service MERCEDES-BENZ E-CLASS SALOON 2021 Workshop Manual

&
W
W ARNI NG
ARNI NGRisk of burns when opening the
bonnet
If yo u open the bonnet in theev ent of an over-
heated engine or /re in the engine compart-
ment, thefo llowing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other
escaping hot operating 0uids. #
Before opening the bonnet, allow the
engine tocool down. #
Intheev ent of a /re in the engine com-
partment, keep the bonnet closed and
call the /re service. &
W
W ARNING
ARNING Risk of injury due tomoving
parts
Components in the engine compartment may
continue torun or start unexpectedly even
when the drive system is switched o..
Obser vethefo llowing if you must open the
bonnet: #
Switch o. theve hicle. #
Neverto uch the danger zones sur round-
ing moving components, e.g. thero tation
area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving pa rts. &
W
WARNING
ARNING Risk of injury from touching
components under voltage
The ignition system and the fuel injection sys-
te m operate at high voltage. You could receive
an elect ric shoc k. #
Neverto uch ignition system or fuel injec-
tion system components when theve hi-
cle is switched on. The live components include
thefo llowing, for
ex ample:
R Ignition coils
R Fuel injectors R
Electric lines tothe ignition coils and the fuel
injectors &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of injury from using the
windscreen wipers when the bonnet is
open
If th e windscreen wipers start moving when
th e bonnet is open, you could be trapped by
th e wiper linkage. #
Always switch o. the windscreen wipers
and theve hicle /r stifyo u need toopen
th e bonnet. Maintenance and care
361
361

The
waiting time before checking the oil le vel
when the engine is at normal operating temp era-
ture is /ve minutes. #
Park theve hicle on a le vel sur face. #
Pull oil dipstick 1out and wipe o.. #
Slowly slide oil dipstick 1into the guide tube
to the stop, and pull it out again aTer appr ox-
imately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o lo w:oil le vel is at 3or belo w.
R Oil le velto o high: oil le vel is abo ve2 . #
Ifth e oil le vel is too lo w,top up with 1 litre of
engine oil. #
Ifth e oil le vel is too high, drain o. excess
engine oil. Consult a quali/ed specialist work-
shop.
Chec Chec king t king t he engine oil lev
he engine oil lev el using t
el using the on-board
he on-board
com
com put
puter
er
R
R eq
eq uir
uir ements:
ements:
R The engine has been warmed up.
R The vehicle is par ked on a le vel sur face.
R The engine is running at idle speed.
R The bonnet is closed.
The engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to 30 minutes with a normal driving style and
even
longer with an active driving style.
On-board computer: 4 Service 5
Engine oil level
One of thefo llowing message s will appear onthe
inst rument displa y:
R Engine oil level Measuring now: measu rement
of the oil le vel is not yet possible. #
Repeat there qu est aTer a maximum of
30 minutes' driving.
R Engine oil level OK andthe bar display for
indicating the oil le vel on the inst rument dis-
play is green and is between "min" and "max":
th e oil le vel is cor rect.
R Engine oil level Add 1,0 l andthe bar display
fo r indicating the oil le vel on the inst rument
display is orange and is below "min": #
Add 1 l of engine oil.
R Reduce engine oil level andthe bar display for
indicating the oil le vel on the inst rument dis-
play is orange and is abo ve"max": Main
tenance and ca re
363
363

#
Drain o. any excess engine oil that has been
added. Todo so, consult a quali/ed specialist
wo rkshop.
R For engine oil level turn on ignition #
Switch on theve hicle tocheck the engine oil
le ve l.
R Engine oil level System inoperative: The oil
le ve l sensor is defective or not connected. #
Consult a quali/ed specialist workshop.
R Engine oil level System currently unavail. #
Close the bonnet.
T
T opping up engine oil
opping up engine oil &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of /re and injury from
engine oil
If engine oil comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothe /ller opening. #
Allow the engine tocool o. and thor-
oughly clean the engine oil from compo-
nent parts before starting theve hicle. *
N NOOTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters which
do not cor respond tothe speci/cations
ex plicitly prescribed forth e service inter-
va ls. #
Follow the inst ructions on the service
inter val display forch anging the engine
oil and obser vethe prescribed change
inter vals. #
Do not use additives. *
N NOOTE
TE Damage caused bytopping up too
much engine oil To
o much engine oil can damage the engine or
th e catalytic con verter. #
Have excess engine oil remo ved at a
qu ali/ed specialist workshop. %
Depending on driving st yle, theve hicle con-
sumes up to0.8 litre of oil per 1000 km. The
oil consum ption may be higher than this when
th eve hicle is new or if you frequently drive at
high engine speeds. 364
364
Maintenance and care

