door MERCEDES-BENZ E320 2003 W211 Owner's Guide

57 Safety and Security
Occupant safety
AirbagsWarning!
G
Airbags are designed to reduce the potential
of injury in certain frontal (front airbags) im-
pacts, or side (side impact and head protec-
tion window curtain airbags) impacts which
may cause significant injuries. However, no
system available today can totally eliminate
injuries and fatalities.
The activation of the SRS temporarily releas-
es a small amount of dust from the airbags.
This dust, however, is neither injurious to
your health, nor does it indicate a fire in the
vehicle. The dust might cause some tempo-
rary breathing difficulty for people with asth-
ma or other breathing trouble. To avoid this,
you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the airbag inflates, then get
fresh air by opening a window or door.
Warning!
G
To reduce the risk of injury when the front
airbags inflate, it is very important for the
driver and front passenger to always be in a
properly seated position and to wear your
seat belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the backrest. Fasten
your seat belt and ensure that it is properly
positioned on your body.
Since the airbag inflates with considerable
speed and force, a proper seating and hands
on steering wheel position will help to keep
you at a safe distance from the airbag. Oc-
cupants who are unbelted, out of position or
too close to the airbag can be seriously in-
jured by an airbag as it inflates with great
force in the blink of an eye:

Sit properly belted in an upright position
with your back against the backrest.


Adjust the driver seat as far as possible
rearward, still permitting proper opera-
tion of vehicle controls. The distance
from the center of the driver’s breast-
bone to the center of the airbag cover on
the steering wheel must be at least ten
inches (25 cm) or more. You should be
able to accomplish this by a combina-
tion of adjustments to the seat and
steering wheel. If you have any prob-
lems, please see your authorized
Mercedes-Benz Center.


Do not lean with your head or chest
close to the steering wheel or dash-
board.


Keep hands on the outside of steering
wheel rim. Placing hands and arms in-
side the rim can increase the risk and
potential severity of hand/arm injury
when driver front airbag inflates.


Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.

58 Safety and SecurityOccupant safety

Occupants, especially children, should
never lean their heads in the area of the
door where the side airbag inflates. This
could result in serious injuries or death
should the airbag be triggered. Always
sit upright, properly use the seat belts
and appropriate size infant or child re-
straint system.


Children 12 years old and under must
never ride in the front seat, except in a
Mercedes-Benz authorized
BabySmart
TM compatible child seat,
which operates with the BabySmart
TM
system installed in the vehicle to deacti-
vate the passenger front airbag when it
is properly installed. Otherwise they will
be struck by the airbag when it inflates
in a crash. If this happens, serious or fa-
tal injury will result.
Failure to follow these instructions can re-
sult in severe injuries to you or other occu-
pants.
If you sell your vehicle you are responsible
to make the buyer aware of these points. Be
sure to give the buyer this Operator’s Manu-
al.
Warning!
G
Accident research shows that the safest
place for children in an automobile is in the
rear seat. Should you choose to place a child
12 years old or under in the front passenger
seat of your vehicle, you must properly use
a BabySmart
TM child restraint which will
turn off the passenger front airbag. BabyS-
mart
TM will not, however, turn off any side
impact airbag.
It should be noted that with respect to both
front and rear side impact airbags there is a
possibility for a side airbag related injury if
occupants, especially children, are not prop-
erly seated or restrained when next to a side
airbag which needs to deploy rapidly in a
side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Occupants, especially children, should
never place their bodies or lean their
heads in the area of the door where the
side airbag inflates. This could
result in serious injuries or death should
the side airbag be activated.
(2) Always sit upright, properly use the seat
belts and use an appropriately sized in-
fant or child restraint system for all chil-
dren 12 years old or under.
(3) Always wear seat belts properly.
If you believe that, even with the use of
these guidelines, it would be safer for your
rear seat occupants to have the rear mount-
ed side airbags deactivated, then deactiva-
tion can be accomplished upon your written
request to do so at your authorized Mer-
cedes-Benz Center at an additional cost.
Please contact your local authorized
Mercedes-Benz Center or call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.

60 Safety and SecurityOccupant safety
When you sell your vehicle we strongly
urge you to give notice to the subsequent
owner that it is equipped with an SRS by
alerting them to the applicable section in
the Operator’s Manual.
Front airbags
1Driver airbag
2Passenger airbag
Driver and passenger airbags are de-
ployed:

in the event of a frontal impact


if impact exceeds a preset deployment
threshold
or emergency tensioning device (ETD)
that was activated must be replaced.


