service MERCEDES-BENZ E-CLASS SALOON 2021 Owner's Manual

Syst
Syst
em limits
em limits
The po wer output of the high-voltage battery may
be impaired bythefo llowing:
R High or low outside temp eratures
R Electrical auxiliary consumers in theve hicle
being switched on, e.g. operating the air con-
ditioning system
R Extended periods without charging
The charging time of the high-voltage battery may
be increased bythefo llowing:
R High or low outside temp eratures
R Extended periods without charging
R The maximum available charging cur rent of
th e po wer supply equipment
R The charging cur rent set (mode 2) in the multi-
media system (/ page 326) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at t
y at t he
he
mains soc ke
mains soc ket (mode 2)
t (mode 2) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toa mains
soc ket using incor rectly ins talled component
parts could cause a /re or an electric shoc k,
fo rex ample. #
Only connect thech arging cable to a
mains soc ketth at:
R Has been proper lyinstalled and
R Has been inspected byaqu ali/ed elect ri-
cian #
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable.
Mercedes-Benz thoroughly tests these
original charging cables forth eir suitabil-
ity for high-voltage charging of your vehi-
cle. Pur chase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere. #
Never use a damaged charging cable. #
Do not use:
R Extension cables
R Extension reels
R Multiple soc kets #
Never use soc ket ada pters toconnect
th ech arging cable tothe mains soc ket.
The only exception being if the adap ter
has been tested and appro vedby the
manufacturer forch arging the high-volt-
age battery of an electric vehicle. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth e soc ket ada pter. Only
thefo llowing charging cables may be used:
R The charging cable supplied with theve hicle.
R Ach arging cable that has been appr ovedfor
th eve hicle.
The charging process can vary depending on the
po we r supply equipment. 198 198
Driving and parking

#
Forch arging stations without a preinstal-
led charging cable:
R For saf etyre asons, only use charging
cables that ha vebeen tested and
appro vedby the manufacturer for
ch arging the high-voltage battery in
an electric vehicle.
R Never use damaged charging cables.
R Do not extend thech arging cable.
R Do not use adap ters. #
Make sure toobser vethe saf ety in form a-
tion on thech arging station. Most
charging stations must be activated before
th ech arging process, e.g. using an RFID card.
Obser vethe on-site operator's inst ructions forthe
ch arging station.
The amount of ene rgy dispensed forth ech arging
process, shown bythech arging station, may be
higher than the amount of energy actually absor-
bed bythe high-voltage batter y.This is there sult
of di.erent le vels of charging losses and is descri-
bed as rech arge e1ciency. Charging losses occur,
fo rex ample, due toheat that builds up when ch
arging or from auxiliary consumers that are
switched on. Further information on rech arge e1-
ciency can be obtained at a quali/ed specialist
wo rkshop. Se
Se
tting t
tting t he maximum per
he maximum per missible c
missible char
harging cur-
ging cur-
r
r ent f
ent f or c
or char
harging at a mains soc ket
ging at a mains soc ket *
N
NO
OTE
TE Overloading the mains soc ket due
to excessive charging cur rent If
th ech arging cur rent is too high, the fuse
could be tripped or theex tern al mains supply
could overheat. #
Make sure that theex tern al mains supply
has been designed tohandle the set
ch arging cur rent. #
If necessar y,reduce the set charging
cur rent or use a di.erent mains soc ket. #
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable.
Mercedes-Benz thoroughly tests these
original charging cables forth eir suitabil-
ity for high-voltage charging of your vehi- cle. Pur
chase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere. #
Check the setting of the maximum
ch arge cur rent using thech arging capa-
city shown in the Instrument Displa y. Before
charging at a mains soc ket, ha vethe maxi-
mum permissible charging cur rent forth ere leva nt
mains soc ket or the building inspected byaqu ali-
/ed elect rician. The charging cable supplied is set
to a countr y-speci/c maximum charging cur rent
va lue. When charging abroad, the maximum value
may exceed the permitted value forth at countr y.
When abroad, obser vethe count ry-speci/c la ws
when charging. If you ha vequestions concerning
setting thech arging cur rent or if there is a mal-
function, please contact a quali/ed specialist
wo rkshop. #
Set the maximum permissible charging cur-
re nt in the multimedia system menu
(/ page 326). 200 200
Driving and parking

