service MERCEDES-BENZ E-CLASS SALOON 2021 Owners Manual

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Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
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deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Thank y
Thank y
ou f
ou for buying Mer
or buying Mer cedes-Benz
cedes-Benz
Before you /r stdrive o., read this Owner's Man-
ual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat-
ing lifespan of theve hicle, follow the inst ructions
and warning notices in this Owner's Manual. Dis-
re ga rding them may lead todamage totheve hicle
or injury topeople.
The standard equipment and product description
of your vehicle may vary and depends on thefo l-
lowing factors:
R model
R order
R national version
R availability
Yo ur vehicle may therefore di.er, in individual
cases, from that shown in the descriptions and
illust rations.
The illustrations in this Owner's Manual show a
leT-hand drive vehicle. On right-hand-d rive ve hi-
cles, the la yout of car parts and control elements
di.ers accordingl y. Mercedes-Benz is constantly de
veloping its vehi-
cles fu rther.
Mercedes-Benz therefore reser vesth eright to
introduce changes in thefo llowing areas:
R design
R equipment
R tech nical features
The following documents are integ ral parts of the
ve hicle:
R Digital Owner's Manual
R printed Owner's Manual
R service booklet
R equipment-dependent supplements
R supplemen tary documents
Ke ep these documents in theve hicle at all times.
Ensu rethat all documents are in theve hicle or
passed on in theev ent of sale or rental.
2135843121Z102
2135843121Z102

Infrared-re0ective windscreen function ........ 149
Climat
Climat
e contr
e contr ol
ol.......................................... .150
150
Overview of climate control systems ............ 150
Operating the climate control system .......... 151 Dr
Dr
iving and par
iving and par king
king..................................... 164 164
Driving ........................................................1 64
DY NAMIC SELECT switch ........................... .183
Au tomatic transmission .............................. .186
Fu nction of the 4MATIC ...............................1 90
Re fuelling .................................................... 190
Charging the high-voltage battery (plug-in
hy brid) ........................................................ 196
Pa rking .......................................................2 08
Driving and driving saf ety sy stems ............... 216
Tr ailer hitch ................................................ .272
Bicycle rack function ................................... 278
Ve hicle towing instructions .......................... 280 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 281 281
No tes on the inst rument display and on-
board computer .......................................... 281
Overview of instrument display .................... 282
Overview of buttons on the steering wheel ... 283
Operating the on-board computer ................2 83
Fu nction of the po wer me ter (plug-in
hy brid) ........................................................ 285
Fu nction of the electric mo tor po wer
av ailability displ ay(plug-in hybrid) ................ 285
Displaying the po wer me ter (plug-in
hy brid) ........................................................ 286
Overview of displa yson the inst rument
display ........................................................ 286
Head-up display .......................................... 287 LIN LIN
GUA
GUA TR
TRONIC
ONIC .......................................... .290
290
No tes on operating saf ety .......................... .290
Operation .................................................... 290
Using LINGU ATRO NIC e.ectively ................ .292
Essential voice commands .......................... 293 MBUX multimedia syst
MBUX multimedia syst
em
em............................ 311 311
Overview and operation ...............................3 11
System settings .......................................... 321
Plug-in hybrid settings ................................ .326
Na vigation .................................................. .327
Te lephone ................................................... 335
Mercedes me app ....................................... 338
Mercedes-Benz emer gency call system ....... 347
Ra dio, media & TV....................................... 351
Sound settings ............................................ 357 Maint Maint
enance and car
enance and car e
e................................. 359 359
ASS YST PLUS service inter val display .......... 359
Engine compartment ................................... 360
Cleaning and care ....................................... 367 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 374 374
Emer gency .................................................. 374
Flat tyre ...................................................... 376
Battery (vehicle) .......................................... 381
To w- starting or towing away ........................ 387
Electrical fuses ............................................ 392 Contents
3 3

