MERCEDES-BENZ EQA SUV 2021 Owners Manual

When
theve hicle nears an event, ECO Assist will
calculate the optimal speed for minimal energy
consum ption based on the distance and speed.
"Foot o. the accelerator" recommendation 3will
appear on the inst rument displa y.
If yo uta ke your foot o. the accelerator pedal in
good time, there maining segments on the display
will successively turn green until theeve nt sh own
is reached. The driv etra in will be set for minimal
energy consum ption. The vehicle will recuperate
autonomously and thus charge the high-voltage
batter y.
% You can also manually increase or reduce
re cuperation. Ho wever, ECO Assist is availa-
ble only in thehà setting (/ page 156).
If th ere is no response to"Foot o. the accelera-
to r" recommendation 3,the segments will
re main white.
The event will be shown for a short time aTer it
has been passed.
If th eev ent in volves a vehicle in front, all seg-
ments will immediately turn green once there is a
re sponse to"Foot o. the accelerator" prom pt3 . If ECO Assist cann
otidentify a recommendation
fo r adjusting the driving style forth eev ent ahead,
no thing will be displa yed. The system will be pas-
sive.
Syst
Syst em limits em limits
ECO Assist can function even more precisely if
th ero ute is adhered towhen route guidance is
active. The basic function is also available without
active route guidance. Not all information and
tra1c situations can be fore seen. The quality
depends on theav ailable map data.
ECO Assist is only an aid. The driver is responsible
fo rke eping a safe distance from theve hicle in
front, forve hicle speed and for braking in good
time. You must be ready tobrake at all times ir re-
specti veof whe ther the system is active.
The system may be impaired or may not function
in thefo llowing situations:
R Ifth ere is poor visibility, e.g. due toinsu1cient
illumination of thero ad, highly variable shade
conditions, rain, sno w,fog or heavy spr ay.
R Ifth ere is glare, e.g. from oncoming tra1c,
direct sunlight or re0ections. R
Ifth e windscreen is dirty in the vicinity of the
multifunction camera.
R Ifth e multifunction camera is misted up, dam-
aged or obscured.
R Ifro ad signs are hard todetect, e.g. due to
dirt, snow or insu1cient lighting, or because
th ey are obscured.
R Ifth e digital road map of the navigation sys-
te m has incor rect or outdated information.
R If signs are ambiguous, e.g. road signs in road-
wo rks or in adjacent lanes.
R Ifth era dar sensors are dirty or obscured.
R When you drive on roads with steep uphill or
downhill gradients.
R Ifth ere are nar row vehicles in front, such as
bicycles or mo torc yc les. D D
YN
YNAMIC SELECT switch AMIC SELECT switch F
F
unction of t
unction of t he D
he DYN
YNAMIC SELECT switchAMIC SELECT switch Use
theDY NAMIC SELECT switch tochange
between thefo llowing drive prog rams:
(/ page 160). 158
158
Driving and parking

Depending on
the drive prog ram selected, thefo l-
lowing vehicle characteristics will change:
R Drive
R Suspension
R Steering
R ESP ®
R Climate control
A A v vailable dr
ailable dr iv
ive pr
e pr ogr
ograms
ams
= Individual
R The following vehicle characteristics are indi-
vidually adjustable:
- Drive
- Suspension
- Steering
C Sport
R Maximum po werav ailability
R Stability but with a sporty, dynamic setup
R Only suitable for good road conditions, a dry
ro ad sur face and a clear st retch of road A
Comfort
R Comfor table driving style
R Balance between traction and stability
R Best balance between e1ciency and per form-
ance for all driving situations
R Recommended for all road conditions
; Eco
R Economical setting of vehicle functions
R Balance between traction and stability
R Recommended for all road conditions
R Restric ted per form ance of the climate control
to increase thera nge (/ page 143)
In heating mode, the windo wsmay mist up
more quickl y.
R Maximum permissible speed limited to
130 km/h
If yo u depress the accelerator pedal be yond
th e pressure point (kickdown), the limit is
ra ised tothe maximum permissible speed.
R When thero ute option Electric Intelligence is
switched on and route guidance is active, a ch
equered 0ag in the speedome ter indicates
th e maximum permissible speed recommen-
ded byactive range moni toring . It is the driv-
er's ownre sponsibility tocomply with them in
order toreach the next scheduled charging
station . N No
ot
tes on t
es on t he r
he roof load displ ay
oof load display Cer
tain drive prog rams and ESP ®
settings are
unsuitable for transporting a roof load.
If one of these drive prog rams is set or selected,
th eW symbol is shown as a warning. When
th is symbol is shown, the selected drive prog ram
is not suitable for transporting a load on thero of.
The following drive prog rams are a.ected:
R Sport
Sport drive prog ram
R Individual
Individual drive program with the Sport ESP ®
setting
% The symbol is also shown in thefo llowing sit-
uations:
R Within theth emes if a cor responding drive
prog ram is sa ved Driving and parking
159
159

