maintenance MERCEDES-BENZ E-CLASS COUPE 2018 Owner's Manual

Welcome totheworl d of Mercedes-Benz
Before youfirs t drive off, read this Operator's
Manual carefully and familiarize yourself with
yo ur vehicle. Foryo ur ow n safe ty and a longer
ve hicle life, follow the instructions and warning
notices in this Opera tor's Manual. Disregarding
th em may lead todamage totheve hicle or per‐
sonal injur y.
Ve hicle damage resulting from the disregard of
th e instructions is not co veredby the Mercedes-
Benz Limited Warrant y.
The equipment or model designation of your
ve hicle may vary according to:
RModel
ROrder
RNa tional version
RAv ailability
Mercedes-Benz reser vesth eright tointroduce
ch anges in thefo llowing areas:
RDesign
REquipment
RTe ch nical features The equipment in
your vehicle may therefore dif‐
fe r from that shown in the descriptions and illus‐
trations.
The following are integral parts of theve hicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Ke ep these documents in theve hicle at all
times. If you sell theve hicle, alw ays pass all of
th e documents on tothe new owner.
Mercedes-Benz US A,LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2385845001
2385845001

Drivingand pa rking ................................. 128
Driving ........................................................ 128
DY NA MIC SELECT switch ............................1 35
Au tomatic transmission .............................. 136
Re fueling .................................................... 140
Pa rking ...................................................... .142
Driving and driving saf etysy stems ............ .150
Instrument Display and on-board
comp uter .................................................. 205
Instrument display overview ...................... .205
Overview of the buttons on thesteering
wheel ......................................................... .206
Operating the on-board computer .............. 206
Displa ysinthe multifunction display ......... .208
Ad justing the instrument lighting ............... 208
Menus and submenus ................................ 209
Head-up Display .......................................... 215
Vo ice Control Sy stem ............................... 217
Operating saf ety.......................................... 217
Operation ....................................................2 17
Using Voice Cont rol Sy stem ef fectively ....... 219
Essential voice commands .......................... 219
Multimedia sy stem .................................. 228
Overview and operation .............................. 228
Sy stem settings .......................................... 236
Na vigation .................................................. 243
Te lephone .................................................. .264
Online and Internet functions ..................... 279
Media ......................................................... 286
Ra dio .......................................................... 298
Sound .........................................................3 05
Maintenance and care.............................308
ASS YST PLUS service inter val display ........ 308
Engine compartment .................................. 309
Cleaning and care ...................................... .315
Breakdown assistance ............................322
Emergency .................................................. 322
Flat tire ....................................................... 322
Battery (vehicle) ......................................... 328
To w starting or towing away ....................... 333
Electrical fuses ........................................... 338
Wheels and tires ...................................... 342
Noise or unusual handling characteris‐
tics ............................................................ .342
Re gular checking of wheels and tires ......... 342
No tes on snow chains ................................ 343
Ti re pressure .............................................. 343
Loading theve hicle .................................... 349
Ti re labeling ................................................ 354
Definitions for tires and loading ................. 359
Changing a wheel ....................................... 362
Te ch nical data .......................................... 372
No tes on tech nical da ta.............................. 372
Ve hicle electronics .....................................3 72
Ve hicle identification plate, VIN and
engine number ............................................ 374
Operating fluids .. ........................................ 376
Ve hicle data ................................................ 382
Display messages and warning/indi‐
cator lamps .............................................. 384
Display messages ...................................... .384
Wa rning and indicator lamps ...................... 429
Contents 3

*NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessories or from repairs or
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control units and sensors forth e
re stra int sy stems, may be ins talled in thefo l‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCo ckpit
RInstrument clus ter
RCente r console
#Do not ins tall accessories such as audio
sy stems in these areas.
#Do not car ryout repairs or welding.
#Have accessori esretrofitted at a quali‐
fi ed specialist workshop.
Yo u could jeopardize the operating saf etyof your
ve hicle if you use parts, tires and wheels as well
as accessories releva nt tosaf etywhic hha ve not
been appr ovedby Mercedes-Benz. This could
lead tomalfunctions in saf ety-re leva nt sy stems,
fo rex ample, the brake sy stem. Only use
Mercedes-Benz GenuineParts or parts of equal
qu ality. Only use tires, wheels and accessory
parts that ha vebeen specifically appr ovedfo r
yo ur vehicle model.
Mercedes-Benz GenuineParts are subject to
st rict quality control. Each part has been spe‐
cially de veloped, manufactured or selecte dfo r
Mercedes-Benz vehicles and fine-tuned forth em.
Therefore, only Mercedes-Benz GenuineParts
should be used.
More than 300,000 dif fere nt Mercedes-Benz
GenuineParts are available for Mercedes-Benz
models.
All au thorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz GenuineParts for
necessary service and repair work. In addition,
st ra tegically located parts-delivery centers pro‐
vide forqu ick and reliable parts service. Alw
ays specify theve hicle identification number
(VIN) (→page 374) when ordering Mercedes-
Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Opera tor's Man‐
ual going topress. Countr y-specific dif fere nces
are possible. No tethat your vehicle may not be
equipped with all features descri bed. This is also
th e case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase contract documentation
fo ryo ur vehicle contains a list of all of the sys‐
te ms in your vehicle.
Should you ha veany questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz service center.
The Operator's Manual and maintenance booklet
are impor tant documents and should be kept in
th eve hicle.
20
General no tes

Service andvehicle operation
Ve hicle operation outside the USA or Canada
When you are abroad withyo ur vehicle, obser ve
th efo llowing points:
RService points or replacement parts may not
be available immediatel y.
RUnleaded fuel may not be available forve hi‐
cles with a catalytic con verter. Leaded fuel
may cause damage tothe catalytic con verter.
RThe fuel may ha vean extreme lylow octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe thro ugh our European De livery Prog ram.
Fo r more information, please consult an au thor‐
ized Mercedes‑Benz service center, or write to
one of thefo llowing address:
In the USA:
Mercedes-Benz US A,LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 0764 5-0350 In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98
Vande rhoof Avenue
To ronto, Ontario M4G 4C9
Maintenance
Yo ur cus tomer advisor confirms the service in
th e service report.
Ro adside Assistance
The Mercedes-Benz Roadside Assis tance Pro‐
gram of fers tech nical help in the case of a
breakdown. Your calls totheto ll-f reeRo adside
Assis tance Hotline are ans weredby our agents
24 hours a da y,365 da ysaye ar.
1-800- FOR-MERCedes (1-800-367-63 72) (USA)
1-800-387-0 100 (Canada)
Yo u can find fur ther information in the
Mercedes-Benz Roadside Assis tance Program
brochure (USA) orthe "Roadside Assis tance" section in
the maintenance and warranty infor‐
mation booklet (Canada). Youwill find bo thin
th eve hicle document wallet.
Change of address or change of ownership
Intheev ent of a change of address, please send
us the "Notification of address change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Cus tomer Assis tance Center
(USA) on the hotline number
1-800-FO R-MERCedes (1-800-367-63 72) or Cus‐
to mer Service (Canada) on 1-800-387-0 100. We
can then reach you in a timely fashion, if neces‐
sar y.
If yo u sell your Mercedes, please lea veall litera‐
ture in theve hicle so that it is available tothe
next owner. If you ha vepur chased a used vehi‐
cle, please send us the "Notice of Pur chase of
Used Car" in the Service and Guarantee booklet
or simply call the Mercedes-Benz Cus tomer
Assis tance Center (USA) at the hotline number
1-800-FO R-MERCedes (1-800-367-63 72) or Cus‐
to mer Service (Canada) at 1-800-387-0 100.
Gene ral no tes 21

Important noticefor Cali forn ia retail bu yers
and lessees of Mercedes-Benz automobiles
Under California law you may beentitled toa
re placement of your vehicle or a refund of the
pur chase price or lease price, if af ter a reasona‐
ble number of repair attem pts Mercedes-Benz
US A,LLC and/or its authorized repair or service
fa cilities failto fix one or more subs tantial
de fects or malfunctions in theve hicle that are
co veredby its express warrant y.
During a pe riod of 18months from original deliv‐
ery of theve hicle or a kilome ter/mileage read‐
ing of 18,000 miles (29,000 km), whiche ver
occurs firs t, ve hicle repair is presumed for a
re tail buyer or lessee if one or more of thefo l‐
lowing occurs:
(1) the serious defect or damage can result in
deadly or serious injury totheve hicle occu‐
pants while driving AND this defect has
already been repaired at least twice AND
Mercedes‑Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious
th an (1) abo ve, has already been repaired at least
four times AND Mercedes‑Benz has
been informed in writing of the necessity of
a re pair.
(3) theve hicle cannot be used for longer than
30 calendar da ysbecause of repair work
re sulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes‑Benz US A,LLC
Cus tomer Assis tance C
enter
3 Mercedes Drive
Montvale, NJ 0764 5-0350
Operating saf ety
&
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures.
#Alw ays ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified spe‐
cialist workshop.
&
WARNING Risk of accident or injury due
to incor rect modifications on electronic
component part s
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf etycould also be af fected.
As a result, these may no longer function
proper lyand/or jeopardize the operating
saf etyof theve hicle.
#Ne verta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re.
#Yo u should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop.
22
General no tes

