 60
Driving systems
AIRMATIC DC (Dual Control) .......... 137
Cruise control ................................ 127
Distronic ........................................ 129
Parktronic system ..........................139
Driving tips, automatic
transmission ...................................... 104 E
Easy-entry/exit feature .............. 83, 124
EBP (Electronic Brake
Proportioning) ......................................
59
Electrical system
Improper work on or
modifications ................................... 21
Power outlets ................................. 163
Electrical system (Technical data)
see Vehicle specification
Electronic Stability Program
see ESP ®
Emergency, in case of
First aid kit ..................................... 224
Flat tire .......................................... 271
Hazard warning flasher ....................90
Roadside Assistance ................ 20, 166
Towing the vehicle .........................281
Emergency calls
Tele Aid .......................................... 165
Emergency operations
Remote door unlock (Tele Aid) ....... 168
Trunk lid, emergency release ...........74
Emergency Tensioning Device
see ETD Index
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Messages in the multifunction
display
........................................... 247
Switching on/off .............................. 87
Lamps, indicator and warning
ABS .......................................... 28, 252
Brakes ........................................... 252
Coolant .......................................... 257
Distance warning
lamp .............................. 131, 137, 256
Engine malfunction .................. 28, 257
ESP ®
........................................ 28, 255
Fog lamps ........................................ 89
Front passenger front air bag
off ...................................... 31, 41, 260
Fuel tank reserve ..................... 29, 256
High-beam headlamps ...............28, 90
Instrument cluster .........................251
Low-beam headlamps ................ 28, 87
Low tire pressure/TPMS
malfunction telltale ........................ 259
Seat belt telltale ................28, 48, 253
SRS .......................................... 36, 254
Turn signals ..................................... 28
Language, selecting ..........................120
LATCH-type child seat anchors (ISOFIX) see Children in the vehicle
License plate lamps
Messages in the multifunction
display ........................................... 248
Replacing bulbs ............................. 267
Light alloy wheels, cleaning .............220
Lighter see Cigarette lighter
Lighting ................................................ 86
Daytime running lamp mode ............88
Exterior ............................................ 87
Interior ............................................. 91
Limp-home mode .............................. 108
Load index (tires) ......................202, 206
Loading see Vehicle loading
Locator lighting ................................. 121
Lock button
Outside door handle (KEYLESS-
GO) .................................................. 69Locking the vehicle
KEYLESS-GO .................................... 67
Manually ........................................ 262
SmartKey ......................................... 66
Loss of
Key .................................................. 70
Service and Warranty Information
booklet .......................................... 288
Low-beam headlamps ......................... 87
Exterior lamp switch ........................ 87
Indicator lamp .................................. 28
Replacing bulbs ............................. 267
Switching on .................................... 87
Lubricants .......................................... 296
Luggage box ...................................... 227
Lumbar support ................................... 79 M
Maintenance ........................................ 20
Maintenance System Service indicator display
................215
Service indicator message ............. 214
Service term exceeded ..................215
Manual headlamp mode (Low-
beam headlamps) ................................ 87
Manual shift program .......................107
Maximum engine speed see Vehicle specification
Maximum loaded vehicle weight .....206
Maximum load rating (tires) .............206
Maximum permissible tire
inflation pressure .............................. 207
Mechanical key see Key, Mechanical
Media interface ................................. 158
Memory function ................................. 85
Menus see Control system menus
Minispare wheel
see Spare wheel
Mirrors .................................................. 84
Auto-dimming rear view mirrors ....... 84
Exterior rear view mirror parking
position ............................................ 85
Exterior rear view mirrors ................ 84
Interior rear view mirror ................... 84 Index
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Memory function .............................. 85
Vanity mirror ..................................
162
MOExtended system ......................... 277
MOExtended tires ..................... 277, 292
MON (Motor Octane Number) ..........299
Motor Octane Number see MON
Multicontour seat ................................ 80
Multifunction display ........................ 111
Symbol messages .......................... 238
Text messages ............................... 229
Vehicle status messages ............... 228
Multifunction display messages
ABS ....................................... 229, 239
Active headlamps .......................... 247
Advanced TPMS ..................... 236, 250
Air bags ......................................... 230
Air filter .......................................... 246
AIRMATIC DC (Dual Control) .......... 240
Alternator ...................................... 245
Automatic transmission ................. 235
Battery ........................................... 245
Brake fluid ..................................... 239
Brake pads ..................................... 238
Check engine ................................. 243
Coolant .......................................... 243
Corner-illuminating front fog
lamps ............................................. 249
Cruise control ................................ 233
Distronic ........................................ 233
Doors ............................................. 241
EBP ................................................ 239
Engine oil ....................................... 246
Engine service ............................... 243
ESP ®
...................................... 229, 239
Fog lamps .............................. 247, 249
Front passenger front air bag ........230
Gas cap .......................................... 246
Gear selector lever ........................235
High-beam lamps ........................... 248
Hood .............................................. 241
License plate lamps ....................... 248
Light sensor ................................... 248
Low-beam lamps ............................ 249
Parking brake ................................ 239
Parking lamps ................................ 248
PRE-SAFE ®
.................................... 229Reserve fuel ...................................