Fo
r more information on themes see .
R Within there set display if the pr eviously
active drive prog ram is unsuitable forthe
transport of a roof load
Fo r fur ther information on there set dis-
pla y,see (/ page 160). Selecting t
Selecting t
he dr
he dr iv
ive pr
e pr ogr
ogram
am #
Press DYNAMIC SELECT switch 1forw ards
or backwards.
The drive prog ram selected appears in the
multifunction displa y. Con/gur Con/gur
ing
ingD
DYN
YNAMIC SELECT (multimedia sy AMIC SELECT (multimedia sy s-
s-
t
t em)
em) Multimedia system:
4 © 5
Settings 5
Vehicle
5 DYNAMIC SELECT
Se
Se tting dr
tting dr iv
ive pr
e pr ogr
ogram I
am I #
Select Individual configuration. #
Select and set a categor y.
Switc
Switc hing t
hing t he r
he rest
estor
oration displa
ation displa y on or
y on oro.
o. #
Switch Ask when starting on or o..
F F unction on:
unction on: the next time theve hicle is star ted a
prom ptappears asking whe ther the last active
drive prog ram should be restored.
F F unction on: unction on: the next time theve hicle is star ted a
prom ptappears asking whe ther the last active
drive prog ram should be restored. If the ECO start/s
top function was deacti vated, an additional
prom ptappears asking if the function should
re main deactivated.
% The prom ptappears only if the pr eviously
active settings deviate from the standard set-
tings.
F
F unction
unction o.:
o.:the next time theve hicle is star ted
th eA drive prog ram is set automaticall y.The
ECO start/stop function is activated automati-
call y.
% This function must be activated for each user
pro/le separatel y.Only when this function is
activated will the drive prog ram and ECO
start/s top setting forth e pr evious journey be
sa vedfo rth ere specti veuser pro/le.
% This function must be activated for each user
pro/le separatel y.The drive prog ram forthe
re specti veuser pro/le of the last driver is only
stored if this function is activated. 160 160
Driving and parking

Displa
Displa
ying v
ying vehicle data
ehicle data Multimedia system:
4 © 5
EQ #
Select Vehicle.
The vehicle data is displ ayed. Displa
Displa
ying engine data
ying engine data Multimedia system:
4 © 5
Info #
Select Engine.
The engine data is displa yed.
% The actual (maximum) values that can be ach-
ie ve dfo r engine output and engine torque
may deviate from the certi/ed values within
th e count ry-speci/c guidelines for permissible
to lerances (basis: UN-ECE No. 85 or count ry-
speci/c guidelines).
In0uencing variables that can in0uence this
are, forex ample:
R Sea le vel
R Fuelqu ality R
Outside temp erature
R Operating temp erature of the engine
% The values displa yed ser veonly as orienta-
tion. The values for engine output and engine
to rque shown on the media display may devi-
ate from the actual values. Calling up t
Calling up t
he fuel consump
he fuel consump tion indicat
tion indicator
or Multimedia system:
4 © 5
EQ #
Select Consumption.
The cur rent and average consum ption is dis-
pla yed. T
T
r
ransmission
ansmission DIRECT SELECT lev
DIRECT SELECT lev
er
er F
F
unction of t
unction of t he DIRECT SELECT lev
he DIRECT SELECT lev er
er &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. Driving and parking
161
161

