MERCEDES-BENZ EQA SUV 2021 Owners Manual

Combo 1
vehicle soc ket Combo 2
vehicle soc ket #
Press the centre rear section of soc ket 0ap
1 and swing the soc ket 0ap forw ards and
open.
The % indicator lamp 2and status dis-
play 3light up white. %
When theve hicle is star ted (the õdisplay
is lit in the Instrument Display), soc ket 0ap 1
cannot be opened. #
Press catch 7tothe leT and fold open
soc ket co ver5.
% The CCS charging cable connector requ ires
connections 6and 8. Therefore, it is nec-
essary toopen bo thparts of soc ket co ver5. #
Insert the CCS charging cable connector into
th eve hicle soc ketto the stop.
Make sure that thech arging cable is not taut
when inser ted.
The # indicator lamp 4and status dis-
play 30ash orange and, as soon as the high-
vo ltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting lights
up for appr oximately 30 seconds as with the
# indicator lamp 4(/ page 133).
When thech arging cable is connected totheve hi-
cle, theve hicle cann otbe star ted or mo ved.
At the start of thech arging process, thech arge
le ve l display is shown in the Instrument Display 178 178
Driving and parking

with a
charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis-
play during thech arging process.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Ending t Ending t
he dir
he direct curr
ect curr ent c
ent char
harging pr
ging pr ocess (mode
ocess (mode
4)
4) R
R
eq
eq uir
uir ements:
ements:
R The distance between theke y and theve hicle
does not exceed 1 m. Combo 1 v
Combo 1 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 3.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Press and hold button 2onthech arging
cable connector and remo vethech arging
cable connector from theve hicle soc ket. %
Ifyo u cannot remo vethech arging cable con-
nector, unlock theve hicle and repeat the pro-
cedure. If thech arging cable connector is still
loc ked, contact a quali/ed specialist work-
shop. #
Close the soc ket co ver and the soc ket 0ap.
Combo 2 v
Combo 2 v ehicle socket
ehicle soc ket Driving and parking
179
179

#
Press charging inter ruption button 2.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked.
% Ifyo u cannot remo vethech arging cable con-
nector, unlock theve hicle and repeat the pro-
cedure. If thech arging cable connector is still
loc ked, contact a quali/ed specialist work-
shop. #
Close the soc ket co ver and the soc ket 0ap.
% ATer thech arging cable connector has been
disconnected, the leT % indicator lamp 1
on theve hicle soc ketre mains lit for some
time before switching o.. F
F
unction of t
unction of t he c
he charg
harg e lev
e lev el displa
el displa y in t
y in the Ins
he Instr tru-
u-
ment Display
ment Display 1
Current charge level
2 Time at which comple tely ch arged
3 Predicted charge leve l at pre-selected depar-
ture time
4 Current charging capacity
When theve hicle is connected tothe mains sup-
ply and is switched o., the Instrument Display
sho ws th ech arge leve l display for appr oximately
two minutes.
The value for cur rent charging capacity 4may
di.er from the display on thech arging station. Ata
ch arging capacity of 10 kW or highe r,th eva lue
in thech arge leve l display is rounded o. and
shown without a decimal place.
% The value in item 3varies depending on the
setting of thech arging process. It displ aysthe
ch arging prediction, e.g. the time at which the
selected charge leve l will be reached or the
ch arge leve l at the pre-selected departure
time. Con/gur Con/gur
ing
ingt
the c
he c har
harging se
ging se ttings
ttings Multimedia system:
4 © 5
EQ 5
Charging options
Se
Se tting t
tting t he depar
he depar tur
ture time
e time
The set departure times are used forth eve hicle's
pre-ent ryclimate cont rol and for predictions
re ga rding the appr oximate state of charge and
ra nge at the time selected. The charging process
alw ays starts immediatel y,irre spective of the next
departure time. #
Select Departure time. 180
180
Driving and parking

