service indicator MERCEDES-BENZ G-Class 2017 W463 Owner's Manual

Index....................................................... 4
Digital Operator's Manual..................22
Introductio n........................................... 22
Operation ............................................... 22
Introduction ......................................... 23
Protecting the environment ...................2 3
Genuine Mercedes-Ben zparts............... 23
Operator's Manual ................................. 24
Service and vehicle operation ................2 4
Operating safety .................................... 26
QR codes for rescue cards .................... 28
Data stored in the vehicle ......................2 8
Information on copyright ....................... 29
At ag lance ........................................... 31
Cockpit .................................................. 31
Instrument cluster .................................3 2
Multifunction steering wheel ................. 33
Center console ...................................... 34
Overhead control panel .........................3 6
Doorc ontrolpan el ................................. 37
Safety ................................................... 38
Occupant safety .................................... 38
Childre ninthe vehicl e........................... 49
Pets in the vehicl e................................. 57
Driving safety systems ........................... 57
Protection against theft .........................6 1
Opening and closing...........................63
SmartKey ............................................... 63
Doors ..................................................... 66
Rear door ............................................... 68
Side windows ......................................... 69
Sliding sunroof ....................................... 71
Seats, steering wheel and mirrors ....74
Correct driver's seat position ............... .74
Seats ..................................................... 74
Steering wheel ....................................... 79
Mirrors. .................................................. 81
Memory functions .................................. 83
Lights and windshield wipers ............85
Exterior lighting ..................................... 85
Interior lighting ...................................... 88
Replacing bulb s..................................... 88
Windshield wipers .................................. 92
Climate control .................................... 95
Overview of the climate control sys-
tem ........................................................ 95
Operating the climate control system .... 97
Air vents .............................................. 101
Drivin gand parking .......................... 103
Notesonb reaking-inanew vehicl e..... 103
Driving ................................................. 103
Adjustable damping ............................. 109
Automati ctransmissio n....................... 109
Refueling ............................................. 118
Parking ................................................ 120
Driving tip s.......................................... 122
Driving systems ................................... 131
Off-road driving systems ...................... 145
Towing atraile r.................................... 149
On-board computer and displays ....157
Important safety notes ........................ 157
Displays and operation ........................ 157
Menusa nd submenus ......................... 159
Displa ymessages ............................... 169
Warning and indicator lamps in the
instrument cluster ............................... 187
Multimedi asystem ........................... 198
Generaln otes ...................................... 198
Important safety notes ........................ 198
Function restrictions ............................ 198
Operating system ................................ 199
Stowag eand features ...................... 204
Loading guideline s............................... 204
Stowag eareas ..................................... 205
Feature s.............................................. 210
2Contents

XTo apply:pull parking brake lever ;up
firmly.
Whe nthe ignition is switched on, the F
(US Aonly) or J(Canada only) indicator
lamp in the instrument cluster lights up.
XTo release: pull parking brake lever ;
slightly.
XPress release button :and guid eparking
brake ;down to the stop.
The F (USAonly) or !(Canada only)
indicator lamp in the instrument cluster goes
out.
The vehicl ecan also be braked during an emer-
genc ybyu sing the parking brake.
XTo brake in an emergency: press and hold
release button :and carefull ypullp arking
brake lever ;upwards.
If yo udrive on we troads or dirt-covered surfa-
ces, roads alta nd/or dirt could get into the
parking brake.
In order to prevent corrosion and areduction in
the braking powe rofthe parking brake, observe
the following:
Rpull the parking brake up with release but-
ton :depressedf rom time to time before
beginning ajourney.
Rdrive for approximately1 10 yds(100 m) at a
maximu mspeed of 12 mph (20 km/h)
Parking the vehicle for alon gp eriod
If yo uleave the vehicl eparked for longer than
fourw eeks, the battery maybed amaged by
exhaustive discharging.
If yo ulea ve the vehicl eparked for longer thans ix
weeks, the vehicl emaysuffer damage as a
resul toflackofu se.
XVisit aquali fied specialist workshop and seek
advice.
iYo uc an obtai ninformatio nabout trickle
chargers from aquali fied specialist work-
shop.
Driving tips
General driving tips
Important safety notes
GWARNING
If yo uswitch off the ignition whil edriving,
safety-relevant functions are onlya vailable
with limitations, or not at all. Thi scould affect,
for example, the powe rsteering and the brake
boosting effect. Yo uwillr equire considerably
more effort to steera nd brake. There isarisk
of an accident.
Do not switch off the ignition whil edriving.
GWARNING
If yo uoperate mobil ecommunication equip-
ment whil edriving ,you will be distracted from
traffic conditions. Yo ucould also lose control
of the vehicle. There is ariskofana ccident.
Onlyo perate thise quipment when the vehicle
is stationary.
Observe the legalr equirements for the country
in which yo uare driving .Some jurisdictions pro-
hibi tthe driver from using amobilephone while
driving avehicle.
If yo umakeac allw hile driving ,alway suse
hands-free mode. Onlyo perate the telephone
when the traffic situatio npermits. If yo uare
unsure, pull overtoas afel oc ation and stop
before operating the telephone.
Bea rinm ind thatata speed of only30m ph
(approximately50k m/h), the vehiclecovers a
distance of 44 ft (approximately1 4m)per sec-
ond.
Drive sensibly –save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriersw hen they are not nee-
ded.
XWarm up the engin eatlow engin espeeds.
XAvoid frequenta cceleration or braking.
XHave all servicea nd maintenancework car-
ried out at the specified intervals.
122Driving tips
Driving and parking