#
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Use
the DIRECT SELECT le verto switch the trans-
mission position. The cur rent transmission posi-
tion is displa yed in the inst rument displa y. j
Park position
k Reversege ar
i Neutral
h Drive position
Eng
Eng aging rev
aging rever
erse g
se g ear R
ear R #
Depress the brake pedal and push the DIRECT
SELECT le ver upwards past the /r stpoint of
re sis tance. Eng
Eng
aging neutr
aging neutr al N
al N #
Dep ress the brake pedal and push the DIRECT
SELECT le ver up or down tothe /rst point of
re sis tance.
Subsequently releasing the brake pedal will allow
yo uto mo vetheve hicle freel y,e.g. topush it or
to w it away.
If y
If y ou w
ou w ant t
ant t he tr
he tr ansmission t
ansmission t o r
o remain in neutr
emain in neutr al
al
N ev
N even if t
en if t he v
he vehicle is switc
ehicle is switc hed
hedo.:
o.: #
Start theve hicle. #
Depress the brake pedal and engage neutral
i. #
Release the brake pedal. #
Switch o. theve hicle.
% Ifyo uth en exitth eve hicle leaving theke y in
th eve hicle, the transmission remains in neu-
tral i.
Eng
Eng aging par
aging par k position P
k position P #
Obser vethe no tes on parking theve hicle
(/ page 182). #
Depress the brake pedal until theve hicle
comes toa standstill. 162
162
Driving and parking

#
When theve hicle is stationar y,press button
j.
Pa rk position is only engaged when the trans-
mission position display jis shown in the
driver's displa y.If no transmission position dis-
play jappears, secure theve hicle toprev ent
it from rolling away.
Pa rk position jis engaged automatically if one
of thefo llowing conditions is met:
R You switch theve hicle o. in transmission posi-
tion hork.
R You open the driver's door when theve hicle is
at a standstill or when driving at a very low
speed and the transmission is in position h
or k.
% Tomanoeuv rewith an open driver's door,
open the driver's door while stationary and
engage transmission position hork again.
% Ifyo u ha veengaged park position jor
switched o. theve hicle and no transmission
position displ ayis displa yed, secure theve hi-
cle from rolling away (/ page 187). Eng
Eng aging dr aging dr iv
ive position D
e position D #
Dep ress the brake pedal and push the DIRECT
SELECT le ver down past the /r stpoint of
re sis tance. F
F
unction of t
unction of t he 4MA
he 4MATIC
TIC
The 0exible all-wheel distribution of the 4MATIC
means the drive is alw ays ideal lydist ributed
between bo thaxles. Depending on the situation,
only the front axle or only there ar axle can be
driven, or the drive can be distributed continu-
ously between bo thaxles.
This means that recuperation can be used even
more e.ectively and thera nge of theve hicle can
be increased (/ page 155).
To get her with ESP ®
and 4ETS, 4MATIC impr oves
th e traction of your vehicle whene ver a driven
wheel spins due toinsu1cient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor override
th e la wsof ph ysics. It cannot take into account
ro ad, weather or tra1c conditions. 4MATIC is only
an aid. You are responsible especially for main-
ta ining a safe distance from theve hicle in front, fo
rve hicle speed, for braking in good time and for
st ay ing in lane.
% In wintry road conditions, the maximum e.ect
of the 0exible all-wheel distribution can be
achie ved only if you use winter tyres (M+S
tyres), with snow chains if necessar y. Char
Char
ging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
ag e batt
e batt ery
ery *
N
NOOTE
TE High-voltage battery damage due to
leaving theve hicle idle for lengt hyperiods
of time Lithium-ion batteries
experience a natural self-
dischar ge.
Exhausti vedischarging can therefore occur if
th eve hicle is idle for se veral months. This can
damage the high-voltage batter y. #
Toavo id damage, please obser vethefo l-
lowing recommendations when handling
th e high-voltage batter y. Driving and parking
163
163

