MERCEDES-BENZ E350 2010 W212 Owner's Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2010, Model line: E350, Model: MERCEDES-BENZ E350 2010 W212Pages: 372, PDF Size: 8.55 MB
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Display messagesPossible causes/consequences and M Solutions$
(USA only)
J
(Canada
only)EBD, ABS,
and ESC
Inoperativ
e See
Operator's
ManualIn addition, the yellow ESC warning lamp ä, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the BAS PLUS, the EBP, the
ESC, the HOLD function, the PRE-SAFE ®
system, and the PRE-
SAFE ®
Brake are unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
$
(USA only)
!
(Canada
only)Release
Parking
BrakeYou are driving with the parking brake engaged. In addition
an acoustic warning sounds.XRelease the parking brake.$
(USA only)
J
(Canada
only)Check
Brake
Fluid
LevelThere is insufficient brake fluid in the reservoir.
Risk of accident!XStop the vehicle in a safe location or as soon as it is safe
to do so.XEngage the parking brake.XDo not drive any further.XContact an authorized Mercedes-Benz Center or call
Roadside Assistance.
Do not add brake fluid! This will not solve the problem.
GWarning!
Driving with the message Check Brake Fluid Level displayed can result in an accident. Have
your brake system checked immediately.
Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be
seriously burned.
! If you find that the brake fluid in the brake fluid reservoir has fallen to the minimum mark
or below, have the brake system checked for brake pad thickness and leaks.
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Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷ESC
Inoperativ
e See
Operator's
ManualIn addition, the yellow ESC warning lamp ä and the yellow
ESC OFF warning lamp å come on.
The brake system is still functioning normally but due to a
malfunction, the BAS, the BAS PLUS, the ESC, the hill-start
assist system, the HOLD function, the PRE-SAFE ®
system,
and the PRE-SAFE ®
Brake are unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
GTele Aid
Inoperativ
eOne or more main functions of the Tele Aid system are
malfunctioning.XHave the Tele Aid system checked at an authorized
Mercedes-Benz Center.6SRS
Malfunctio
n Service
RequiredThere is a malfunction in the Supplemental Restraint System
(SRS). The air bags or Emergency Tensioning Devices (ETDs)
could deploy unexpectedly or fail to activate in an accident.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.6Front
Left SRS
Malfunctio
n Service
RequiredComponents of the driver’s supplemental restraint system
may not work properly.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.6Front
Right SRS
Malfunctio
n Service
RequiredComponents of the front passenger’s supplemental restraint
system may not work properly.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.290Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M Solutions6Rear Left
SRS
Malfunctio
n Service
RequiredComponents of the left rear passenger’s supplemental
restraint system may not work properly.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.6Rear
Center
SRS
Malfunctio
n Service
RequiredComponents of the center rear passenger’s supplemental
restraint system may not work properly.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.6Rear
Right SRS
Malfunctio
n Service
RequiredComponents of the right rear passenger’s supplemental
restraint system may not work properly.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.6Left Side
Curtain
Airbag
Malfunctio
n Service
RequiredThe left window curtain air bag may not work properly.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.6Right
Side
Curtain
Airbag
Malfunctio
n Service
RequiredThe right window curtain air bag may not work properly.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.GWarning!
In the event a malfunction of the SRS is
indicated as outlined above, the SRS may not
be operational.
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz
Center immediately to have the system
checked. Otherwise the SRS may not be
activated when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessarily
which could also result in injury.Vehicle status messages in the multifunction display291Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 291Z
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Driving systemsDisplay messagesPossible causes/consequences and M Solutions¨Vehicle
RisingThe vehicle is adjusting to your level selection.¨Vehicle
Rising
Please
WaitThe vehicle level is too low.XWait until the message disappears from the multifunction
display.¨Pull Over
Car Too
LowYou have started driving although the vehicle level was too
low.
The vehicle will be raised.XStop the vehicle as soon as it is safe to do so.XEngage the electronic parking brake.XWait until the message disappears from the multifunction
display.
You may then drive off.¨Pull Over
Car Too
LowThe AIRMATIC is malfunctioning.XAvoid excessive steering maneuvers. The fenders or tires
could otherwise be damaged. Listen for scraping noises.XDo not drive faster than 50 mph (80 km/h).XDrive to the side of the road and select a higher vehicle level
( Y page 163).