Display messagesPossible causes/consequences andMSolutions
6
RearLeftM alfunc‐tionServic eRequiredorRea rRight MalfunctionServic eRequired
The rear left-han dorright-hand restrain tsystem has malfunctioned.
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbetriggered .
There is an increased ris kofinjury.
XVisit aqualified specialist workshop .
6
RearCenterMalfunc‐tionServic eRequired
The rear center restrain tsystem has malfunctioned. The 6warning
lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbetriggered .
There is an increased ris kofinjury.
XVisit aqualified specialist workshop .
6
LeftSideC urtai nAirbag MalfunctionServic eRequiredorRi ghtSid eCurtai nAirbagMalfunctionServiceRequired
The left-han dorright-hand window curtai nair bag is malfunctioning .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The lef torright window curtai nair bag may either be triggered unin-
tentionally or, in th eevent of an accident, may no tbetriggered .
There is an increased ris kofinjury.
XVisit aqualified specialist workshop .
FrontPassengerAir‐bag Disabled SeeOperator' sManual
ABabySmart ™compatible child restrain tsystem is installed on th e
front-passenger seat .
The 45indicator lamp also lightsu p.
The front-passenge rair bag is therefore disabled.
Further information on BabySmart™ (
Ypage 53).
174Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
D
Power Steering Mal‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
Aw arning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is ariskofana ccident.
XCheckwhether you are able to apply th eextra force required.
XIf you ar eabletos teer safely: carefully drive on to aqualified
specialist workshop .
XIf you areunable to steer safely: do notdrive on .Contac tthe
neares tqualified specialist workshop .
Phone No ServiceYour vehicleisoutside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th em inimum .
XAddw asher flui d(Ypage 229).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrect SmartKey.
Â
TakeYourK ey fro mIgnition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Warning and indicat orlamps in the
instrume nt cluster
Generaln otes
Some systems carry out aself-diagnosis when
th ei gnition is switched on .Therefore ,som e indicator and warning lamp
smay ligh tupor
flas htem porarily. This behavio risnon-criti cal.
These indicator and warning lamp sonlyi ndicat e
am alfunction if they ligh tuporflasha fter start -
ing th eengineorw hilstdriving.
Warning andi ndicator lampsint he instrument cluster187
On-board computera nd displays
Z