*
N
NO
OTE
TE Accelerated ageing of the high-volt-
age battery As a
result of its basic characteristics, the
storage capacity of, and the amount of energy
av ailable from, the high-voltage battery
decreases over the course of its life. Due to
th is, bo th the maximum electrical range that
can be achie vedby theve hicle and its maxi-
mum elect rical output can be impaired.
The following factors could accelerate the age-
ing of the high-voltage batter y:
R frequently fully charging (char gelevel
100%) the high-voltage batter y,especially
when this process is not directly follo wed
by a jou rney
R frequent rapid charging with direct cur rent
(mode 4)
R leaving theve hicle idle for lengt hyperiods
at high ambient temp eratures #
Toavo id accelerated ageing, please
obser vethefo llowing recommendations
when handling the high-voltage batter y. Re
commendations when handling the high-voltage
batter y:
R Every six months, when the outside temp era-
ture is abo ve10 °C, park theve hicle overnight
with a charge leve l below 20%.
R Only charge the high-voltage battery with
direct cur rent (mode 4) if necessar y.
R Char gethe high-voltage battery on average to
a ch arge leve l of 80%. Be yond a charge leve l of
80%, thech arging time is considerably pro-
lon ged.
R If leaving theve hicle idle for lengt hyperiods,
park up theve hicle with a high- voltage battery
ch arge leve l between 30% and 50%. Do not
ke ep the high-voltage battery continuously
connected topowe r supply equipment.
R If leaving theve hicle idle for lengt hyperiods of
time avoid, if possible, high ambient temp era-
tures.
R Check the high-voltage battery's charge level
ev ery six weeks (/ page 180).
R Char gethe high-voltage battery if thech arge
le ve l is below 20%. R
Do not disconnect the 12 V battery even if the
ve hicle is leT idle for a lengt hyperiod. Other-
wise, the condition of theve hicle's high- volt-
age battery cannot be monitored.
Yo u can contribute toreducing theve hicle's
ene rgy consum ption in thefo llowing ways:
R An anticipatory driving style (/ page 154)
R Reduced use of electrical consumers
R Having theve hicle regula rly main tained
The charging time of the high-voltage battery may
ch ange overth e course of its life.
% Depending on the national version, your vehi-
cle is equipped with one of thefo llowing vehi-
cle soc kets.
Yo u can charge the high-voltage battery with
bo th alternating cur rent (mode 2/3) and
direct cur rent (mode 4). 164
164
Driving and parking

Combo 1
vehicle soc ket Combo 2
vehicle soc ket
1 Type 1 or type 2 connection forch arging with
alternating cur rent
2 Socketex tension forch arging with direct cur-
re nt
% When using a CCS (Combined Cha rging Sys-
te m) charging cable tocharge with direct cur-
re nt at a combo vehicle soc ket, bo thvehicle soc
ket connections 1and 2are used for
ch arging.
Charging options forth e high-voltage battery
(mode 2, 3 or 4):
R Charging through recuperation while theve hi-
cle is in motion
R Charging with alternating cur rent when sta-
tiona ry:
- at a mains soc ket (mode 2)
- at a wallbox or charging station (mode 3)
R Charging with direct cur rent when stationar y:
- at a fast charging station (mode 4)
Depending on the count ry-speci/c vehicle equip-
ment and your vehicle's charging cable, single
phase ACcharging is also possible.
Obser vethe di.erent grid requ irements of your
cur rent location when charging. Only use charging
cables which conform tothegr id requ irements.
Consult a quali/ed elect rician or your local grid
operator if you ha veany questions.
It is recommended that youch arge the high-volt-
age battery at a wallbox or charging station due to Driving and parking
165
165