Depending on the type of malfunction, this may raise the
vehicle’s level.XContact an authorized Mercedes-Benz Center as soon as
possible.
There is otherwise danger of an accident.
¨Malfunctio
nThe capability of the AIRMATIC system is restricted. This can
impair the handling.XDo not drive faster than 50 mph (80 km/h).XHave the vehicle checked at an authorized Mercedes-Benz
Center.ÀAttention
Assist
Time for
a rest?The ATTENTION ASSIST has determined that your
concentration has declined considering certain criteria. In
addition, an acoustic warning sounds.XTake a rest if required.
During long trips, take regular and duly rests that allow you
to recover sufficiently.
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Display messagesPossible causes/consequences and M SolutionsÀAttention
Assist
Inoperativ
eThe ATTENTION ASSIST is malfunctioning.XContact an authorized Mercedes-Benz Center as soon as
possible.
Vehicle
Display messagesPossible causes/consequences and M SolutionsNThe trunk is open.XClose the trunk ( Y page 82).MYou are driving with the hood open.XStop the vehicle in a safe location as soon as it is safe to
do so.XClose the hood ( Y page 224).
There is otherwise danger of an accident.
CYou are driving with at least one door open.
The display symbol shows you which doors are open.XClose all doors._Rear Left
Backrest
Not
Latched
or
Rear
Right
Backrest
Not
LatchedThe left or right rear seat backrest is not engaged.XAdjust the rear seat backrest until it is fully engaged in
position.+Take Your
Key From
IgnitionYou have forgotten to remove the SmartKey.XRemove the SmartKey from the starter switch.+Obtain A
New KeyThe SmartKey is malfunctioning.XContact an authorized Mercedes-Benz Center.+Close
Doors To
Lock
VehicleYou tried to lock the vehicle but not all doors were closed.XClose doors and lock the vehicle again.Vehicle status messages in the multifunction display293Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 293Z
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Display messagesPossible causes/consequences and M Solutions+Key Does
Not
Belong to
VehicleThe SmartKey in the starter switch does not belong to the
vehicle.XRemove the SmartKey from the starter switch.+Replace
Key
BatteryThe batteries in the SmartKey with KEYLESS-GO are
discharged.XReplace the batteries ( Y page 317).+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because the SmartKey is not in the vehicle.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XSearch for the SmartKey.
The vehicle cannot be locked centrally nor can the engine
be started again after the engine is stopped.+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XRemove the KEYLESS-GO button from the starter switch
( Y page 86).XOperate the vehicle with the SmartKey in the starter switch.+Key Not
Detected
(message
appears in
white)The SmartKey with KEYLESS-GO is momentarily not detected.XChange the position of the SmartKey in the vehicle.XIf necessary, remove the KEYLESS-GO button from the
starter switch ( Y page 86).+Remove
'Start'
Button
and
Insert KeyThe KEYLESS-GO system is malfunctioning.XRemove the KEYLESS-GO button from the starter switch
( Y page 86).XOperate the vehicle with the SmartKey in the starter switch.Â¥Check
Washer
FluidThe washer fluid in the washer fluid reservoir has fallen below
the minimum level.XAdd washer fluid ( Y page 227).294Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M SolutionsDPower
Steering
Malfunctio
n
See
Operator's
ManualPower assistance for the steering system is not available. A
considerably higher degree of effort is necessary to steer the
vehicle.XCheck whether you are capable to apply the higher degree
of effort necessary to safely steer the vehicle.
If you are able to steer the vehicle safely:
XContinue driving with added caution.XHave the system checked at an authorized Mercedes-Benz
Center.
If, in any way, you feel that you are not able to steer the vehicle
safely:
XStop the vehicle in a safe location as soon as it is safe to
do so.XApply the parking brake.XDo not continue to drive.XContact an authorized Mercedes-Benz Center.
Engine
Display messagesPossible causes/consequences and M Solutions+Check
Coolant
Level See
Operator's
ManualThe coolant level is too low.XAdd coolant ( Y page 226).XIf you have to add coolant frequently, have the cooling
system checked at an authorized Mercedes-Benz Center.GWarning!