No modifications of any kind may be
made to any components or wiring of
the SRS. This includes changing or re-
moving any component or part of the
SRS, the installation of additional trim
material, badges etc. over the steering
wheel hub, front passenger airbag cov-
er, door trim panels, or door frame
trims, and installation of additional elec-
trical/electronic equipment on or near
SRS components and wiring. Keep area
between airbags and occupants free
from objects (e.g. packages, purses,
umbrellas, etc.).


Do not pass belts over sharp edges.
They could tear.


Do not make any modification that could
change the effectiveness of the belts.


Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may turn into projec-
tiles and cause head and other injuries
when curtain airbag is deployed.


An airbag system component within the
steering wheel gets hot after the airbag
has inflated. Do not touch.


Improper work on the system, including
incorrect installation and removal, can
lead to possible injury through an unin-
tended activation of the SRS.


In addition, through improper work
there is a risk of rendering the SRS inop-
erative or causing unintended airbag de-
ployment. Work on the SRS must
therefore only be performed by an au-
thorized Mercedes-Benz Center.


For your protection and the protection
of others, when scrapping the airbag
unit or emergency tensioning device,
our safety instructions must be fol-
lowed. These instructions are available
from your authorized Mercedes-Benz
Center.


Given the considerable deployment
speed and the textile structure of the
airbags, there is the possibility of abra-
sions or other injuries resulting from air-
bag deployment.

71 Safety and Security
Occupant safety
Blocking of rear door window operation
1Override switch
2Indicator lamp
Press override switch1.
Indicator lamp 2 lights up. The rear
door windows can no longer be operat-
ed using the switches located in the
rear doors.For more information on power windows,
see the "Controls in detail" section
(
page 184).
!Operation of the rear door windows
with the switches located on the door
control panel of the driver‘s door is still
possible.Warning!
G
Activate the override switch when children
are riding in the back seats of the vehicle.
The children may otherwise injure them-
selves, e.g. by becoming trapped in the win-
dow opening.
When leaving the vehicle, always remove the
key from the starter switch, and lock the ve-
hicle. Do not leave children unattended in
the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equip-
ment can cause serious personal injury.

78 Safety and SecurityDriving safety systems
The SBC brake system is automatically ac-
tivated when you:

unlock the vehicle with the key or the
KEYLESS-GO*


open the driver’s or passenger door


turn the key in the starter switch to
position1


in vehicles with KEYLESS-GO*, press
start/stop button on selector lever
once


depress the brake pedal


release the parking brake
Warning!
G
The SBC brake system requires electrical
power to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its
limp-home (emergency operation) mode. In
such a case, the red brake warning lamp
(page 291) and warning messages in the
instrument cluster (
page 305) light up
while driving. To brake, the driver must then
apply significantly greater brake pedal pres-
sure and depress the pedal much further to
obtain the expected braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes are only applied to the front wheels.
Stopping distance is increased!
If there is a malfunction in the SBC brake
system, we recommend that the vehicle be
transported with all wheels off the ground
using flatbed or appropriate wheel lift/dolly
equipment. A tow bar must be used if cir-
cumstances do not permit the use of the
recommended towing methods and the ve-
hicle requires towing with all four wheels on
the ground. Towing the vehicle with all four
wheels on the ground is only permissible
for distances up to 30 miles (50 km) and at
a speed not to exceed 30 mph (50 km/h).
For more information, refer to "Towing the
vehicle" (
page 348).

79 Safety and Security
Driving safety systems
The SBC brake servo assistance switches
off automatically when you:

turn the key in the starter switch to
position0 or remove the key (after ap-
proximately two minutes)


lock the vehicle with the SmartKey
from outside (after approximately
20 seconds)
Note on driving with the SBC


