MERCEDES-BENZ EQC SUV 2021 Owners Manual

Exterior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plast ic lenses.
Ve hicle soc ket (high-volta gebattery)
R Use clean water and a soft clo thtoclean the
ve hicle soc ket.
R Do not use a high-pressu recleaner or clean‐
ing agents (for example, soap).
Sensors
R Clean the sensors in the front and rear
bumpers with a soft clo thand car shampoo
(/ page 187).
R When using a high -pressure cleaner,maintain
a minimum dis tance of 30 cm.
Re versing camera and 360° Camera
R Open the camera co ver with the multimedia
sy stem (/ page 229).
R Use clean water and a soft clo thtoclean the
came ralens.
R Do not use a high-pressure cleaner. Tr
ailer hitch
R Obse rveth e no tes on care in the trailer hitch
manufacturer's operating instructions.
R Do not clean the ball neck with a high-pres‐
sure cleaner or solvent.
R Remo vetraces of rust on the ball, forex am‐
ple, with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti- torsional cou‐
pling, obser vethe manufacturer's operating
instructions. Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. To
avo id damage totheve hicle, obser vethefo l‐
lowing no tes on cleaning and care:
Seat belts R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
R Switch off the display and let it cool down. 308
Maintenance and care

R
Clean the sur face carefully wi tha mic rofibre
clo thand a suitable display care product
(TF T-LC D).
R Do not use any other agents.
Plastic trim R Clean with a damp microfibre clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Do not allow cosmetics, insect repellent or
sun cream tocome in contact wi th the plas‐
tic trim.
Re alwo od and trim elements
R Clean with a mic rofibre clo th.
R Blackpiano-lac quer look: clean with a damp
clo thand soapy water.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not use solvent-based cleaning agents,
polishes or waxes. Ro
of lining
R Clean with a brush or dry shampoo.
Carpet R Use a carpet and textile cleaning agent rec‐
ommended for Mercedes-Benz.
Ste ering wheel made of genuine leather or
DINAMICA
* NO
TEDama gecaused bywrong cleaners #
Do not use solvent-based cleaning
agents such as tarre mo ver or wheel
cleaner; neither should you use pol‐
ishes or waxes. Otherwise you may
damage thefinish. R
Clean wi tha damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too
damp. R
Do not use a microfibre clo th.
% Leather is a natural product. It has natural
sur face prope rties, such as dif fere nces in
st ru cture, mar kscaused bygrow thand
injury or subtle colour dif fere nces.
Genuine leather seat co vers
R Clean with a damp clo thand then wipe with a
dry clo th.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow th e leathertobecome too
damp.
R Do not use a microfibre clo th.
DINAMICA seat co vers
R Clean with a damp clo th.
R Do not use a mic rofibre clo th.
Imitation leather seat co vers
R Clean with a damp clo thand 1% soapy water.
R Do not use a mic rofibre clo th. Maintenance and care
309

Fa
bric seat co vers
R Clean with a damp mic rofibre clo thand 1%
soapy water and allow todry. 310
Maintenance and care

Emer
gency Re
moving the saf etyve st The saf
etyve sts are located in thestow age com‐
partments in the driver's and front passenger
door. #
Pull out the saf etyve st bag bythe loop. #
Open the saf etyve st bag and pull out the
saf etyve st.
% There are also saf etyve st compa rtments in
th ere ar door stowage compartments in
which saf etyve sts can be stored. 1
Maximum number of washes
2 Maximum wash temp erature 3
Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dry clean
7 Class 2 saf etyve st
The requ irements defined bythe legal standard
are on ly fulfilled if the saf etyve st isthe cor rect
size and is fully closed.
Re place the saf etyve st inthefo llowing cases:
R there flective strips are damaged or dirty
R the maximum permissible number of washes
is exceeded
R thefluorescence has faded Wa
rning triangle Re
moving the warning triangle #
The warning triangle is located in thestow‐
age well under the load compartment floor. Setting up
thewa rning triangle #
Fold side reflectors 1upwards toform a tri‐
angle and attach at theto p using upper
press-stud 2. #
Fold legs 3down and out tothe side. Breakdown assis
tance 311