th
e impr ovedch arging per form ance and better
ch arging e1ciency o.ered.
S
S t
to
o wing t
wing t he c
he char
harging cable
ging cable
Alw ays st owtheve hicle charging cable in the
ch arging cable bag pr ovided and secure it in the
boot or load compartment of your vehicle.
Otherwise, thech arging cable is not su1ciently
secured.
Syst
Syst em limits em limits
The po wer output of the high-voltage battery may
be impaired bythefo llowing:
R High or low outside temp eratures
R Electrical auxiliary consumers in theve hicle
being switched on, e.g. operating the air con-
ditioning system
R Extended periods without charging
The charging time of the high-voltage battery may
be increased bythefo llowing:
R High or low outside temp eratures
R Extended periods without charging R
The maximum available charge cur rent of the
ch arging facility
R The settings of thech arging process in the
multimedia system (/ page 180) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at t
y at t he
he
mains soc ke
mains soc ket (mode 2)
t (mode 2) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toa mains
soc ket using incor rectly ins talled component
parts could cause a /re or an electric shoc k,
fo rex ample. #
Only connect thech arging cable to a
mains soc ketth at:
R Has been proper lyinstalled and
R Has been inspected byaqu ali/ed elect ri-
cian #
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable. #
Purchase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere.
Mercedes-Benz thoroughly tests these original
ch arging cables forth eir suitability for high-
vo ltage charging of your vehicle. #
Never use a damaged charging cable. #
Do not use:
R Extension cables
R Extension reels
R Multiple soc kets #
Never use soc ket ada pters toconnect
th ech arging cable tothe mains soc ket.
The only exception being if the adap ter
has been tested and appro vedby the
manufacturer forch arging the high-volt-
age battery of an electric vehicle. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth e soc ket ada pter. Only
thefo llowing charging cables may be used:
R The charging cable supplied with theve hicle. 166 166
Driving and parking

R
Ach arging cable that has been appr ovedfor
th eve hicle.
The charging process can vary depending on the
po we r supply equipment.
Shor terch arging times can be achie ved in thefo l-
lowing ways:
R Charging at a wallbox.
R Charging at a charging station.
When doing so, alw ays obser vethe local informa-
tion.
Do not lea vethech arging cable cont rols hanging
loose from a mains soc ket.
Do not liT the controls bythefo llowing compo-
nent parts:
R The charging cable connector.
R The mains plug.
When charging, pr otect thech arging cable cont rol
element from excessive heat such as direct sun-
light. Otherwise, thech arging process may be
cancelled. N No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at a
y at a
w
w allbo
allbo x or c
x or c har
harging st
ging st ation (mode 3)
ation (mode 3) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toawa llbox
using incor rectly ins talled component parts
could cause a /re or an electric shoc k,for
ex ample. #
Only connect thech arging cable to a
wa llbox that:
R Has been proper lyinstalled and
R Has been inspected byaqu ali/ed elect ri-
cian #
For saf etyre asons, only use charging
cables that ha vebeen tested and
appro vedby the manufacturer forch arg-
ing the high-voltage battery in an electric
ve hicle. #
Never use damaged charging cables. #
Do not extend thech arging cable. #
Do not use adap ters. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth ewa llbox. If
ch arging at a wallbox without pre-ins talled
cable, use the optionally available charging cable
fo rwa llbox and charging station (mode 3). The
ch arging cable is st owed in a bag in the boot/
luggage compartment.
Only use charging cables that ha vebeen tested
and appro vedby the manufacturer forch arging
th e high-voltage battery in an electric vehicle. &
D DAN
AN GER
GER Risk of fatal injuries due todam-
aged components
Connecting thech arging cable toach arging
station using a damaged component part
could cause a /re or an elect ric shoc k,for
ex ample. #
Forch arging stations with a preinstalled
ch arging cable:
R Perform a visual check of thech arg-
ing station for obvious faults, such as
massive damage tothe housing or
ch arging cable. Driving and parking
167 167