service MERCEDES-BENZ E-CLASS SALOON 2021 Repair Manual

The tyre pressure loss
warning system is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation and tocheck
it.
Be sure toalso obser vethefo llowing fur ther rela-
te d subjects:
R Notes on tyre pressure (/ page 396)
R Displ aymessages about the tyres
(/ page 489)
R
R est est ar
arting t
ting t he tyr
he tyr e pr
e pressur
essur e loss w
e loss w ar
arning syst
ning syst em
em
R
R eq
eq uir
uir ements:
ements:
R The recommended tyre pressure is cor rectly
set forth ere specti veoperating status on all
wheels.
Re start the tyre pressure loss warning system in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
ne wly /tted. On-board computer:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
leT-hand side of the steering wheel.
The Run Flat Indicator active Restart mes-
sage is shown in the displa y. #
Tobegin restart, press Touch Control on the
leT-hand side of the steering wheel.
The Tyre pressure now OK? message is
shown in the displa y. #
Select Yes. #
Tocon/rm restart, press Touch Control on the
leT-hand side of the steering wheel.
The Run Flat Indicator restarted message is
shown in the displa y.
ATer you ha vedriven for a few minutes, the
tyre pressure loss warning system monitors
th e set tyre pressures of all the tyres.
Be sure toalso pay attention tothefo llowing rela-
te dto pic:
R Notes on tyre pressure (/ page 396) Wheel c
Wheel c
hange
hange N
No
ot
tes on selecting,
es on selecting, /tting
/ttingand r
and replacing tyr
eplacing tyr es
es *
N
NOOTE
TE Mercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
W
WARNING
ARNING Risk of accident due toincor-
re ct wheel and tyre dimensions
If wheels and tyres of the wrong size are /t ted,
th e service brakes or components in the brake
system and in the wheel suspension may be
damaged. #
Alwaysre place wheels and tyres with
th ose that ful/l the speci/cations of the
original part.
Fo r wheels, pay attention tothefo llowing:
R Designation
R Type 400
400
Wheels and tyres

N
N
o
ot
tes on t
es on t ec
echnical data
hnical data
* NO
NOTE
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The
tech nical data was de term ined in accordance
with EU Directives. The data stated only applies to
ve hicles with standard equipment. You can obtain
fur ther information from a Mercedes-Benz Service
Centre.
Onl Onl y f
y for cert
or cert ain countr
ain countr ies:
ies:you can /n dvehicle-
speci/c vehicle data in theCO C documents (CER-
TIFIC ATE OF CONFORMITY). These documents
are deli vered with your vehicle. On-boar
On-boar
d electr
d electronics
onics N
No
ot
tes on t
es on t am
amper
per ing wit
ing wit h t
h the engine electr
he engine electr onics
onics *
N
NOOTE
TE Prematu rewe arthro ugh improper
maintenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha veworkon the engine elec-
tronics and related components car ried
out at a quali/ed specialist workshop. T
T
w
w o-wa
o-wa y r
y radios
adios N
No
ot
tes on
es on /tting
/tting tw
two-wa
o-wa y r
y radios
adios &
W
WARNING
ARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retro/t-
ted incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with the
ve hicle elect ronics and jeopardise the operat-
ing saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due to
improper operation of two-w ayradios
If yo u use two-w ayradios in theve hicle
improper ly,th eir electromagnetic radiation
can disrupt theve hicle's elect ronics. This is
th e case in thefo llowing situations, in particu-
lar:
R The two-w ayradio is not connected toan
ex terior aerial.
R The exterior aerial is /tted incor rectly or is
not a lo w-re0ection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-re0ection exterior aerial /t-
ted at a quali/ed specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe lo w-
re 0ection exterior aerial. 412
412
Te
ch nical data