#
Bring theve hicle toa standstill bypressing the
brake pedal. #
Ongradients, turn the front wheels so that the
ve hicle will rollto wa rdsth eke rb if it starts
moving. #
Apply the electric parking brake. #
Engage transmission position 005Din a station-
ary vehicle with the brake pedal applied
(/ page 187). #
Switch o. theve hicle bypressing the1 but-
to n. #
Release the service brake slo wly. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still oper-
ate the side windo wsand the sliding sunroof
fo r appr oximately four minutes if the driver's
door is closed.
% When you park theve hicle, you can still oper-
ate the side windo wsand the panoramic slid-
ing sunroof for appr oximately four minutes if
th e driver's door is closed. Gar
Gar
ag
age door opener
e door opener Pr
Pr
ogr
ogr amming butt
amming butt ons f
ons for t
or the g
he g ar
arag
ag e door opener
e door opener &
D
DAN
AN GER
GER Risk of fatal injuries caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vetheve hicle or, if present, the
stationa ryheater running in an enclosed
space without su1cient ventilation. &
W
WARNI NG
ARNI NGRisk of injury bybecoming
trapped when opening and closing a
ga rage door
When you operate or prog ram a garage door
with an integ ratedga rage door opener, per-
sons can become trapped or struck bythe
ga rage door if they stand wi thin its range of
mo vement. 210 210
Driving and parking

re
ceive a noti/cation in the multimedia system
when you switch theve hicle on.
Yo u will receive information about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situation can lead toinadver tent
activation:
R The par kedve hicle is mo ved, forex ample, in a
two-s tore yga rage.
% Deactivate tow- awa y protection in order to
pr ev ent inadver tent activation. If you deacti-
va te to w-awa y protection, collision de tection
will also be deactivated.
Syst
Syst em limits
em limits
De tection may be restric ted in thefo llowing situa-
tions:
R theve hicle is damaged without impact, for
ex ample, if an outside mir ror is torn o. or the
paint is damaged byakey
R an impact occurs at low speed R
the electric parking brake is not applied N
No
ot
tes on par
es on par king up t
king up the v
he vehicle
ehicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may su.er damage thro ugh disuse.
The 12 V battery may also be impaired or dam-
aged byheavy discharging.
% Further information can be obtained at a
qu ali/ed specialist workshop. S S
t
tandb
andb y mode (e
y mode (e xt
xt ension of t
ension of t he st
he start
arter batt
er batt er
ery's
y's
per
per iod out of use)
iod out of use) S
S
t
tandb
andb y mode function
y mode function
% This function is not available for all models.
If standby mode is activated, energy loss will be
minimised during extended periods of non-opera-
tion.
St andby mode is characterised bythefo llowing:
R The star ter battery is preser ved.
R The maximum non-operational time appears in
the media displa y. R
The connection toonline services is inter rup-
te d.
R The ATA (anti-theT alarm system) is not availa-
ble.
R The interior pr otection and tow- aw ay protec-
tion functions are not available.
R The function for de tecting collisions on a
par kedve hicle is not available.
If th efo llowing conditions are ful/lled, standby
mode can be activated or deactivated using the
multimedia system:
R The vehicle is switched on.
R The vehicle has not been star ted.
Exceeding theve hicle's displ ayed non-operational
time may cause incon venience; i.e. it cannot be
guaranteed that the star ter battery will reliably
start theve hicle.
Char gethe star ter battery in thefo llowing situa-
tions:
R The vehicle's non-ope rational time must be
ex tended. Driving and parking
215 215

support and
recuperation po wer of the elec-
tric mo tor)
Plug-in hybrid: cur rent state of charge ofthe
high- voltage battery
7 Selected drive prog ram
8 Selected transmission position
9 Centre display area of the inst rument display
(e xamp le: standard display for a trip): assis-
ta nce/telephone/navigation/trip/media/
ra dio/styles and displa ys/service/possible
settings for head-up display
A Fuel le vel and fuel /ller 0ap location indicator Ov
Ov
er
ervie
vie w of butt
w of butt ons on t
ons on the st
he steer
eering wheel
ing wheel
Depending on the equipment, the la yout and the
design of the control elements on the steering
wheel may di.er. 1
Control panel for cruise control/limiter or
Ac tive Distance Assist DISTRONIC
(/ page 226)
2 G Back button, on-boa rdcomputer
3 Touch Control, on-board computer
To navigate: swipe
To con/rm: press 0076
4 00E2 Main menu, on-board computer 5
00E2 Main menu, MBUX multimedia system
6 Touch Control, MBUX multimedia system
To navigate: swipe
To con/rm: press 0076
7 G Back button, MBUX multimedia system
8 Cont rol panel forth e MBUX multimedia sys-
tem
£ LINGU ATRO NIC (/ page 290)
9 Toadjust the brightness of the inst rument
lighting Oper Oper
ating t
ating t he on-boar
he on-boar d com
d com put
puter
er
Obser vethe legal requ irements forth e country in
which you are cur rently driving when ope rating
th e on-board computer. Instrument display and on-board computer
283
283

