steering MERCEDES-BENZ E-CLASS ESTATE 2012 Manual PDF

Display messages Possible causes/consequences and
M Solutions
&
inoperative
Refuel
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y
page 151).
X Refuel at the neares tfilling station. &
inoperative See
Owner's Manual The auxiliary heating has a temporary malfunction or is faulty.
X
When the vehicle is on alevel surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 151).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. Ð
Power
steering mal‐
function See Own‐
er's Manual The power steering assistance is faulty.
Aw
arning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a ris kofanaccident.
X Check whethe ryou are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Telephone No
service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top
up washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid (Y page 349).296
Display messagesOn-board computer and displays

Tyres
Problem Possible causes/consequences and
M Solutions
h
The yellow tyre pres-
sure monitor warning
lamp is on. The tyre pressure monitor has detected a loss of pressure in at
leas
tone of the tyres.
G WARNING
With tyre pressures which are too low, there is a ris kofthe fol-
lowing hazards:
R the tyres may burst, especially as the load and vehicle speed
increase.
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X Secure the vehicle against rolling away (Y page 183).
X Observe the additional display messages in the multifunction
display.
X If there is a flat tyre, inspect the tyres (Y page 363).
X Check the tyre pressure (Y page 386).
X If necessary, correct the tyre pressure. 308
Indicator and warning lamps in the instrument clusterOn-board computer and displays

led bracket (see the separate mobile phone
bracket fitting instructions).
Vehicles with automatic transmission
with DIRECT SELECT lever:
install the
sliding adapter depending on the model of
the mobile phone bracket (Y page 335).
X Insert the mobile phone into the mobile
phone bracket (see the separate installa-
tion instructions for the mobile phone fit-
ting).
i On some mobile phone brackets, you first
have to connec tthe mobile phone via Blue-
tooth ®
to the mobile phone bracket (see
the separate operating instructions for the
mobile phone bracket).
If this is the case, the mobile phone does
not have to be inserted into the bracket for
you to be able to use the telephone func-
tions. However, the charging function and
aerial function are not available.
Operating the mobile phone You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 254).
When you remove the key from the ignition
lock, the mobile phone stays switched on.
However, you can no longer use the hands-
free system.
If you have an active call and would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
i When using a bracket connected to the
mobile phone via Bluetooth ®
and you wish
to proceed with a call:
Switch to private mode before removing
the key from the ignition lock. Otherwise, it
may take up to 20 seconds, before the
mobile phone separates from the system.
Only then can the telephone call continue.
Information on the necessary steps for set-
ting up "private mode" can be found in the separate mobile phone operating instruc-
tions.
i Not all mobile phones support "private
mode".
Mobile telephone bracket in the stow-
age space You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it. Depending on the vehicle's equip-
ment, a USB connection and an AUX-IN con-
nection/Media Interface are fitted in the
stowage compartment.
X
To fold the bracket up: press button:.
X To fold the bracket down: press the
bracket down and allow it to engage. 334
FeaturesStowing and features

X
Fold dow nthe camera cover by recess :.X
Use a soft cloth to clean the windscreen in
front of camera ;.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the plastic trim
.This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers !
Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth. Make sure that
the leather does not become soaked. It
may otherwise become rough and
cracked. Only use leather care agents
that have been tested and approved by
Mercedes-Benz. You can obtain these
from a qualified specialist workshop.
R clean artificial leather covers with a cloth
moistened with a solution containing
1%detergen t(e.g. washing-up liquid). 356
CareMaintenance and care

Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving ove
robstacles (kerbs, pot-
holes, off-road). This applies in particular to a
laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced.
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an active tyre pressure loss
warning system or with an active tyre pres-
sure monitor.
The maximum driving distance is approx-
imately 80 km when the vehicle is partially
laden, and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon:
R speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions/manoeuvres, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the momen tthe tyre pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
80 km/h. i
When replacing one or all tyres, make
sure that you only use tyres marked
"MOExtended". Make sure that you only
use the size of tyre specified for the vehicle. TIREFIT kit
Using the TIREFIT kit TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up
to 4 mm, particularly those in the tyre tread.
You can use TIREFIT at outside temperatures
down to Ò20 †. G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis-
tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not
inhale TIREFIT fumes. Keep tyre sealant away
from children. There is a risk of injury.
If you come into contact with the tyre sealant,
observe the following:
R Rinse off the tyre sealant from your skin
immediately with water.
R If the tyre sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tyre sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately. 364
Flat tyreBreakdown assistance