Fi
rs t-aid kit (soft-sided) overview Fir
st-aid kit (so ftsided) 1is in the load com‐
partment in the left-hand stowage net. Re
moving the fire extinguisher &
WARNING Risk of accident due toan
incor rectly secu redfire extinguisher in
th e driver's foot we ll
A fire extinguisher may impede pedal tr avel
or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle.
The fire extinguisher can be flung around and
injure the driver or other vehicle occupants. #
Alw aysst ore and secure thefire extin‐
guisher in the brac ket. #
Do not remo vethefire extinguisher
while driving. #
Left-hand drive vehicle: pulltab1
upwards. #
Right-hand drive vehicle: pulltab1 down‐
wa rds. #
Remo vefire extinguisher 2. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre af fects the driving characteristics
of theve hicle. 312
Breakdown assis tance

#
Do not drive wi thaflat tyre. #
Replace theflat tyre with the emer‐
ge ncy spa rewheel or spare wheel.
Alternativel y,consult a qualified spe‐
cialist workshop. In
theeve nt of a flat tyre, thefo llowing options
are available depending on your vehicle's equip‐
ment:
R Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eove rhead control panel in the case of a
breakdown (/ page279).
R Allvehicles: change the wheel
(/ page 337).
% The emer gency spa rewheel is only available
in cer tain countries. TIREFIT kit
storage location The TIREFIT kit is located under
the load com‐
partment floor. 1
Tyre inflation compressor
2 Tyre sealant bottle
% You can find information on the po wer cate‐
gory (LK) and/or electrical data on the back
of the tyre inflation compressor:
R LK2 – 12V/15 A,180W, 0.8 kg At
a dis tance of appr oximately 1 m tothe
tyre inflation compressor and appr oximately
1. 6 m abo vethe ground, thefo llowing sound
pressure le vels apply:
R Emission sound pressure le vel L
PA
83 dB (A)
R Sound po wer le vel L
WA 91
dB (A)
The tyre inflation compressor is mainte‐
nance-free. If there is a malfunction, please
contac t aqualified specialist workshop. Using
the TIREFIT kit Re
quirements:
R Tyre sealant bottle and tyre inflation com‐
pressor (/ page313).
R TIREFIT sticker
R Gloves (depending on theve hicle equipment)
Yo u can use TIREFIT tyre sealant toseal per fora‐
tion dama geof up to4 mm, particular lythose in
th e tyre conta ct surface. You can use TIREFIT in
outside temp eratures down to-20°C. Breakdown assi
stance 313

&
WARNING Risk of accident when using
tyre sealant
The tyre sealant may be unable toseal the
tyre proper ly, especially in thefo llowing
cases:
R there are large cuts or punctures in the
tyre (larger than damage pr eviously men‐
tioned)
R the wheel rims ha vebeen damaged
R afte r journe yswith very low tyre pressure
or with flat tyres #
Do not continue driving. #
Consult a qualified specialist workshop. &
WARNING Risk of inju ryand poisoning
from tyre sealant
Ty re sealant is hazardous tohealth and cau‐
ses ir rita tion. Do not allow it tocome into
contact wi thyour skin, eyes or clo thing, and
do not swallow it. Do not inhale any vapours.
Ke ep the tyre sealant away from children. Obser
vethefo llowing if you come into con‐
ta ct wi th the tyre sealant: #
Rinse off the tyre sealant from your skin
using water immediatel y. #
If tyre sealant gets into your eyes, thor‐
oughly rinse them using clean water
immediatel y. #
If tyre sealant has been swallowe d,
th oroughly rinse out your mouth imme‐
diately and drink plenty of water.Do not
induce vomiting and seek medical
attention immediately. #
Change out of clo thing which has come
into con tact wi thtyre sealant immedi‐
ately. #
If an alle rgic reaction occurs, seek med‐
ical attention immediatel y. *
NO
TEOverheating due tothe tyre infla‐
tion compressor running too long #
Do not runth e tyre inflation compres‐
sor for longer than ten minu tes without
inter ruption. Comply with
the manufacturer's saf ety no tes on
th est icke r on the tyre inflation compressor.
Ha ve the tyre sealant bottle replaced in a quali‐
fi ed specialist workshop every five years. #
Do not remo veany fore ign objects which
ha ve entered the tyre. #
Affix pa rt1 ofthe TIREFIT sticke rto the
instrument clus ter within the driver's field of
vision. #
Affix pa rt2 ofthe TIREFIT sticke r near the
va lve on the wheel with the defective tyre. 314
Breakdown assis tance