246
Reverse lamp ................................. 247
Side marker lamps .........................248
SmartKey ....................................... 241
SmartKey with KEYLESS-GO ..........241
SRS ................................................ 240
Tail lamps ...................................... 249
Tele Aid .......................................... 240
Tire inflation pressure ............235, 250
Tire pressure monitor .................... 236
Tires ...................................... 235, 250
TPMS ..................................... 236, 250
Trunk ............................................. 241
Turn signals ................................... 250
Washer fluid ................................... 242
Multifunction steering wheel
Adjustment ...................................... 82
Buttons .......................................... 110
Cleaning ......................................... 220
Easy-entry/exit feature ...........83, 124
Gearshift control ............................ 106
Heating ............................................ 83
Memory function .............................. 85
Overview .......................................... 29 N
Navigation menu ............................... 117
Navigation system see Separate operating instructions
NECK-PRO active front head
restraints ............................................. 50
Resetting ....................................... 264
Net, parcel ......................................... 157
Night security illumination .............. 122
Normal occupant weight .................. 207
Number, vehicle identification
(VIN) ................................................... 289 O
Occupant Classification System see
OCS (Occupant Classification
System)
Occupant distribution ....................... 207
Occupant safety Air bags ........................................... 37
Children and air bags ....................... 3712
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Children in the vehicle
.....................52
Child seat anchors – LATCH-type
(ISOFIX) ........................................... 55
Fastening the seat belts ...................
47
Front passenger front air bag off
indicator lamp .......................... 41, 260
Infant and child restraint systems .... 53
Introduction ..................................... 36
ISOFIX (Child seat anchors –
LATCH-type) ..................................... 55
OCS (Occupant Classification
System) ........................................... 41
PRE-SAFE ®
....................................... 49
Seat belts .................................. 39, 45
OCS (Occupant Classification
System) ................................................ 41
Self-test ........................................... 45
Odometer ........................................... 111
Oil, oil level see Engine oil
On-board computer
see Control system
One-touch gearshifting .....................105
Operating safety .................................. 21
Ornamental moldings, cleaning .......218
Outside temperature see Displays
Overhead control panel ......................33 P
Paintwork, cleaning ..........................217
Paintwork code ................................. 289
Panic alarm .......................................... 57
Parcel net ........................................... 157
Parking ............................................... 100
Parktronic system ..........................139
Parking and standing lamp
Replacing bulbs
............................. 267
Parking brake .................................... 100
Messages in the multifunction
display ........................................... 239
Parking position
Exterior rear view mirrors ................ 85
Transmission position .................... 103
Parktronic system
Cleaning system sensors ...............219
Malfunction .................................... 142 Minimum distance .........................