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
! Do not ignore the low engine coolant level warning. Extended driving with the message
and symbol displayed may cause serious engine damage not covered by the Mercedes-Benz
Limited Warranty.
Do not drive without sufficient amount of coolant in the cooling system. The engine will
overheat causing major engine damage.
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Display messagesPossible causes/consequences and M Solutions?Coolant
Low Stop
Vehicle!
Turn
Engine OffThe coolant is too hot.XStop the vehicle immediately as soon as it is safe to do so.XTurn off the engine immediately.XEngage the parking brake.XOnly start the engine again after the message disappears.
You could otherwise damage the engine.XObserve the coolant temperature gauge in the instrument
cluster.XIf the temperature rises again: Contact an authorized
Mercedes-Benz Center immediately.
During severe operation conditions and stop-and-go city
traffic, the coolant temperature may rise close to 248‡
(120†).
GWarning!
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! The engine should not be operated with the coolant temperature above 248‡ (120†).
Doing so may cause serious damage which is not covered by the Mercedes-Benz Limited
Warranty.
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Display messagesPossible causes/consequences and M Solutions?Coolant
Low Stop
Vehicle!
Turn
Engine OffThe poly-V-belt could be broken.XStop the vehicle immediately as soon as it is safe to do so.XTurn off the engine immediately.XCheck the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Do not continue to drive the vehicle with this
message displayed. Doing so could result in serious engine
damage that is not covered by the Mercedes-Benz Limited
Warranty.XObserve the coolant temperature gauge in the instrument
cluster.XDrive to the nearest authorized Mercedes-Benz Center
immediately.?The radiator cooling fan is malfunctioning.XObserve the coolant temperature gauge in the instrument
cluster.
If the coolant temperature is below 248‡ (120†), you may
continue driving to an authorized Mercedes-Benz Center.XAvoid placing heavy loads on the engine (e.g. by driving
uphill) as well as stop-and-go traffic.XHave the fan replaced as soon as possible.#The battery is no longer charging.
Possible causes:
R alternator malfunctioning
R broken poly-V-belt
R a malfunction in the electronic systemXStop immediately in a safe location or as soon as it is safe
to do so and check the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Drive to the nearest authorized Mercedes-
Benz Center immediately. Adjust driving to be consistent
with reduced braking responsiveness.Vehicle status messages in the multifunction display297Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 297Z
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Display messagesPossible causes/consequences and M Solutions4Check
Engine
Oil At
Next
RefuelingThe engine oil has dropped to a critical level.XCheck the engine oil level ( Y page 224) and add engine oil
as required ( Y page 225).XIf you must add engine oil frequently, have the engine
checked for possible leaks.If the message Check Engine Oil At Next
Refueling appears while the engine is
running and at operating temperature, the
engine oil level has dropped to approximately
the minimum level.
The message will be stored in the vehicle
status message memory after you have
cleared it from the multifunction display.
Visually check for oil leaks. If there are no
obvious oil leaks, drive to the nearest service
station to refill your engine oil to the required
level.For information on approved engine oils
contact an authorized Mercedes-Benz Center
or visit www.mbusa.com (USA only).
! Engine oil level warnings should not be
ignored. Extended driving with the symbol
displayed could result in serious engine
damage that is not covered by the
Mercedes-Benz Limited Warranty.Display messagesPossible causes/consequences and M SolutionsCThe fuel level is low.XRefuel at the next gas station.8Fuel
Level LowThe fuel level has dropped below the reserve mark.XRefuel at the next gas station.8Ultra Low-
sulfur
Diesel
Fuel OnlyVehicles with diesel engine only:
The fuel level has dropped below the reserve mark.XRefuel at the next gas station.XOnly use commercially available vehicular ULTRA-LOW
SULFUR HIGHWAY DIESEL FUEL (ULSD, 15 ppm SULFUR
MAXIMUM).8Gas Cap
LooseA loss of pressure has been detected in the fuel system. The
fuel cap may not be closed properly or the fuel system may
be leaking.XCheck the fuel cap ( Y page 220).XIf it is not closed properly: Close the fuel cap.XIf it is closed properly: Have the fuel system checked at
an authorized Mercedes-Benz Center.298Vehicle status messages in the multifunction displayPractical hints
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