ignition MERCEDES-BENZ G-CLASS 2018 Repair Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2018, Model line: G-CLASS, Model: MERCEDES-BENZ G-CLASS 2018Pages: 294, PDF Size: 4.86 MB
Page 193 of 294
Display messagesPossible causes/consequences andMSolutions
D
Power Steering Mal‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
XIf you ar eabl eto steer safely: carefully drive on to aqualified
specialist workshop .
XIf you areunable to steer safely: do notdrive on .Contac tth e
neares tqualified specialist workshop .
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 234).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYou rKey fro mIgnition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Warning and indicat orlamps in the
instrume nt cluster
General notes
Some systems carry out aself-diagnosis when
th eignition is switched on .Therefore ,som e indicator and warning lamp
smay ligh tup or
flas htemporarily. This behavio ris non-critical .
These indicator and warning lamp sonly indicat e
a malfunction if they ligh tup or flas hafter start -
ing th eengin eor whils tdriving.
Warning and indicator lamps in the instrument cluster191
On-board computer and displays
Z
Page 201 of 294
Engine
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
;NThe yellow Check Engine warning lamp lights up while the engine is running.
There may be a malfunction, for example:
Rin the engine management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system
Rin the fuel system
The emission limit values may be exceeded and the engine may be in emergency
mode.
XVisit a qualified specialist workshop immediately.
In some states, you must immediately visit a qualified specialist workshop as soon as the yellow Check Engine warning lamp lights up. This is due to the legal require-
ments in effect in these states. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving.
8N The yellow reserve fuel warning lamp lights up while the engine is running.
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
8N The yellow reserve fuel warning lamp flashes while the vehicle is in motion.
In addition, the ;Check Engine warning lamp may light up.
The fuel filler cap is not closed correctly or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
XIf the fuel filler cap is not correctly closed: close the fuel filler cap.
XIf the fuel filler cap is closed:visit a qualified specialist workshop.
?NThe red coolant warning lamp lights up while the engine is running and the
coolant temperature gauge is at the start of the scale.
The temperature sensor for the coolant temperature gauge is malfunctioning.
The coolant temperature is no longer being monitored. There is a risk of engine
damage if the coolant temperature is too high.
XPull over and stop the vehicle safely and switch off the engine, paying attention
to road and traffic conditions. Do not continue driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 122).
XConsult a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster199
On-board computer and displays
Z
Page 220 of 294
The cigarette lighter socket can be also used
(Ypage 217). This is the case even if the Smart-
Key has been removed from the ignition lock.
Socket in the rear compartment
XLift up the cover of the socket.
Socket in the cargo compartment
The socket is located in the cargo compartment
on the left-hand side, when viewed in the direc-
tion of travel, next to the rear door.
XLift up the cover of the socket.
115 V socket
Important safety notes
GDANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
RUse only connector cables that are dry and
free of damage.
RWhen the ignition is off, make sure that the
115 V power socket is dry.
RHave the 115 V power socket checked or
replaced immediately at a qualified speci-
alized workshop if it is damaged or has been
pulled out of the trim.
RNever plug the connector cable into a 115 V
power socket that is damaged or has been
pulled out of the trim.
GDANGER
If you reach into the power socket or plug
inappropriate devices into the power socket,
you could receive an electric shock. There is a
risk of fatal injury.
Only connect appropriate devices to the
power socket.
!Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes
The 115 V power socket provides an alternating
voltage of 115 V so that small electronic devices
can be connected. These devices, such as
games consoles, chargers and laptops, must not consume more than a maximum of 150 watts
altogether.
Requirements for operation of these devices:
Rthe electronic device that you connect has a
suitable connector and conforms to stand-
ards specific to the country you are in.
Rthe plug of the electronic device is plugged
correctly into 115 V power socket.
Rthe maximum wattage of the device to be
connected must not exceed 150 watts.
Rthe on-board power supply is within a permis-sible voltage range.
Rthe 12 V sockets in the rear compartment and
the cargo compartment are operational.
218Features
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Using the 115 V power socketXTo switch on:switch the ignition on.
XOpen flap:.
XInsert the plug of the electronic device into
115 V power socket ;.
Indicator lamp =lights up.
XTo switch off: disconnect the plug from
115 V power socket ;.
Ensure that you do not pull on the cord.