If
yo u ha veacciden tally refuelled wi th the
wrong fuel: #
Do not switch on theve hicle. #
Consult a quali/ed specialist workshop. The
following compatibility indications for fuel
apply toyour vehicle: 1
For petrol with maximum 5% ethanol byvol-
ume
2 For petrol with maximum 10% ethanol byvol-
ume
The compatibility indications for fuel on theve hi-
cle according tothe European standard EN 16942 can be
found on the information label in the fuel
/ller 0ap or on the fuel dispenser or pump nozzle
suitable foryo ur vehicle thro ughout Europe.
If th eav ailable fuel is not su1ciently low in sul-
phur, this can produce unpleasant odours.
The recommended octane number foryo ur vehi-
cle can be found on the information label in the
fuel /ller 0ap.
E350 :
E350 : Onlyrefuel using super unleaded petrol
wi th at least 98 RON if you wish toachie vemaxi-
mum engine output. Alternativel y,yo u can also
re fuel using premium-g rade unleaded petrol with
at least 95 RON.
As a temp orary measure, if there commended fuel
is not available, you may also refuel wi thregular
unleaded petrol with at least 91 RON.
This may reduce engine output and increase fuel
consum ption.
Ne verre fuel using petrol wi than even lo werRO N.
Fu rther information on fuel can be obtained at a
/lling station or a quali/ed specialist workshop. Inf
Inf or
ormation on additiv
mation on additiv es in pe
es in petr
trol
ol
Obser vethe no tes on operating 0uids
(/ page 417).
* NO
NOTE
TEDamage from use of unsuitable
additives Even small amounts of
the wrong additive may
lead tomalfunctions occur ring. #
Only add cleaning additives recommen-
ded byMercedes-Benz tothe fuel. Mercedes-Benz
recommends that you use brand-
name fuels with additives.
In some countries, the fuel available may not ha ve
su1cient additives. Residue could build up in the
fuel injection system as a result. In this case, in
consultation with a Mercedes-Benz service
centre, mix the fuel with the cleaning additive rec-
ommended byMercedes-Benz. Obser vethe no tes
and mixing ratios indica ted on theta nk. Te
ch nical data
419 419

A
A
dBlue
dBlue ®
®
r
rang
ang e and
e and /ll
/lllev
level
el
The AdBlue ®
/ll le vel and range can be displa yed
via the on-board computer. The AdBlue ®
range
sh ow n depends strongly on the driving style and
operating conditions. The actual range can there-
fo re deviate from thera nge cur rently displa yed in
th e on-board computer. The information supplied
in the operator's manual rega rding there ser ve
qu antity at the /rst display warning and on the
minimum top-up quantity when the fuel tank is
em pty is also tobe understood as guide values. Engine oil
Engine oil
N
No
ot
tes on engine oil
es on engine oil
Obser vethe no tes on operating 0uids
(/ page 417). *
N
NOOTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters other
th an those which meet the speci/cations
necessary forth e prescribed service
inter vals. #
Do not alter the engine oil or oil /lter in
order toachie velonger change inter vals
th an prescribed. #
Do not use additives. #
Have the engine oil changed aTer the
prescribed inter vals. Mercedes-Benz
recommends having the oil
ch anged at a quali/ed specialist workshop.
Only use engine oils appr ovedfo ryo ur vehicle by
Mercedes-Benz.
P P e
etr
tr ol engines:
ol engines: for cer tain countries, di.erent
engine oils can be used in conjunction with
re duced maintenance inter vals. Further informa-
tion on di.erent engine oils can be obtained at a
qu ali/ed specialist workshop.
Quality and capacity of engine oil (plug-in h Quality and capacity of engine oil (plug-in h ybr
ybr id)
id)
Engine oil
Engine oil speci/cation
speci/cation P
P
e
etr
tr ol engines
ol engines MB-Fr
MB-Freig
eigabe or MB-
abe or MB-
Appr ov
Approv al
al
All models 229.5* P
P
e
etr
tr ol engines:
ol engines: Only useSAE 0W-40 or SAE
5W-40 viscosity class engine oils.
Engine oil Engine oil speci/cation
speci/cation Diesel engines
Diesel engines
MB-Fr
MB-Freig
eigabe or MB-
abe or MB-
Appr ov
Approv al
al
All models 229.52* Te
ch nical data
423
423