Following extended periods of only mi-
nor loads to your brake system, you
should occasionally apply the brakes
when traveling at high speeds. This im-
proves the grip of the brake pads.
iIf the SBC brake system is activated
when the brake pedal is first de-
pressed, you may feel a reduced pedal
resistance and longer pedal travel than
normal. When releasing the pedal, you
may also feel the brake pedal pulsate
and you may hear a sound which is
caused by the activation of the SBC
pump. This is normal and not an indica-
tion of a malfunction. Pedal travel re-
turns to normal when you release the
brake pedal and the sound soon ceas-
es.
Warning!
G
Have brake pad replacement and other work
on the SBC brake system carried out by
qualified technicians only. Contact your au-
thorized Mercedes-Benz Center for further
information. The SBC brake system must be
deactivated prior to working on the system.
High pressure is intermittently built up in the
system as part of its automatic self-test. In
addition, the system is automatically acti-
vated when the vehicle is unlocked by re-
mote control, when the driver or passenger
door is opened, when the key in the starter
switch is turned to position1, when the
brake pedal is depressed or when the park-
ing brake is released. Failure to deactivate
the system prior to maintenance will cause
brake pistons to extend and brake fluid to
leak, which may result in injuries (contu-
sions and acid burns). Extended brake pis-
tons may also cause injury.
Warning!
G
Be very careful not to endanger other road
users when you apply the brakes.

82 Safety and SecurityAnti-theft systemsAnti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens

a door


the trunk


the hood.
The alarm system will also be triggered
when


someone attempts to raise the vehicle


the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed within approx.
10 seconds after locking the vehicle. The
indicator lamp in the button for the
tow-away alarm will then blink.
Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote con-
trol or KEYLESS-GO*.
Canceling the alarm
With the key

Insert the key in the starter switch.
or

Press the Œ or ‹ button on the
key.With KEYLESS-GO*

Grasp the outside door handle.
or

Press the KEYLESS-GO* start/stop
button.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
iIf the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem* (
page 234), provided that the
Tele Aid service was subscribed to and
properly activated.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem* (
page 234), provided that the
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

83 Safety and Security
Anti-theft systems
Arming the tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms automatical-
ly.
Disarming the tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.The button is located on the overhead con-
trol panel.
1Tow-away alarm off button

Turn off the ignition and remove the
key.

Press button1.
The indicator lamp in the button lights
up briefly.

Lock your vehicle with the key or (vehi-
cles with KEYLESS-GO*) the lock but-
ton at each door handle.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.
Canceling the alarm

Insert the key in the starter switch.
or

Press the Œ or ‹ button on the
key.
iYou cannot disarm the tow-away alarm
if the ignition is turned on.

86 Controls in detailLocking and unlockingIn the "Controls in detail" section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
"Getting started" section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
Locking and unlockingKeys
Your vehicle comes supplied with two
SmartKeys with remote controls and a re-
movable mechanical key. The locking tabs
for the mechanical key portion of the two
keys are a different color to help distin-
guish each key unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The Smartkey centrally locks and unlocks

the doors


the trunk


the fuel filler flap
SmartKey with remote controls1‹ Lock button
2Š Unlock button for the trunk lid
3Mechanical key locking tab
4ΠUnlock button
5Battery check lamp
6Â Panic button (
page 72).
iYou can also open and close the power
windows (
page 184) and slid-
ing/pop-up roof* (
page 187) or pan-
orama sliding/pop-up roof*
(
page 192) using the SmartKey.
!To prevent possible malfunction, avoid
exposing the key to high levels of elec-
tromagnetic radiation.

87 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press buttonŒ.
All turn signal lamps blink once. The
locking knobs in the doors move up.
The vehicle will lock again automatically
within approximately 40 seconds of un-
locking if neither door nor trunk is opened,
the SmartKey is not inserted in the starter
switch, or the central locking switch is not
activated.
Global locking

Press button‹.
All turn signal lamps blink three times.
The locking knobs in the doors move
down.Selective setting
If you frequently travel alone, you may wish
to reprogram the key so that
pressingŒ only unlocks the driver’s
door and the fuel filler flap.

Press and hold buttonsŒ and‹
simultaneously for about five seconds
until battery check lamp5 blinks twice.
The key will then function as follows:
Unlocking driver’s door and fuel filler
flap
Press buttonΠonce.
Global unlocking

Press buttonΠtwice.
Global locking

Press button‹.Restoring to factory setting

Press and hold buttonsŒ and‹
simultaneously for about six seconds
until battery check lamp5 blinks twice.Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO (if so equipped) with
you and lock the vehicle. Do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle. It is possible for
children to open a looked door from the in-
side, which could result in an accident or se-
rious injury.