The
following charging times can be selected:
R Off (no departure time)
R Once (XX)
R Week profile #
Select a setting.
Se
Se tting a single depar
tting a single depar tur
ture time
e time #
Select Departure time . #
Select Once (XX). #
Select Z. #
Set a departure time.
Se
Se tting t
tting t he w
he week
eekpr
pro/le
o/le #
Select Departure time . #
Select Week profile. #
Select Z. #
Add new time #
Set the desired departure times, e.g. every
day at 8 a.m. #
Select a. Searc
Searc
hing f
hing for c
or char
harging st
ging st ations
ations #
Select Search for charging stations. #
Enter the sear chterm and select Charging
station.
Se
Se tting t
tting t he maximum c
he maximum c har
harging curr
ging curr ent
ent #
Select Home,Work orStandard . #
Select Maximum charge current. #
Select Maximum, 8 ampsor6 amps.
When the high-voltage battery is charge d, the
ch arging cur rent is limi tedto the selected
amperage.
% The value of the maximum charging cur rent
depends on the /xed value charging cable
which was pr ovided.
% Forch arging at a household soc ket only use a
ch arging cable belonging totheve hicle or a
comparable cable, which conforms toDIN IEC
62752 and does not exceed a maximum
ch arging cur rent of 8 amps.
Se
Se tting t
tting t he maximum c
he maximum c harg
harg e lev
e lev el
el #
Select Home,Work orStandard . #
Select Maximum charge state. #
Set the desired percentage.
The high-voltage battery is charge d up tothe
set percentage as a maximum.
% The percentage can be set in increments of
10%.
A maximum charge leve l of 80% is recommen-
ded. Higher maximum charge leve ls can
diminish the long evity of the high-voltage bat-
te ry ( / page 163).
% As soon as the full charge leve l is reached, a
noti/cation is shown in the media display that
th ech arging process is comple ted and the
journey may be continued.
U
Unloc nloc king t king t he c
he char
harging cable (mode 2, 3 or 4)
ging cable (mode 2, 3 or 4)
When the function is active, thech arging cable is
unloc ked when the maximum charge leve l is
re ached. #
Select HomeorWork. #
Activate or deactivate Unlock charging cable.
A A ctiv ctiv ating or deactiv
ating or deactiv ating location-based c
ating location-based c har
hargingging
If th e function is active and pertinent addresses
ha ve been stored in the navigation destinations, Driving and parking
181
181

th
e cor responding charging prog ram is automati-
cally selected as soon as the address is reached
and parking position P is engaged. #
Select HomeorWork. #
Activate or deactivate Select based on loca-
tion . P
P
ar
ar king
king P P
ar ar king t
king t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury
caused byan insu1ciently secured vehi-
cle rolling away
If th eve hicle is not securely par ked su1-
cient ly,it can rollawa y in an uncontrolled way
eve n at a slight downhill gradient. #
On uphill or downhill gradients, turn the
front wheels so that theve hicle rolls
to wa rdsth eke rb if it starts moving. #
apply the parking brake. #
Switch the transmission toposition j. &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage totheve hicle due toitro ll-
ing away #
Always secure theve hicle against rolling
awa y. %
Ifyo u park theve hicle for a long period,
obser vethefo llowing no tes:
R Make sure the high-voltage battery has a
su1cient state of charge , especially at
ve ry low outside temp eratures. In this way
yo u can avoid any problems when the
ve hicle is subsequently star ted.
R If possible, avoid parking spaces in direct
sunlight.
Obser vethe no tes on charging the high-volt-
age battery (/ page 163).182
182
Driving and parking

#
Bring theve hicle toa standstill bypressing the
brake pedal. #
Ongradients, turn the front wheels so that the
ve hicle will rollto wa rdsth eke rb if it starts
moving. #
Apply the electric parking brake. #
Engage transmission position jin a station-
ary vehicle with the brake pedal applied
(/ page 162). #
Switch o. theve hicle bypressing the1 but-
to n. #
Release the service brake slo wly. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still oper-
ate the side windo wsand the panoramic slid-
ing sunroof for appr oximately four minutes if
th e driver's door is closed. Gar
Gar
ag
age door opener
e door opener Pr
Pr
ogr
ogr amming butt
amming butt ons f
ons for t
or the g
he g ar
arag
ag e door opener
e door opener &
W
WARNING
ARNING Risk of injury bybecoming
trapped when opening and closing a
ga rage door
When you operate or prog ram a garage door
with an integ ratedga rage door opener, per-
sons can become trapped or struck bythe
ga rage door if they stand wi thin its range of
mo vement. #
Always make sure that nobody is within
th era nge of thega rage door's mo ve-
ment. Before prog
ramming thega rage door opener, park
th eve hicle outside thega rage . Make sure that the
ve hicle is switched on but not star ted.
R
R eq eq uir
uir ements:
ements:
R The vehicle has been par ked outside the
gar age or outside thera nge of mo vement of
th e door.
R The vehicle is switched on.
R The vehicle has not been star ted.
% The garage door opener function is alw ays
av ailable when theve hicle is switched on. Driving and parking
183
183