P
P
aint
aint
R Insect remains: soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: soak with water and rinse o.
aTer wards.
R Tree resin, oils, fuels and greases: remo veby
ru bbing gently with a clo thsoaked in petro-
leum ether or lighter 0uid.
R Coolant and brake 0uid: remo vewith a damp
clo thand clean water.
R Tar stains: use tarre mo ver.
R Wax: use silicone remo ver.
R Do not attach sti ckers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a quali/ed specialist workshop.
R Remo vedirt immediatel y,where possible.
Matt
Matt /nish
/nish
R Only use care products appr ovedfor
Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop. R
Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards.
R Do not use car wash prog rammes with a /nal
hot wax treatment.
R Do not use paint cleaners, bu1ng or polishing
products, gloss preser vers, e.g. wax.
In theev ent of paintwork damage:
R Always ha vepaintwork repairs car ried out at a
qu ali/ed specialist workshop.
R Make sure thera dar sensors function
(/ page 216). N
No
ot
tes on cleaning decor
es on cleaning decor ativ
ative f
e foils
oils Obser
vethe no tes on matt /nish care in thech ap-
te r "No tes on paintwork/matt /nish paintwork
care" (/ page 368). They also apply tomatt dec-
orative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage. Cleaning
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances, e.g. a car shampoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is oth-
erwise a risk of damaging the decorative foil
ir re parabl y.
R Ifth ere is dirt on the /nish or if the decorative
fo il is dull: use thePa int Cleaner recommen-
ded and appr ovedfo r Mercedes-Benz.
R Insect remains: soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: soak with water and rinse o.
aTer wards.
R Topreve ntwa ter stains, dry a foil-wrapped
ve hicle with a soT, absorbent clo thaTer every
car wash.
Av
Av oiding damag oiding damag e t
e to t
o t he decor
he decor ativ
ative f
e foil
oil
R The service life and colouring of decorative
foils are impaired by:
- sunlight Main
tenance and ca re
369 369

+
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
pollution caused byenvironmentally ir re-
sponsible disposal Ty
re sealant contains pollu tants. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Pull away immediatel y. #
Stop driving aTer appr oximately ten minutes
and check the tyre pressure using the tyre
in0ation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). &
W
W ARNING ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal-
ant cannot repair the tyre in this instance. The braking and driving
characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Countr
Countr
ies t
ies that hav
hat hav e Mer
e Mercedes-Benz Ser
cedes-Benz Ser vice24h:
vice24h:
yo u will /nd a stic ker with thete lephone number,
e.g. on the B‑pillar on the driver's side. #
Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre pres-
sure table on the fuel /ller 0ap forva lues. #
T
To incr
o incr ease t
ease t he tyr
he tyre pr
e pressur
essur e:
e:switch on the
tyre in0ation compressor. #
T To r o r educe t
educe t he tyr
he tyre pr
e pressur
essur e:
e:press pressure
re lease button 1next tomanome ter2. #
When the tyre pressure is cor rect, unscr ew
th e /lling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre in0a-
tion compressor.
The /lling hose st ays on the tyre sealant bot-
tle. #
Drive tothe nearest quali/ed specialist work-
shop and ha vethe tyre, tyre sealant bottle and
/lling hose replaced there. Batt Batt
er
ery (v
y (v ehicle)
ehicle) N
No
ot
tes on t
es on t he 12 V batt
he 12 V batt ery
ery &
W
WARNING
ARNING Risk of an accident due towo rk
car ried out incor rectly on the battery
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This Breakdown assis
tance
381
381