Qualified specialistworkshop
An authorized Mercedes-Benz Center is a quali‐
fi ed specialist workshop. It has the necessary
specialist kn owledge, tools and qualifications to
cor rectly car ryout thewo rkrequ ired on your
ve hicle. This particularly applies towo rkreleva nt
to saf ety.
Fo rth efo llowing, alw ays ha veyour vehicle
ch ecked at an authorized Mercedes-Benz Cen‐
te r:
RWo rkreleva nt tosaf ety
RService and maintenance work
RRepair work
RModifications, ins tallations and con versions
RWo rkon electronic component parts
Cor rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position. Obser
vethefo llowing information when driving
yo ur vehicle:
Rthe saf etyno tes in this manual
Rtheve hicle tech nical da ta
Rtraffic ru les and regulations
Rlaws and saf etyst andards per taining to
mo torve hicles
Problems with your vehicle
If yo u should experience a problem with your
ve hicle, particular lyone that you belie vemay
af fect its safe ope ration, weurge youto contact
an au thorized Mercedes-Benz service center
immediately tohave the problem diagnosed and
re ctified. If the problem is not resol vedto yo ur
satisfaction, please discuss the problem again
with the authorized Mercedes-Benz service cen‐
te r or, if necessar y,contact us at one of thefo l‐
lowing addresses.
In the USA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC 3 Mercedes Drive
Montvale, NJ
0764 5-0350
In Canada:
Cu stomer Relations Department
Mercedes-Benz Canada, Inc.
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf ety defects
USA onl y:
The following text is published as requ ired of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5 pursuant tothe
"National Traf fic and Mo torVe hicle Saf etyAc t of
19 66".
If yo u belie vethat your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
Na tional Highw ayTraf fic Saf etyAd ministration
(NHT SA) in addition tonotifying Mercedes-Benz
US A,LLC.
General no tes 25

Starting theve hicle using a smartphone
&
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work.
#Alw ays secure the engine against unin‐
te ntional starting before car rying out
maintenance or repair work.
Re quirementsRPark position jis selected.
RThe anti- theft alarm sy stem is not armed.
RThe panic alarm is not armed.
RThe hazard warning lights are switched off.
RThe engine hood is closed.
RThe doors are closed and loc ked.
RThe windo wsand sliding sunro of are closed.
#Start theve hicle using the smartphone:
RAf tereve ryvehicle start, the engine runs for
te n minu tes.
RYo u can car ryout a maximum of two consec‐
utive starting attem pts.
RYo u can stop theve hicle again at any time.
RFu rther information can be found in the
smartphone app.
Securing the engine against starting before
car rying out maintenance or repair work:
#Switch on the hazard warning lights.
or
#Un lock the doors.
or
#Open a side window or the sliding sunroof.
St arting theve hicle in emer gency operation
mode
If th eve hicle cannot be star ted, the3ODFH WKH
.H\ LQ WKH 0DUNHG 6SDFH 6HH 2SHUDWRU
V 0DQXDO
display message appears in the multifunction
displa y.
#Make sure that mar ked space 2is em pty.
#Re mo veSmartK ey1 from theke yring.
#Place Smart Key1 in mar ked space 2.
The vehicle will start af ter a short while.
If yo ure mo veSmartK ey1 from mar ked
space 2the engine continues running. For
fur ther vehicle starts ho wever,SmartK ey1
must be located in mar ked space 2during
th e entire journe y.
#Have SmartK ey1 checked at a qualified
specialist workshop.
If th eve hicle does not star t:
#Lea veSmartK ey1 in mar ked space 2.
130
Driving and pa rking