#
Press and hold button 1,2or3 that you
wish toprog ram.
Indicator lamp 40ashes yello w.
% It can take up to20 seconds before the indi-
cator lamp 0ashes yello w. #
Release the pr eviously pressed button.
Indicator lamp 4continues to0ash yello w. #
Point remo tecont rol5 from a distance of
1 cm to8 cm towa rds button 1,2or3. #
Press and hold button 6ofremo tecont rol
5 until one of thefo llowing signals appears:
R Indicator lamp 4lights up green continu-
ousl y.Prog ramming is comple te.
R Indicator lamp 40ashes green. Prog ram-
ming was successful. Additionall y,syn-
ch ronisation of thero lling code with the
door system must be car ried out. #
If indicator lamp 4does not light up or 0ash
gr een: repeat the procedure. #
Release all of the buttons.
% The remo tecont rolfo rth e door drive is not
included in the scope of delivery of thega rage
door opener.
Sync
Sync hr
hronising t
onising t he r
he rolling code
olling code
R
R eq
eq uir
uir ements:
ements:
R The door system uses a rolling code.
R The vehicle must be within range of thega rage
door or door drive. R
The vehicle as well as persons and objects are
located outside thera nge of mo vement of the
door. #
Press the prog ramming button on the door
drive unit.
Initiate the next step within appr oximately
30 seconds. #
Press pr eviously prog rammed button 1,2
or 3 repeatedly until the door closes.
When the door closes, prog ramming is com-
ple ted.
% Please also read the operating instructions for
th e door drive.
T T r
roubleshoo
oubleshoo ting when pr
ting when progr ogramming t
amming t he r
he remo te
emo te
contr
contr ol
ol #
Check if the transmitter frequency of remo te
cont rol5 is suppor ted. #
Replace the batteries in remo tecont rol5. #
Hold remo tecont rol5 atvarious angles from
a distance of 1 cm to8 cm front of the inside
re arview mir ror.Yo u should test every position
fo r at least 25 seconds before trying ano ther
position. 184
184
Driving and parking

#
Hold remo tecont rol5 atthe same angles at
va rious distances in front of the inside rear
view mir ror.Yo u should test every position for
at least 25 seconds before trying ano ther
position. #
Onremo tecont rolsth at transmit only for a
limited period, press button 6onremo te
cont rol5 again before transmission ends. #
Angle the aerial line of thega rage door opener
unit towa rdsth ere mo tecont rol.
% It is possible that older garage doors cannot
be operated using there mo tecont rol in the
inside rearview mir roreve n aTer you ha ve
successfully per form ed the measures descri-
bed abo ve. If this is the case, contact the
HomeLink ®
Hotline.
% Support and additional information on pro-
gramming:
R Onthe HomeLink ®
Hotline on (0) 08000
466 354 65 or +49 (0) 6838 907-277
R Onthe Internet at https://
www.homelink.com Opening or closing t
Opening or closing t he g he gar
arag
ag e door
e door
R
R eq
eq uir
uir ements:
ements:
R The cor responding button is prog rammed to
operate the door. #
Press and hold buttons 1,2or3 until the
door opens or closes. #
If indicator lamp 40ashes yellow aTer
appr oximately 20 seconds: press and hold the
pr ev iously pressed button again until the door
opens or closes.
Clear
Clear ing t
ing the g
he gar
arag
ag e door opener memory
e door opener memory #
Press and hold buttons 1and 3.
Indicator lamp 4lights up yello w. #
If indicator lamp 40ashes green: release
buttons 1and 3.
The entire memory has been dele ted. Electr
Electr
ic par
ic parking br
king br ake
ake F
F
unction of t
unction of t he electr
he electric par
ic parking br
king br ak
ake (appl
e (appl ying
ying
aut
aut omaticall
omaticall y)
y) &
W WARNING ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. Driving and parking
185
185