Displa
Displa
y messag
y messag es
es Intr
Intr
oduction
oduction Inf
Inf
or
ormation about displa
mation about displa y messag
y messages
es
Display messages appear on the inst rument dis-
pla y.
Display messages with graphic symbols are sim-
pli/ed in the Owner's Manual and may di.er from
th e symbols on the inst rument displa y.The instru-
ment display sh ows high-priority display messages
in red. Cer tain display message s are accompa-
nied byawa rning tone.
Please act in accordance with the display mes-
sages and follow the additional no tes in the Own-
er's Manual.
Fo r some display messages, symbols will also be
shown:
R Õ Further information
R 00A4 Hide displ aymessage
Wi th th e leT-hand Touch Control, you can select
th ere specti vesymbol byswiping tothe leT or
ri ght. Pressing Õdispla ysfur ther information on th
e media displa y.Press the00A4 symbol tohide
th e display message.
Yo u can hide lo w-priority display messages by
pressing the back button Gorthe leT-hand
To uch Control. The display message s willthen be
stored in the message memor y.
Re ctify the cause of a display message as quickly
as possible.
High-priority display message s cannotbe hidden.
The instrument display will show these display
messages permanently until the cause of the dis-
play message has been recti/ed.
Calling up sav
Calling up sav ed displa ed display messag
y messag es
es
On-board computer:
4 Service 5
1 message
If th ere are no display messages, No messages
will appear on the inst rument displa y. #
Scroll thro ugh the display messages byswip-
ing upwards or down wards on the leT-hand
To uch Control. #
T
To e
o e xit t
xit t he messag
he messag e memory
e memory:
:press the back
button G. Display messages and
warning/indicator lamps
433
433

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences and0050
0050Solutions
Solutions
ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
00E5
Charger cable connected *Y
ou cannot pull away while thech arging cable is connected. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connector cann otbe remo ved from thech arging station's soc ket. #
Press the EMERGENCY OFF switch on thech arging station.
If th ech arging cable connector cann otbe remo ved aTer that: #
Request service personnel from the operator of thech arging station via the emer gency call button attached tothe
ch arging station or the emer gency call numbers.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a di.erent charging station.
or #
Have the RFID card checkedto ensure it is functioning. Display messages and
warning/indicator lamps
447
447

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences and0050
0050Solutions
Solutions #
Consult a quali/ed specialist workshop.
00D7
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltage battery has overheated. There is a risk of /re. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
If possible, stop theve hicle in the open air and ensure that all vehicle occupants getout.
% Supporting vehicle functions may activate automaticall y,e.g. the air-recirculation mode as part of climate control. #
Do not continue driving. #
If smoke is present, lea vethe danger zone and call the /re service immediatel y. #
Consult a quali/ed specialist workshop even if there are no extern al signs of a /re.
00D7
Malfunction *T
he drive system is malfunctioning. A warning tone will also sound. #
Consult a quali/ed speciali stwo rkshop.
*T here is a serious malfunction if the display message and warning tone are repeated at short inter vals. You must stop
th eve hicle immediately in accordance with the tra1c conditions because the drive system is automatically deactiva-
te d. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Switch o. theve hicle and consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
449 449

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences and0050
0050Solutions
Solutions
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop immediately in accordance with the tra1c conditions and switch o. theve hicle. &
W WARNING
ARNING Risk of burns when opening the bonnet
If yo u open the bonnet in theev ent of an overheated engine or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Before opening the bonnet, allow the engine tocool down. #
Intheev ent of a /re in the engine compartment, keep the bonnet closed and call the /re service. #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. #
Avoiding high loads on the engine, drive tothe nearest quali/ed specialist workshop. In doing so, ensu rethat the
coolant temp erature display remains below 120°C.
ÿ *T
here is a malfunction in the engine cooling system. #
Avoiding high loads on the engine, drive tothe nearest quali/ed specialist workshop. In doing so, ensu rethat the
coolant temp erature display remains below 120°C. Display messages and
warning/indicator lamps
459
459