The on-board computer is ope
rated using the leT-
hand Touch Control and the leT-hand back/home
button.
When the on-board computer is being operated,
di.erent acoustic signals will sound as operating
fe edbac k,e.g. when the end of a list is reached or
when you are scrolling thro ugh a list.
% Tooperate theTo uch Control in the most
e.ective way,use the tip of your thumb if pos-
sible.
The following menus are available:
R Assistance
R Telephone R
Navigation
R Trip
R Radio
R Media
R Service
R V
V ehicles wit ehicles with an ins h an instr
trument displa
ument displa y in t
y in the
he
widescr
widescr een coc
een coc kpit:
kpit:Design
% You can /nd information about the possible
settings and selections on the menus in the
Digital Owner's Manual.
The menus can be called up from the menu bar
on the inst rument displa y. #
T
T o call up t
o call up t he menu bar:
he menu bar: pressthe leT-hand
back button until the menu bar is displa yed.
% V
Vehicles wit
ehicles wit hout A
hout Activ
ctive Dist
e Dist ance Assis
ance Assist t
DIS
DIS TR
TRONIC:
ONIC: pressthe00E2 button tocall up
th e menu bar of the on-board computer. #
T
T o scr
o scr oll on t
oll on t he menu bar
he menu bar :
:swipe leT or right
on the leT-hand Touch Control. #
T
To call up a menu, submenu or possible se
o call up a menu, submenu or possible se t-
t-
tings on t
tings on t he menu, or
he menu, or con/rm
con/rma selection or
a selection or
se
se tting:
tting: press the leT-hand Touch Control. #
T
To scr
o scr oll t
oll thr
hrough display
ough display s or lis
s or lists on tts on the
he
menu, or select displa
menu, or select displa y cont
y content, a function,
ent, a function,
an entr
an entr y or a display
y or a display :
:swipe upwards or down-
wa rds on the leT-hand Touch Control. #
T
To e
o e xit a submenu:
xit a submenu: pressthe leT-hand back
button.
Selecting t
Selecting t he head-up display
he head-up display #
T
To switc
o switc h on t
h on t he head-up display
he head-up display :
:switch on
th e head-up display via the multimedia system
or activate it on the menu bar byswiping
upwards on the leT-hand Touch Control.
The head-up display menu will be selected on
th e head-up displa y. #
T To switc
o switc h t
h t o t
o t he head-up display
he head-up display :
:press the
leT-hand Touch Control or swipe upwards on
th e leT-hand Touch Control. #
T
To se
o se t t
t the t
he t hr
hree displa
ee displa y r
y rang
ang es of t
es of t he head-up
he head-up
display
display :
:swipe upwards or down wards on the
leT-hand Touch Control. 284
284
Instrument display and on-board computer

Mercedes, I need help with
thera dio" or aTer
pressing the£ rock er switch on the multi-
function steering wheel up, say the"Help for
the telephone" voice command, forex ample. N
No
ot
tes on op
es on op timal use of LIN
timal use of LIN GUA
GUATR
TRONIC
ONIC No
tes on how toimpr overecognition:
R Activate online voice control (/ page 292).
R Say thevo ice commands coherently and
clear ly, but do not exaggerate thewo rds.
R Avoid loud noises that cause inter fere nce
while making a voice command entr y,e.g. the
enter tainment in there ar-passenger compart-
ment.
R F
F or t
or t elephone or addr
elephone or addr ess book entr
ess book entries:
ies:
- Only create sensible address book ent ries
in the system/mobile phone, e.g. enter
surname and /rst name in the cor rect
/eld.
- Do not use any abbr eviations, unnecessary
spaces or special characters. R
F For r
or r adio or T adio or T V pr
V progr
ogramme names:
amme names: saythe
"Read out station list" voice command and
say the desired station name in thewa ythe
vo ice output reads aloud toyou.
% Toimpr overecognition, depending on the out-
side temp erature, either the blo wersforve nti-
lation or heating are reduced when LINGU A-
TRONIC is star ted. N
No
ot
tes on online v
es on online v oice contr
oice control
ol Online
voice control impr oves voice recognition
and makes additional results available as a result
of extern al information, e.g. information about
POIs and about thewe ather. Therefore,
Mercedes-Benz recommends that you activate
online voice control.
Yo u will need a Mercedes me user account for
th is. If you do not yethave a user account you
ha ve tocreate one and connect it with your vehi-
cle .
Then call up your Mercedes me user account. The
Mercedes me services are shown and can be acti-
va ted . In addition, online
voice control must be activated
(/ page 292). Essential v Essential v
oice commands
oice commands N
No
ot
tes on t
es on t he v
he voice commands
oice commands Aside from
theex act voice commands (see the
"Voice command" column in thefo llowing tables)
to call up speci/c functions, in most cases LIN-
GU ATRO NIC also understands a great many para-
phrases from daily usage. Examples of these are
listed in the "Colloquial examples" column. For
some languages ho weverthese examples are only
av ailable toa limi tedex tent.
% Content in angle brac kets, e.g. or
, is a placeholder whi chhas tobe
comple tedby you with the desired term . The
vo ice command "Set as intermediate
destination" could,forex ample, be comple ted
with: "Set "Buckingham Palace" as inter-
mediate destination". LINGU
ATRO NIC
293
293