#
Pull plug 4with the cable and hose 5out
of the tyre inflation compressor housing. #
Push the plug of hose 5into flange 6of
tyre sealant bottle 1until the plug engages. #
Place tyre sealant bottle 1head down wards
into recess 2ofthe tyre inflation compres‐
sor. #
Remo vetheva lve cap from valve 7 onthe
fa ulty tyre. #
Screw filling hose 8onto valve 7. #
Insert plug 4into a 12V soc ket in your
ve hicle. #
Switch on the ignition. #
Switch on the tyre inflation compressor using
On/Off switch 3.
The tyre is inflated. Fir st, tyre sealant is pum‐
ped into the tyre. The pressure may brief ly
ri se toappr oximately 500 kPa (5 bar/73 psi).
Do not switch off the ty reinflation compres‐
sor during this phase! #
Let the tyre inflation compressor runfo r a
maximum of ten minu tes.
The tyre should then ha veattained a tyre
pressure of at least 200 kPa (2.0 bar/
29 psi).
If tyre sealant leaks out, make sure you clean the
af fected area as quickly as possible. It is prefera‐
ble touse clean water.
If yo uge t tyre sealant on your clo thing, ha veit
cleaned as soon as possible with per chloroe thy‐
lene.
If, af terte n minutes, a tyre pressure of
200 kPa (2.0 bar/29 psi) has not been
attained: #
Switch off the tyre inflation compressor. #
Unscr ew thefilling hose from theva lve of the
defective tyre.
Please no tethat tyre sealant may leak out when
unscr ewing thefilling hose. #
Drive forw ards or in reve rseve ry slowly for
appr oximately 10m. Breakdown assi
stance 315

#
Pump up the tyre again.
Af ter a maximum of ten minu testh e tyre
pressure must be at least 200 kPa (2.0 bar/
29 psi). &
WARNING Risk of accident due tothe
specified tyre pressure not being
attained
If th e minimum tyre pressure is not reached
af te rth e specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this ins tance.
The braking and driving characteristics may
be great lyimpaired. #
Do not continue driving. #
Consult a qualified specialist workshop. If, af
terte n minutes, a tyre pressure of
200 kPa (2.0 bar/29 psi) has been attained: #
Switch off the tyre inflation compressor. #
Unscr ew thefilling hose from theva lve of the
defective tyre. &
WARNING Risk of accident from driving
wi th sealed tyres
A tyre temp orarily sealed with tyre sealant
impairs the handling characteristics and is
not suitable for higher speeds. #
Adapt your driving style according lyand
drive carefull y. #
Do not exceed the maximum speed
limit with a tyre that has been repaired
using tyre sealant. #
Obser vethe maximum permissible speed for
a tyre sealed with tyre sealant 80 km/h.
* NO
TEStaining from leaking tyre sealant Af
ter use, excess tyre sealant may leak out
from thefilling hose. #
Therefore, place thefilling hose in the
plastic bag that con tained the TIREFIT
kit. +
ENVIRONMEN
TALNO TEEnvironmental
pollution caused byenvironmen tally ir re‐
sponsible disposal Ty
re sealant contains polluta nts. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow th e tyre sealant bottle and the tyre
inflation compressor. #
Pull away immediatel y. #
Stop driving af ter appro ximately ten minu tes
and check the tyre pressure using the tyre
inflation compressor.
The tyre pressure must now be at least
13 0 kPa (1.3 bar/19 psi). &
WARNING Risk of accident due tothe
specified tyre pressure not being
attained
If th e specified tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal‐
ant cannot repair the tyre in this ins tance. 316
Breakdown assis tance

The braking and driving
characteristics may
be great lyimpaired. #
Do not continue driving. #
Consult a qualified specialist workshop. Countries
that ha veMercedes-Benz
Service24h: you will find a sticke r with thete le‐
phone number, e.g. on the B‑pillar on the driver's
side. #
Cor rect the tyre pressure if it is still at least
13 0 kPa (1.3 bar/19 psi). See the tyre pres‐
sure table on the soc ketflap forva lues. #
Toincrease the ty repressure: switch on
th e tyre inflation compressor. #
Toreduce the tyre pressure: press pres‐
su re re lease button 1next tomanome ter
2 . #
When the tyre pressure is cor rect, unscr ew
th efilling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filling hose stay s on the tyre sealant bot‐
tle. #
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Batte
ry(vehicle) Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys‐
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose cont rol of theve hicle in the
fo llowing situations in particular:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions Breakdown assis
tance 317