Towing and tow-starting
Important safety notes
G
WARNING
Hybrid vehicles: it is imperative tha tyou read
the "HYBRID" supplement. Otherwise, you
may not recognise dangers. G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R the tow rope must not be longer than is
legally permitted. It should be marked in
the middle, e.g. with a white cloth
(30 x30c m) so thatothe rroad users are
aware that a vehicle is being towed. R
the tow rope may only be attached to the
towing eyes.
R observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R do not use steel cables or chains to tow
your vehicle. The vehicle could be dam-
aged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise
switch to position Pwhen you open the
driver's or front-passenge rdoor which
could damage the transmission.
! You may tow the vehicle for a maximum
of 50km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximu mper-
missible gross vehicle weight of your vehi-
cle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 435).
Observe the legal requirement sfor the rele-
vant countries when towing and tow-starting.
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
When towing a vehicle with an automatic
transmission, the transmission must be in
position N. 372
Towing and tow-startingBreakdown assistance

Towing the vehicle with both axles on
the ground
G
WARNING
The powe rassistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 372).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the key from the ignition lock. In order to
ensure that the automatic transmission stays
in position Nwhen towing the vehicle, you
must observe the following points:
X Make sure that the vehicle is stationary and
that the key is in position 0in the ignition
lock.
X Turn the key to position 2in the ignition
lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y page 161).
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Vehicles with manual transmission:
depress the clutch pedal.
X Engage neutral.
X Release the brake pedal.
X Release the parking brake.
X Switch on the hazard warning lamps
(Y page 129).
X Leave the key in position 2in the ignition
lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com- bination switch is reset, the hazard warning
lamps start flashing again. Transporting the vehicle
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system 374
Towing and tow-startingBreakdown assistance

Snow chains
G
WARNING
If you have fitted snow chains to the front
wheels, they may scrape against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tyres.
There is a risk of an accident.
To avoid hazardous situations:
R never fit snow chains on the front wheels
R fit snow chains to the rear wheels in pairs.
! Vehicles with steel wheels: if you wish
to fit snow chains to steel wheels, make
sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that
have been specially approved for your vehicle
by Mercedes-Benz, or that are of a corre-
sponding standard of quality.
If you intend to fit snow chains, please bear
the following points in mind:
R snow chains cannot be fitted to all wheel-
tyre combinations. Permissible wheel-tyre
combinations (Y page 393).
R only use snow chains when the road sur-
face is completely snow-covered. Remove
the snow chains as soon as possible when
you come to a road that is not snow-cov-
ered.
R local regulations may restrictt he use of
snow chains. Observe the appropriate reg-
ulations if you wish to fit snow chains.
R do not exceed the maximum permissible
speed of 50 km/h.
R on vehicles with AIRMATIC, you must drive
at raised vehicle level if snow chains have
been fitted (Y page 208).
i You may wish to deactivate ESP ®
when
pulling away with snow chains fitted
(Y page 73). This way you can allow the
wheels to spin in a controlled manner, ach- ieving an increased driving force (cutting
action).
For more information on driving with an emer-
gency spare wheel, see (Y page 425). Tyre pressure
Tyre pressure specifications
G
WARNING
Tyres with too low or too high tyre pressure
contain the following hazards:
R they can burst, in particular if the vehicle is
heavily laden or when driven at high
speeds.
R the tyres can wear excessively and/or
unevenly, which can severely impair tyre
traction.
R the driving, steering and braking character-
istics may be severely impaired.
There is a risk of accident.
Follow recommended tyre inflation pressures
and check the pressure of all the tyres includ-
ing the spare wheel:
R at least every two weeks
R if the load changes
R before beginning a long journey
R for changed operating conditions, e.g. off-
road driving
If necessary, correct the tyre pressure. G
WARNING
If you fit unsuitable accessories onto tyre
valves, the tyre valves may be overloaded and
malfunction, which can cause tyre pressure
loss. Due to their design, retrofitted tyre pres-
sure monitors keep the tyre valve open. This
can also result in tyre pressure loss. There is
a risk of accident.
Only screw standard valve caps or valve caps
specifically provided by Mercedes-Ben zfor
your vehicle onto the tyre valve. Tyre pressure
383Wheels and tyres Z