141
Sensor range ................................. 140
Switching on/off
........................... 141
System sensors ............................. 140
Warning indicators ................... 27, 141
Parts service ...................................... 288
PASS AIR BAG OFF indicator lamp see Front passenger front air bag
off indicator lamp
Passenger safety
see Occupant safety
Pedals ................................................. 210
Phone see Telephone
Plastic parts, cleaning ...................... 220
Power assistance .............................. 210
Power outlets .................................... 163
Power seats see Seats
Power tilt/sliding sunroof
Operation ....................................... 152
Synchronizing ................................ 154
Power washer .................................... 217
Power windows ................................... 94
Cleaning ......................................... 219
Operation ......................................... 94
Rear door window, override
switch .............................................. 56
Synchronizing .................................. 95
Practical hints ................................... 224
PRE-SAFE ®
............................................ 49
Messages in the multifunction
display ........................................... 229
Problems
While driving .................................... 99
With vehicle ..................................... 22
With wipers ...................................... 94
Product information ............................19
Production options weight ...............207
Program mode selector switch
Automatic shift program ................105
Manual shift program ..................... 107
Proximity key
see Key, SmartKey
PSI (air pressure unit) ....................... 207 Index
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R
RACETIMER ........................................ 114
Radio Selecting stations
..........................116
Radio transmitters ............................213
Rain sensor see Intermittent wiping
Rear axle oil ....................................... 297
Rear door ashtray see Ashtrays
Rear doors
Child safety locks ............................ 56
Rear door window
Override switch ................................ 56
Rear fog lamp
see Fog lamps
Rear lamps
see Tail lamps
Rear seat head restraints
see Head restraints
Rear window defroster ..................... 151
Recommended tire inflation
pressure ..................................... 183, 207
Refrigerant, air conditioning ............ 298
Refueling ............................................ 176
Regular checks .................................. 177
Reminder, Seat belt see Seat belts, Telltale
Remote control
see Key, SmartKey
Remote door unlock (Tele Aid) .........168
Replacing
Key .................................................. 70
Replacing bulbs ................................. 266
Reporting safety defects .................... 22
Research Octane Number see RON
Reserve fuel
Messages in the multifunction
display ........................................... 246
Reset button ................................ 29, 109
Reset tool (NECK-PRO active front
head restraints) ................................. 264
Restraint systems see Occupant safety
Retaining hook .................................. 157
Rims ........................................... 207, 291Roadside Assistance
...................20, 166
RON (Research Octane Number) ..... 299
Roof rack ............................................ 155
Rubber parts, cleaning ......................
220
Run-flat tires see MOExtended tires S
Safety Driving safety systems ..................... 57
Occupant safety ...............................
36
Reporting defects ............................ 22
Safety belts
see Seat belts
Seat belt force limiter ......................... 49
Seat belts ............................................. 45
Automatic comfort-fit feature .......... 49
Children in the vehicle .....................52
Cleaning ......................................... 221
Fastening ......................................... 47
Height adjustment ...........................48
Proper use of ................................... 46
Safety guidelines ............................. 39
Safety notes ..................................... 45
Telltale ..................................... 28, 253
Seat heating ......................................... 81
Seating capacity ................................ 194
Seats ..................................................... 77 Adjustment ...................................... 77
Easy-entry/exit feature ....................83
Heating ............................................ 81
Memory function .............................. 85
Multicontour seat ............................ 80
Ventilation ....................................... 81
Securing cargo
Cargo tie-down hooks .................... 157
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
OCS (Occupant Classification
System) ........................................... 45
Tele Aid .......................................... 165
Service
see Maintenance
Service, parts .................................... 28814
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Service and warranty information
.....19
Service intervals see
Maintenance System, Service
indicator message
Service life (tires) .............................. 198
Settings Factory setting (KEYLESS-GO) ......... 69
Factory setting (SmartKey) ..............67
Memory function .............................. 85
Menu ............................................. 118
Selective setting (KEYLESS-GO) ....... 69
Selective setting (SmartKey) ............67
Shelf below rear window, cleaning .. 221
Side impact air bags ...........................41
Side marker lamps
Cleaning lenses ............................. 219
Messages in the multifunction
display ........................................... 248
Sidewall (tires) .................................. 207
Ski bag ............................................... 155
SmartKey see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 208
Snow tires see Winter tires
Spare wheel ....................................... 291
Mounting ....................................... 272
Storage location ............................ 226
Speedometer ............................... 28, 131
Speed settings Cruise control ................................ 128
Distronic ........................................ 133
Resume function ................... 129, 134
SRS
Indicator lamp .................................. 28
SRS (Supplemental Restraint System)
Indicator lamp ......................... 36, 254
Messages in the multifunction
display ........................................... 240
Standing water, driving through ......213
Starter switch positions KEYLESS-GO .................................... 76
SmartKey ......................................... 76
Starting difficulties (engine) ..............98
Starting the engine ............................. 97Steering column
see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control .....106
Stolen Vehicle Recovery Services ...169
Storage compartments .....................158
Storing tires ....................................... 199
Sunroof see Power tilt/sliding sunroof
Sunshade
Rear window .................................. 162
Sun visors .................................. 161, 162
Suspension tuning see AIRMATIC DC (Dual Control) T
Tachometer ..................................