Engine
Engine
W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences and0050
0050Solutions
Solutions
ÿ
Coolant warning lamp (red) *T
he red coolant warning lamp is lit while the engine is running.
Po ssible causes:
R The temp erature sensor is malfunctioning
R The coolant le vel is too low
R The air supply tothera diator is obstructed
R The radiator fan is faulty
R The engine coolant pump is faulty
If th ere is an additional warning tone, the coolant temp erature has exceeded 120°C. &
W
WARNING
ARNING Risk of burns when opening the bonnet
If yo u open the bonnet in theev ent of an overheated engine or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Before opening the bonnet, allow the engine tocool down. #
Intheev ent of a /re in the engine compartment, keep the bonnet closed and call the /re service. #
Stop immediately in accordance with the tra1c conditions and switch o. theve hicle. Do not continue driving. Displ
aymessages and warning/indicator lamps
505
505

Fu
nction................................................ 264
Manoeuvring brake function................... 269
Pa rking.................................................. 266
Pa using.................................................. 268
System limitations..................................2 64
A
A ctiv ctiv e Ser
e Ser vice Sy
vice Sy st
stem PL
em PL US
US
see ASS YST PLUS
A A ctiv ctiv e Speed Limit Assist
e Speed Limit Assist
Display................................................... 233
Fu nction................................................ 233
A
A ctiv
ctiv eSt
e St eer
eer ing Assist
ing Assist
Ac tivating/deactivating.......................... 237
Ac tive Emer gency Stop Assist................ 238
Fu nction................................................ 235
System limits......................................... 235
A
A ctiv
ctiv e
e Tr
Tra1c
a1c Jam Assist
Jam Assist
Ac tivating/deactivating.......................... 235
Fu nction................................................ 235
A
A dap
dap tiv
tive br
e br ak
ake lights
e lights .................................... 223
A
A dap
dap tiv
tive cr
e cr uise contr
uise contr ol
ol
see Active Distance Assist DISTRONIC
A
A dap
dap tiv
tive Highbeam Assist
e Highbeam Assist
Ac tivating/deactivating.......................... 140
Fu nction................................................ 139 A
A
dap
dap tiv
tive Highbeam Assis
e Highbeam Assist Plus t Plus
Fu nction................................................ 140
Switching on/o..................................... 141
A
A dBlue
dBlue ®
®
Ad ditives................................................ 422
Capacity................................................ 422
No tes..................................................... 194
Purit y.................................................... .422
To pping up............................................ .194
A
A dditional door lock dditional door lock ....................................... 81
A
A dditiv
dditiv es
es
Ad Blue ®
................................................ .422
Engine oil............................................... 423
Fu el....................................................... 419
A
A dditiv
dditiv es (A
es (AdBlue
dBlue ®
®
)
)
see AdBlue ®
A
A dditiv
dditiv es (engine oil)
es (engine oil)
see Additives
A
A dditiv
dditiv es (fuel)
es (fuel)
see Fuel
ADS PL
ADS PL US dam
US dam ping syst
ping syst em
em
see AIR BODY CONTROL ATer
ATer
-sales
-sales ser
service
vice
see AS SYST PLUS
AIR BOD
AIR BOD Y C
Y CONTR
ONTR OL
OL
Setting................................................... 251
Suspension............................................ 250
Air conditioning menu
Air conditioning menu Calling up.............................................. 151
Air dis
Air distr tribution
ibution
Setting................................................... 150
Setting (MBUX multimedia system)......... 152
Air fr
Air fr eshener syst
eshener syst em
em
see Frag rance system
Air inlet
Air inlet see Air-water duct
Air pr
Air pr essure
essure
see Tyre pressure
Air suspension
Air suspension see AIR BODY CONTROL
Air v
Air v ents
ents
Ad justing (front)..................................... 162
Ad justing (rear)...................................... 163
Glo vebox............................................... 163 Index
517
517