#
Take care toonly connect battery term i-
nals of identical polarity when receiving
starting assistance. #
Obser vethe sequence described for
connecting and disconnecting the jump
leads when receiving starting assistance. #
Do not connect or disconnect the bat-
te ry term inals while the engine is run-
ning. &
W
WARNI NG
ARNI NGRisk of explosion due toexplo-
sive mixture of gases
An explosive mixture of gases can escape
from the battery during charging and starting
assis tance. #
Fire , naked 0ames, smoking and creating
spar ksmust be avoided. #
Make sure there is adequate ventilation. #
Do not stand overth e batter y. &
W
WARNI NG
ARNI NGRisk of explosion from a frozen
battery
A dischar ged battery may freeze at temp era-
tures slightly abo veor below freezing point.
During starting assistance or battery charging,
battery gas can be released. #
Always allow a battery tothaw before
ch arging it or per form ing starting assis-
ta nce. If
th e indicator/warning lamps in the instrument
cluster do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has frozen.
In this case you may neither jump-start theve hi-
cle nor charge the batter y.
The service life of a bat tery that has been thawed
may be dramatically shor tened. The starting char-
acteristics may be impaired, especially at low
te mp eratures.
It is recommended that you ha veath awe d battery
ch ecked at a quali/ed specialist workshop. V
V ehicles wit
ehicles wit h plug-in h
h plug-in hybr
ybrid:
id:
If yo ur vehicle has been star ted with starting
assistance, it may not be possible touse the elec-
tric drive for appr oximately 30 minutes.
St arting assis tance is not considered tobe a nor-
mal operating condition.
All v All v ehicles
ehicles
* NO
NOTE
TEDamage caused bynume rous or
ex tended attem ptsto start the engine Numerous or
extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combusted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting assis-
ta nce and when charging the batter y:
R Only use undamaged jump lead/charging
cables with a su1cient cross-section and
insulated term inal clamps.
R Non-insulated parts of thete rm inal clamps
must not come into contact with other me tal 384 384
Breakdown assistance

#
Insert lid 3into the brac ket at there ar of the
fuse box. #
Fold down lid 3ofthe fuse box and tighten
scr ews4. #
Insert co ver1 on bo thsides. #
Turn clips 2on co ver1 aqu arter-turn
clockwise. #
Close the bonnet. Opening and closing t
Opening and closing t
he fuse bo
he fuse box in t
x in the coc
he coc kpit
kpit R
Obser vethe no tes on elect rical fuses
(/ page 392).
The fuse box is on the driver's side on the side of
th e cockpit under a co ver. #
Toopen and close it, consult a Mercedes-Benz
Service Centre. Opening and closing t
Opening and closing t
he fuse bo
he fuse box in t
x in the fr
he front
ont
passeng
passeng er f
er foo
ootw
twell
ell Obser
vethe no tes on elect rical fuses
(/ page 392). #
T
T o open:
o open: open cover1 inthe direction of the
ar ro w and remo veit. #
T To close:
o close: reinsert co ver1. Opening and closing t Opening and closing t
he fuse bo
he fuse box in t
x in the boot
he boot Obser
vethe no tes on elect rical fuses
(/ page 392). #
Fold co ver1 down in the direction of the
ar ro w.
The fuse assignment dia gram is in a recess on the
side of the fuse box. 394
394
Breakdown assistance

*
N
NO
OTE
TE Damage tocomponents of theve hi-
cle body or chassis due to/tted snow
ch ains If
yo u /t snow chains tothe front wheels of
4MATIC vehicles, you may damage compo-
nents of theve hicle body or chassis. #
Only /t snow chains tothere ar wheels
of 4MATIC vehicles. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow chains are only permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Centre.
R For saf etyre asons, only use snow chains that
ha ve been speci/cally appr oved foryo ur vehi-
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R If snow chains are /tted, the maximum per-
missible speed is 50 km/h. R
V Vehicles wit ehicles wit h A
h Activ
ctiv e P
e Par
arking Assist
king Assist: :do not use
Ac tive Parking Assist when snow chains are
/tted.
R V
Vehicles wit
ehicles wit h lev
h lev el contr
el contr ol:
ol:if snow chains are
/tted, only drive at raised vehicle le vel
( / page 251).
% You can permanently limit the maximum
speed for driving with winter tyres
(/ page 228).
% You can deactivate ESP ®
to pull away
( / page 220). This allo ws the wheels tospin,
achieving an increased driving forc e. T
T
yr
yr e pr
e pr essure
essure N
No
ot
tes on tyr
es on tyr e pr
e pressure
essure &
W
WARNING
ARNING Risk of accident due toinsu1-
cient or excessive tyre pressure
Un derin0a tedorove rin0ated ty res pose in par-
ticular thefo llowing risks:
R The tyres can burst. R
The tyres can wearexcessively and/or
une venly.
R The driving characteristics as well as the
stee ring and braking characteristics may
be greatly impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres, including the spare wheel, regu-
lar ly:
R monthly
R when the load changes
R before embarking on a lon ger journey
R if operating conditions change, e.g. o.-
ro ad driving #
Adjust the tyre pressure, if necessar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adve rsely a.ect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. 396
396
Wheels and tyres