Pr
ot
Pr otection of t
ection of t he en
he envir
vironment
onment
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damage due tooperating conditions and
personal driving st yle The pollutant emission of
theve hicle is
directly related tothewa yyo u operate the
ve hicle.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi-
ro nment. Please obser vethefo llowing recom-
mendations on operating conditions and per-
sonal driving st yle.
Oper Oper ating conditions:
ating conditions: #
Make sure that the tyre pressure is cor-
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no lon-
ge r need them). #
Adhere tothe service inter vals.
A regula rly serviced vehicle will cont rib-
ute toenvironmental pr otection. #
Always ha vemaintenance workcar ried
out at a quali/ed specialist workshop.
P
P er
er sonal dr
sonal dr iving s
iving stytyle:
le: #
Do not depress the accelerator pedal
when starting the engine. #
Do not warm uptheve hicle while sta-
tionar y. #
Drive carefully and maintain a suitable
distance from theve hicle in front. #
Avoid frequent, sudden acceleration and
braking. #
Change gear in good time and use each
ge ar only up to00C3 of its maximum
engine speed. #
Switch o. theve hicle in stationary traf-
fi c, e.g. byusing the ECO start/s top
function. #
Drive in a fuel-e1cient manner. Obse rve
th e ECO display for an economical driv-
ing style. Plug-in h Plug-in h
ybr
ybrid
id
+ ENVIR
ENVIR ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollution caused byirre sponsible disposal
of the high-voltage battery A high-voltage battery contains materials
which are harmful
tothe environment. #
Dispose of faulty high-voltage batteries
at a quali/ed specialist workshop. T T
ak
ak e-bac
e-bac k of end-of-lif
k of end-of-lif e v
e vehicles
ehicles
EU countr EU countr ies only:
ies onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-fri endly disposal in
accordance with the European Union (EU) End-of-
Life Vehicles Directi ve.
A network of vehicle take -back points and dis-
mantlers has been established foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
cont ribution toclosing there cycling circle and
conserving resources. Gene
ral no tes
23 23

This is
the case in thefo llowing situations:
R The vehicle type is di.erent from that for
which theve hicle's general ope rating permit
wa sgr anted.
R Other road users could be endangered.
R The exhaust gas or noise le velget swo rse.
Alw ays specify theve hicle identi/cation number
(VIN) (/ page 415) when ordering Mercedes-
Benz Genuine Parts. Owner's Manual
Owner's Manual
This Owner's Manual and the Digital Owner's
Manual in theve hicle describe thefo llowing mod-
els and the standard and special equipment for
yo ur vehicle:
R The models and the standard and special
equipment available at the time of this Own-
er's Manual going topress.
R The models and the standard and special
equipment only available in cer tain countries. R
The models and the standard and special
equipment, which will only be available at a
later date.
No tethat your vehicle may not be /tted with all
fe atures described. This is also the case for sys-
te ms releva nt tosaf ety. Therefore, the equipment
on your vehicle may di.er from that in the
descriptions and illustrations.
The original pur chase ag reement foryo ur vehicle
contains a list of the equipment in your vehicle at
th e time of deliver y.
Should you ha veany questions concerning equip-
ment and operation, please consult a Mercedes-
Benz Service Centre.
The Owner's Manual, Supplement, fur ther supple-
mentary documents and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Oper Oper
ating safe
ating safe ty
ty &
W
WARNING
ARNING Risk of injury due tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident or injury due
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTware or wiring can impair their functional-
ity and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. General no
tes
25
25

Ve
hicles with a 48 V on-board elect rical system
contain high voltage components. These compo-
nents are mar ked with a high voltage label: All
workon high voltage components must be car-
ri ed out at a quali/ed specialist workshop. Declar
Declar
ations of conf
ations of conf or
ormity and not
mity and not es on dr
es on driving
iving
in
in di.er
di.er ent
entcountr
countr ies
ies Electr
Electr
omagne
omagne tic com
tic compatibility
patibility The elect
romagnetic compatibility of theve hicle
components has been checked and certi/ed
according tothe cur rently valid version of Regula-
tion UN R10. v
v
ehicle inst
ehicle inst alled r
alled radio com
adio com ponents
ponents Onl Onl
y f y for EU and EFT
or EU and EFT A countr
A countries and countr
ies and countr ies t
ies that
hat
r
r ecognise t
ecognise t he EU manuf
he EU manuf actur
acturer's declar
er's declar ation of
ation of
conf
conf or
ormity:
mity: The
following information applies toall wireless
components of theve hicle and of the information
systems and communication devices integ rated in
th eve hicle:
The manu facturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle comply with Directi ve2014/53/EU.
The full texts of the EU declarations of conformity
are available at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certi/cates-of-con form ity/en_GB/
index.html Yo
u can obtain fur ther information from a
Mercedes-Benz service centre.
U Unit nit ed Kingdom onl y:
ed Kingdom onl y: The
following information applies toall wireless
components of theve hicle and of the information
systems and communication devices integ rated in
th eve hicle:
The manu facturers of the wireless components
installed in theve hicle hereby declare that all
wireless components ins talled in theve hicle com-
ply with theRa dio Regulations 2017 directi ve. The
full texts of the declarations of conformity are
av ailable at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certi/cates-of-con form ity/en_GB/
index.html 28
28
General no
tes