ASSYST PLUS serv ice interval display
Fu nction of the ASS YST PLUS serv ice interval
displ ay
The ASS YST PLUS service inter val display in the
Instrument Display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hidethis service message using the
back button on the left-hand side of thesteering
wheel.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
Displaying the service due da te
On-board computer:
,6HUYLFH.$66<67 3/86
The next service due date is displa yed.
#To exitth e displa y:Press the back button
on the left-hand side of thesteering wheel. Make sure
toobser vethefo llowing fur ther rela‐
te d subjec t:
ROperating the on-board computer
(→page 206).
Car rying out service workatregular inter‐
va ls
* NO
TEPremature wearthro ugh failure to
obser veservice due dates
Service workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle.
#Alw ays obser vethe prescribed service
inter vals.
#Alw ays ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop.
Special service requ irements
The prescribed service inter val is based on nor‐
mal operation of theve hicle. Service workwill need
tobe per form ed more of ten if theve hicle
is operated under arduous conditions or
increased loads, forex ample:
RRe gular city driving with frequent intermedi‐
ate stops.
RIf th eve hicle is primarily used totrave l short
dis tances.
RFo r frequent operation in mountainous ter‐
ra in or on poor road sur faces.
RIf th e engine is of ten le ftidling for long peri‐
ods.
RIn particula rly dusty condition sand/o rif air -
re circulation mode is frequently used.
In these or similar operating conditions, ha ve,fo r
ex ample, the interior air filter, engine air filter,
engine oil and oil filter changed more frequent ly.
The tires must be checked more frequently if the
ve hicle is operated under arduous conditions.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop.
308
Maintenance and care

Battery disconnection periods
The ASSYST PLUS service inter val display
can only calculate the service due da tewhen
th e batte ryis connected.
#Notedown the service due date displa yed in
th e instrument display before disconnecting
th e battery (
→page 308).
Engine compartment
Ac tive hood (pedestrian pr otection)
Operation of the active hood (pedestrian pro‐
te ction)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active hood. The rear area of the engine
hood is raised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active hood yourself. Ifth e active hood
has been triggered, pedestrian pr otection may
be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active hood. The active hood is not
available in all countries.
Re setting the active hood
&
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component parts in the engine com‐
partment can be very hot, e.g. the engine,
th e cooler and parts of theex haust sy stem.
#Let the engine cool down and only
to uch the component parts described
as follo ws .
#With your hand flat, push down active hood
1 inthe area around the hinges on bo th
sides (ar rows).
The engine hood must engage in position.
#If th e active hood can be raised slightly at
th ere ar in the area of the hinges, repeat the
st ep until it engages cor rectl y.
Opening/closing the hood
&
WARNING Risk of accident if the engine
hood is unlatched while driving
An unloc ked engine hood may open up when
th eve hicle is in motion and block your vie w.
#Never unlatch the engine hood while
driving.
#Before every trip, ensure that the
engine hood is latched.
Maintenance and care 309

&WARNING Risk of accident and injury
when opening and closing the engine
hood
When opening or closing the engine hood, it
may suddenly drop into the end position.
There is a risk of injury for an yone in the
engine hood's range of mo vement.
#Only open or close the engine hood
when there are no persons in the
engine hood's range of mo vement.
&
WARNING Danger of burn s when open‐
ing the hood
If yo u open the hood when the engine has
ove rheated or during a fire inthe engine
compartment, you could come into contact
wit h hot gases or other escaping operating
fl uids.
#Before opening the hood, allow the
engine tocool down.
#Intheeve nt of a fire inthe engine com‐
partment, keep the hood closed and
call thefire service.
&
WARNING Risk of injury duetomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Make sure of thefo llowing before per form ing
ta sks in the engine compartmen t:
#Switchthe ignition off.
#Ne verto uch the danger zone sur round‐
ing moving co mponent parts, e.g. the
ro tation area of thefa n.
#Re mo vejewe lry and watches.
#Keep items of clo thing and hair away
from moving parts.
& WARNING Risk of injury fromtouching
co mp onent parts under voltage
The ignition sy stem and the fuel injection
sy stem workunder high voltage. If youto uch
co mp onent parts which are under voltage,
yo u could receive an electric shoc k.
#Neverto uch co mponent parts of the
ignition sy stem or the fuel injection sys‐
te m when the ignition is switched on.
&
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component parts in the engine com‐
partment can be very hot, e.g. the engine,
th e cooler and parts of theex haust sy stem.
#Let the engine cool down and only
to uch the component parts described
as follo ws .
310
Maintenance and care