V
V
oice command
oice command Colloq
Colloquialex
uial exam
am ple F
ple Function
unction
Refreshment menu I would like to switch to the
refreshment settings menu Displ
aysth ere freshment settings.
Next servic eT ell me my next service appoint-
ment Calls up
the next service due date. 310 310
LINGU
ATRO NIC

%
If Mercedes me connect 5is acti ve,the
ve hicle is lin ked with Mercedes me connect.
Ve hicle data is then transmitted tothe bac k-
end system. What data is transmitted
depends on which services are activated. Fur-
th er de tails can be found in the Mercedes me
connect term s and conditions and data pro-
te ction information. The function is count ry-
dependent.
If transmission of vehicle position 6is
active , Mercedes me connect services ha ve
been activated forth is vehicle which access
th eve hicle's geoposition. In which ins tances
th ege oposition is transmitted depends on the
particular services. Further de tails can be
fo und in the Mercedes me connect term s and
conditions and data pr otection information.
The function is countr y-dependent. Oper Oper
ating t
ating t he MBUX multimedia syst
he MBUX multimedia syst em
em Using T Using T
ouc
ouc h Contr
h Contr ol ol 1
© Shows th e home screen
2 Touch Control
0059006300D00064 swipe inthe direction of
th e ar row (navigate)
0076 Press (con/rm)
3 G Returns tothe pr evious display
4 0061 Makes or accepts a call
0076 Rejects or ends a call
5 Increase volume: swipe upwards
Re duce volume: swipe down 0063
Switch o. the sound: press
6 £ Starts LINGU ATRO NIC
ß Calls up favo urites (press brie0y) or
adds favo urites and themes (press and hold)
% Tooperate Touch Control 2inthe most
e.ective way,use the tip of your thumb if pos-
sible.
Na vigation thro ugh the menus is car ried out with
To uch Control 2with single-/nger swipes. #
T
To select a menu op
o select a menu op tion:
tion:swipe and press. #
T
To mov
o mov e t
e the digit
he digit al map:
al map: swipe in any direc-
tion.
Using t
Using t he t
he touc
ouchscr
hscr een
een #
Select menu options, symbols or characters
by pressing brie0y. #
T
To na
o na vig
vigat
ate in menus:
e in menus: swipe up, down, leT or
ri ght. #
T
To use handwr
o use handwr iting t
iting to ent
o enter c
er char
haract
acter
ers:
s: write
th ech aracter with one /nger on the
to uchscreen. 314
314
MBUX multimedia system

Syst
Syst
em limits, displa
em limits, displa y messag
y messages and not
es and not es f
es for
or
r
r ec ti/cation
ecti/cation
The system may be impai red or may not function
in thefo llowing situations:
R The camera in theove rhead control panel may
heat up due tooperating conditions. As a
re sult the camera may switch o. temp oraril y,
particular lyduring longer periods of operation
and at high outside temp eratures.
Do not touch or co verth e camera and wait
until the camera has cooled down and is avail-
able again. R
The camera is co vered, dirty, misted up or
scratched.
Wa it until the camera has cooled down before
cleaning the camera lens.
Clean the outside of the camera lens with a
dry or damp cotton clo th. Do not use micro/-
bre clo ths. Do no not tre mo vethe co ver when
cleaning.
R Recognition can be impaired byre0ective
clo thing, an adverse colour of clo thing or by
accessories, forex ample. R
Clothing being worn(hat, sha wl, scarf) may be
limiting the de tection area of the camera.
Ke ep the camera's /eld of vision clear.
R The camera is not operational.
Consult a Mercedes-Benz service centre.
The MBUX Int
The MBUX Int er erior Assist
ior Assist ant suppor
ant suppor ts t
ts t he f
he f ollo
ollowing int
wing int er
eractions:
actions: Int
Int
er
eraction ar
action ar ea
ea Int
Inter
eraction
action Descr
Descrip
iption
tion
In front of the media display or
abo vetheto uchpad Pr
ox imity tothe control element The Interior Assistant recognises the approach of the hand towa rds a cont rol
element.
Depending on the active application, the display will be adjusted in the media
displa y.Some functions di.e rentiate between driver and front passenger.
No speci/c hand position is requ ired.
Ab ove the centre console De/ned pose Afavo urite is called up with a de/ned pose. 318 318
MBUX multimedia system