Speeds up to 210 km/h(does not apply to
AMG vehicles): despite the values stated on
the tyre pressure information label (fuel filler
flap), for speeds up to 210 km/h andwith
R16 or R17 tyres, the values stated can be
reduced as follows without a reduction in
safety:
R Saloon: Ò30kPa (Ò0.3bar/Ò4psi)
R Estate: Ò20 kPa (Ò0.2 bar/Ò3p si)
This does not apply to vehicles towing a
trailer.
This improves the ride comfort of your vehi-
cle; however, the fuel consumption may
increase slightly. Tyre pressure loss warning system
Important safety notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tyre. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appearint he multifunction dis-
play.
The tyre pressure warning system does not
warn you of an incorrectly set tyre pressure.
Observe the notes on the recommended tyre
pressure (Y page 383).
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of
pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres. The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof).
Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system
if you have:
R
changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, make sure that the tyre
pressures are set properly on all four tyres
for the respective operating conditions.
The recommended tyre pressures can be
found in the table on the fuel filler flap. The
tyre pressure loss warning system can only
give reliable warnings if you have set the
correct tyre pressure. If an incorrect tyre
pressure is set, these incorrectv alues will
be monitored.
X Also observe the notes in the sectio non
tyre pressures (Y page 383).
X Make sure tha tthe key is in posi-
tion 2(Ypage 161) in the ignition lock.
X Press =or; on the steering wheel
to select the Serv.Serv. menu.
X Press the 9or: button to select
Tyre pressure .
X Press the abutton.
The message appears in the multifunction
display. Tyre pressure
385Wheels and tyres Z

If you wish to confirm the restart:
X
Press button a.
The Tyre press. now OK? message
appears in the multifunction display.
X Press the 9or: buttonto select
Yes .
X Press the abutton.
The Run Flat Indicator restarted message appears in the multifunction dis-
play.
After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres.
If you wish to cancel the restart:
X Press button %.
or
X When the Tyre press. now OK? message
appears, press the 9or: button to
select Cancel .
X Press the abutton.
The tyre pressure values stored at the last
restart will continue to be monitored. Tyre pressure monitor
Important safety notes It is the driver's responsibility to set the tyre
pressure to the recommended cold tyre pres-
sure suitable for the operating situation
(Y
page 383). Note that the correc ttyre pres-
sure fo rthe current operating situation must
first be taught-in to the tyre pressure monitor.
If there is a substantial loss of pressure, the
warning threshold for the warning message is
aligned to the reference values taught-in.
Restart the tyre pressure monitor after
adjusting to the cold tyre pressure
(Y page 387). The current pressures are
saved as new reference values. This will
ensure that a warning message will only
appearift he tyre pressure drops significantly.
The tyre pressure monitor does not warn you
of an incorrectly set tyre pressure. Observe the notes on the recommended tyre pressure
(Y
page 383).
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres.
If a tyre pressure monitor system is fitted, the
vehicle's wheels have sensors fitted that
monitor the tyre pressures in all four tyres.
The tyre pressure monitor warns you if the
pressure drops in one or more of the tyres.
The tyre pressure monitor only functions if
the corresponding sensors are fitted to all
wheels.
Information on tyre pressures is displayed in
the multifunction display. After a few minutes
of driving, the current tyre pressure of each
tyre is shown in the multifunction display.
The tyre pressure values indicated by the on-
board computer may differ from those meas-
ured at a filling station using a pressure
gauge. The tyre pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tyre pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer. In this case, do not reduce the tyre
pressures.
The operation of the tyre pressure monitor
can be affected by interference from radio
transmitting equipment (e.g. radio head-
phones, two-way radios) that may be being
operated in or near the vehicle.
Checking tyre pressure electronically X
Make sure that the key is in position
2(Y page 161) in the ignition lock.
X Press the =or; button on the steer-
ing wheel to select the Serv. menu.386
Tyre pressureWheels and tyres