engine MERCEDES-BENZ EQC SUV 2022 Owner's Manual

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y messag es P
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ossible causes/consequences and uences andM
MSolutions
Solutions
Á
Key being initialised Please
wait *T
hevehicle is processing in order to teach in the new key. #
Wait until processing is comple te.
Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot for starting the engine with theke y (/ page 154). Lights Lights
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:
Left dipped beam (examp le) *T
he cor responding light source is defecti ve. #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when all the light-emitting diodes
in the light are faulty. 366
366
Display message
s andwarning/indicator lamps

Climat
Climat
e contr
e contr ol
ol Displa
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&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage battery (/ page 167).
&
Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than thre e times with theve hicle switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again. 370 370
Display message
s andwarning/indicator lamps

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ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
To switch off the engine,
press Start/Stop button
for at least 3 seconds or 3
times. *Y
ou ha vepressed the start/s top button while theve hicle is in motion. #
Toswitch o. the drive system while theve hicle is in motion (/ page 154).
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* N
N O OTE
TE Damage tothe drive system due toinsu1cient coolant #
Avoid long journe yswith insu1cient coolant. #
Have the cooling system of the drive system checked at a quali/ed specialist workshop.
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. 372 372
Display messages and
warning/indicator lamps

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W
WARNING
ARNING Risk of injury due tooverheated vehicle
If yo u open the bonnet in theev ent of an overheated vehicle or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Intheev ent of overheating or /re in the engine compartment, keep the bonnet closed and call the /re
service. #
Allow theov erheated vehicle tocool down /r stifyo u need toopen the bonnet. #
Wait until the drive system has cooled down. #
Make sure that the air supply totheve hicle radiator is not obstructed. #
Avoiding high loads on the drive system, drive tothe nearest quali/ed specialist workshop.
ÿ *T
he cooling system has de tected a component fault. #
Avoiding high loads on the drive system, drive tothe nearest quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
373
373

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Stop theve hicle immediately in accordance with the tra1c conditions. #
Switch o. theve hicle and consult a quali/ed specialist workshop.
Û
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
Without starting engine
again, consult workshop *I
t is not possible torestart the drive system due toa malfunction. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop.
ô Reserve level Charge high-
voltage battery *T
hecharge leve l of the high-voltage battery has dropped into there ser verange. #
Cha rgeth e high-voltage battery (/ page 167).
#
12 V battery See Owner's
Manual *T
he drive system is o. and thech arge leve l of the 12 V battery is too lo w. #
Switch o. elect rical consume rsthat are not requ ired. #
Drive theve hicle for 30–60 minutes.
or #
Char getheve hicle at a charging station (/ page 167). Displ
aymessages and warning/indicator lamps
377 377

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If th e message appears while theve hicle is switched on, this indicates an on-board electrical system malfunction. #
Consult a quali/ed specialist workshop.
d
Malfunction *T
he drive system is malfunctioning. The output of your vehicle is restric ted. #
Consult a quali/ed specialist workshop.
d
Stop Switch engine off *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop. 378
378
Displ
aymessages and warning/indicator lamps

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High-voltage battery main-
tenance required urgently.
No start in approx. XXX km
(yellow display message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out at a quali/ed specialist workshop.
High-voltage battery main-
tenance required urgently.
No start in approx. XXX
km (red display message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out immediately at a quali/ed specialist
wo rkshop.
High-voltage battery main-
tenance required urgently.
Without engine restart, con-
sult workshop *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible torestart the drive system once it has been switched o.. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
379 379

V
V
ehicle
ehicle Displa
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d
Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start).
ï
Operation only possible in
transmission position P *T
he ball neck will not swivel because transmission position h,kor neutral iis selected. #
Depress the brake pedal. #
Engage park position j.
ï Trailer coupling in motion *T
he ball neck is retracting/extending.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During the
swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear. 380 380
Display messages and
warning/indicator lamps

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? *T
he bonn etis open. &
W
WARNING
ARNING Risk of accident due todriving with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine bonnet is loc ked. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Close the bonnet.
A *T
hetailgate is open. #
Close theta ilgate.
_
Rear left seat backrest not
locked (Example) *T
he seat backrest of the cor responding seat is not engaged. #
Foldthe seat backrest back until it engages. 384 384
Display messages and
warning/indicator lamps

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To shift out of P or N,
depress brake and start
engine *Y
ou ha veattem pted toshiT the transmission out of park position jor neutral iand into ano ther transmission posi-
tion. #
Depress the brake pedal. #
Start theve hicle. #
Change the transmission position.
Apply brake to select D or R *You ha veattem pted toselect transmission position hork. #
Depress the brake pedal. #
Select transmission position hork.
Apply brake to select R *You ha veattem pted toselect transmission position k. #
Depress the brake pedal. #
Select transmission position k.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *T
he driver's door is not fully closed and transmission position h,kor neutral iis selected.
The vehicle may rollawa y. #
Select pa rkposition jwhen switching o. theve hicle.
N permanently active Risk
of vehicle rolling *W
hiletheve hicle is rolling or while you are driving, neutral ihas been engaged. #
Depress the brake pedal tostop. #
ShiT the transmission topark position jwhen theve hicle is stationar y. #
Tocontinue driving, select transmission position hork. 386 386
Display messages and
warning/indicator lamps