Problems with the 115 V power socket
ProblemPossible causes/consequences and MSolutions
The warning lamp on the
115 V power socket is
not lit.The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 248).
If the indicator lamp still does not light up:
XVisit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
XRemove the electronic device connector from the 115 V socket.
XLet the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
XVisit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
XConnect a suitable electronic device.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated. If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com.
Features219
Stowage and features
Z
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The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the multimedia system volume control.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does notcome on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
RAfter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 219).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
220Features
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Page 226 of 294
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter a destination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 105).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote closing feature can be used
when you have forgotten to lock the vehicle and you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible.
XContact the following service hotlines:
224Features
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Page 227 of 294
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. You will see the
Roadside Assistance Con‐
nectedmessage in the display. If the Vehicle
Health Check can be started, the RequestforVehicle Diagnostics Received Startvehicle diagnostics?message appears in
the display.
XPress the Yesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 105).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle Diagnostics:
Transferring Data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 28).
Features225
Stowage and features
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onds. Then let go for 2 seconds, press again
and hold for 2 seconds.
XRepeat this sequence on transmitter button
Bon remote control Auntil the frequency
signal is established.
XIf the setup procedure is successful, indicator
lamp :flashes once slowly and goes out
after a few seconds.
If indicator lamp :does not flash slowly and
then go out: repeat the programming process
for the corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control Aand the rear-view
mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
20 seconds before trying another position.
The required distance between remote control
A and the integrated garage door opener
depends on the garage door drive system. Sev-
eral attempts might be necessary. You should
test every position for at least 25 seconds
before trying another position.
Problems when programming
If you have problems when programming the
integrated remote control, please note the fol-
lowing:
RCheck the transmitter frequency used by
garage door drive remote control Aand
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remote control Afor the garage door drive.
The integrated remote control is compatible
with devices that have units which operate in
the frequency range of 280 to 390 MHz.
RReplace the batteries in remote control A.
This increases the probability of remote con-
trol Asending a strong and precise signal to
the integrated remote control on the rear-
view mirror.
RWhen programming, hold remote control A
at varying distances and angles from the
transmitter button that you are programming.
Try various angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
RIf a further remote control Ais available for
the same garage door drive, repeat the same
programming steps with this remote control A. Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control A.
RNote that some remote controls only transmit
for a limited amount of time (the indicator
lamp on the remote control goes out). Press
button Bon remote control Aagain before
transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal trans-
mission.
Opening/closing the garage door
Once programmed, the integrated remote con-
trol will assume the function of the garage door
system's remote control. Please also read the
operating instructions for the garage door sys-
tem.
XTurn the SmartKey to position in the ignition
lock 2(Ypage 105).
XPress one of buttons ;to? on the integra-
ted remote control in the rear-view mirror that
is programmed to operate the garage door.
Garage door system with fixed code: indicator
lamp :lights up continuously.
Garage door system with rolling code: indica-
tor lamp :flashes briefly and then lights up
for approximately two seconds. This is repea-
ted for up to 20 seconds.
The transmitter will transmit a signal for as
long as the transmitter button is being
pressed. The transmission will be halted after a maximum of 20 seconds and indicator
lamp :will flash. Press the transmitter but-
ton again if necessary.
XPress button ;,=or? again if necessary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle.
XTurn the SmartKey to position 2
(Ypage 105) in the ignition lock.
XPress and hold transmitter buttons ;and ?
for approximately 20 seconds until indicator
lamp :flashes rapidly.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
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Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
GWARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
Do not touch the following when the ignition is
switched on:
Rignition coils
Rspark plug connectors
Rtest socket
Opening the hood
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.
230Engine compartment
Maintenance and care
Page 233 of 294
The hood release lever is located in the footwell
on the left-hand side of the vehicle when viewedin the direction of travel.
XMake sure that the windshield wipers are
turned off.
XPull release lever :on the hood.
The hood is released.
XLift the hood slightly.
XPush the handle of hood catch ;in the direc-
tion of the arrow and lift the hood.
The hood is opened and held open automati-
cally by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height of
approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Do not cover up the radiator, such as with a
thermal mat or insect protection cover. Other-
wise, the values of the European on-board diag- nostics may be affected. Some of these read-
ings are required by law and must be accurate at
all times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
Engine compartment231
Maintenance and care
Z