28, 110
Overspeed range ........................... 110
Tail lamps
Cleaning lenses ............................. 219
Messages in the multifunction
display ........................................... 249
Tar stains ........................................... 217
Technical data Air conditioning refrigerant ............ 298
Brake fluid ..................................... 298
Capacities fuels, coolants,
lubricants etc. ................................ 296
Coolant .......................................... 300
Engine oil additives ........................298
Engine oils ..................................... 298
Fuel requirements .......................... 299
Gasoline additives .......................... 299
Identification labels .......................288
Premium unleaded gasoline ...........299
Rims and tires ................................ 291
Spare wheel ................................... 296
Vehicle specification CLS 550 ....... 290
Vehicle specification CLS 63 AMG . 290
Washer and headlamp cleaning
system ................................... 297, 302
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification Index
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Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 164
Emergency calls ............................. 165
Information button .........................167
Initiating an emergency call
manually ........................................ 166
Messages in the multifunction
display ........................................... 240
Remote door unlock ...................... 168
Roadside Assistance button .......... 166
Search & Send ............................... 168
SOS button .................................... 166
Stolen Vehicle Recovery Services .. 169
System self-test ............................. 165
Telephone ............................................. 29
Answering/ending a call ................ 126
Hands-free microphone ...................33
Menu ............................................. 125
Operation ....................................... 125
Phone book .................................... 126
Redialing ........................................ 127
Temperature
Coolant .......................................... 109
Interior temperature ......................147
Outside .................................. 113, 120
Tether anchorage points
see Children in the vehicle
Tie-down hooks ................................. 157
Tightening torque Wheels ........................................... 277
TIN (Tire Identification Number) ...... 207
Tire and Loading Information
placard ............................................... 193
Tire and loading terminology ...........205
Tire Identification Number see TIN
Tire inflation pressure
Checking ........................................ 185
Important notes on ........................ 184
Label on the inside of fuel filler
flap ................................................ 185
Placard on driver’s door B-pillar ..... 193
Tire labeling ....................................... 201
Tire load rating .................................. 206Tire ply composition and material
used ....................................................
207
Tire pressure loss warning system .
186
Tire Pressure Monitoring System
(TPMS) ................................................ 188
Messages in the multifunction
display ................................... 236, 250
Tires ........................................... 182, 291
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 190
Air pressure ................................... 183
Care and maintenance ................... 198
Cleaning ......................................... 199
Direction of rotation, spinning .......197
Important notes on tire inflation
pressure ........................................ 184
Inflation pressure ........................... 185
Information placard ....................... 193
Inspection ...................................... 198
Labeling ......................................... 201
Load index ............................. 202, 206
Load rating .................................... 206
Messages in the multifunction
display ................................... 235, 250
MOExtended .................................. 292
Ply composition and material
used ............................................... 207
Problems under-/overinflation ...... 185
Retreads ........................................ 182
Rims and tires (technical data) ...... 291
Rotation ......................................... 200
Service life ..................................... 198
Sizes .............................................. 291
Snow chains .................................. 208
Speed rating .......................... 203, 207
Storing ........................................... 199
Temperature .......................... 184, 200
Terminology ................................... 205
Tire Identification Number ............. 207
Tire pressure loss warning system . 186
Tire Pressure Monitoring System
(TPMS) ........................................... 188
TPMS low tire pressure/
malfunction telltale ........................ 259
Traction ................................. 199, 207
Tread ............................................. 207
Tread depth ........................... 198, 20816
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Product Information
Please observe the following in your own best
interest:
We recommend using Genuine Mercedes-
Benz Parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. Please do not use
them.
Genuine Mercedes-Benz Parts and pre-
approved conversion parts and accessories
are available at any authorized Mercedes-
Benz Center. In addition, you will receive
comprehensive information on permissible
technical modifications and expert
installations. Operator’s Manual
Notes
This
Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator’s Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty. We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in
design and equipment. Therefore,
information, illustrations, and descriptions in
this
Operator’s Manual might differ from your
vehicle. Vehicle equipment
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
operating particular equipment, any
authorized
Mercedes-Benz Center will be glad
to demonstrate the proper procedures.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are special-
order items, the descriptions and illustrations
herein may vary slightly from the actual
equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s
Manual, any authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Booklet
are important documents and should be kept
with the vehicle. Service and warranty information
The Service and Warranty Information
booklet contains detailed information about
the
warranties covering your Mercedes-Benz,
including:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania, Introduction
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Rhode Island, and Vermont Emission
Control System Warranty
R State Warranty Enforcement Laws (Lemon
Laws) Important notice for California retail
buyers
and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or
malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction
of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair
of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help
in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (1-800-367-6372)
(in the USA) 1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio. Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372)
, or
Customer Service (in Canada) at
1-800-387-0100. This will assist us in 20
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