Using the 115Vpower socketXTo switch on: switchthe ignition on.
XOpen flap :.
XInsert the plug of the electronic device into
115Vpower socket ;.
Indicator lamp =lights up.
XTo switch off: disconnectthe plug from
115 Vpower socket ;.
Ensure that you do not pull on the cord.
Problem swith the 115 Vpower socket
ProblemPossible causes/consequences and MSolutions
The warninglamp on the
115 Vpower socket is
not lit.The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 243).
If the indicator lamp still does not light up:
XVisit aqualified specialist workshop.
The temperature of the DC/A Cconverter is temporarily too high.
XRemove the electronic device connector from the 115 Vsocket.
XLet the DC/A Cconverter cool down.
If the indicator lamp still does not light up after coolingd own the
converter:
XVisit aqualified specialist workshop.
You have connected an electronic device that has aconstan tnominal
power of less than 150 watts, but has avery high switch-on current.
This device will not work. If you connec tsuch adevice, the 115 V
power socket will not supply it with power.
XConnect asuitable electronic device.
mbrace
Genera lnotes
The mbrace system is only available in the USA.
You must have alicens eagreementtoa ctivate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï Infoc all button. If any of the steps
mentioned are not carried out, the system may
not be activated. If you have question
sabout the activation ,con-
tact one of the following telephon ehotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, auser ID and password will be
sent to you by mail. You can use this password
to log ont othe mbrace area under "Owners
Online" at http://www.mbusa.com.
214Features
Stowage and features

The system is availableif:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
availablefor transmitting data to the Cus-
tomer Center
Ras ervice subscription is available
Determining the location of the vehicle on amap
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during acall, proceed as
follows:
XPress the WorX button on the multi-
function steerin gwheel.
or
XUse the multimedia system volume control.
The system offers various services, e.g.:
RAutomatic and manual emergencyc all
RRoadside Assistance call
RInfo call
You can find information and adescription of all
availablef eatures under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out aself-diagnosis.
Am alfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing button scontinues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
Rafter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If am alfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz ServiceC enter or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)o r
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergencyi f:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is afire after an accident
Rthe vehicle is on adangerous section of
road
Rthe vehicle is not visible or cannot easily be seen by other road users, particularly when
dark or in poor visibility conditions
There is arisk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to asafe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordanc ewith national regula-
tions, e. g. with awarning triangle.
General notes
Observe the notes on system activation
(Ypage 214).
An emergencyc all is dialed automatically if an
air bag or Emergency Tensionin gDevice is trig-
Features215
Stowage and features
Z

multifunction display.The audio outpu tis
muted.
If ac onnection can be made ,the Call
Connec‐tedmessage appears in the multifunction dis-
play.
If am obilep hone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehiclei dentification number
The multimedia system display indicates that a
call is active. During the call ,you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice outpu tisnot available in this case.
Av oice connection is established betweent he
Mercedes-Benz Customer Assistance Center
and the vehicleo ccupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertai nthe nature of the problem
(
Ypage 220).
The Mercedes-Benz Customer Assistance Cen-
ter either sends aqualified Mercedes-Benz tech-
nician or makes arrangements for you rvehicle
to be transported to the nearest Mercedes-Benz Service Center.
You may be charged for services such as repair
work and/or towing.
You can find more informatio ninthe separate
mbrace manual.
The system has not been abletoi nitiateaRoad-
side Assistance call ,if:
Rthe F indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobilep hone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end acall: press the ~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
Info call button
XTo call: press Info call button :.
This initiates acall to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes whilet he connection is being made.
The ConnectingC all
message appears in
the multifunction display .The audio outpu tis
muted.
If ac onnection can be made ,the Call
Connec‐tedmessage appears in the multifunction dis-
play.
If am obilep hone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehiclei dentification number
The multimedia system display indicates that a
call is active. During the call ,you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice outpu tisnot available in this case.
Av oice connection is established betweent he
Mercedes-Benz Customer Assistance Center
and the vehicleo ccupants.
You receive informatio nabou toperating your
vehicle, aboutt he nearest Mercedes-Benz Ser-
vice Center and abouto ther products and serv-
ices from Mercedes-Benz.
You can find further informatio nonthe mbrace
system under "Owners Online" at http://
www.mbusa.com.
Features217
Stowage and features
Z

The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in theïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end acall: press the ~button on the
multifunction steerin gwheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergencyc all can
still be initiated. In this case, an emergencyc all
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergencyc all can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When acall is initiated, the audio system is
muted.
The mobile phone is no longer connected to the multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
as afe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently start sthe route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with anavigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with anavigation
system.
Within the framework of this service, you receive
ap rofessional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search &Send
General notes
To use "Search &Send", your vehicle must be
equipped with mbrace and anavigation system.
Additionally, an mbrace service subscription
must be completed.
"Search &Send" is adestination entr yservice. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
218Features
Stowage and features