The load conditions "pa
rtially laden" and "fully
laden" are de/ned in theta ble for di.erent num-
bers of passengers and amounts of luggage. The
actual number of seats may di.er from this. T
T
yr
yr e pr
e pr essur
essur e monit
e monit or
oring syst
ing syst em
em F
F
unction of t
unction of t he tyr
he tyre pr
e pressur
essur e monit
e monit or
oring syst
ing syst em
em
The system checks the tyre pressure and the tyre
te mp erature of the tyres /t tedtotheve hicle by
means of a tyre pressure sensor.
The tyre pressure and the tyre temp erature
appear in the on-board computer (/ page 398).
If th ere is a substantial pressure loss or if the tyre
te mp erature is excessive, you will be warned with
display messages (/ page 489) orthe0077
wa rning lamp in the inst rument cluster
(/ page 514).
The tyre pressure monitoring system is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation.
In most cases, the tyre pressure monitoring sys-
te m will automatically update the new refere nce va
lues aTer you ha vechanged the tyre pressure.
Yo u can, ho wever, also update there fere nce val-
ues byrestarting the tyre pressure monitoring
system manually (/ page 399).
Syst
Syst em limits em limits
The system may be impaired or may not function
particular lyin thefo llowing situations:
R incor rect refere nce values were ta ught in
R sudden pressure loss caused byafo re ign
object penetrating the tyre, forex ample
R there is a malfunction caused byano ther radio
signal source
Chec
Chec king t
king t he tyr
he tyr e pr
e pressur
essur e wit
e with t
h t he tyr
he tyr e pr
e pressure
essure
monit
monit or
oring syst
ing syst em
em
R
R eq
equir uir ements:
ements:
R The vehicle is switched on.
On-board computer: 4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Current tyre pressure and tyre temp erature of
th e individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving
R Tyre pressure monitor active: thete ach-in
process of the system is not yetcomple te. The
tyre pressures are already being monitored. #
Compare the tyre pressure with there com-
mended tyre pressure forth e cur rent ope rat-
ing condition (/ page 397).Additionall y,
obser vethe no tes on cold tyres
(/ page 396). 398 398
Wheels and tyres

%
The values displa yed in the on-board com-
puter may deviate from those of the tyre pres-
sure gauge as they referto sea le vel.At high
ele vations, the tyre pressure values indicated
by a pressure gauge are higher than those
shown bythe on-board computer. In this case,
do not reduce the tyre pressure.
R
R est
est ar
arting t
ting t he tyr
he tyr e pr
e pressur
essur e monit
e monit or
oring syst
ing syst em
em
R
R eq
eq uir
uir ements:
ements:
R The recommended tyre pressure is cor rectly
set forth ere specti veoperating status on all of
th e wheels (/ page 396).
Re start the tyre pressure monitoring system in the
fo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
ne wly /tted. On-board computer:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
leT-hand side of the steering wheel.
The Use current pressures as new reference
values? message is shown in the Instrument
Displa y. #
Torestart, press Touch Control on the leT-
hand side of the steering wheel.
The Tyre press. monitor restarted message is
shown in the Instrument Displa y.
Cur rent wa rning message s are deleted and
th eye llow 0077 warning lamp goes out.
ATer you ha vebeen driving for a few minutes,
th e system checks whe ther the cur rent tyre
pressures are within the speci/ed range. The
cur rent tyre pressures are then accep ted as
re fere nce values and monitored.
Be sure toalso pay attention tothefo llowing rela-
te dto pic:
R Notes on tyre pressure (/ page 396) T
T
yr
yr e pr
e pr essur
essur e loss w
e loss w ar
arning syst
ning syst em
em F
F
unction of t
unction of t he tyr
he tyre pr
e pressur
essur e loss w
e loss w ar
arning syst
ning syst em
em
The tyre pressure loss warning system warnsthe
driver bymeans of display messages when there
is a se vere tyre pressure loss.
Syst
Syst em limits
em limits
The system may be impaired or may not function
particula rly in thefo llowing situations:
R incor rect refere nce values were ta ught in
R sudden pressure loss caused byafo re ign
object penetrating the tyre, forex ample
R aneven pressure loss on more than one tyre
occurs
The system has a restric ted or dela yed function
particular lyin thefo llowing situations:
R poor ground conditions, e.g. snow or grav el
R driving with snow chains
R when adopting a very sporty driving st yle with
high cornering speeds or sudden acceleration
R driving with a very heavy or lar getrailer
R driving with a high load Wheels and tyres
399
399