#
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. The electr
The electr
ic par
ic parking br
king br ak
ake is applied if t
e is applied if t he tr
he trans-
ans-
mission is in position
mission is in position j
jand one of t
and one of t he f
he follo
ollowing
wing
conditions is
conditions is ful/lled:
ful/lled:
R The vehicle is switched o..
R The seat belt tongue is not inse rted in the seat
belt buckle of the driver's seat and the driver's
door is opened.
% Toprev ent application: pull the handle of the
electric parking brake (/ page 187).
In t
In t he f
he f ollo
ollowing situations, t
wing situations, t he electr
he electric par
ic parking
king
br
br ak
ak e is also applied:
e is also applied:
R The HOLD function is keeping theve hicle sta-
tionar y.
R Active Parking Assist is keeping theve hicle
stationar y.
R Active Distance Assist DISTRONIC is bringing
th eve hicle toa standstill. R
In addition, one of t
In addition, one of t he f
he follo
ollowing conditions
wing conditions
mus
mus t be
t be ful/lled:
ful/lled:
- The vehicle is switched o..
- The seat belt tongue is not inse rted in the
seat belt buckle of the driver's seat and
th e driver's door is opened.
- There is a system malfunction.
- The po wer supply is insu1cient.
- The vehicle is stationary for a lengt hy
period.
When the electric parking brake is applied, the
re d! indicator lamp lights up in the inst ru-
ment cluster.
F
F unction of t unction of t he electr
he electric par
ic parking br
king br ak
ake (r
e (r eleasing
eleasing
aut
aut omaticall
omaticall y)
y)
The electr
The electr ic par
ic parking br
king br ak
ake is r
e is r eleased when t
eleased when t he
he
f
f ollo
ollo wing conditions ar
wing conditions ar e
eful/lled:
ful/lled:
R The driver's door is closed.
R The vehicle has been star ted.
R The transmission is in position hork and
yo u depress the accelerator pedal or you shiT from transmission position
jtoh ork
when on le velgr ound.
R Ifth e transmission is in position k,theta il-
ga te must be closed.
R The seat belt tongue is inse rted into the seat
belt buckle of the driver's seat.
If th e seat belt tongue is not inse rted into the
seat belt buckle of the driver's seat, one of the
fo llowing conditions must be ful/lled:
- You shiT from transmission position j.
or
- You ha veprev iously driven at speeds
gr eater than 3 km/h.
When the electric parking brake is released, the
re d! indicator lamp in the inst rument clus ter
goes out. 186
186
Driving and parking

Appl
Appl
ying/r
ying/r eleasing t
eleasing t he electr
he electric par
ic parking br
king br ake
ake
manual ly
manually
Appl Appl ying
ying #
Push handle 1.
The red! indicator lamp lights up in the
inst rument clus ter. %
The electric parking brake is only securely
applied if there d! indicator lamp is lit
continuousl y.
R R eleasing
eleasing #
Switch on theve hicle. #
Pull handle 1.
The red! indicator lamp in the inst rument
cluster goes out.
Emerg Emerg ency br
ency br aking
aking #
Press and hold handle 1.
As long as theve hicle is driving, theRelease
parking brake message is displa yed and the
re d! indicator lamp 0ashes.
When theve hicle has been braked toa stand-
still, the electric parking brake is applied. The
re d! indicator lamp lights up in the inst ru-
ment cluster. Inf
Inf
or
ormation on collision det
mation on collision det ection on a park
ection on a parked
ed
v
v ehicle
ehicle If a collision is de
tected when theto w- awa y pro-
te ction is primed on a loc kedve hicle, you will re
ceive a noti/cation in the multimedia system
when you switch theve hicle on.
Yo u will receive information about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situation can lead toinadver tent
activation:
R The par kedve hicle is mo ved, forex ample, in a
two-s tore yga rage.
% Deactivate tow- awa y protection in order to
pr ev ent inadver tent activation. If you deacti-
va te to w-awa y protection, collision de tection
will also be deactivated.
Syst
Syst em limits
em limits
De tection may be restric ted in thefo llowing situa-
tions:
R theve hicle is damaged without impact, for
ex ample, if an outside mir ror is torn o. or the
paint is damaged byakey
R an impact occurs at low speed Driving and parking
187
187