Alternatively,you can cal lthe following tele-
phone assistance services:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515( free of
charge)
Mor einformatio nonHomeLink
®and/or com-
patible products is also availabl eonline at
http://www.homelink.com.
Notesont he declaratio nofconformity
(
Ypage 127).
USA: FCC ID: CB2HMIHL4
Canada: IC:2 79B-HMIHL4
USA only:
Thi sd evice complies with Part 15 of the FCC
Rules. Operatio niss ubject to the following two
conditions:
1. Thi sdevice mayn ot cause harmfuli nterfer-
ence ,and
2. thisd evice must accept any interference
received, including interference thatm aycause
undesired operation.
Any unauthorized modification to thisd evice
could voidt he user'sauthority to operate the
equipment.
Canad aonly:
Thi sd evice complies with RSS-210 of Industry
Canada. Operatio niss ubject to the following
two conditions:
1. Thi sdevice mayn ot cause harmfuli nterfer-
ence ,and
2. thisd evice must accept any interference
received, including interference thatm aycause
undesired operation.
Any unauthorized modification to thisd evice
could voidt he user'sauthority to operate the
equipment.
Important safety notes
GWARNING
Whe nyou operate or programt he garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trappe dorstruck by the
garage door. There is ariskofi njury.
Whenusing the integrated garage door
opener, always make sure thatn obodyis
withint he range of movement of the garage
door.
GWARNING
Combustion engine semitp oiso nousexhaust
gases such as carbo nmonoxide. Inhaling
thes eexhaus tgases lead stopoisoning. There
is ar iskoff atalinjury.T herefore neve rleave
the engine running in enclose dspaces with-
outs ufficient ventilation.
Programming
Programming
Pa ya ttentio ntothe "Important safety notes"
(Ypage 222).
Garage door remote control Ais not included
with the integrated garage door opener.
XDelete the memory of the integrated remote
control(Ypage 224) before programming it
for the first time.
XTurn the SmartKeytop osition 2
(Ypage 104 )inthe ignition lock.
XSelect one of buttons ;to? to us etoc on-
trol the garage door drive.
XTo start programmin gmode: press and
hol done of buttons ;to? on the integrated
garage door opener.
The garage door opene risnow in program-
ming mode. After ashort time ,indicator
lamp :will start flashing. It flashesa pprox-
imatelyo nce persecond.
Indicato rlam p: flashesi mmediatelyt he
first time thatt he transmitterbutton is pro-
grammed. If thist ransmitterbutton has
already been programmed, indicator lamp :
222Features
Stowageand featur es

Particularly avoid fire, open flames, creatingsparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over abattery.
GWARNING
During the charging process, abattery produces hydrogen gas. If ashort circuit occurs or sparks
are created, the hydrogen gas can ignite. There is arisk of an explosion.
RMake sure that the positive terminal of aconnected battery does not come into contact with
vehicle parts.
RNever place metal object sortools on abattery.
RIt is importan tthat you observe the described order of the battery terminals when connecting
and disconnectin gabattery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly importan ttoobserve the described order when connectin gand disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
Ad ischarged battery can freeze at temperatures below freezin gpoint. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is arisk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are
low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of athawed-out battery may be shorter .The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed-out
battery checked at aqualified specialist workshop.
Do not start the vehicle using arapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from asecond battery using jumper cables.
Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using asecond battery or ajump-starting device.
RYou may only jump-start the vehicle when the engine and exhaust system are cold.
RDo not start the engine if the battery is frozen. Let the battery thaw first.
RJump-starting may be performed only using batteries with anominal voltage of 12 V.
ROnly use jumper cables which have asufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
afew minutes before attempting to start .This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
Rthe jumper cables are not damaged.
Rwhen the jumper cables are connected to the battery, uninsulated sections of the terminal clamp
do not come into contact with other metal sections.
Rthe jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
244Jump-starting
Breakdown assistance