F
F
or R
or R ussia onl y:
ussia onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that all
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay
ra dios. You can obtain fur ther information from a
Mercedes-Benz service centre. F
F or T
or T urke
ur ke y onl y:
y onl y:
Im
Im port
port er
er
Mercedes Benz Otomotiv Ticar etve Hizmetler
A. Ş. Genel Mer kez
Akçabu rgaz Mah. Süleyman Şah Cad. No: 6/1
34522 Esenyurt/İstanbul
Ukr Ukr aine onl y:
aine onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that the
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay ra
dios. You can obtain fur ther information from a
Mercedes-Benz service centre.
Im Im port
port er
er
PJ SC “AUTOCAPITAL”
Ve lyka Vasylkivska st r.15/2
01004 Kyiv
Ukraine
W W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle
Besides the typical frequencies for mobile com-
munication cars byMercedes-Benz ma keuse of
th efo llowing automotive radio applications.
W
W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y2 0 kHz (9–90 kHz) ≤ 72 dBμA/m at 10m
Wi reless Powe rTr ansmission 105 kHz (90–119 kHz)≤ 42 dBμA/m at 10m30
30
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
RAMSES (Router And Mobile SErviceS) GSM (E-GSM 850 / E-GSM 900, Class 4)
GSM (E-GSM 1800 / E-GSM 1900, Class 4)< +32.5 dBm (±1 dB)
< +29.5 dBm (±1 dB)
UMTS (WCDMA FDD I, II, III, IV, V,VIII, XIX, Class
3) < +23.5 dBm (±1 dB)
LT E (FDD B1, B2, B3, B4, B5, B7, B8, B9, B18,
B19, B21, B28, Class 3) < +23 dBm (±1 dB)
LT E (TDD B38, B40, B41, Class 3) < +23 dBm (±1 dB)
GNSS (1559–1610 MHz )R eceiving onlyInf Inf
or
ormation about t
mation about t he
hespeci/c
speci/c absorp
absorption r
tion rate
ate
Fo rFr ance onl y: The
values weredeterm ined and tested in acco rd-
ance with the Décr etn° 2019-1186 guideline re
ga rding the indication of the speci/c absor ption
ra te (SAR) of wireless vehicle components.
Inf
Inf or
ormation about t
mation about t he
hespeci/c
speci/c absorp
absorption r
tion rate
ate V
V
ehicle com
ehicle com ponent (designation in
ponent (designation in
accor
accor dance wit
dance wit h EU DoC)
h EU DoC) S
S
AR v
AR v alue in W/kg
alue in W/kg Applicable limit v
Applicable limit value
alue
Ra dio data transmission telephone system 0.24 W/kg 2 W/kg
Hermes 2.1 < 0.4 W/kg2 W/kg General no
tes
33
33

systems and operating saf
ety may be
impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby yo ur Mercedes-Benz service
centre. &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N NOOTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. Please also no
tethe information about the 12 V
battery and short-dis tance trips in the "Driving
and Parking" chap ter (/ page 172). Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
e.ects:
R malfunctions in theve hicle system
R permanent damage tovehicle components
Please referto thewa rranty term s and conditions
fo rth is matter. 36
36
General no
tes

Moreo
ver,connecting equipment tothe diagnos-
tics connection can lead toemissions monitoring
information being reset, forex ample. This may
lead totheve hicle failing tomeet there qu ire-
ments of the next emissions inspection during the
main inspection. Quali/ed
Quali/ed
specialis
specialist w
t work
ork shop
shop
A qu ali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components R
V
V ehicles wit
ehicles wit h 48 V on-boar
h 48 V on-boar d electr
d electrical syst
ical syst em:
em:
wo rkon the high-voltage component of the 48
V on-board electrical system
R Plug-in h
Plug-in h ybr
ybrid:
id:workon thehy brid system
Mercedes‑Benz recommends a Mercedes‑Benz
service cent re. V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi-
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has not yetbeen
re gistered in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an author-
ised specialist deale r.
R ifyo ur vehicle has not yetbeen examined at a
Mercedes-Benz service cent re.It is advisable
toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this at a Mercedes-Benz service centre,
fo rex ample. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo veany warning stic kers,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws and saf etystanda rds per taining tomo tor
ve hicles Gene
ral no tes
37
37